I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike came out found the problem in less then 5 minutes and also used the proper tools to make that…read moreassessment. Part is on hand and will be put in the next day. I would use them again great company. Keno came out the next day. Replaced the heater and gaskets very knowledgeable. Very polite. I will use these guys definitely again.

A shout out to Caesar! He keeps my pool looking fresh and clean! I would 100% recommend this…read morecompany to take care of your pool!

Matt and his team went above and beyond. They now are my weekly pool cleaners. I would highly…read morerecommend them.

Jose and his crew have been amazing! I could not say enough good things about J Pool Service! They…read morewere quick to answer my questions, knowledgeable, well priced, and taught me about my pool. Highly recommend them!

Always professional and extremely knowledgeable. I have had two outdated pool pumps replaced by…read morethem and would highly recommend them for all your pool services. They answer quickly and were quick to schedule and complete the services with no surprise costs or deviations from the estimate. This is our go to pool service company.

Greencare pools just finished an installation of 65ft of Deco drain around the pool, they did a…read moreoutstanding job and it looks great. Quality work with great communication. Highly recommended

Had a wonderful experience with Blue West Coast Pools. They resurfaced my pool and spa and did a…read morebeautiful job. Great attention to detail with a thorough explanation of all the steps. Bernie was terrific and was very responsive and helpful throughout the process. Highly recommend!

Bernie was great to work with and the prices are reasonable. Best quote for draining pool and…read morewashing and refilling. Used them for weekly service. Would recommend.

Quick reply. Fair price. Quality work and on time! Rare find in Las Vegas. Highly recommended.read more

Updated to one star because the rock waterfall leaks nonstop on all sides…read more Previously 2 stars because the rest of the pool was alright but unacceptable to pay this kid of money for amateur craftsmanship. Would not recommend. Took almost two months to do the project because they showed up maybe once a week. No communication. Had to intervene a few times on the rock wall to correct craftsmanship and it still looks horrible. The fact now that it now leaks beneath the wall on all sides is completely unacceptable.

We had been using this company for our regular monthly pool maintenance. Our pool was recently…read moredrained as part of a remodel and was scheduled to be refilled on Friday. I contacted him in advance and asked if he could come Saturday or Monday to get the water properly treated and balanced. He told me he couldn't come until Thursday. Since I didn't want a newly filled pool sitting that long without being properly treated, I told him I understood and that we would find another pool maintenance company that could come sooner. I then asked him to refund the unused portion of the $150 monthly service fee, since he had only performed one service that month. Instead of simply discussing the cancellation and refund professionally, the conversation became extremely hostile. He told me, "You pay thousands of dollars for a remodel, yet you won't pay me $200?" and eventually called me a "low-life" and said he "could wipe my ass with that money." I understand that there can be disagreements about charges, and I had no problem paying another company for the chemicals and startup service. My issue was the way I was spoken to simply because I chose to discontinue the service and requested the unused balance back. Unfortunately, after the way this situation was handled and the personal insults I received, I would not use this company again. Update after the owner's response: His response unfortunately reinforces the reason I decided to change companies. I did not cancel because I was looking for free service or because I did not want to pay for chemicals. My new pool company charges me $159/month, which is actually more than the $150/month I was paying him. They also charge separately for the freshwater startup chemicals, which I agreed to pay. I have no issue paying for services or chemicals. I changed companies because I was unhappy with the service and, most importantly, the way I was being communicated with. Even after I ended the service, the owner continued calling me "low-class" publicly in his response to this review. I think his own messages and response speak for themselves.

My pool looks cleaner than it has in years! And they actually show up on their scheduled days and…read moretimes, unlike the parade of other companies I've used in the past. I highly recommend them!

After using over four different pool services since 2012, I will never trust my pool to anyone…read moreexcept Eric and EZ Pools. I've been his customer since July, 2017.   Eric is incredibly knowledgeable and professional. Not only does EZ do an excellent job of regular cleaning and maintenance, Eric understands the technical aspects of the actual pool equipment and is able to successfully troubleshoot the mechanical and electrical pool issues that occasionally arise.   Of course, Eric doesn't come every week to maintain my pool, however, unlike pool services I've used in the past, he has a knack for hiring diligent, honest and dependable people. They are skilled at both keeping the pool clean and monitoring the overall health of the pool. They are always respectful of my property and of me and my family.   I cannot recommend Eric and EZ (and his staff) more highly!

My husband bought a pool heater part, Pentair Master Temp 12S Replacement Manifold Kit, for…read more$262.00. The product came with a broken Bypass Valve. This product has a 30 day warranty. We have called and emailed EZ Pools in New Jersey numerous times for TWO MONTHS ! With zero response through email & when called, only to be told the exact same robotic shpeel, "I will push this through right away & email this order to the team". Today when I called the 3rd time, I asked to talk to the manager & was refused. Being told, "all Five managers were busy" ! THIS IS A NIGHTMARE OF A COMPANY...

I was searching for pool builders and took some time to choose the right one. I' m really glad that…read moreI contacted Greencare and met Jeremy. Every step by step, Jeremy explained to me very well to build the pool that I 've always dreamed of. Everything was nice, smooth, fast. I highly recommend Greencare and Jeremy. I m really happy about my backyard now. Thank you so much, guys. Build me a perfect backyard and pool

Between my wife and Jesse the designer they came up with a perfect backyard love it every day money…read moreI should have spent a long time ago so I could have enjoyed sooner

First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!

Super shady, dishonest company. Installed a new pool pump for $1500, 1hp less powerful than the one…read moreit replaced, and the new pump was too weak to power the hot tub jets. This triggered another $500 bill to install a blower. Verbal reassurance from Johnny the technician and texts/emails from Trinity in customer service that the pump was covered by a two-year warranty from PoolSmart. I requested a copy of the warranty multiple times, Trinity always said she would send it but never did. Almost immediately the pump wasn't functioning correctly, and PoolSmart canceled appointments, then quoted over $1000 for additional repairs. Within a few months, the entire pump blew out, and when I contacted them to honor the warranty, no answer. Crickets. If you want a good pool repair company, contact Purpose Pools, they came in after these jokers and repaired everything right away for a fraction of the price. Avoid PoolSmart at all costs!