Johnny came recommended by our pool guy, as it was time to rid ourselves of the ancient relic, ahem, I mean the pool heater that we had.
Actually, we weren't certain, I mean, it could've been merely a maintenance issue, but, seriously... it was high time and we knew it.
We had budgeted for it, and Johnny provided us with a top of the line heater at a price that was market-typical. Of course we also paid for labor as well...
But here's where Tier1 Pool makes ALL THE DIFFERENCE:
Not only did Johnny explain everything in detail, as well as budgetary options and down-the-line considerations, he ALSO listened keenly to our issues, and went OVER AND BEYOND... even helping us flush out our spa's jets that had never worked properly since moving in!! And he did so with such gusto and professionalism... my goodness, I'm sorry I only get to call on him once very 10 years (when we need a new heater)!
He provided us with all the paperwork our new pool heater came with, but assured us that although there is a 2-year warranty we can call on HIM at any point that we need assistance. He also went over all the "how to's," maintenance ideals and particulars for working our new system.
All kidding aside, our pool pump renovation is next... and he'll be the guy I call! read more