Highly recommend Puddle Pool Services. Since taking over from our previous vendor, who had…read moreneglected our equipment for several years, Matt and his team have done an exceptional job. In a very short period, they have successfully prepared our community pool for the upcoming season. I would like to highlight the efforts of Richard, their pool equipment technician, who has worked tirelessly to repair and replace equipment to ensure proper operation. Additionally, Jesse has demonstrated a strong work ethic and commitment to improving our service quality. After many years, we have finally found a pool service company that truly cares about its clients and the quality of their work.

Dear Puddle Pool Service Team, I am writing to express my…read moresincere appreciation for amazing service you provide for Spring Oaks Village HOA. Your team is amazing! Jesse and Richard are very pleasant, professional and friendly. They truly go above and beyond with there leader Matthew. Having lived in my HOA for the past 15 years and serving as a board member, I can say we have never had such a pleasant experience with a pool vendor. Strongly recommended pool company!!!

I hired these guys to fix my pool that had turned green from a previous pool company. I paid…read moreJohhny and Trinity thousands of dollars to get my pool back but they never delivered on their promises! These people are devoid of character and ethics in business . They drained my pool and did an acid wash, charged me over $300 for "startup chemicals" and assured me the pool would be clean for my tenants but they knew all along that they were going out of business so they stopped sending the pictures with the weekly status reports and started ghosting me when I inquired about why I haven't been receiving the pictures and of course no reply! Against my better judgment and as a gesture of good faith, I prepaid my pool service from September until February so I didn't have to deal with very unreasonable tenants. To my surprise, Johhny and Trinity did not refund the remainder of my prepayment and lied to the new contractor Desi at Pool Medic who to my surprise tried to get me to pay for Dec & January pool service . They seemed like honorable people, but I can't warn you enough to stay away from these people if they ever get back into the pool business again. They ghosted me and then claimed they didn't sell their business to another vendor and to my surprise I got a bill for services that were already prepaid from Pool Medic. Johhny assured me he would send me receipts of the credits to my credit cards but as of today that never happened. Nevada law says 10% upfront only and every time they did work for me they wanted 100% upfront. What a disappointment and betrayal of trust! Karma will get these two!

First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!

The communication was most important to me. I got a call back within 5 minutes…read more Our jacuzzi was not working. Chris and Amber are great!! I got some tips also. Most of all, my jacuzzi is working. They did a great job. Great price too! I Will absolutely use them again!

Chris scheduled a pool repair for me at my new house and did not show up, at all. I sent a text…read moreasking what happened and got no response back. I called back from a different number the next day and a woman answered and said they did not show up because they were not paid. My experience with paying people is that they would need to come out and perform the work before this happens, so the confusion only adds up. They only seem interested in big pay days, and if you need a basic repair, they will not show up or even notify you. Oh yeah, and then they blame you because they have challenges showing up on time. Chris will come across like a "nice guy from Utah, running a family business", but please don't be fooled. If they don't want to show up, they won't. I reall like supporting small businesses, but this one doesn't care about wasting your time. Please avoid at all costs. After Owner's Response Below: So now Chris claims that they texted and called me "multiple times yesterday". See picture below of the photos I texted to them a few weeks back, my question about why they never showed up, and that they NEVER RESPONDED back, as I already mentioned. Sorry, they're lying. The proof is in the pic. Also, I was not asked to re-schedule, or I would have. I understand that things happen. I did not ask them to bring "multiple parts", either. How would I know what to ask for? I am not a repair guy. I just wanted the GFI on the power supply for pool equipment fixed. They're confusing me with someone else. Pity.

I DO NOT understand what all the hubbub is about but these guys are AWSOME…read more..... Mike came out in March of 2019 and gave me an estimate good for one year. Well, one year later I called them out and they came. They got here Monday and by Wednesday morning the job was Done........ Maribel and the entire staff was friendly and professional.... THEY DONT MESS AROUND! Quite frankly,I can't understand the other unpleasant reviews........

I don't even know where to begin. Horrific experience- I would not recommend to say the least. We…read moremanaged to get pool drained and new tile on in a timely manor, but the decking was nothing but a cob job! Unprofessional, sloppy work, paint on our house, landscape stone, garbage left in our pool. Used our hose, got paint all over it and just tossed it in the yard. This is all with the owner on site. He took a 3 day process for the deck and crammed it into one day. We said repeated, no hurry on this, we just want it done right. We have to move on from this nightmare of a company!

We've used them a lot, over the years, for our Hangar building's needs, and the most recent visit…read morewas a three day installation of a transformer to handle the new "attraction" at our property. I can't go into detail because it is not our property to discuss. I will say that there will be meetings and a demo. There were several technicians to do the installation. There was a lot of constant motion in and out of the electric wire room. They were also in the Garage as well as the Hangar. It was a bit hectic, but we managed. They know their stuff. It is always better to be safe. Leave it to the Professionals. Thank You to the Supervisor, Dion, to oversee things for us. Employee turnover is not something that they deal with; I've seen the same technicians for years. We've always been satisfied with their work. And I am sure we will be contacting them for jobs in the future.

My pool builder hired Murphy Electric and I paid for an upgrade to a 50amp subpanel vs. the 30amp…read morethat would be standard for my pool build. - To add my 50amp pool subpanel breaker, they had to move and combine some others. Well, they upsized two single 15amp breakers onto a 20amp tandem and put it into a slot that didn't support tandems. The panel door has a diagram showing where tandems are allowed! They did eventually come out and install a 15amp tandem in the right spot, but it took weeks of pestering my pool builder to get the electricians to even contact me. - I paid for a 50amp panel for future additional use vs. the 30amp standard. They ran 8 gauge copper for the 173' run. Similar installations call for 6 gauge at that length due to voltage drop being outside of NEC standards. After weeks of unanswered questions they showed the wire is rated for 50amps, but have not produced a voltage drop calculation that I've asked several times from two levels of management over 2+ months to prove that I can actually use the future capacity upgrade I paid for. Based on my experience, I will not use Murphy Electric again and would not recommend them to others.

My stand-alone hot tub stopped working after I accidentally overfilled it. Antonio was our repair…read moreperson from AG Spas. He showed up precisely on time. He was friendly while being very professional. He deduced that pump #1 was disabled, which caused the spa not to work. Antonio said he could replace the pump, but first, he wanted to see if there was a reason it wasn't working. He found the wire leading to pump #1 was lying in water and had a small break that caused the breaker to flip. Instead of paying for a new pump, I just had to pay for a new wire to pump #1. It's very nice to have a repair person who looks for the most inexpensive way to fix your hot tub. I will continue to do business with AG Spas!

AG Spa provided great service in a timely manner. John was very professional and explained things…read morerelated to my hot tub that I wanted to know. Contact them for all your needs!

My pool was built by Eric in 2004, and if something goes wrong today or if I need a pool tech, etc…read more Eric is always there. The pool was built to last and Eric stands by his work. I have recommended AA Everclear to hundreds of clients over the years without any blowback, only positive outcomes.

After reviewing numerous proposals, we decided to go with Everclear Pools. Eric and his entire…read moreteam did a fabulous job. Heather provided wonderful customer service, she is very patient, her product knowledge and design expertise was beyond epic. Once the project began, Eric was completely hands on. He explained the process step-by-step, and was present for each phase of the job. He worked hand in hand with all his contractors and together they orchestrated a product beyond our expectations. He's knowledgeable in all aspects of his job and can answer any question with ease & confidence. Although the project is complete, they are still available for any questions or concerns we have. I highly recommend this company for any and all your pool and spa needs.

We have a MAAX tub in the house. Not many people willing to work on it. Was referred to Karon by…read morea real estate agent. He had to work hard to make sure everything was working with the two controllers. But, he got everything done and at a fair price.

From the owner: Jetted Bathtub Parts and Repair Converting standard Bathtubs…read moreinto Jetted Bathtubs replacement parts like on/off buttons, air controls, pumps, control boxes, blowers, topside control pads and more.