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    dialog

    4.3 (68 reviews)
    Open 8:00 am - 6:00 pm

    dialog Photos

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    DIALOG ATMOSPHERE

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    Recommended Reviews - dialog

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    Joseph L.

    When you walk in you're hit with the great aesthetics. Plenty of space and seating, with a variety of books to look at. We decided to order the matcha and hojicha both with cold foam. Unfortunately both were not great. The matcha drink was overpowered by the milk and ice. It was more of a milky drink, couldn't even notice there was matcha. The hojicha was also milky. A great aesthetic cafe, good vibes, but not recommended if you're looking for great quality matcha and hojicha drinks.

    Sofia M.

    I really liked dialog cafe! The ambiance is beautiful and very eclectic, unlike any coffee shop we've been, open space, fun art, crafts, and plants to look at while you enjoy your coffee. We ordered the honey bee coffee, it had a nice mellow flavor profile, not too strong coffee flavor. I prefer a stronger coffee, but it was still tasty and light! Service was very nice, and the wait wasn't too long. I would definitely come back!

    Iced Latte
    David M.

    It's a cool venue amidst downtown Phoenix that offers a lot of various events in a quiet space to hang out or study in. Its interior has a white sterile and clean design. It also acts somewhat like a trinket shop. It wears many hats, to say the least. Its coffee stand is at the back of the place. I had gotten the iced latte. Though it was brewed quite well, with very little bitter aftertaste, it had a very strong fruity flavor to it that I didn't care for. However, I think that's just a personal taste, as I'm sure others would find it quite nice.

    Cinnamon pull apart
    Vina H.

    First time there and it was tricky to find. I was just picking up a coffee and pastry: they do have a parking garage with validation but I was going be brief. Didnt mind a short walk. Clean and more creative than I expected, would be a great place to spend some time. A very friendly staff, the honey bee latte was so smooth and tasty, even got a cinnamon pull apart for a snack. Worth the experience

    matcha
    Deysia C.

    As a newly turned matcha drinker, i liked this matcha latte a lot. I got a vanilla matcha latte with cold foam (looked better undrank). $10 which is steep (but not incredibly different from what's around) but its a cute spot to bring people visiting phoenix. The employees were really friendly which i appreciated.

    Yoona L.

    This coffee shop is en experience that caters to all of the senses. When I walked in (with high expectations because it is my sister's favorite coffee shop in Phoenix) I was immediately drawn to the magazines and trinkets right at the entrance. Then, I made my way to the seating area, which was beautifully decorated with very modern furniture. The ordering counter was deep into the store/shop and the baristas were so very kind and knowledgeable about their menu, which had lots of enticing specialty drinks. My sister ordered the Lavendar Dreams and I ordered the matcha latte. Buouyance (I'm sorry if I spelled that wrong!) told me that this coffee shop started selling matcha drinks randomly and ended up receiving the Best Matcha in Arizona award last year! What a great honor and a funny story I had my matcha sweetened with a combination of their honey and agave syrups, which made me nervous because it seemed like a new sweetener combination but the balance of sweetness and matcha flavor was absolutely perfect! This is easily my favorite coffee shop in Arizona, and I would come back which says a lot because I don't often revisit coffee shops!

    Wendie W.

    Absolutely beautiful coffee shop! As soon as you walk in, the aesthetics are a vibe. I loved looking around at all the art. It has a modern artsy feel and the furniture was really well put together. I spent a few hours hanging out and it was quiet, cool, and comfy. I decided to try a latte and got it with honey, cinnamon, and oat milk. It was really tasty! I would love to come back to try more of their menu and to just hang out because of the welcoming atmosphere.

    Inside
    Vince P.

    dialog is more than a coffee shop: it is representative of a unique third space filled with coffee, matcha, art, books, fashion, design, and more! This spot is located in the heart of Downtown Phoenix where nearby parking garages or street parking will be your best bet. Inside, they have an aesthetic layout with a variety of seating options. The design feels intentional and everything is thoughtfully curated to perfection. For their menu, they have a plethora of coffee, matcha, and tea options along with some food choices too. I liked how you could browse around the entire shop and check out all the little interesting things they have while waiting for your order. They also share an outdoor space in the back of the shop with a beautiful lush greenery backdrop. Wifey and I ended getting the Matcha Mule, Matcha Latte, and an Okinawa Toast. Overall, we really enjoyed our time here unwinding and enjoying the ambiance. All of the staff here are very friendly and welcoming. dialog is definitely a gem in the area and such an artfully curated space for the community. We will definitely be back next time we are in the area to browse around more and try some of their other menu options!

    Hot Honey Bee
    Viviana A.

    Love the aesthetic, great coffee, and awesome customer service !! First time visiting this coffee shop. Very roomy with enough sitting lounging areas as well as at the coffee bar.

    Bella T.

    I came here on a Saturday afternoon with a friend a few months ago and it wasn't too busy! A few people were seated around the inside working on their laptops or chatting while enjoying their food and coffee. My favorite thing about this place is the interior. The coffee shop is inside an art shop with modern artsy vibes. You can walk around and look at all the cool art pieces and gift items. There is a lot of natural light. There is also a lot of room for seating. There isn't a designated parking lot, so you'll have to find street parking. There is another local gift shop next door you can check out and a hotel lobby. My friend and I split the miso toast. It was really good. I'd highly recommend it as a comfort food. My friend got the charcoal coffee which looked fun! It left her teeth stained for a little while after though she liked the taste.

    Cortado.
    Joshua C.

    Dialog is a really good coffee spot with a nice, comfortable atmosphere inside. The staff was friendly and welcoming, and our drinks were very good. A great place to relax and enjoy a quality coffee.

    Iced Lavender Dreams (~$7)
    Aya E.

    Ordered: Iced Lavender Dreams (~$7): latte with house-made lavender butterfly pea syrup Aya's take: Dialog is more than just a cafe with good coffee/tea! There's plenty of books, art, and decor for sale that makes it feel like an experience while you grab that drink. They had good music playing in the background and I decided to grab a seat to enjoy the vibes while I enjoy my drink. The Iced Lavender Dreams was so luscious! I love a good floral moment and this is done right. The espresso balances out the sweetness and the butterfly pea powder gives it that stunning light blue color. I absolutely loved it and even considered getting another drink but didn't want to be bouncing off the walls for the rest of the day. Dope spot!

    Non-alcoholic cocktail (mixers!)
    Susan L.

    Very cool space! Appears to share seating and lounging area with several other vendors in the building. Dialog is the new incarnation of Kream coffee (we followed them from Central PHX after they moved locations). They definitely have more space here and can be more intentional and creative. It appears that they have an extensive non-alcoholic menu (and also an alcoholic bar, which I didn't not include here). My iced pink rose latte was delicious and beautiful. Barista was knowledgeable and friendly. Will definitely need to return to try the rest of the menu and to spend some time chilling in this near space! We parked a block or so away and walked over, but it looks like there is parking behind the building as well.

    Working area in back

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    4 months ago

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    2 years ago

    Totally recommend this coffee spot the scones are delicious!!! Coffee shop is friendly and the ambiance is artistically pleasing!

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    2 years ago

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    5 months ago

    The space is beautiful and calming, the barista was friendly and helpful, and my latte was very good.

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    1 year ago

    I love the atmosphere at this place, actually it the entire street-level commerce inside this building.

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    Review Highlights - dialog

    I ordered an iced rose latte with oat milk and it was made with the perfect sweetness, espresso strength/smoothness, and espresso to milk ratio.

    Mentioned in 4 reviews

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    This is one of those eclectic furnishing and giftware stores that beckons me like a treasure hunt…read more The search begins when you park on the side of the building (where all sorts of metal frames and wood doors may be found) and peer at a large "entrance" sign above a large wood door that actually doesn't open. One then walks around to the front where a stone paved sidewalk with a garden variety of beautiful plants, some this summer slightly blocking the walkway, guides you to the main entrance. Inside there are a variety of metal/wood furniture pieces that have been hand forged or updated in numerous ways. An antique writing desk is in a backroom that has been updated with steel pieces giving it a vintage yet contemporary appeal. There was a nostalgic letter inside this desk from no less than the owner sharing its long family history. I have purchased giftware and a metal wood side table for my living room from Urban. There are bars, dining tables, signing and a lot of original art. There is also lighting, some of the Indian variety, and a range of Mexican and Southwest artifacts. It is worth the trip and also making the rounds a few times. I enjoy that someone is not peering down your back and one is left to wander. A Phoenix gem. I will be back!

    My boyfriend and I were looking for an industrial -ish type of dining table for our condo. We…read moreresearched online for ideas. Came upon Urban via right here on Yelp*. It was our last stop of store touring and had we known how cool this place is we wouldn't have gone anywhere else. I was in awe of all the artistry in every piece of furniture in here from the moment we walked in. (The landscaping outside was equally impressive.. If only we had a yard!). Once we walked in we were greeted by Nick. We told him what we were looking for and he directed us to pieces he recently finished among others in his store. If there wasn't anything we liked he was happy to put something together. But that was not the case...we liked Just about everything in his store. We had him make us a zinc top table with an angle iron base along with a bench made of reclaimed wood and steel. He custom made these items based on the measurements we gave him and the look we were going for. We left the design in his hands and they came out as we had hoped! We've since been back as his store always has new things. KUDOS for the fact that the one-of-a-kind pieces he made were locally sourced and manufactured here in PHX! Awesome!

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    dialog - coffee - Updated September 2026

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