Responded quickly, clear communications, great value, and my appliance is in working order again!read more

My kitchen appliances got fried in a power surge. Robert came on short notice. He thoroughly…read moreexamined all the appliances that went wrong and explained to me very patiently. He is very reliable, honest, and hardworking. He took extra time to make sure every step was done correctly and professionally. Excellent service. Very reasonable price. I am happy that I found him and will definitely use his service next time. Highly recommend!

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

Eli fixed our Bosch washing machine. He was prompt, knowledgeable, and professional. Price quoted…read morewas price paid, and diagnostic fee was applied toward total cost. Repair comes with a 3 month warranty on parts and labor for peace of mind. Highly recommend!

Highly recommend Eli for washer diagnosis and repair. He was friendly, on time, professional, and…read morevery prompt with communication. He patiently explained everything, gave honest suggestions, and took direction well throughout the process. Smooth and stress-free experience overall.

Asked for dryer repair - appointment scheduling was quick. Technician came and reviewed quickly,…read moregot a quote, then had the part delivered. Technician came again for the repair and things worked well after. Quote was reasonable and maybe slightly above my expectations but within my range.

Prompt service and quick repair of oven including part. Easy online payment. Needs extra…read morecharacters to post.

Great work, efficient and effective service. Problem resolved. Highly recommended. Company kept…read moreme informed via text and everything was timely.

The technician came by to inspect my 8 year old , 15,000 btu window AC unit. He thought it could…read morebe repaired but then, upon further examination , decided it was best I purchase a new unit. The owner refunded me my money and , the goodwill and honesty was so refreshing in these times we live in. Recommend HIGHLY

We called Steven to have a look at our dryer which was making a terrible noise…read more He worked with our schedule, arrived on time, and in less than an hour was able to take apart the whole dryer and diagnose the issue. Sadly our dryer is a goner, but I really appreciated that Steven was very forthcoming and recommended that we not do the expensive repair. I highly recommend Steven for his knowledge and professionalism! Will definitely call him for any other appliance needs going forward!

Steven is the best out there. Quick responses. He works with your schedule and it's not all about…read morethe money with him. Wish I found him sooner. I would've saved tons of money.

Heard about Steve from Nextdoor where he had great reviews so when my refrigerator wouldn't stop…read morerunning I called him. He was quick to come over and figured out the fan was broken so he told us to set up a fan to keep the compressor from getting hot until he got the piece in. That worked! He came replaced it and problem solved for a decent price... saved me the price of a new frig! Thanks Steve

Bottom of my freezer had a solid layer of ice. Steve came and told me to wait a week to see if the…read moreproblem resurfaced after thawing the frig out. It did and I called him and he said he would come the next day but he didn't show up or call. When I called him he said he would be there the next morning, which he was. He cleaned out the drainage hole at the bottom of the freezer and inserted a heat probe. Freezer is back to normal again. Reasonably priced. If he hadn't missed the second appointment I would have given him 5 stars.

Excellent communication and arrived when he said he would…read more Danny was very knowledgeable and let us know we were better off getting a new washer rather than repairing a part which would not solve all the issues that are yet to come from a 20 year old Miele dishwasher. Did not try to sell services. I saved this business and plan to use their services when the time comes. Left a great impression.

Everything went well. Danny is wondetful. He was on time,…read moreefficient, neat and clean and did a great job of replacing the waterline to my refrigerator that had been leaking. I highly recommend D&M Appliance Repair. 5 Stars

Like a New York public school teacher during covid, my Viking refrigerator's ice maker completely…read morestopped working. After weeks of warm drinks, rock-less cocktails, and an inability to put ice on sore muscles, I contacted Mike. He got back to me quickly and sent a technician here right away. Unlike a New York public school teacher during covid, the technician got to work. He removed the ice maker assembly and suggested it might need to be replaced. I began mental preparations for taking out a second mortgage, as Viking parts are absurdly expensive. In short order, he determined that the assembly worked fine (pretty impressive for a 20-year old fridge). A piece of food had gotten into it and blocked the water flow. He fixed it, put it back, and I was back in the ice-making business in no time. He could have totally fleeced me, but did not -- restoring my faith in humanity, but not New York's teachers' unions.

If you have any Viking stove needs, I highly recommend NY Viking. I submitted a request late at…read morenight and they gave me a call first thing the next morning. I had mentioned to them that my building had strict requirements for insurance and Sal sent over a COI within less than 24 hours of our call that met my building's approval. Sal was very responsive over the phone and scheduled an appointment for a 2 hour window. Alex, the technician came during that time window and also gave me a call 20 minutes before his arrival to give me a heads up. I love how communicative the entire NY Viking Team is. When he arrived, he made sure to cover his shoes with blue covers and he was able to quickly diagnose that my oven door needed new hinges and gave me the price, which I agreed to before he then promptly fixed everything. For folks who want peace of mind that their oven will get fixed and don't have these technical skills, I definitely recommend giving NY Viking a call.

Great work from Anton, a member of Tony's team. I used Tony's to install two AC box units and…read morebrackets. Anton was timely, professional, and kind. He went above and beyond by cleaning pieces of the machine as well as the filters. Well priced and very responsive. I would defiantly go to Tony's Hand again. Highly recommend. :)

If I could give more than 5 stars, I would! Tony arrived exactly on time (a miracle in the service…read moreworld), and the whole booking process was a breeze thanks to the super convenient texting feature. He even asked if shoes in the house was ok when came in, how thoughtful! He hung my painting, mounted my mirror, bolted my bookshelf and shoe cabinet to the wall. Everything is perfectly aligned, sturdy, and exactly where I wanted it. He was friendly, efficient, and clearly takes pride in his work. And the quote was competitive too! My home finally feels complete and secure. Thanks a million, Tony!