Very rushed job, cleared the drain and that was. He did not check to ensure a full wash cycle would work. Lied and said they'd send a work order and did not. Took my cash and nothing was fixed. I do not recommend this business. He stated yanking and pulling on my wash machine handling it like almost was trying to cause damage to it. This is not my first time with this business but it is my worst time. I had called being I had the magnet on the fridge. They'd fixed my oven yrs prior that was helpful. On this day a complete 360. No professionalism at all. read more

The freezer in my 20 year old subzero refigerator stopped working about three weeks ago. I called the factory authorized appliance repair and advised them of the problem. They advised me that it would be a few days before they could get a technition out to me and asked if I was handy and I replied yes. They said that the problem is usually a layer of dust on the cooling coils and that I should remove the forward panel and vacuum the debris off. They helped me with the process over the phone but it did not alleviate the problem. They then sceduled a repair appintment. The technition arrived on time and was extremey professional and friendly. He spent time troubleshooting the problem and determined that the freezer compressor and systems were working fine but there was a leak iin the coolant system lines that needed to be traced and repaired.He was honest and explained in detail all of the repair and replacement options to me. He further explained that the company did not do individual repairs and only rebuilt the entire system which was quite expensive. I gave him a generous tip and thought about the options. This was the good and what should be expected from a professional repair company. And now for the bad and Dynamic Appliance Repair: While still contemplating what to do I saw some friends and the situation came up. They said that they had used Dynamic Appliance Repair in the past and recommended them. I called them and was given an appointment with a repairman for the following week. The repairman arrived and failed to introduce himself as is generally the custom which should have been a warning sign. He brusquey asked where the refrigerator was and I took him to it. I tried to explain to him that a factory technition had previously examined it and had determined that everything appeared to be in order but it had a refrigerant leak that needed to be traced and repaired. The repairman became obnoxious and rude and told me that "I am forty six years old and an expert in sub zero refrigerators" and that I should leave the room while he works. When I tried to explain that I was only trying to make him aware of what the factory tech had said he exploded and yelled that he would not perform a repair for me and hurridelly and sloppily threw the parts of my refrigerator back together and stormed out of my house. I was shocked by his behavior! I immediately called the company, explained the situation and asked to speak to the owner. Mellisa answered the phone at 10:am and told me that the owner was out and couldn't be reached. I asked her to have him call me at his earliest convenience. I called repeatedly throughout the afternoon and spoke to Mellisa who repeatedly told me that the owner was out and she didn't know if he would get back to me. Obviously they had been through this before andf she was lying. I was persistent and finally reached Amir, the owner, after five and explained the situation to him and he blew me off and in essence showed me that he couldn't care less about what had happened. He wan't even smart enough to opologize and even feign concern. That would have satisfied me and I wouldn't have felt compelled to write this review. How this firm has managed to stay in business is beyond me. They take pride in being a familly run business but then again so did the Corleones. The moral of this story is to do your due diligence and remember that you generally get what you pay for. Avoid doing business with this firm and find a reputable one. Remember, there are many better choices. Fred Please excuse the typos and misspellings. I was educated in NYC. read more

So nice, really accommodating . Also honest. First reached out to help repair something for my elderly parent, and Amit could have. charged for a full repair on an old machine, but he was honest and kept the old thing working with a cheaper fix that would work and was a suitable for the remaining machine life. I have since used them for my own appliances and he always knows what to do, is very reasonable, comes quickly and is fair and competent. Office staff super nice also read more

Yes - it is another positive review for the exceptional work done by Mr. Ameer. Dryer wouldn't work but it wasn't the electrical connection. Mr. Ameer found the problem was a broken belt; I almost bought a new dryer. Full disclosure: the diagnosis and repair cost was not cheap BUT was Fair. And the work done was solid - haven't had a problem as I write this (belated) review three months later. Mr. Ameer has now done several jobs for me and is my Go-To guy for appliance repair. If you are looking for Cheap estimates and repairs - move on. If you are looking for Honest and Fair - Dynamic Appliance is what you are looking for. read more

I've used this company twice in the last week and have nothing but good things to say. The lady who answers the phone was very nice and gave me a prompt appointment. The gentleman who repaired my appliances, Ameer, was terrific. Showed up wearing a mask and gloves of course because of COVID so this company is certainly taking CDC precautions serious and that's great to know. Ameer came and diagnosed my Father-In Laws washer Dryer unit and had the part ordered and installed within a week! Super fast! I was so impressed by their speed (especially during these times) that I called them to fix my fridge and they came the next day and he had the part already in his truck and my fridge was fixed on the spot. Terrific Prices are fair and repairs are done quick and they're taking the CDC precautions by wearing masks and gloves. Can't say much more than that. Will use again if need be in the future. A+ read more

These people are quacks. Not only did they rip us of money, wasted our time and called for parts not needed for our fridge repair. In addition the mechanic punctured the water pipe leading to the fridge which flooded our basement and we had to call a plumber in emergency who cut off the water supply to the fridge and showed us the damage to the pipe by the mechanic from Dynamic Appliances. Never call them for any job as they are not honest and do not know their job. We paid them $530 and $225 to the plumber and now will pay more than $500 to repair the damage to the ceiling. read more

I have used this company several times. The service tech in my area is consistent. If you're in the Queens area and need service, try to get Ameer as your tech. He's fantastic and always resolves the issue. He's also very friendly, polite and professional! read more

Service is done quickly, efficiently and charges are reasonable. They are a keeper in my books.

I contacted about 6 companies when our fridge all of a sudden stopped cooling. This was the only company that told me they could come the same day. On the phone they were very respectful. I had read the reviews and was hoping, I would have the same experience as the others before me. Amir was professional and honest. He came and took a look and told us that if it could be repaired he consultation fee would be deducted from the repair charge. After looking at the fridge, he was not sure about the parts cost and the repair cost and was honest about it. He told us it may or may not be worth fixing, but he'd get back to us with quotes the same day.... which he did! This way we were prepared with the fact that we may need to buy a new fridge. However he came back to us with a quotes later hat day as promised and was able to stop by to fix it!! Great service! Very respectful! I highly recommend! read more

When will the 0 stars review score be available??? WHEN??? This company is Absolutely awful. They charge a $50.00 service fee and will not comp you towards the service if needed. Made an appointment and waited a week, technician Amerr literally walked in for two minutes after explaining the issue I was inform to call Samsung. He literally said this is not something he can do. I also explained I had a dryer issue and he said I would be charge another $50.00 for service since it's another appliance and I would need another appointment. Be aware this company just is there to collect $50.00 and move onto the next customer. Don't even bother speaking to the front Desk Melissa as her and the technician will lie to you. read more

Very Professional, quick and to the point of what needs to be done. Affordable and very clean. Amir is great and nice to work with.

Had my oven break down in the midst of the COVID-19 pandemic; when one of the things to really look forward to in life was baking! I called on a Monday, they gave me a 4 hour window for the next day; Amir came early in that time frame. He immediately diagnosed the problems (actually neither oven in the 2-family house was working) and he was extremely fast in his repairs - he was probably in and out in less than 25 minutes: he replaced two electronic ignitions for the oven, cleaned all 8 burners; also told me honestly that a problem I was having with my dryer's door could not be fixed and I should just continue to live with it since it was not causing any harm. He was extremely personable and very professional. I always love it when someone is good @ what they do - and he was very good! read more

See we were loyal customers for the past year until we started having a lot of issues with the same fridge over and over again. It got the point where I didn't have a working fridge for 2 months and no one would return my calls. I called reception looking for a manager and the woman was less than pleasant. Hung up on me and never passed along the message. My sister called back a week later to try and follow up after no answer! and the receptionist woman had the nerve to complain that I rude and demanding. But she was aware of exactly who we were and the issue with fridge still no one got back to us !! After about 4/5weeks of playing telephone, no manager around to speak to and being ignored we got in contact with a different company who informed us the fridge wasn't working because the wires in the back had been cut. What kind of service are they providing ? The repair man was the only really nice one but once the issues started he was no where to be found. The receptionist is beyond rude and who even runs this place ? No manager around ever. At one point I called on a Friday and was told I would even be contacted by a manager on Monday on a ridiculous price quote on parts (close to $500) because they finally figured out what the issue was. After never receiving the said phone, even though at this point we were willing to pay to get a working fridge in my house, it never came. We were very disappointed with said service. My fridge broke down 3/4 times since the beginning of feb. I lost hundreds of dollars restocking the fridge every time they would ensure that it was working only for the food to go bad. I have small kids in the house, how were they not concerned for that! Don't deal with the extra stress kids. Just hire a different company. Not worth it!! read more

STAY AWAY!! Tech came and said he recognized the problem, but blamed it on "reduced voltage" which Con Edison confirmed there is none in our area. When I told the tech this he said "I see your problem but there's nothing I can do." When I asked about another problem for which he was there to investigate, he said it's too much work, could take hours and he doesn't want to get into it. Absolutely disgusting business practices. read more

Ameer was professional, polite, and courteous. While he was not happy about having to work on a stackable dryer, he nonetheless got it working again. He was able to provide same-day service. I would definitely recommend Dynamic over other services that we tried. The price was more than reasonable (relative to comparable shops). read more

My Bosch gas oven broke. Bosch said they had a one month backup for a repair person to come and fix it! They recommended three third party repair companies, none of which wanted to come to Queens. Stuck! A friend highly recommended Amir of Dynamic Appliance. I decided to try calling. His receptionist was lovely and helpful. Amir came last week and knew exactly what to do. He tried to fix it without it ordering the part but it would not work. He did not want to be paid for the visit but I insisted. He ordered the part, came today and finished the repair. He even put on shoe covers because it is raining outside. I highly recommend him. He is so pleasant and reliable and more than competent. He really knows his stuff! read more

I called on a Monday and made an appointment for that Thursday to meet a repair person at my Mom's house. They suggested a time slot of 9-11 am. Since I have to take the subway to get to Mom's house to meet them, I said no, not before 10. The scheduler told me the time slot on their schedule is 9-11, but she'd note that they should not arrive before 10. She also promised they would call 1/2 hour before arriving. At 8:30 am they called my Mom's house and said they would be there in a few minutes. My Mom's home aide said no, they were not due until 10. They told her they would either come now or not at all that day, because that was when they were in the area. Bad customer service. read more

Third time I've used Dynamic Appliance repair. They're always professional and trustworthy. Amir knows immediately what the problem is and gives you his honest recommendations. With our washer he told us it's not really worth it to spend that much to fix it when we could buy a new washer for a little more. Fixed 2 problems with our fridge. I highly recommend them! read more

These guys are great, I called them and within 30 mins Amir was at my place and repaired my washer within 20 minutes. Amir knew in minutes what the issue was. It was a Saturday morning and by 11:15am I was back in business. I totally recommend them and the price was very reasonable. read more

G Campbell I highly recommend DAR they are on time, good and reasonably priced Ameer is Great. I will always request him. read more

We had Steve do repairs for us twice in the past two months. He repaired our LG washer and our SubZero refrigerator. He is very knowledgeable and made both repairs. Kathy, who is in the office is great and makes your appt. promptly. We won't use anyone else! They are very professional and affordable. read more

I had an oven that needed a thermostat. The technician came and put in the new thermostat and realized that the knob was the wrong knob so when the oven was off it looks like its on broil. The tech said no worries ill order the new one and have it sent to you. Ok I pay the bill and give him a 40 dollar tip. That was in January and still have not got the new knob. I called a half dozen times and the two times someone answered they said someone will get back to me. So long story short I paid 260 for a new thermostat and knob. Only got the thermostat and now no one even answers my calls. So I will never use this company again and I will never recommend them to anyone. read more

He's a one man operation, but he certainly knows his stuff. Stopped my fridge from leaking inside, and repaired my burner on my range. Hopefully won't have need of him again, but if I do, will call again. read more

Was able to come the same day i called and came within the time given. Did a quick job diagnosing and fixing my washer. Reasonably priced. My new go to company! read more

I host short-term rental properties and recently needed someone to repair an older model oven. After reading reviews, I chose Dynamic Appliance Repair. True to their previous reviews, they exceeded my expectations. On a positive note, they did the job right the first time and accurately diagnosed the situation and problem. One con is that they are in high demand and you may have to wait a few more days than anticipated, but they're worth the wait! If you like being able to speak for someone and not just leave voicemails, you'll enjoy working Dynamic. read more

I hired Dynamic Applicance Repair because of the good reviews on Yelp. Ameer arrived within the time frame that the ladies at the office said he would. He examined my washing machine and told me that it might be a simple jam from something like a coin getting trapped in-between the basket and the outer drum. But he also told me that it might be the transmission failing and that it might fail in the future. He disassembled about half of the washing machine and physically freed the basket so that it could spin. He re-assembled the machine and tested it to make sure it was working. Everything seemed fine. He cleaned up and gave me a bill that was very very reasonable. He said that he hoped I could get some more time of it running good. After he left I started a load of wash and after a while the machine began to make a noise like there was a screw loose and rattling around. I called the office and told them, and they said that Ameer would come back. He came back after he finished the job he was working on and took the covers off my machine. He located the noise and showed me that a part of the transmission was rattling loosely. I told him that the transmission was still under warrany for parts from the manufacturer. He said he would get me an invoice so that I could order the parts from the manufacturer and then he would do the repair and only charge labor. Later that week he emailed me the invoice, and I was able to order the transmission parts at no cost to me. After I received the big box of transmission and parts, I emailed him pictures of the all of it to make sure they were all correct for my machine. He confirmed that it was correct. It has been a few months since, and so far the machine is working well. I have found an honest, talented, and kind repairman. Five Stars to Ameer and Dynamic Appliance Repair. Highly recommended. read more

I called him for a refrigerator repair. Ameer told me that the coils needed to be cleaned. After paying for it, and the fridge still not working, he told me that the computer needed to be replaced. I ordered the computer board after confirming with him that this was the right part. Still not working. He then said I installed it wrong. He came over, saw that it was installed right, and then claimed it was the wrong part. Left messages, said he would call back immediately, does not call back. After calling to complain, he hung up on me. read more

So I went by the reviews and the distance of the repair shop and I have to say I am so happy I chose Dynamic. I called around 1030 am and I got an apt right away to fix my fridge and Amir came earlier than expected. It took him a matter of 2 mins to tell me what was wrong, and ran down to his truck to get the part and fixed it within 5 mins. I'm not kidding! Amir is amazing; not only is he quick, but he's really knowledgeable, smart, extremely efficient and so nice! I've repaired other appliances in the past with other places, and they have either taken hours and had no interest to fix it or took a while to get the right parts. He told me exactly what he was doing and specifically what went wrong, and ensured I was certain I wanted to fix my fridge and gave me other options which I appreciated. I called in my card number to pay for the service and how nice was Stephanie! She was excellent at managing the invoice and fast too! What a great alliance service company and everything was done before 1pm. Only think I regret is not calling them sooner. Now I don't have to throw out anymore food, so essentially I saved money thanks to them. read more

Absolutely a 5 Star company. I have had to call them out twice in the last two weeks for two different issues (washing machine and dishwasher). Great communication, arrived on time or ahead of schedule, professional, knowledgeable, and their pricing is extremely fair. Dynamic Appliance Repair will be my go to company from now on. You have to love it when you find a good company that you can trust! read more

They are fantastic. Diane was very courteous over the phone when I made an appointment. They were very accommodating. Ameer was on time and I was late. Luckily my mother was at home to let him in. He knew exactly what the problem was when he came. By the time I arrived at home, the refrigerator was fixed. I felt bad because he had to move the refrigerator by himself in order to fix it. I had wanted to clean the fridge and the surrounding area first before he serviced it. My mother said he swept out the dirt from underneath the fridge before he serviced the fridge. Ameer was very friendly and personable. The price was very reasonable. I would highly recommend them and I will definitely use them in the future. read more

This is the second Time I called this company. they are fabulous very professional and reasonable priced. Someone else had put the wrong part in my oven when it did not ignite and I was told they put the wrong part in and the oven blew up. I will call dynamic over and over again - great work guys. read more

Phenomenal service all around. They came within the hour from my first call as my refigartor/freezer stopped working completely. Of course I thought the worst and if it was a service that was not reputable as Dynamic who knows what the charges would have been. Turns out it was a simple hard reset of the computer board and was only charged the service fee. They also are making sure that they have a computer board in stock and will be sending an estimate for that if this should occur again. Extremely professional, honest and thorough(even swept the floor when fridge was moved!). Look no further for all of your appliance repairs. read more

I am a landlord and these guys were easy to deal with and gave me a fair and honest price on repair of a washer in Bayside Queens. They always kept me informed and dealt directly with my tenant on scheduling the needed appointments. Will use them forever going forward. read more

I was in NYC visiting my sister. My mom passed away last year and she is taking care of the family house. Well I wanted to cook something in the oven and she mentioned when it's cold outside the oven takes a long time to get warm. She thought it was a cold gas issue (LOL) I did some google/youtube research and came to the conclusion it was the pilot light even though it was glowing just not hot enough to ignite the gas. She mentioned she had used Sears before so I called them first and was not happy with the price quoted and the initial customer service while only on the phone. So I called Dynamic Appliance Repair, had some good reviews on Yelp. Easy to make an appointment so scheduled one. When I left town that weekend I gave my sister a heads up on about what the price should be based on research I did. What I told her was if it's less than $200.00 its a good deal and that they are an honest repair place that you will be able to use on other appliances. If it gets close to $250.00 have them do it but next time let's call around a bit more. Well they showed up, had the part, were very efficient, polite and came in less then $200.00. My sister will be using them for all appliance issues she has in the future. I strongly recommend Dynamic Appliance Repair. From the phone support with making appointments to the service call. Outstanding and now comfortable that she has an honest repair person to help her out. I live 500 miles away. Thank You Dynamic Appliance Repair read more

Can't say enough good things about this company. Quick professional response. Honest and affordable. 2nd time they came through for the rescue within a day of calling. Amir was very helpful and took 45 minutes to explain what was going on with our fridge and actions he took to correct. Also he had a stock of the part we needed for the repair with him and was able to correct very quickly. read more

Quick response, reasonable rates, honest estimate and repair. Called as first-time customer after getting seemingly excessive estimate from previously used company. My instincts were proved correct after seeing that the charge would have been almost triple the cost charged by Dynamic. Needless to say, Dynamic Appliance Repair has earned a new customer. Bob H. Jamaica Estates, Queens read more

Found Dynamic Appliance on Yelp, was able to get a next day appointment. Tech showed up and 30mins later replaced the burnt out part. Great service will definitely recommend. read more

Fantastic service. Quick, efficient, affordable. I had some trouble working with another company, so called these guys last minute. They were at my house in Brooklyn within an hour and had the problem fixed in 10 minutes. Highly recommended. read more

It's no surprise that finding integrity, consummate professionalism and singular expert knowledge is a statistical rarity throughout any industry. I'm proud and happy to find treasures among us and Dynamic Appliance Repair is just that, a treasure. Specifically, I'm respectfully quiet when it comes to common services and I researched several businesses before I called Dynamic. I was very happy with their hands on attention and professionalism from the get-go; with precise and concise questions to the point of our sub-zero problem, to the call back within the hour with different scheduling options, to the most important aspect of full disclosure of what to expect from diagnostics services and if I chose the service it would be absorbed into it. They repair expert did their due diligence with researching my sub-zero model and knew what solution to apply and promptly. We couldn't be happier and we only had the diagnostic reasonable fee. I highly recommend now and to our friends with high end appliances. Thank you most sincerely. GLA read more

The tech that showed up at my house was professional and well mannered. He could have told us that our refrigerator was broken and could have charged hundreds of dollars to repair it which we would have happily paid to avoid paying a couple thousand dollars buying a new one. He pointed out a knob in the freezer that is often turned off by accident in my brand of appliance, turned it on and said that was the problem. In an age when the average consumer often expects to get ripped off at some point, THIS was a pleasant experience!! Thank you for your honesty read more