I have a Cadillac CT6 and I was having transmission problems. I took my car to Sewell Cadillac WITH…read moreMY Warranty and they told me it was a maintenance issue and wasn't covered. I took my car to Blue at the Transmission Shop. Not only did he fix my car REMARKABLY but he got my warranty to cover it. I will take ALL of my cars to him and his team from now on. Thank you Blue!!!! And thanks to The Transmission Shop. I would rate you 10 STARS out of 5. They are THAT DAMN GOOD!!!!!

Booked solid for 2 months. Too many customers. They don't have time for me. To busy. Too busy. Too…read morebusy

This place is AWESOME. Kip deserves a raise. He was very…read moreauthentic. Looked me in the eyes, actively listened to me, and explained everything logically. He gave me a fair estimate and prepared me for the possible outcomes. I have been burned by several Dallas mechanics/shops recently. I am so glad I found this place. Kip kept me informed and was honest. Keep his word. Got it fixed properly. I am so thankful. I will always recommend and bring my cars here for work.

Kip was extremely professional and the service was completely in a timely manner. He was…read moreknowledgeable and have a great time with different expertise.

My 2000 GMC Safari Van drives like new with 439,000 original miles on it thanks to the boys at…read morePlano Automatic Transmission. They rebuilt my transmission at 350,000 and it hasn't missed a beat since. The price was fair ($1450) and they even replaced a leaky oil seal in the rear of the engine for the same price charging me only for the seal ($25). These guys can be trusted to not sell you more than you need and the quality of their work is first rate.

I called them once a week for 3 weeks asking for updates on my car which they always replied that…read morethey would get back to me tomorrow and never did. After finally receiving a quote I decided to scrap the car. I went to pick it up 2 days later and they said I owed over a week of "storage fees" from waiting to decide what I was going to do with the car. After I showed him the call log he hurled vulgar insults at me, calling me a "low and trashy human" completely out of nowhere for proving that I was mischarged.

Well, I found Major Automotive on FB one year ago and with the integrity I have witness from Jordan…read moreI can honestly say he's a true man of God that sticks to the guns with them extended warranties and I must say I'm Blessed to have found the reliability of a company that I can refer to my friends for honest that means a lot coming a woman. Thanks Jordan you've done it again. I will be referring others to Major Automotive and ask for Mr. Jordan

Communication was better than expected. Everyone I encountered was beyond polite. Final price was…read moresame as quoted from the beginning. Will use them again Definitely recommend without hesitation.

I came in for service several months ago, and am posting this review with clear hindsight…read more Brought my Mazda in for transmission repair after it suddenly failed on me. Scott was very accommodating. He let me keep my car there over the weekend while I figured out what to do with it, and didn't bat an eye when I wanted to come take pictures of it (while in the shop) in case I could get decent money for it instead of repair. Ended up getting the transmission rebuilt - it was shot, and the price I was quoted was reasonable. I had my car back less than 48 hours after authorizing repair, and driving it now, 6 months later, the gear changes are butter smooth. This shop is worth going to. It's not a polished dealership with a lavish waiting room and coffee and WiFi, but it IS good value, good service, and good people.

Scott Carter and his team at Eagle Transmission, West Plano did a fantastic job replacing the…read moretransmission in my 2021 GMC Sierra 1500. The service was great and Scott is very pleasant and professional to work with. I would highly recommend him for your transmission needs. up... Thank again...Darryl Allen

I went with another shop in Mustang OK. The price quote was more than I could afford to pay. I am…read moreon the Social Security budget. However, this shop was very polite.

Tried to get him to do a diagnostic and repair. He was unresponsive after I agreed to be available…read moreSaturday (today).

Really friendly; they seem to perform decent-good work...but customer service is questionable…read more.. July 2024 I had them work on my 95 OBS F250 air conditioning.... $1760; they also did something without asking or quoting to the power steering + $350- no phone call, not explained, just added to the invoice...?? Less than a couple months later the ac was already not functioning; I was able to trailer the truck back to them in 2025; they replaced a control plug to the ac motor-did not charge me.... picked up the truck on a trailer (i live farther away and don't have an extra human to drive for tasks as these), I did not bother checking everything under the hood... a few days later the air intake port -unsecured- flew into the belt, dislocating the belt, slamming the vac pump, and all the joyful noises that come along with that. Talked to mike, he said they did not believe they left the air port unsecured, but would send me $200 to cover a replacement belt and air port.... +2months and I suppose that got lost in the mail, as it never arrived. Earlier in 2024 I had my 2012 Ram dually there for replacement of transfer case, fuel lines, and other +$7500... generally that work was 'good' though the truck is having current issues that i currently believe may be unrelated... after retrieving that truck I found a burn hole in the passenger seat cover-consistent with cig, vape, solder ?? and the floormat had been 'tagged' with someone's initials...no one has smoked or vaped in that vehicle since I bought it in ~2017.. They / Eagle had no idea how that could happen and no one there smokes or vapes- allegedly.

Brought may car in because I suspected the transmission was failing. Eagle diagnosed the problem as…read morethe Catalytic Converter. After replacing the CC, transmission checked out fine. Honest shop. Recommended.

My review comes from years of experience dealing with the friendly and knowledgeable pros at…read moreMarlow. I have always been treated with respect, repairs have been perfect, prices are reasonable, and I appreciate this relationship. Bill Marlow, owner, even gave his personal cell phone number if I ever needed help. After years of positive experiences, I do not hesitate to recommend Marlow Automotive to family, friends, and you. Auto repairs can be strenuous. Save your anxieties for something else. Take your auto repair problems to Marlow Automotive.

Been 4 times for a check engine light and keeps coming on the day after I pay and leave.read more

This may be an odd observation but the location on Coit Rd in Plano always smells like it's been…read morethrough a car wash! Fresh and clean! And then there's Luke and his team of professionals, like Razza, who never fail to make me feel welcome and are on top of every issue I have had with my Infinity QX60 in fixing it for total peace of mind. Couldn't recommend this outfit more! Well done.

Awesome working with Nick! Professional and prompt services…read moreprovided. Alignment went great on their new in ground machine. Great for lowered or sportier vehicles.

These guys are amazing!!!!!! Took my Audi in for serious hesitation issues...and ended up having a…read morefull diagnosis scan done ..cleared codes ...replaced fuel pump...plugs, wires valve cover gasket..AAAAND installed my cold air intake w/box!!!! Overall took a couple of days only because they were waiting on a part......I've also had front rotors and pads upgraded to drilled and slotted as well as a Brake fluid flush!!! I believe I've found the Unicorn of repair shops....I definitely am an impressed and return customer...!!!!!!!!! Great pricing and value ...! Your Dollar goes a long way here!!

One of the best experiences with a auto shop I have ever had. Great guys working the front desk,…read moreand they absolutely take care of the community, especially first responders. I was very impressed with the service, the timeliness, and the result. I will definitely be back for any and all auto maintenance going forward. I highly recommend, 10/10.