Jorge did an absolutely amazing job on my bathroom remodel. He is very detailed oriented and…read moreworked with me regarding the tile placement. Kept the work area covered and my house clean. Was also very punctual, which is rare for most vendors now days. He was a pleasure to work with and I have already referred multiple people to him.

Jorge did an amazing job remodeling my parent' shower/tub room. It was a big job- demo down to the…read morestuds and almost everything new except the tub. He was extremely thorough, with lots of attention to detail- even trying to match the patterns on the tile so it seemed almost continuous across the grout lines. He communicated very well with my parents, whose English isn't perfect. They loved that he works all day through with a smile. I highly recommend him, if I ever need anything tiled ever again I know who to call!

If you need design help, go see Kimmara! I needed a tile to go with my quartz. She had my quartz…read moresample in her store. She walked around her store saying hmm this is a tricky one to match the undertones. She came back after a couple tries with the perfect choice! It's beautiful.

Had to share an update on how the tiles came out in the kitchen. We also used them for our bar. We…read morelove them!

Great and friendly service. I had a lot of material to return from multiple purchases. Shawna was…read morecompetent, diligent and patient as she worked through the process of finding each piece in the system and crediting back to my credit card.

It's a little overwhelming...so many choices for tile and flooring. Staff stops by to ask if you…read moreneed any assistance with being pushy. Nice showroom.

Will and his team did an amazing job with the new countertops!…read moreVery friendly and easy to work with, pricing was competitive, and the communication was wonderful. I knew what was happening at each step of the process and there were no surprises. Everything went well with the install, and the installer was very respectful of the house. I highly recommend Stone Creation as I've already told my neighbors!

I dropped by for a quote on prefab quartz Staff was rude…read morewithout any detailed explanation.

My review for this place is twofold…read more The showroom is beautiful, with a great selection to choose from. Our experience with Polina was excellent, she was friendly, kind, and very helpful in guiding us through our tile selection. Where things fell short was communication and delivery...especially disappointing as this was our first time shopping here. When we placed our order, we specifically asked if the product was in stock and were told that it was. After we paid and left, we received a call saying the product was actually not in stock and would take about a week. Frustrating, but what made it worse was the response we got when we followed up. We spoke with Glenn and explained that had we known, we might have gone elsewhere. His response was essentially that we were free to do so. Having worked in customer service for over 10 years, I found that surprising and disappointing...there was no effort to retain our business or make things right. We decided to continue with the order since we had already paid. Fast forward about two weeks, and we hadn't received any updates. I called to check in and was told the shipment was still in transit and might arrive by the end of the day. I asked to speak with a manager, and Glenn called me back. To his credit, he acknowledged the earlier interaction and apologized for the delay, but there was still a lack of proactive communication or effort to improve the experience...especially considering we had already, made multiple trips for payment and a partial pickup. Ironically, I received a call just before closing that the rest of the shipment had arrived and would be ready for pickup the next day...but only after I had reached out first. I would still recommend this place for the showroom, selection, and the help we received from Polina. Just be aware that the follow-through and communication may not match that initial experience.

The showroom is beautiful and the gal that helped me was wonderful. However, I spent a lot on tile…read moreand had ONE box I wanted to return. My installer was running behind and didn't pick up the order for a couple weeks. I called today and was told I could not return the box since it was one week past the ORDER date. Please keep in mind if you wish to proceed.

Thelma at Floor & Decor is generally and helpful. Overall , the service is great for purchasing…read morematerials, and always as smooth when it comes to coordination, installation referrals or detailed information. I will get back to you once my floor is complete. Thanks, Thelma! Happy 4th of July weekend

AJ at Floor & Decor in Fountain Valley was absolutely wonderful to work with. She helped us select…read moreproducts for a safe bathroom remodel for an 80-year-old while still keeping everything looking clean, updated, and within our budget. She quickly narrowed down the best options that met safety standards, which made the process much less overwhelming. What we appreciated most was that AJ truly listened to both of our concerns. She was patient, pleasant, and somehow even provided a little free marriage counseling along the way, helping us compromise on product choices with humor and ease. After we selected our tile, she walked us through all of the finishing details, including edge trim, grout, and a shower niche, so we could make every decision in one visit. We left with all of our choices made and were able to get home in a timely fashion. AJ made what could have been a stressful process feel easy and even enjoyable. We highly recommend asking for her if you visit the Fountain Valley location.

Elmer helped me finish my cold plunge and shower room. He and his team were very communicative,…read moreefficient, and fast! He finished the job in just a few days and he charged me a very reasonable price for it. Every day his team would arrive super early and work late into the afternoon to deliver results. Will work with Elmer again 100%.

Elmer and his crew went above and beyond! They were able to start the project earlier than planned…read more Then they finished in half the time he told me originally (2.5 days instead of 5). Everything looks great! Removed old marble tile bordering my concrete steps and installed travertine tile. Also removed some marble tile from the short stucco walls, fixed the walls, and re-painted them so they look like new. Elmer is very professional and kept me updated with texts and pics showing the progress throughout and upon completion. Definitely will use him again for future projects and refer my friends to him.

I want to give a shout to amazing company. I had a little problem in the parking lot with a man…read more I almost hit his car. He overreacted and was yelling and I got extremely upset and embarrassed. They help me calm down with so much respect and care. We need more people to care how much everyone in that store handled it. I'm forever grateful for there help. Thank you again!!!!

I am so happy! Alexi worked with me every step of the way from vision-to execution…read more I had a style that hat was hard to explain but she saw it and leaned me toward pieces I would of never thought would work and they were fantastic Highly recommend them and wouldn't highly recommend Alexi