I would recommend this company 100 times over and then some. I can't say enough wonderful things…read moreabout Paul (the owner) and his crew, Derek, Daniel, and Greg. From start to finish, they were extremely professional. Paul's expertise in the field immediately put my mind at ease. He came to our house for an estimate and really took the time to explain and go over things thoroughly, so we knew exactly what to expect. Given the quality, the price is excellent and well worth the money! A brief description of the work done: kitchen granite crack repair, cleaning and sealing; master bathroom shower (limestone) restoration, grout re-filling, cleaning, and sealing; master bathroom countertop (limestone) cleaning and sealing. Additional bathrooms, showers and countertops (tumbled travertine) re-caulked, cleaned, and sealed. The restoration work performed by Daniel in our master shower is incredible, looks like a brand-new shower. We had an issue with mold in the other two bathrooms... they look amazing now, as if there was never any mold to begin with. Everything looks beautiful! The crew interaction and dynamic were very impressive and their attention to detail was amazing. They addressed all our questions/concerns and really went above and beyond to make sure we were happy with the job. Going forward, we will continue to use The Beautiful Stone Company for any stonework we need. Thank you again for the amazing work!!

Highly recommend. Extremely professional, punctual, clean and thorough. They did a great job fixing…read morethe huge crack in front of my sink and made it look like it was never even there. Quality workmanship!

Jorge did amazing on my backsplash tile work. It looks so…read morebeautiful. He is a perfectionist and a professional. Very nice and easy to work with. I will hire him again. Thank you so much. Julia W.

We had a 50 year old shower that was outdated no longer safe for us to use. Jorge gave us a fair…read morebid and did an outstanding job. He communicated every step if the way, was very considerate of our needs and left the site clean every day. The shower is now our favorite room in the house!!We highly recommend him for all of your tile needs. His work is pristine and he is truly a pleasure to have around.

If you need design help, go see Kimmara! I needed a tile to go with my quartz. She had my quartz…read moresample in her store. She walked around her store saying hmm this is a tricky one to match the undertones. She came back after a couple tries with the perfect choice! It's beautiful.

Had to share an update on how the tiles came out in the kitchen. We also used them for our bar. We…read morelove them!

Floor & Decor in Santa Ana has been my go-to store for remodeling projects. The warehouse is huge,…read morewell organized, and has a massive selection of tile, stone, vinyl, wood, and all the installation materials in one place, which makes planning a project much easier. Prices are competitive, and it is very convenient to see so many options laid out in full displays before deciding.​ The staff is knowledgeable and there is always someone available on the floor to answer questions, help compare products, and check stock. It can feel overwhelming because there is so much inventory, but with the team's help it becomes much more manageable and efficient to make decisions.​ I especially want to recognize Trevor for outstanding customer service. He was patient, professional, and really listened to what I needed for my project. Trevor helped compare materials, double-checked quantities so I would not run short, and made the entire experience smooth from start to finish. Service like his is a big reason I strongly recommend this Floor & Decor location."

I buy from here all the time. Last night, I placed an on line order and by mistake some items were…read morein the cart from a previous session and got paid for. My bad, I didnt take the extra time to scroll down to review what items were in the cart before checking out. After realizing it, I did not see a way to edit the order on line. This morning, I went to pick up the order but to remove those unwanted items (and get a refund for them) I went to the cashier. There were very few if any people in line at the checkout registers. This is a key point. Here is where I am very disappointed in the way Rosa handled things. Disappointed emough to take 10 minutes to post this experience. She went into her register to adjust my on line order. At this point, NOBODY WAS IN LINE BEHIND ME. Rosa asked me my phone number to identify the order. I began searching my order history on my phone which pulled up immediately but didnt show what phone number was used. I have two accounts on F&D and I was trying to make sure I gave Rosa the right phone number. I was probably 10 seconds on my phone AND ONE GUY JUST GOT IN LINE BEHIND ME. I already had the order pulled up on my phone. Before I could offer an order number to Rosa, or maybe Rosa could have offered to help me, Rosa immediately said to me "Let me help this next customer first." I am all for helping keep the line moving but I was literally ready to tell Rosa my order number! I stepped aside and let Rosa the other guy. The other guy dis not have his correct phone numbet either in Rosa's system! She asked him patiently and I waited AT LEAST 5 MINUTES WHILE ROSA WAITED PATIENTLY FOR THE GUY WHO WAS BEHIND ME TO REMEMBER HIS PHONE NUMBER!!! I waited so long I had no choice but to speak up and ask Rosa if she can "finish helping me". You remember me Rosa? The guy whom you were helping before that guy got in line BEHIND ME? Twice, I politely asked if I can be helped while the guy who was BEHIND ME obvioisly needed more time to find his account. Rosa ignored me twice. When I finally asked a little louder that I needed to get going, Rosa told me "Just wait a second." The guy finally could not find his account and Rosa payiently directed him to another department AND she called that dept to let them know she is "sending him over". Then Rosa got to helping me! I was done in literally 30 seconds!! THAT IS THE IRONY OF WHY ROSA SCREWED UP TRYING TO HELP ANOTHER CUSTOMET BEHIND ME WHEN I WAS 30 SECONDS FROM BEING DONE!! AND BY HELPING THE NEXT GUY FIRST, ROSA ACTUALLY DELAYED ME 5-8 MINUTES FROM DOING MY JOB. Does this sound fair to you? I consider tuis a bad judgment call on Rosa's part.

Will and his team did an amazing job with the new countertops!…read moreVery friendly and easy to work with, pricing was competitive, and the communication was wonderful. I knew what was happening at each step of the process and there were no surprises. Everything went well with the install, and the installer was very respectful of the house. I highly recommend Stone Creation as I've already told my neighbors!

I dropped by for a quote on prefab quartz Staff was rude…read morewithout any detailed explanation.

The staff is awesome and provides exceptional service. Showroom is beautiful and organized…read more A big shout out to George who helped contact the vendor for us regarding an exchange for shower glass tiles. The outcome was positive and we are very happy. We highly recommend Tile Elements. They have many selections of tiles etc. Thank you again George for all your help. You are the best as always Warmest regards Jenny and Eddie

My review for this place is twofold…read more The showroom is beautiful, with a great selection to choose from. Our experience with Polina was excellent, she was friendly, kind, and very helpful in guiding us through our tile selection. Where things fell short was communication and delivery...especially disappointing as this was our first time shopping here. When we placed our order, we specifically asked if the product was in stock and were told that it was. After we paid and left, we received a call saying the product was actually not in stock and would take about a week. Frustrating, but what made it worse was the response we got when we followed up. We spoke with Glenn and explained that had we known, we might have gone elsewhere. His response was essentially that we were free to do so. Having worked in customer service for over 10 years, I found that surprising and disappointing...there was no effort to retain our business or make things right. We decided to continue with the order since we had already paid. Fast forward about two weeks, and we hadn't received any updates. I called to check in and was told the shipment was still in transit and might arrive by the end of the day. I asked to speak with a manager, and Glenn called me back. To his credit, he acknowledged the earlier interaction and apologized for the delay, but there was still a lack of proactive communication or effort to improve the experience...especially considering we had already, made multiple trips for payment and a partial pickup. Ironically, I received a call just before closing that the rest of the shipment had arrived and would be ready for pickup the next day...but only after I had reached out first. I would still recommend this place for the showroom, selection, and the help we received from Polina. Just be aware that the follow-through and communication may not match that initial experience.

AJ at Floor & Decor in Fountain Valley was absolutely wonderful to work with. She helped us select…read moreproducts for a safe bathroom remodel for an 80-year-old while still keeping everything looking clean, updated, and within our budget. She quickly narrowed down the best options that met safety standards, which made the process much less overwhelming. What we appreciated most was that AJ truly listened to both of our concerns. She was patient, pleasant, and somehow even provided a little free marriage counseling along the way, helping us compromise on product choices with humor and ease. After we selected our tile, she walked us through all of the finishing details, including edge trim, grout, and a shower niche, so we could make every decision in one visit. We left with all of our choices made and were able to get home in a timely fashion. AJ made what could have been a stressful process feel easy and even enjoyable. We highly recommend asking for her if you visit the Fountain Valley location.

Good service and great products Nice variety of flooring and…read moreother products The staff was very helpful

Elmer helped me finish my cold plunge and shower room. He and his team were very communicative,…read moreefficient, and fast! He finished the job in just a few days and he charged me a very reasonable price for it. Every day his team would arrive super early and work late into the afternoon to deliver results. Will work with Elmer again 100%.

Elmer and his crew went above and beyond! They were able to start the project earlier than planned…read more Then they finished in half the time he told me originally (2.5 days instead of 5). Everything looks great! Removed old marble tile bordering my concrete steps and installed travertine tile. Also removed some marble tile from the short stucco walls, fixed the walls, and re-painted them so they look like new. Elmer is very professional and kept me updated with texts and pics showing the progress throughout and upon completion. Definitely will use him again for future projects and refer my friends to him.

I am so happy! Alexi worked with me every step of the way from vision-to execution…read more I had a style that hat was hard to explain but she saw it and leaned me toward pieces I would of never thought would work and they were fantastic Highly recommend them and wouldn't highly recommend Alexi

I am so pleased with my experience here. Marissa patiently spent so much time with me every time I…read morecame by as well as communicating by phone and email. I had a challenging request to tie together three disparate colors in my kitchen and kept changing my mind, but Marissa was knowledgeable and cheerful through it all. Despite Mission's incredible selection, we finally came up with our own mosaic combination of colors. The tile is absolutely beautiful and just makes the whole room come together.

Truly the best people to work with here. Rabia helped me pick out the exact tile that I was looking…read morefor and couldn't be happier with it. I can't wait to do my next project with them. A+ quality service and selection.

I hired Sarah for a quick consultation and was thrilled by the amount of expertise and suggestions…read moreshe had. Her eye for color and solutions to our lighting situation has made a huge improvement! Sarah is lovely to work with and genuinely wants to help create your vision. I will keep her and Sognare Interior as a resource for the future.