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    Castle Tile

    4.8 (66 reviews)
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    Updated 2 months ago

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    Emmi M.

    Had to share an update on how the tiles came out in the kitchen. We also used them for our bar. We love them!

    Shower tile
    Omar V.

    The selection was amazing. We bought our bathroom tile hare and loved it! Shane was so helpful and friendly. He kept us well updated on the delivery and help to get everything loaded up. I highly recommend them!

    This review is long overdue..I have to give a shot out to Castle tile! Everyone there is super nice and helpful. Shane is the bomb! He's been my co-designer, helping me pick out tiles for my 2 bathroom remodels and now my third. I can't thank him enough. Ur awesome Shane!!!

    Bianco Bello wall tile and Waterfall shower pan tile
    April U.

    We just remodeled our master bathroom and shower and couldn't be happier with the tile we got from Castle Tile! It's beautiful and we have gotten so many compliments on it. Cathy helped with our order, and was extremely diligent in making sure our tones matched with the look we were going for. When choosing the product we wanted they were also helpful and patient, also giving us samples to take home so we could make sure it was exactly what we had in mind. Great place and service!

    David R.

    So because I'm Costa Mesa Dave I wanted to do business in Costa Mesa. We just bought new carpet from the guys down the street at Carpet Depot, we bought a new couch from The Love Sac Store, again in Costa Mesa and we also protected all our new furniture, carpet and floors with window film we got from Signature Glass Tinting, again in Costa Mesa. We walked in and we were immediately created by the owner, she was so awesome. She listened to what we wanted and then she starts lining things up. We looked at so many options, figured out the pricing and slid our CC. The tile was ready on time, the finish and overall quality looked great and my contractor said the installation was great. If you need tile please consider Castle Tile, the owner was awesome, her team was very helpful and like I said above, your supporting another local Costa Mesa small business.

    I will just share my email I sent to Kimmara. We had ceramic tile in our kitchen that was original to the home for 30 years and we lived here for 7 years and not a single scratch or chip.  We bought big-box store tiles for the bathroom in 2013 and not a single scratch in 7 years.  We remodeled our entire kitchen in 2019 and decided to pay 3x more for expensive Italian porcelain tile from a dedicated tile store, castle tiles.  We bought extra to put under all our cabinets because we thought it would last. Within a year we had 1 chip on it. I was bummed, but thought it's fine I will just replace it in the future. Within 2 years. We had 3 places with chips and dings. It's completely unacceptable. It is so easily scratched that one time I tried to vacuum and there was a scratch on it. It is incredibly poorly made. See pictures attached. I have no idea what to do at this point. Kimmara responded, Thank you for sending the pictures. I will forward them to the tile vendor along with your explanation. I will get back to you when I hear back from them. 30 days later she sent me: Please let me know if you would like replacement tiles for the 2-3 tiles. Porcelain tile is durable and considered acceptable for floor and wall use. Proper installation and use of the recommended setting materials and grout installation should be followed to avoid breakage, chipping of the tile. Example/ hollow sounds coming from the tile may indicate improper installation and will cause cracking and chipping, tile does not crack or chip on its own. The Tile Vendor said they have not had complaints about the tile, but they can offer to give you replacements for the ones that have chips. Please let me know if you would like to get the replacement tiles and I will order them. I responded Your response somehow insinuates we have incorrectly installed the tile. There is no hollow sound. Installation is not the problem. This tile is very soft. Beyond the chips it is easily scratched. I've attached just a few photos of scratches that will not come off. We are very unhappy with this tile. I urge you to do your own experimentation of how soft the surface of this tile is, instead of immediately take the Vendor's word and blame your customer for installation.  I guess replacements is the only options but it will be very expensive and the longevity is highly questionable. It's been another 22 days and no response. If this is the experience you want to have after spending a lot of money here...

    I highly recommend them for any tile needs! I was having trouble finding the right tile until I visited their show room. Everyone involved was extremely helpful and responsive. The quality of work is phenomenal, very happy with the end result.

    Wall had a builder boo-boo where one section was 1 1/2" deeper hidden by original cabinets.  Not a problem!!

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    It was a pleasure to help you with the project. Looks Amazing.

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    Great customer service ! We've been purchasing from this store for 20 years for different home improvement projects. HIGHLY RECOMMEND.

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    4 years ago

    Customer service is my first priority when I ship. Thus, Castle Tile is my new go to store

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    Page 1 of 2

    Ask the Community - Castle Tile

    Can I get a quote to replace my Spanish tile? It's in my kitchen area, computer area and foyer. I'm guessing about 250 sq. ft total?

    Christine, We have a tile showroom and provide one of the largest selections of tile in Orange… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Castle Tile

    “I was undecided as to the vendor and color, Shane was very responsive and answered all my questions, this helped immensely with my selection.”

    Mentioned in 5 reviews

    Read more highlights

    JACE Hardwood Flooring - Refinished and hand scraped white oak parquet

    JACE Hardwood Flooring

    (144 reviews)

    JACE Hardwood Flooring did a great job installing new laminate flooring and restoring existing wood…read moreflooring in our home. Although the project timeline was a little longer than expected due to some additions to the project scope that we added, the service was overall great! Never knew our floors could look this good. Their team was respectful and professional, worked quickly, the team lead and the owner was very knowledgeable and answered our every concern throughout the process. Highly recommend JACE Hardwood Flooring!

    For our home improvement projects, we normally get at least 3 bids…read more Our 72 years old original hardwood floors were in dire need of refinishing. We knew that we needed an expert to complete the job without the risk of damaging them. We had a difficult decision to make and for this project, we obtained 7 quotes. After looking into each of the companies through the CSLB website, we found out that only four of them had a valid contractors license. We felt very comfortable with George, the owner of Jace. He has vast knowledge of hardwood floors with years of experience, has a friendly demeanor, and is a fellow dog rescuer. One of the other reviews mentions a customer's satisfaction with Jace's refinishing of their 100 years old floors. Though his quote was not the lowest, we chose quality over price. And we are so happy we did. Carlos, the lead tech on our project is also very knowledgeable and approachable. He answered all of our questions, and explained everything they were doing throughout the various stages of the process. Carlos's assistant, Jair is friendly and a hard worker. After the work was completed, Mike came to inspect the work, and grout the transition from our Dining Room to our kitchen. I didn't even have to ask them to do this. George suggested it to replace the ugly molding that was previously there, and on which we would frequently stub our toes. Mike returned a second time to drop off a complementary Bona cleaning kit. From the initial Yelp request to the finish of our project, George and his team were stellar, exceeding our expectations. Our floors look amazing, as if they were newly installed! I would recommend them to everyone in need of hardwood floor installation/refinishing/repairs. It is their specialty and their business name says so. Check out their work on Instagram @jace_floors

    1st Choice Flooring Kitchen & Bath

    1st Choice Flooring Kitchen & Bath

    (288 reviews)

    $$

    Went back to Fred at 1st Choice Flooring for a new carpet in our master bedroom. I had previously…read moreposted a review after a mixup/miscommunication over carpet samples for a previous project. We chose an Anderson Tuftex Silhouette product, along with new Coronado baseboards. Fred assigned our project to Francisco - a seasoned carpet professional installer. What a craftsman!!! Could not be more pleased with Francisco's great work. We are very satisfied customers. I highly recommend 1st. Choice Flooring here in Dana Point. See the owner Fred. Fair and competitive pricing with high quality products and installation.

    From the moment we walked into the "1st Choice Flooring Kitchen & Bath" showroom until the final…read moreworker left our home, we could not be more pleased with the whole process. First there is Fred, Neema and family at the showroom who together made the whole experience worry free. Their knowledge and expertise in the products was obvious. Once narrowing our options down, Neema and Fred both stopped by as scheduled to measure the space and provide recommendations while also dropping off samples to visualize. Both stated multiple times, there is no rush, take your time. Once we locked down Fred stated the material should be ready for install in 2 weeks and beat the date. Once the material was ready, next up was installation. Neema called to ensure our questions on install were answered and like clockwork, Manuel and the team showed up ahead of time and installed our flooring with precision. What amazed us was that throughout the process, Manuel checked in multiple times to make sure we were up to date on the work. Install was unbelievably professional and the post install cleanup was impressive. No dirt or anything left behind. Only a phenomenal floor that only made us question why we waited so long. Multiple times at the end of install and the next day, both Manuel and Neema stated that if we had any questions to just call. So how good are these guys? The next morning Neema called to check in and asked if he could stop by to verify the work and our satisfaction. Our response - Wow. This team is awesome as every step throughout the process was calm and easy. Next time the only choice is "1st Choice Flooring Kitchen and Bath". Thank you all for a fantastic job and amazing floor.

    MAC Flooring & Interiors

    MAC Flooring & Interiors

    (517 reviews)

    UPDATE: Recently, I had a flood in my home, and the floors throughout my living room and kitchen…read morehad to be completely redone. I want to reiterate my original review of MAC Flooring & Interiors. Once again, they were absolutely excellent from beginning to end. The quality of their work, their professionalism, and the care they took with my home were every bit as good as my first experience with them. It is wonderful to find a company that delivers the same excellent service when you use them again. I would not hesitate to use MAC Flooring & Interiors in the future, and I highly recommend them.

    If a friend were considering MAC for a home project, I would strongly discourage them…read more We hired MAC to replace our downstairs floors after a positive showroom experience. Tanner showed us Bjelin flooring that was gorgeous, exactly what we wanted. It was a relatively new product, but he spoke confidently about its durability. When he came to measure, I specifically showed our 15-year-old kitchen tile, which had become badly dinged over time, and asked if the new flooring would eventually look the same. I emphasized that durability was #1 to us. He assured me this flooring was exceptionally durable and would not end up looking like that. We received another quote about $2k less, but chose MAC because we expected a smoother project with them if anything went wrong. Sadly, that was not our experience. The product we were sold is not right for our family, and there were also problems with installation, communication, workmanship, and care of our home. Before the project began, I asked about protecting our cabinets and window shutters from construction dust. I was told by email and by project manager Matt that I didn't need to do anything because the crew would handle it. They did not. Only the kitchen cabinets were covered. When we returned home, dust was everywhere inside built-ins and bathroom cabinets and all over the shutters. I spent significant time cleaning and had our housecleaners help at an additional cost. Matt said a lockbox would be used for our key. Instead, I found our key sitting outside next to a planter. He also said he would meet me on the first morning to walk through everything. I waited, but no one came or even contacted me. They also showed little care for our property. They left large chunks of wood and sawdust throughout our yard and poured leftover concrete along the side of our house, onto our stepping-stone walkway and around plants where our children play. And then there was the workmanship. When we returned home, we found: * Multiple noticeable scratches on our new flooring * A dishwasher that could not open because the toe kick was too tall * A big hole in the drywall from demo * A large gap in another section of toe kick * The kitchen toe kick painted the wrong color * Missing hearth trim because they had ordered the wrong length * Finishing trim that took multiple visits to complete * Drain stopper of our newly installed bathroom faucet was broken and hidden * Our couch feet reinstalled incorrectly with stripped screws, requiring us to pay the couch company to repair them It took 6 days after I reported the dishwasher issue before they came back to remove the toe kick, meaning I couldn't use my dishwasher for nearly a week. The plumber they sent also hooked the dryer up incorrectly, so it was venting humidity back into our house. We were charged literally $900 for this work. When I brought up the broken drain stopper with Matt, he said his crew hadn't done it, but would cover the replacement. We had to contact the manufacturer, learn the stopper couldn't be purchased separately, and replace it ourselves. The lack of accountability was a recurring theme. When Kristin walked through the problems, she acknowledged some poor workmanship, but there was no recognition of the inconvenience this project had caused. And the flooring itself has been the biggest disappointment. We don't wear shoes in our house, put area rugs throughout the downstairs, every piece of furniture has thick felt pads, and we are extremely careful not to drag anything across the floor. Yet I discover new scratches daily. My children cannot even play normally with ANY toys on the floor without scratching it. The installation was supposed to take one week. Instead, the crew returned at least six additional times for repairs, mistakes, unfinished work, and corrections. It was summer and each time they came back was a morning I couldn't take my kids out to do something fun. The last few visits were particularly telling. MAC sent a guy who was already leaving the company to repaint the kitchen toe kick. He determined it needed primer, but instead told me to prime and paint it myself. I followed his instructions, but paint and primer leaked under the tape because it wasn't properly sealed. I then spent HOURS cleaning paint off our brand-new floors--something I never should have been responsible for. We expected a high level of care and professionalism for an $18,000+ project. Instead, we felt our home, time, and concerns were repeatedly treated as inconveniences. We trusted MAC to recommend a product that would work for our family after I specifically raised durability as a concern. We now have an expensive floor that requires constant babying and continues to scratch despite our care.

    OC Hardwood and Laminate Flooring - Showroom

    OC Hardwood and Laminate Flooring

    (118 reviews)

    So I went with this company. They were so patient with me. I don't know how many samples I took…read morehome and I finally picked the one that I wanted. So I forget, I think they're Huntington Garden is the name of the floor I picked The two guys that installed it, they were amazing. They went way above their job. Thank you guys again.

    I wish I could rate 10 stars. I could not have had a better experience nor could I be happier with…read morethe outcome. Large selection of products and knowledgeable associates asked about what I was looking for and what would work best for me. The manager came out to measure and discuss how the work would be done and go over possible additional charges based on my existing flooring. He provided a quote in a very timely manner and we scheduled the date! They assigned a two man team who showed up promptly on time each morning. The installers were amazing. They took such care in my home and were so respectful and efficient! They assisted with some installation questions I had and got right to work. They were so careful moving my furniture around and I was so touched that they made sure my bed area was cleared at the end of their upstairs workdays so I didn't have to sleep on the couch. They used plastic sheeting to mask off closet and bathroom contents to keep the dust down as much as possible due to the floor leveling process. They set up shop in my garage and at the end of each of the 5 days tidied the work spaces and swept up the garage very thoroughly. F and L..... thank you so much. I know I said it a lot but I really love the excellent job you did! I am so happy with the outcome. I love my floors and give OC Hardwood the highest praise possible!!! My neighbors and friends love the floors and I'm glad I grabbed a couple of business cards because they've been given away to interested parties! My two favorite comments.... What kind of wood is this? LVP!! This looks like House and Gardens TV! My previous cat had passed away November 2025 and I knew I wanted to have the flooring redone before adopting another. They finished on a Friday afternoon and I was able to adopt a rescue cat 2 days later. I do recommend boarding any pets as the work would be quite frightening to them. This was a big deal for me... I am extremely picky and felt such confidence in F and L as consummate professionals as the work progressed. Thank you OC Hardwood! You made my flooring dream come true!!

    Bixby Plaza Carpets & Flooring

    Bixby Plaza Carpets & Flooring

    (153 reviews)

    From the moment we walked into Bixby Carpets in Huntington Beach, we knew we had found the right…read morecompany. They offered an excellent selection, and Mo quickly helped us narrow our choices without ever making us feel rushed or overwhelmed. Buying carpet can be a big investment, and he made the entire process feel easy. Mo personally measured our home, checked in during the installation, and even returned to answer our questions in person. We also appreciated the detailed pre-installation packet, which helped us know exactly what to expect. Throughout the project, we always felt that our home and our concerns mattered. Because of our remodeling schedule, we needed to install only part of our home now and save the remaining rooms for later. Mo was incredibly understanding and helped us plan ahead so we could confidently match the carpet in the future. The installation team was professional, courteous, and treated both our home and furniture with great care and respect. They worked efficiently, answered our questions, and clearly took pride in their workmanship. After a previous contractor experience that left us disappointed, working with Bixby Carpets was a breath of fresh air. Their communication, professionalism, and customer service exceeded our expectations from start to finish. We absolutely love our new Anderson Tuftex Matchstick pet friendly carpet and highly recommend Mo and the entire Bixby Carpets team. Even our golden retriever has given it his enthusiastic golden seal of approval--much to our amusement! We look forward to working with them again when we're ready to carpet the rest of our home.

    These guys are the best. Super good service, excellent friendly staff, and high quality product…read more Installation was on time, swift, easy and fast. Highly recommend.

    My Flooring Guy - Beautiful room look

    My Flooring Guy

    (37 reviews)

    I am so happy to have found My Flooring Guy! Rafi responded…read moreto our inquiry very promptly, we scheduled an in-home quote that same week and he was able to provided a quote on the spot. (With the quote coming in $1k cheaper than the competitors). We were did not have a color in mind when we re-did our floors so his team was able to provide a number of options/materials that would fit into the quote that he provided. Once the material/color was chosen, the work was scheduled for the week after. On the day of the installation, Raymond showed up on time and finished the job in just one day. He worked non-stop, was very efficient and very clean. I highly recommend My Flooring guy to anyone looking for quick, high quality work. There were no hidden costs and Rafi was upfront about everything that was charged!

    First impression meeting with Rafi was good. Unfortunately it just went downhill from there. The…read morefirst team who did our floor and stairs seemed to be professional as well. We did feel 12 bags of self leveling concrete was excessive when it looked like it was only used on a few corners of the room in a job less than 900 sq feet. Unfortunately one of the stair nosing broke within a couple weeks of install. Rafi was responsive in redoing the stairs stating it was a manufacturing defect and that the new version is stronger. Unfortunately the second team quality of work was very poor. They left holes in our walls that were patched poorly with plaster. Worst of all the stairs were apparently nailed to the subfloor and after a few weeks they started to rise leaving little holes and nails protruding from the floor. A few of the stair noses are loose as well. At this point, Rafi became unresponsive to have the flooring fixed. We ended up getting some of our money back through our credit card after months went by but the majority of the payment was by check. Basically we will need to replace the stairs again on our own dime. Buyer beware! Lifetime warranty doesn't mean anything if the installer ghosts you.

    Castle Tile - flooring - Updated September 2026

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