Apple referred me to this store and scheduled me an appointment so I don't have to go to the Genius Bar in Manhattan Beach. I called to confirm and see if I needed to bring anything other than my iMac. The guy interrupted me in kid conversation and ask me what the problem is I explained then in mid conversation again stops me and asks what year my iMac is, then says we don't deal with anything old as your iMac and hung up. It's probably a cultural thing but me being Asian interrupting people in mid conversation it just felt like he wasn't interested in helping anyone. Just my opinion, I wouldn't doubt if they take people for their hard earned money. Keep your money and find more trust worthy folks to help you on your MAC products. I gave y'all 5 stars so this review remains read more

I have old iPhone6 Plus and needed a battery replacement after talking with the Apple specialist. The battery was draining so fast and I needed to constantly charging it throughout the day. I got tired of it and decided to call Apple. There are two local Apple stores but not too close and their stores are pretty busy all the time and I was a bit discouraged to walk in there even with an appointment. I looked again and found the "authorized" location near my work in Torrance. I had the appointment and was able to meet with the rep right away. It was not too crowded. They kept my phone for about one hour and got a call for pick up. It was smoothly processed and the price was the same as it was shown on the Apple website ($49 + $25 service fee). I would recommend this place. read more

If you need any type of assistance with an iPhone or Apple product, do not come here. Just go to a legit Apple store. These people are fraudulent and very very bad customer service. read more

I recently went to Deviceland at the recommendation from the Apple store to fix a cracked screen and shield on my iPhone, gave them the phone and agreed to pay the fee (by the way I recommend getting AppleCare on your device), it was pretty expensive but I wanted a clean screen. When I went back to pick it up was happily shocked that I was in a business with total integrity, they informed me only my shield needed to be replaced and that right there saved me an extra several hundreds of dollars. Must say how nice it is to be courtesy and honesty! This business could very easily have pulled one over on me just to make more money. Thanks again guys for having great character. read more

Its best to call first for a battery phone replacement if they have it in stock. Apple support app just shows you certified repair shops near you. Even tho i had to come in the second time repair was done within the 2hr time frame they give you read more

I arrived to see if they sold thermal paste and even though they didn't. They gave me some of their personal thermal paste they use. Amazing help! read more

Deviceland - Computers Near Me - Torrance, California

We received our iPad that he ordered for us in 2 days. They have product in stock that others stores are out of. A hidden treasure. read more

I went in for help with boot camp (trying to install windows 10 for those programs aren't available on mac). I was skeptical that the workers at deviceland would help me at all because I spent multiple hours on the phone with the apple help desk and the windows help with both telling me that I was calling the wrong company because it is not their program/ operating system. Don and Sohail here helped me with my issue without just sending me away at the first mention of windows and even solved the issue! After I went to go pick up the computer Don even told me what was going wrong with the installation. This place is awesome! Such a refreshing place to go compared to the Manhattan Apple Store. read more

These guys have more years of experience than the genius's at the Apple Store. Highly recommend them. Have worked with them since 2004 when they were Advanced Micro Systems. Extremely friendly and helpful. Will go back for sure. read more

I scheduled through the Apple website to have my batteries replaced for $29 before the end of the year since my iPhone 6splus battery health is due for service and has 76% maximum capacity. I took Time off from work to come here and the first thing he said was there is a hairline crack on the screen and I included it in the picture for y all to see. Due to that they will not be able to replace the battery unless I get my screen replaced. He proceeded to tell me that it's Apple policy that they don't work on anything that has a crack for the suction cups that will pull the screen first will shatter the glass. I told him that another repair shop was willing to replace it for me but because of the special that Apple is running, I should try to do it there first to save me some money. I ended up in this place because of location and nothing else. Then he said because he cannot help me unless I replace the screen first which will cost me $194 first. I proceeded to cool off by going to my car. I called the first repair shop that referred me to Apple in order to help me save some money and they told me to come by right away. They replaced my phones battery with a new one in 10 minutes and did it in front of me with no suction cups. I paid $50 and received excellent service with a ton of explanation and included 1 year warranty as well. (Rapid Mobile Repair) owner James Chiang. Once you look at yelp you will know they are legit excellent at what they do. If you want to save yourself some frustration and not get skinned by this location ADM, just go directly to RMR. Apple is not in the business of repairing devices but selling so they subcontract these work to repair shops who try to up sell things and this location I imagine is one of the worst. By the way, while I was there another person was already getting mad and raising their voice by the way the other rep is treating them. I'm pretty sure the only ones that get a nice service here are the ones that have no clue they are getting taken in the first place. read more

Deviceland - Very small scratch in the center and he keeps saying it's a crack - Computers Near Me - Torrance, California

I had an old macbook that I wasn't able to turn on and needed to access the hard drive to pull some files off. Brought it in and they were able to remove the hard drive but for some reason it wasn't able to mount to their shop computer so they couldn't access any files. Data recovery was suggested by them which was $480 and could take up to 7 days to be successful, or might not even be successful. I decided to get a second opinion so I took the hard drive to another computer technician and he was able to not only mount the hard drive to his computer but was able to pull the files I needed and charged me only $75 for labor. I'm not sure if Deviceland was pulling a sales maneuver or what but something didn't sit right with me, especially since they are an Apple certified shop. Regardless, staff was friendly and very capable and I intend to return so I can get a new battery for me Macbook air. read more

As certified Apple specialists, Advanced Micro Systems finds a lot of referrals through Apple's online reservation system. My MacBook Air fan had been running uncharacteristically and my laptop was running slow, so I came in to see if there could be an quick fixes to my issues. Boy was I in for a rude awakening. This shop does not provide any on the spot assistance. The young lady who checked me in at the front desk did not appear to be a technician herself, but rather than connecting me to one, which I had a set appointment for, she proceeded to basically tell me I could not be helped without paying a $75 diagnostic fee. While I am no technical expert, I have had this same problem in the past and have taken my laptop in to the official Apple store. They are able to run quick diagnostic codes to help point to what may be wrong with your laptop, ie, checking if the fan is running high because of poor battery performance, or wiping clean the fan to see if it may be blocked by dust. I asked if they would be able to wipe my fan for me like they do at the store, and she sharply said no. The customer service was so horrible she didn't even say goodbye or thanks for coming in on my way out. I recommend avoiding this place unless you enjoy throwing money at your problems without considering simple fixes first or without the guarantee of the problems being fixed at all. read more

Truly amazing Dealing with apple stores is always a nightmare The people here not only saved me hundreds BUT when the job turned easier than they thought they gave me an even bigger discount Not to mention it was done in less than a day Can't say enough about this awesome store read more

I don't think I've ever given one star on yelp but as it goes people are more apt to tell others when they are dissatisfied. I went in today because my apple time capsule is failing and they quoted me $300 before really understanding the issue. I asked for more details and the technician mumbled something about a secret recipe and told me everyone has their methods. Seemed like a rip off to me so I will be taking my business elsewhere. read more

When you're dealing with malfunctioning electronics, it is so helpful to have amazing customer service like they have at Deviceland. I had a misunderstanding about the cost of a repair and Don (I believe was his name) handled it perfectly! For this reason, I give Deviceland 5/5 stars and two thumbs up. We need more people like Don and the other employees there that are kind, courteous, and professional. Thank you all for having great customer service! Just note: although they are a qualified Apple retailer to do repairs, their prices are not the same as Apple. Make sure you talk to them about prices and get a really clear idea of what is going on. Don't expect it to be the same as the Apple store. read more

Save your time and don't bother coming here. Made an appointment through the Apple website, thinking that this company could help me before my appointment with the Apple store later in the week but simply ended up wasting my time. Walked in to be greeted with a dismal "hello" from the front desk worker, who sat next to two other dismal looking male workers who blanks stared at me as I walked in. I proceeded to explain to her what was wrong with my laptop and she just said "um.... ok." And proceeds to tell me that it will cost $75 for their technicians to simply look at it and see what's wrong with it. ... $75 to tell me what's wrong with it & nothing more? Why would I waste my money doing that when I could go to the Apple store later in the week and have them do that for free? This is simply ridiculous. They definitely live up to the low rating on yelp. read more

Solid business. I took a very old MacBook and they were able to do a full recovery within a couple of days. Great customer service, loved the friendly staff. I shopped around for pricing and they also have competitive pricing. Doesn't get better than this read more

I just got home from Deviceland. I brought in my Macbook Pro 2015 because camera is not working. She checked the serial number and told me I was not under warranty. Other than that my nothing else was checked on my laptop. She told me it would be $99 for a diagnostic and I probably needed a new screen and that would be $540. She said to leave my laptop and they would let me know. I said no thank you. I will try elsewhere. read more

Don, saved my land by saving my computer and not loosing any data graduate school deadline in 24 hrs ...I still can make it!! #Wonthedoit!!! read more

Apple recommended that I take my I-Phone here for repairs because The Apple Store was too busy. The Deviceland representative told me on the phone that I needed an appointment, which I made; however when I showed up there were many people working but I was the only customer. Waste of time and would have been a big waste of money had I allowed them to do the repairs. They quoted an estimate of $280 for the repairs! I found another South Bay Mobile Repair store and they wound up repairing my phone for no charge due to a loose connection. I don't believe Deviceland would have been honest enough to tell me that it didn't need the repairs that they had quoted. I would not recommend bothering with these people! read more

Great service with excellent and professional personnel. Their timeline for repairs was very accurate and well done.

came here to get my macbook repaired after spilling some water on my keyboard! it was the week before finals week so i was so scared i wouldnt get it back in time but they finished repairing in like 3 days. process was easy going and workers there were nice! would def choose coming here over an apple store! read more

Good quick job replacing the battery in my old MacBook Pro. Open even during a pandemic! I've been here several times for this reason and they have always done a good job at a price comparable to an Apple Store. read more

The screen of my iPhone 11 was completely shattered and useable. All the Apple stores were closed due to COVID-19. I didn't know authorized dealers existed near me. I went on to Apple Support site to look for options for sending my phone in, which could take up to 2 weeks, instead, I found Deviceland! I called to make sure they were still open. They told me to bring the phone in at 11am which was when the technician comes in. There were some challenges with fixing the phone because the screen was unresponsive, however, they worked it through and fixed my phone in less time than they had promised. Karen was very helpful and courteous. They charged me just my deductible with Apple Care. I would recommend this place to everyone in the Southbay. read more

I came here because my MacBook Air had trouble resetting the password since an error kept popping up. I had tried calling apple support but they didn't know what was going on, and recommended resetting it losing all my work. I made an appointment with Deviceland and they were able to solve the error within 10 minutes. They were friendly, very helpful, and know what they are doing. read more

Found these guys through Apple Care when I started having computer issues due to a virus. Ironically, the next day my screen got smashed and I urgently needed service. It's a little hard to navigate the phone system at first but literally just walk in. Super kind, patience and helpful customer service. My computer screen was fixed in less than 48 hours (a day earlier than they quoted) and the virus was wiped. The tech patiently sat with me while I checked off all my other issues had been addressed. Highly recommend these guys! Very nice staff and quality work. read more

This place has HORRIBLE customer service. I felt so dumb talking to the man who didn't even care about the issues that I was having. Without even taking a look at my MacBook Air he just said $75 for the diagnostic test. And I was so dissatisfied that I just left. NOT A PLACE TO GO IF YOU HAVE A REPAIR ISSUE! I would NEVER recommend this place to anyone. This store was also under construction when I went and they really should invest in some signs that say that the store is actually located there!!!! Not just "business open during construction" because it doesn't even look like there is a business in there!!! They should not even be kept open if they don't want anyone's business. Or get more certified workers who know what customer service is. read more

Called in the morning to ask if the replace key board keys on a Laptop, was told yes and to come in after 11am. I arranged to be remote that day so I could take my device in. Once I arrived and indicated I was there for a replacement key and was informed they do not replace individual keys only full keyboards,...would appreciate not falsely advertising to get me in - will NEVER seek service here as a result read more

I stopped by to get my battery replaced for my iPhone because the battery health shows "service". Long story short, they took my phone and told me to come back in a couple hours. When I came back, they said that it was NOT a battery issue then asked if I want to replace the whole phone for ~$379. I left and went to another iPhone repair shop and told them the situation. They confirmed that it was a battery issue and replaced for $40. As you could see, this place clearly wants to scam people to maximize revenue. Either that or they're completely incompetent. I would stay away. read more

I called Apple and they suggested Deviceland as a certified Apple repair shop for my MacBook. Deviceland quoted $99 to run a diagnostic test on my MacBook, before any repairs could be done. I told the Deviceland employee that the Apple Store does not charge a diagnostic fee, but she replied that the fee is specific to their store. I told them no thanks, and set up an appointment at an actual Apple store. read more

I got my battery replaced a couple of weeks ago and all is well. My phone is not dying the moment I take it off the charger! My low rating is due to a comment the guys that were helping me made that has made me paranoid as of late. They were asking for my passcode and I said they don't need it as I was going to turn it off, one guy said under his breath "what about your bank account information" and they both laughed. I really didn't think anything of it at the time as I thought they meant verbally....however I was giving them my phone for two hours that has all kinds of apps including my banks. They couldn't login without the passwords but after I got my phone back I started to think a keylogger or something could have been downloaded without my knowledge. I am not tech savvy but I have not logged into any apps since then. I am bothered by this, so far nothing odd has happened but this situation has made me not want to use my phone. read more

Wow - I'm a believer now. Have been driving past Deviceland ever since they were Advanced Micro Devices over by the Galleria but never went in despite the Authorized Apple Service Provider signage. After my internal Fusion Drive on my iMac went bad, I had another Apple repair place replace it, but for some reason the OS Mojave that was then re-installed caused a problem where the iMac could not connect to Apple's iCloud servers. This place tried everything they could to resolve the iCloud issue but could not, and I required Mojave to be maintained on it rather than upgrade to the current OS. So I decided to take it to DeviceLand since they were an authorized service provider and Apple would not assist me because the OS was no longer supported. Bam! They reinstalled Mojave in such an official way that that iCloud server problem disappeared, and man am I happy about that! Thank You DeviceLand! I will certainly take more of my Apple business to you from now on. And I recommend others with difficult issues try them as well. Kudos! read more

I should have read through the terrible reviews for this place before I brought my Macbook in but I figured they would do honest work. I was wrong. I brought in my 2016 Macbook Pro because my screen was not working. When it is plugged into a tv through an HDMI cord, it projects on the TV just fine and I can use it, therefore I just figured some wiring was loose and needed to be quickly adjusted. When I brought it in, it was out of battery so it wouldn't turn on. Macbooks take a little while to power up again when they're out of battery and the man in there didn't have the patience so he unplugged it and said that the repair man would diagnose it and give me a call. They said the diagnosis fee is $99 if we choose not to go through with the repair and I was fine with that thinking that they would do a full diagnosis. The following day, I received a phone call saying that the problem is that my motherboard needed to be replaced and the repair would cost $600. I told them I would call them back because I was working and then was traveling so I didn't get to it right away. Then I talked to my husband who told me that it can't be my motherboard if it works on the tv and I realized it didn't make any sense. Then I looked on the receipt and it says "computer will not turn on" which was false. I told him it would turn on when its charged enough. My husband called to inquire about the fee and disagreement about the diagnosis and was told that since I signed the paper, I would have to pay the $99 even if I don't agree with the diagnosis. Now I have to pay for an incorrect diagnosis which pretty much means that I'm paying them for absolutely zero reason. This is a scam! Stay away from this place and go directly to Apple. They might charge you a lot, but at least you know they're not lying and cheating you! read more

The trackpad and keyboard stopped working all of a sudden on my MacBookPro. I checked around a few places and these guys got good reviews. So I swung by and dropped it off. They ran a diagnostic on it and said that they determined this that and the other needed to be done on it and that the parts alone would be close to 800 bucks. But, that apple offers this program where they can mail it in and have it fixed for like 545 bucks or something along those lines. They said it was cheaper to exercise that option and asked for my approval to send it off. I said ok sounds great do it. They said ok, 3-5 days. (This was on a Thursday). On Monday I called to check in and the guy that answered said my computer was back, and it turned out to be a way cheaper fix and was only 295 bucks. I was like what the heck. How honest is that? These guys had me on the hook for 3-5 days and over 500 bucks and had it back super fast at a fraction of the price. Honestly, this dude could have made up a complete story and told me it's done and it was 545 bucks and I would have never known. I could give two flips about computers and don't know a ton about what makes them work, I just needed this thing back so I could get to work. I'm impressed with their honesty and speed. I'll be back for any repairs in the future and to buy my next mac. read more

I have been here 3 different times for computer/iPad issues. Usually Sohail is the one helping me and he is absolutely fantastic! He is incredibly knowledgeable and can speak in a language that's easy to understand. He always tries to save me money by giving me options and making sure I fully understand the situation. I've never waited more then 10 minutes and always leave with my needs addressed. I am so relieved to have such a competent and friendly place to go for all of my computer, iPad and phone issues. read more

I had to get the display on my MacBook Pro fixed and Deviceland made it a very fast and easy process! Got my computer back in 2 weeks looking brand new! Thanks to everyone at Deviceland! read more

A non-starter, apparently my device is too used to be repaired. That may be the case but I never even got the chance to tell them the problem. So I wonder what kind of repair place turns down jobs without hearing what the problem is. Strange business too, just a bunch of bro's hanging out from what I can see. read more

I have gone to Deviceland a couple times! I trust this place with my computer. I know it is in good hands! They are friendly and they take time to see what's wrong with your device. Not many places listen to the customer. They do! read more

If I could give this place zero stars, I would. Let me say that I did not have a repair done here. I am rating this place based on the service that I received. So, I see the one review and then I call them mid-week. They say that they can fix my iPod. I then see that they are open on the weekend. So, I call them on Saturday right after they were opened. I asked to confirm that they can take my iPod. They say, sure come on down. When I get there, I'm a little reluctant to leave my iPod because the guy there looks like a thug and the woman looks a bit clueless. So, I ask them if they do iPod repair. They don't even answer the question. They just say that I have to come back during the week. I'm thinking that I drove all of this way after I spoke with them and now they can't even answer my question and tell me to come back during the week? What kind of customer service is that? This place is HORRIBLE. After that, I cannot trust them. There is another vendor in Los Angeles called "iPod Repair Clinic". They have high ratings and by more than just one person. I suggest going there, because these guys suck!! read more

It's 3.5 stars. I dropped my iphone and they fixed the shattered glass in about 90 minutes ($50 for labor fee and $50 for glass=$109). But after they fixed it, I realized my iphone have no internet connection! I had the internet connection with my shattered glass before so they had to open my iphone again to fix another problem. I think their service is ok but if you have shattered glass on your iphone and fix it at the the store, make sure your fixed-iphone works or or not before leave the store. I don't want to drop my iphone any more, but if I do it...I will go there again. Because uBreakiFix store is too far from my house... read more