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    Custom iPhones & Repairs

    4.8 (389 reviews)
    Closed 10:00 am - 3:00 pm
    Updated 3 weeks ago

    Get pricing

    Response time

    1 day

    Response rate

    100%

    Services - Custom iPhones & Repairs

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    Reviews With Photos

    Kay D.

    I don't like to write bad reviews, but the more I thought about this horrible experience, the more I realize it was just bad work compounded by bad customer service. Otherwise I wouldn't be writing this. The back glass on my new iPhone broke so I brought it here instead of Apple. It's an easy job I've done myself on past iPhones, but this was a new iPhone & I didn't have the part. This was purely cosmetic. PROBLEM #1: When I got home, I discovered a 'light' in the middle of the screen, like some pixels were broken, so I took it back. They admitted (oops) they left tiny bits of broken glass inside the phone that were pushing on the LCD and causing this problem- it was very sloppy work. They said they'd clean it up for free but I'd have to leave the phone again for a few hours. PROBLEM #2: When I went back the 2nd time they said, "unfortunately while putting it back together the front screen cracked." They didn't offer a refund, and said they'd fix it for free (uh, thank you?) BUT that if I had them fix the LCD, it would nullify my Apple warranty. So what choice did I have? Take back a phone in pieces that someone I paid $100 broke, or let them fix their break, but destroy my warranty? They should have returned my $100+ right there, but they didn't. PROBLEM #3: After they "fixed it" and now with my iPhone fully out of warranty, some apps just wouldn't work. The screen went black with text that read, "Unable to determine if your iPhone display is a genuine Apple part. This could be because the part is not genuine, not functioning as expected or the installation is not complete." In the end: they broke my phone for real (not cosmetic), rendered it out of warranty, used some cheap fake parts and still charged me. There was no way I was going back to this place again (or more likely break it) again. BEWARE: You may end up having a much bigger problem because of them. DO NOT GO HERE.

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    2 months ago

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    9 months ago

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    2 months ago

    [[HIGHLIGHT]]I came here and received friendly assistance.[[ENDHIGHLIGHT]] very fast service. very competent at repairing my iphone.

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    Photo of Lorne C.

    Lorne C.

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    1 year ago

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    3 months ago

    [[HIGHLIGHT]]Super knowledgeable and friendly.[[ENDHIGHLIGHT]] Needed a sim card tray holder for an I phone 11 and he had one on hand.

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    7 months ago

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    1 year ago

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    3 months ago

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    10 months ago

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    1 year ago

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    11 months ago

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    2 years ago

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    Lorne C.

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    2 years ago

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    2 years ago

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    1 year ago

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    4 years ago

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    Lorne C.

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    1 year ago

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    2 years ago

    This place had me in & out in an hour to replace my ear piece, for under a hundred bucks, nice friendly service. Phone works great now.

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    2 years ago

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    Lorne C.

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    5 years ago

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    2 years ago

    Excellent service. I highly recommend him. Fast service at a great price. I can't thank you enough.

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    4 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Very quick screen repair to my daughter's iPhone 12. Was happy that they recommended the screen protector and overall great experience!

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    5 years ago

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    3 years ago

    Quick, honest, friendly service and good value. Convenient location with easy parking.

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    2 years ago

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    3 years ago

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    Lorne C.

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    5 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    Page 1 of 10

    Ask the Community - Custom iPhones & Repairs

    Can you repair Google Pixel phones?

    Yes we can!

    Can you replace the glass on an Apple Watch? And what does that typically run?

    Hi! Yes we can, it depends on the series and the size. Call us for an exact quote when you have that information! (310)540-3206

    Do you replace the battery of iPhone 7? How much does it cost?

    Yes we do. Current pricing is $39 and it takes about 20 minutes to repair.

    Can they remove icloud activation lock? Price? How long does it take?

    No, they do not remove iCloud activation lock. I'd personally suggest contacting Apple if you need help with an activation locked iPhone.

    Don’t See Your Question? Ask Away!

    Review Highlights - Custom iPhones & Repairs

    I went into the shop again to see if there was a solution and Lorne ordered a new screen for me on the spot.

    Mentioned in 48 reviews

    Read more highlights

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    4.1
    (293 reviews)
    $$

    Came back to uBreakiFix Torrance a couple months after having my phone screen replaced here, and I…read morehave to say -- the experience actually got even better the second time around. I noticed an issue with the screen and wasn't sure what to expect, but they honored their warranty without any hassle or pushback whatsoever. No charge, no runaround -- just great customer service. They got straight to work and had everything fixed in under an hour while I sat in the store, connected to their Wi-Fi, and knocked out work on my laptop like I was at a coffee shop. Honestly, the fact that they stand behind their work so confidently is what's going to keep me coming back. It's rare to find a repair shop that's both fast AND trustworthy. Highly recommend!

    Unfortunately, my experience with uBreakiFix was disappointing. I dropped off my son's PS5 for a…read morecleaning, but it ended up taking longer than expected, and no one contacted me to provide an update or discuss any options. I had to be the one to call and follow up to find out what was going on. Communication was the biggest issue. It was very difficult to speak directly with the technician working on the console, and I received different information depending on who I spoke with. It seemed like the staff wasn't on the same page, which made the process frustrating and confusing. I understand that repairs can take time, but I was specific in only requesting a cleaning so there was no need to keep my console for days on end for "diagnostics". Keeping customers informed and having consistent communication would go a long way toward improving the overall experience.

    Custom iPhones & Repairs - electronicsrepair - Updated July 2026

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