A few months ago, I took my phone here to get the back glass repaired. They told me it would take an hour or two, which seemed reasonable. But as soon as I got home, my phone started turning on and off constantly--I couldn't even unlock it. Later, I found out the motherboard had been damaged during the repair. What made it worse was learning this was their first time attempting a back glass repair. They clearly weren't experienced, and the parts they used weren't Apple-certified (confirmed by an Apple technician I spoke with). And this isn't the first time this repair shop has broken another peoples phone. Because the phone was stuck in a boot loop, I couldn't recover anything from it and had no choice but to replace it entirely. After a lot of back-and-forth, the owner did eventually give me a full refund--but that doesn't make up for losing my phone and data. I will NOT be returning to iRepair Crack Mobile, and I wouldn't recommend it to anyone. They are not Apple-certified, and from my experience, they lack the proper qualifications for repairs like this. read more

I rarely leave negative reviews, but after multiple visits over several months, I feel others should know about my experience. My girlfriend paid around $300 to have the screen on her Galaxy S21 Ultra replaced. We were originally told the repair would be completed over the weekend, but it took about a week. When we got the phone back, the volume button no longer worked, even though it had worked before the repair. We returned, and the technician said the replacement part may have been defective and repaired it again. After that repair, the front-facing camera became blurry and would no longer focus properly, which had not been an issue before. Over the next month, we made multiple attempts to contact the shop and return during its posted business hours. Many times we received no response or arrived to find no one there, despite the business being listed as open. On our final visit, we called ahead and were repeatedly told, "Give me five minutes," but we ended up waiting about 30 minutes. When we finally spoke with the owner, he began talking about charging us to repair the camera. My girlfriend explained, calmly but firmly, that she believed the camera issue began only after the previous repair and that we had already spent weeks trying to get the issue resolved. Instead of working toward a solution, he denied responsibility, accused her of damaging the phone herself, and used profanity during the conversation. At one point he still had possession of the phone while the discussion continued. We repeatedly asked him to return it, and he eventually did. We then left. Another part of our experience that didn't sit well with us was that during our original visit, we felt pressured to leave a positive review while we were still at the shop. At the time, we believed the repair had gone well, so we left a 5-star review. Unfortunately, our experience changed after the follow-up repairs and the way our concerns were handled. I understand repairs don't always go perfectly, and mistakes can happen. What disappointed me most was the lack of accountability, responsibilities for his actions, the difficulty communicating with the business, the inconsistency between the posted business hours and when someone was actually available, him going out for 2-4 hours a day with no corrections on his website/operating hours, and the way we were treated when we tried to resolve the issue. Based on my experience, I cannot recommend this business especially since this man, business owner and father who doesn't know how to fix phones properly, does not run his business during his operating hours correctly or know to speak to others especially around women since he has a smart mouth, stutters and raises his voice when he's told when he's wrong, and couldn't find his integrity anywhere so he became insecure which wasn't surprising. It's sad that some business owners like himself become too comfortable once they have customers. Instead of standing behind their work, they shift blame, avoid communication, and expect customers to pay again for problems that arose after the original repair. Pathetic and reminds me of how poor of a leader and business owner he is, possibly a good family man but a goddamn terrible business owner by far! read more

Super fast, great service, would come here again. Amazing prices and got my phone repair in under 20 minutes. Best place in Torrance California. read more

Amazing! Fair pricing! Fast service! Amazing customer service! Right next to del amo mall! Needed my phone fixed for work and they got me in! read more

Super fast service iPhone 14 Pro max battery in under 1 hour $130. Fantastic guy Everything works perfectly!!! Thank you again! read more

I came here once to get my screen replaced and he charged me $300 but told me he would get it done over the weekend. I didnt have it for a week. Then when I got it back, my volume button was no longer working. He explained that the buttons come with the screen and perhaps it was faulty. So he replaced it for a second time. After that, my camera became unfocused. I came back, he wasnt in the shop (even during operating hours) so I came back another time. When I explained that he somehow damaged the camera, he began denying and even cussed that he will be not be responsible and I must pay to fix the camera even though he broke it and I can prove it too. Not only was he nearly 30 minutes late to our meeting, he was disrespectful and accused me of damaging the camera myself. ONTOP of that, on the first visit, he didnt let me OR my friend leave until we both gave him a good review on yelp. This man is a scammer do not come here unless you want a broken phone. read more

please be aware before you are planning to replacing the iphone screen. they don't tell you all this Battery drain fast brightness randomly goes low and high screen jams can't control screen randomly clicks button and phone gets disabled randomly clicks button by itself without touching and going to different apps opening and typing and searching Today i went back to the place to resolve this issue and he refused to do service on top of that he said i don't remember you that i replace your iphone screen. unfortunately i paid cash and he didn't give me the receipt... very disappointing please don't do business with people read more

**Poor Experience with Unauthorized Parts - Would Not Recommend** About a month or two ago, I took my phone to Crack Mobile LLC to replace the battery. Unfortunately, the technician used an unauthorized Apple battery, which caused significant issues. This past Sunday, my phone began glitching and malfunctioning, and now the side button no longer works. When I took my phone to Apple for a diagnostic test, they confirmed that the battery installed was not an approved Apple part. Using faulty or unauthorized components can lead to performance problems and further damage, which is exactly what happened in my case. Due to this experience, I cannot recommend Crack Mobile LLC. If you want reliable service with genuine parts, it's best to go through authorized providers. read more

My son cracked his iPhone screen at school I googled phone repairs and this place popped up. I definitely recommend this place to anyone. Great customer service and fast service. I was literally in and out. Thanks for the repair and the great customer service read more

iRepair Crack Mobile - Phone repair shop in Torrance Ca - Mobile Phone Repair Near Me - Torrance, California

My phone had a crack on the camera lens and I tried to have AT&T to fix it but they told me my phone was too old. This went on for months and I was not sure if I wanted to spend $1k on getting a new phone until I seen this place in the Torrance mall. I ask to guy can you fix this? Right away he said " yes " he told me to leave the phone with him for about 15 - 20 minutes so he can repair it. He even clean the phone and put a new screen saver on as well. When I pick up my phone I did not recognize my phone because it was so clean and brand new. Thank you very much for the amazing services! Harry Irvine read more

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Very helpful and quick, my replacement screen actually ended up ghosting and he replaced it fast and easy.

Great service! I texted him about my screen issue on iPhone and he responded within minutes and quoted me a price. I went in as a walk-in and the service was less than 20minutes! read more

Affordable prices, quick service, professional and friendly. Need my iPhone screen repaired and Jason had me in and out in minutes. Fixed my screen and still was able to have friendly conversation at the same time. Definitely recommend and will be back when needed. read more

I had been a loyal customer for years, but my recent experiences have been terrible. After a costly front and back screen replacement, my phone cracked again from a minor drop on carpet just weeks later. The owner refused any discount, citing no guarantee and blaming my "negligence." Reluctantly, I paid for another repair, but months later, a minor drop caused the newly replaced battery to swell and the phone to crack again. A second opinion at another repair shop revealed the poor quality of the previous repairs. Avoid this place - the work is subpar and customer service is dismissive. read more

Fast experience, fixed my iPhone 16 pro glass . Prices are reasonable,Easy, recommend this place

Spent over $350 for camera repair he couldn't fix. Went to uBreakiFix and got it repaired.

I had my phone screen replaced here in March 2024. Not even a month later my phone screen randomly completely blacked out. Upon doing some research I discovered that this company uses parts that are of lower quality hence the cheaper prices. I initially had a good experience here and was happy but now my phone is broken again without anything haven even happened to it. Had I known that this was going to happen and that the parts being used to fix my phone were cheap I would have just paid the extra cash and gotten this done the right way elsewhere the first time. When I inquired about the supposed warranty to give him an opportunity to fix it he says it only covers iPhones and iPads yet their website says they "offer a warranty on every repair" read more

iRepair Crack Mobile - "warranty on every repair" lies. - Mobile Phone Repair Near Me - Torrance, California

I mean don't waist your time, this guy took a iPhone 13 Pro Max with a broken back and made it worse. Installed an aftermarket back( which he told us after the install), in the process he broke the camera flash and the phone flashlight. Besides he installed it incorrectly and it is crooked around the camera and open. Best to try another place read more

iRepair Crack Mobile - this is an iphone 13 pro max that the back was changed by Crack Mobile LLC - Torrance - Mobile Phone Repair Near Me - Torrance, California

Service was super quick and communication was super easy! Will definitely be coming back here in the future for repairs :) 10/10 recommend

This dude crushed it. Late Friday and needed my phone asap. Fixed it perfectly and quickly!!!!

LOW QUALITY SCREENS!! Fool me once shame on me, fool me twice shame on you. My first screen replacement went well for one week before going "black screen." I tried to have it replaced but the man refused and I ended up repaying for another screen. The second replacement went well for 5 minutes. The top left corner of my screen was floppy. After pressing down on it my screen cracked. I was told there was warranty so I returned but was rejected. Not worth your time. Go somewhere else! read more

Got my 13 pro max repaired here. Literally took the man 15 minutes. Good pricing, fast and friendly. Would recommend to anyone looking for a repair. Also he gave me a 30 day warranty so that was sweet. read more

Came in to repair my cracked iPhone 11 screen. It was about $130ish and took maybe 20 minutes for him to do which was nice. However, when I got it back I noticed some scratches on the side of the phone probably when he used the tool to get the old screen out. My phone has been in a case since day one of me owning it. I've also found a dead pixel on the screen as well... I guess it is you gewhat you pay for. read more

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Great job! Fast and very professional. Reasonably priced. Very friendly. Called and got it fixed in 30 minutes, phone looks brand new highly recommend!!! read more

I had the black screen of death on my old iPhone 6s. My motherboard and my screen were replaced. I really appreciate Jason's service. Thank you! read more

Just stopped in to have my charge port cleaned out from lint. (Did not want to break it digging stuff out myself) Service was super fast and the person working was super friendly! Prices are awesome and seems family owned! Come here for great prices, friendly service, and fast repairs!!! read more

They were super fast. Got my screen replaced on my iPhone 11 in 15 mins for a little over $100. Quick and painless!

This place was fast to respond to me message. I got a good price and fast service. Come get your phone fixed here.

Brought in a iPhone 12 because a car ran it over and got it all fixed so quick! Definitely recommending this spot!!

Amazing repair store ! Super fast service . We came simply walked in and Jason helped us right away. The repair for a complete cracked screen was only 15 min read more

This is my second time at iRepair Crack Mobile and I have had such a great experience so far, that I have decided to designate this business as my go-to spot for all future family apple product repairs. The price is affordable and the service is great, the process (purchasing and repair) is so fast! It took no more than 20 minutes for Jason to repair my phone. I've gone twice for the same iPhone 6s. In both instances, I used a Groupon that slashed the original $55 price, down to $36. I think that's totally worth it. The first time I fixed the screen, the touch mode was being funky and wouldn't be accurate as to what I was pressing, so I was a little concerned, but I gave it some time and it eventually was as good as new. Maybe it just needed to settle in. I saw some previous reviews that mentioned the same problem, I hope their issue was fixed as well. My sister's butterfingers were the reason I came back the second time. I handed her my phone to hold and she shattered the screen. Can you believe it, I can. Immediately, I knew what to do. I looked to iRepair! I was happy to find the Groupon available again and I set my calendar to go after work. In less than 24 hours, I had my phone back to its original state. I messaged my sister and she goes, "that fast??" Yes, sister- THAT FAST. Then, I proceeded to Venmo request her for the costs. Jason is great at what he does! He's fast and efficient. He tried to upsell me every time too, offering me a screen protector or a battery change. I bid him the best of luck and security in the fact that he's got loyal customers like myself. read more

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I spilled coffee on my laptop keyboard and it got very sticky. Jason gave me a quick estimate and offer a cleaning or replacing keyboard. They did a pretty amazing job for replacing keyboard for my Macbook Pro and price was good. Definitely come back if I spill coffee again. read more

I called ahead to confirm availability for this evening and to obtain pricing. Pricing is very fair and he fixed my cracked iPhone screen in less than 10 minutes! read more

Had damaged the back of my I phone 14 pro, brought it in at 10am and was ready by 1:30pm. Owner Jason was friendly, price was reasonable and was very satisfied with the results. Great experience, Thank you Jason read more

I want to give this guy a good review because he was kind and showed decent customer service. Went in to have iPad screen replaced and was replaced while I was waiting, great. Only small issue was a piece of dust under the screen so he removed it carefully and I was on my way. Had to return a few days later as part of the screen wasn't functioning when I touched it. Fast forward two months later and despite a lack of accidents and having purchased a protection cover, now there is another piece of string that is under the screen, the screen doesn't work half of the time and the home button came out and is tucked up under the white piece it is meant to sit on top of. Prior to the screen breaking, this iPad had no issues and since coming here for service has so many that it's nearly non-functional. Shortly after the repair, the screen began malfunctioning again. The person who responds to messages should be sued for harassment: read more

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Beware! The person that responds to your inquest is nice and gives you a reasonable price. When you go to the store the price is much higher ($150 ADDITIONAL). read more

Quick and amazing service! Definitely recommend this place if you're in the Torrance area

Very good customer service and very good pricing for the repairs and very fast to repair and deliver the phone

The owner is the best. He fixed my iPad for free. Whatever your needs are he can fix it.

I am glad that this is the top review for now, it is IMPORTANT that people know why there are almost as many one star as five star reviews, People who gave it a 5 star review gave it because he was one of the cheaper repairers and he did it quickly and as one said he was friendly when you first met him, but oh, my if the computer/phone fail after the repair or worse, it came up with problems it did NOT have before the repair, it's a different story. In some of his responses to people that wrote a negative review as he was very snarky, accusing the person of lying i.e. saying they must have dropped it as a computer screen doesn't crack on his own, I know of an incident in my condo complex, when someone's balcony window shattered on it's own. I had my screen replaced and a couple of weeks later, there was some rainbow that came on my screen before the home page came on, it was very erratic as it wouldn't always happen and the screen eventually came on, I was worried that if I came and it worked ok, I would look stupid. This started two weeks after I got it repaired, there was a 30 day warranty but after about a month I used it less and less and the screen stayed blank or had a rainbow longer and longer so eventually I couldn't get any picture. When I brought it back to him, he said what he said to many people on here with that problem, I must have broken the LCD, even though the screen was not cracked in any way. I tried to be nice about it and told he could keep it, maybe it needs only a small fix and he can make more money selling it for a higher price, just refund my money but he didn't seem interested. The moral of the story is, read the negative reviews also and do not just read 5 star reviews, read the reviews of people who also had ONE star reviews with repair issues sometimes with problems they didn't have BEFORE they got it fixed, better to pay a little more to someone who has a longer guarantee because in the long run, you will pay less. He said I could leave it there to get fixed but one reviewer did AND paid more and then OTHER problems which their device didn't have before the repair cropped up. read more