These guys are the best. After getting three quotes, they crushed the competitors price. Got…read moreeverything done in my day that I needed. Very friendly and very nice. Highly recommend.

Edward was an amazing guy to talk to and work was pretty good. Carpet was nice and plush, prices…read morehard to beat.

Thanks to Edgar Velasco of The Tile Guy. He did an outstanding job on time and demonstrated…read moreknowledge, skill and integrity in his work re our pool tiles. We recommend him without any hesitation.

Kevin and Amy were so helpful in helping me pick a tile out for a partial remodel. Kevin tracked…read moredown the original tile used and found out it wasn't available (although he even offered to try to find boxes of it outside the US for me!), and Amy helped me select options for the new tile. Their communication was prompt and helpful, and they even helped coordinate Austin delivery with another warehouse over the holidays. I am also so happy they referred us to Edgar and his crew, who did all the installation plus handled pick up and delivery to our home. Edgar was so fast to come out and gave a very reasonable bid for the installation work. He and his crew were flexible on timing, respectful of our home, and did a beautiful job with installation. We would absolutely recommend Edgar and hope to work with him and The Tile Guy again.

AAA Countertops were more than accommodating when we realized there might be an error in our plan…read moreon where to drill a hole for a pop-up electrical outlet. They came back and did a high quality job. They were referred by our home building supervisor which says a lot. Thank you AAA Countertops for helping us improve our home!

Awesome Experience from start to finish!…read more The cabinets look awesome! We are very pleased with the outcome. I would also like to give kudos to the install team--they showed up as scheduled, were courteous, extremely clean (I had very little to clean up after they left), very efficient, and overall great to work with. They completed everything smoothly, made sure I was happy with the results, and answered any questions I had. They were also wonderful with our dogs--very patient, even with our little one puppy checking in on them throughout the process. Thank you again for a great experience.

This company does really nice work -- I'm very pleased with the results. The craftsmanship is great…read more-- the flooring was smooth, neat, and precise. They also worked fast and left everything very clean. For reference, they ripped up old carpet and placed new hardwood in 2 bedrooms and 1 master closet. It took a little time to get the closest match but Bob was nice enough to come out twice to drop off two different floor samples. However, I was craving a bit more communication on their end. Bob is very responsive to messages which I appreciate but this was a job at an unoccupied home (belonging to my parents) with a hidden key so I did want more updates (especially with my folks constantly asking me). I did not receive notification of job start or finish. I had to reach out to get that. I didn't find out that the job was completed until the following day. I received an immediate reply to my messages which is nice but like I said, I'd have preferred more proactive communication. Not a big deal but worth mentioning. Ultimately, a pleasant experience and we're all happy with the results.

Bob the owner was very knowledgeable. Saved some money by loophole in getting consumer rather than…read morebuilder version of LVT flooring. The installers, Vincente(lead) and Jose were fantastic. Vincente did the stairs and it came out outstanding. Everything from prep, the installers leveled the floor, to cleanup and good attitude made it a success. Please give small businesses your business, stay away from big box.

Recently Convict Hill Flooring did a fabulous job for us! I worked with Christian to pick out vinyl…read moreplank flooring in early Spring and after making my choice Christian came and measured to give us a good estimate. I called her several times asking for different options (installing over existing 27 yr old wood flooring, tearing out wood flooring, and dustless option) and each time she sent out revised estimate via email. We decided to proceed and after ordering materials gave us a date for early Sept. A crew, headed up by Uriel, arrived first day at 8:30 AM and worked till 6PM. Highest work ethic I've seen/experienced in a long time! Ripped out old wood flooring and perfect install from Tues-Thurs. Christian had follow up carpet stretch in 2 rooms meeting new flooring, and painters next day to paint shoe molding and job completed by Sat.AM. Never saw any of workers looking at their cell phones while working!!! Beautiful job from start to finish and highly recommend!

Convict Hill Floor Coverings is AMAZING! Just this last year during the holidays, in our hour of…read moreneed, the owner of the business personally responded promptly to our call, quickly surveyed the situation and dispatched the appropriate trades-who quickly and professionally resolved our problem. Convict Hill's owner communicated with us throughout, not only about the timing of repairs but the price. Everything she said that they would do, Convict Hill did masterfully. In addition to their latest services, They also renovated our kitchen (looks Great!), laid our hardwood floors and carpeting (Wonderful!) and perfectly updated our bathroom fixtures. And they always are touching base after the job is complete. You should consider Convict Hill Floor Coverings for all your renovations, tiling, and floor covering needs-they will do the job right.

We recently had Timbercreek Floors replace the tile in our home with luxury vinyl plank and we…read morecouldn't be happier with the experience. Ryan was incredibly communicative throughout the entire process and went above and beyond by making sure we had a variety of flooring options to choose from, even coordinating with a vendor I had been following. The installation team worked quickly and efficiently, meeting a tight deadline without sacrificing quality. The finished product looks amazing!

Three years ago we had vinyl put in over our tile with Timbercreek. Over the last three years there…read morehave been some issues that have come up, and Ryan has been available and willing over the time to fix the issues. Unfortunately it came down to replacing all of the flooring due to our floor being discontinued. Ryan was quick to get a resolution, always communicating and extremely patient and helpful during the process. His team was clean, efficient and kind (which is so important when they're in your home for multiple days) We were happy previously, and continue to be happy customers who would highly recommend Timbercreek for flooring. Thank you Ryan for getting us a solution to the problem, your lifetime warranty is just that!

Pros: The sales reps we've worked with are friendly and nice. They seem to know their stuff about…read moretheir products, and they carry a wide range of inventory. We used them for carpet replacement, backsplash demo and install, and floor demo and wood install. The sales reps are very agreeable and are good salesmen...confident in their products/service and make lots of promises. Have a pretty quick turnaround with ordering and install. Depending on the scope of project, they send in a large crew to get in and get the job done. Cons: The quality of the job lies in whatever crew and Project Manager gets assigned to your project. The sales rep becomes a middle man of trying to give "the customer is always right" vibe (or "let's keep the customer happy") AND "got to keep the PM happy or he'll probably leave the job with his crew". Sales rep will say, "yes, we can do that, let's make it right." Then the PM comes in and says, "the slab was uneven, that's normal, nothing we can do about it." The "we can fix this portion of the job, it's easy, just need to do this..." then becomes "choose the worst couple of spots and we'll fix those" because of pushback and excuses from the crew. No quality control. I'm giving two stars because they did a good job with our carpet installs, and our Sales Reps were nice guys. Just wish our "nice guys" could have had a crew that knew what they were doing and took more pride in their work. I've talked to other customers that had other crews work on their projects, and they did not have any of the same issues as we did. And they were surprised when they saw the pictures I'm posting.

All emotions aside, here are the facts. Covid Move- My…read morefamily and I moved across the country in 2020. It was a difficult time to find services for our new home and we settled on Lonestar Carpet for all of our carpet and laminate flooring based on a handful of online reviews that looked promising. The sales rep we had told us we were getting the best of the best (price was not our biggest concern as we wanted good value and longevity) and that we would get years of good use and value from our $8k + purchase with his company. Red flags- Right away there were problems. The pad we ordered was not the pad that showed up on installation day and one of the installers told my husband that he had never installed flooring before that day. When we called, the rep told us that he had misquoted us for the wrong pad and getting the correct pad would add thousands of dollars and weeks of time to our install. We were frustrated but we made the call, we didn't have weeks to wait. We had already put off moving in to get this job scheduled After installation- The installation of the laminate flooring was shoddy and the transitions started popping up right away. We also noticed seams in our carpets within a few months. We tried to call several times and got no answer. The companies who provided the materials refused to talk to us, sending us back to our rep. We ran in circles. It is what it is- The time in our life was incredibly chaotic and we made the decision to do what we could to mitigate the issues and moved on with life. Looking back, I wish I would have had the bandwidth to push harder or drive to their corporate office to talk face to face, but things in 2020 were difficult and we let it go. 2023- time for new laminate- The problems with the laminate had gotten so bad we decided to replace it once and for all. We found another company with lifetime product and installation warranties and set the date. My husband pulled up the old flooring and the reason for all of the lifting and cupping became very obvious. There was no moisture barrier installed on the concrete sun floor, no preparation of any kind, nothing. We looked up the installation manual for the flooring (we still had a box in the garage) and found a guide from 2017 stating that a moisture barrier of at least 6mm must be installed on concrete sub floors. "We could just walk away" - We called the rep, he and his boss took two days to get back to us. When he called us with his answer it was that "the company changed its policy on moisture barriers in DEC of 2020 and since our floors were installed in August of 2020 "we could just walk away from you." He went on to say "the floors have no warranty, zip" and "we don't have to do anything to help you." When I tried to tell him I had found something from 2017 indicating that was not correct he talked over me, became agitated, and told me that his company would "go above and beyond" by filling out a claim form against the flooring manufacturer. In short, Lonestar Carpet was not going to do anything to stand behind its work or its customer. Their "above and beyond" was to fill out a claim form, which the sales rep told me repeatedly he "didn't have to do." Take aways- There are a lot of flooring companies with excellent reputations. Many of them stand behind their products and services with lifetime installation warranties representing companies who offer the same on their products. Why would you choose a company that considers it "above and beyond" to fill out a form and pass the buck to the manufacturer? Why would you choose a company who employs sales representatives who yell at and blame their customers? I feel that my family and I were taken advantage of in many ways by this company. I will not be having them fill out a claim form, or provide any other services for me and I am warning as many people who will listen to shop around. Flooring is a huge investment, it is supposed to last a long time, the company you choose will be represented in your home for years. We learned the hard way so you don't have to.

I spent nearly two years planning this flooring project, so by the time I contacted People's…read moreSignature Flooring, I had done a lot of research, collected countless ideas, and had plenty of questions. PSF was the third company I met with, and after my initial visit with Sam, I knew I had found the right one. Sam took the time to listen to what I wanted, patiently answered every question, and never made me feel rushed. We discussed my vision for transitioning from tile to wood flooring, and he immediately put me at ease by explaining it wouldn't be a problem. Even after the visit, I had more questions, especially about floor preparation and the contract language. Having a construction attorney in the family tends to make you read every word! Sam continued to answer my questions and worked with me on the contract until I was completely comfortable moving forward. Even though paying 50% upfront was difficult, I felt confident I had chosen the right company. That confidence was rewarded on installation day. Tony and his crew were outstanding. I want to give a special shoutout to Tony and Johnny whose attention to detail was exceptional. It was obvious they take tremendous pride in their work, and it shows in every room. The staircase, in particular, is a work of art. Tony also noticed the original stair trim wouldn't match the new baseboards and suggested replacing it. That extra attention to detail made all the difference. The new trim, along with the beautifully caulked and painted baseboards, gave the entire project a truly finished look. Everyone who visits comments on how beautiful the floors are, but they also notice the quality of the workmanship. That's the highest compliment I can give. Based on my experience, I highly recommend People's Signature Flooring to anyone looking for beautiful floors installed by people who genuinely care about doing the job right.

Peoples Signature Flooring did an amazing job again! They put down wood like ceramic tile in my…read morehouse, matching the tile I had in my master and replacing the existing floor. I was happy to note it was the same great team that did the original work 5 years ago. They also replaced my carpet in two rooms in half a day. I'm very happy with the quality of the work and how well everything was cleaned up. They moved my furniture with care and worked around my schedule. I highly recommend People's Signature Flooring for any flooring needs.