We've had very positive experiences with Design Pro! They deliver great quality work at generally reasonable prices, paired with exceptional service and follow-through. The team truly goes the extra mile to exceed expectations. They've completed several projects for us and for friends, ranging from painting, flooring, and electrical work to kitchen upgrades, plus an extensive patio and outdoor bathroom build that turned out beautifully. I'm partial to Brad and Jeff Newell, but honestly, the entire team is fantastic. Highly recommend! read more

We purchased a home flipped by design pro, and yes we know these issues come with flips, but shocked to see such positive reviews on Google. They installed an HVAC in our older home with no insulation causing leaks in our ceiling. In one of their bathroom remodels the tile is cracking after two years and there were gaps in the tile and near the counter at installation. Writing this review 2 years post purchasing our home because their shower shelf is so uneven that a full bottle of shampoo just slid off the shelf (as it does almost daily) and almost hit our newborn. Design looks amazing on the outside, but unfortunately attention to detail in the basic weren't. Including screenshots of my home from their Instagram to confirm they were the contractors. read more

See all

As a realtor, it's essential for me to work with partners I can trust to deliver quality service, and Design Pro Remodeling exceeds every expectation. They've completed several home renovation projects for my clients, and the results have been consistently outstanding. Their team is professional, communicative, and detail-oriented--qualities that make all the difference during time-sensitive real estate transactions. Whether it's a kitchen remodel, bathroom upgrade, or whole-home renovation, they approach every job with the same level of care and craftsmanship. My clients have been thrilled not only with the finished product but also with how smoothly the process went. I wouldn't hesitate to recommend Design Pro to anyone looking for top-tier renovation work. They're a reliable asset in my network, and I look forward to continuing to work with them. read more

the quality of the work is not very good. the painting especially. the communication was bad. it was a constant passing of the buck, people not answering cause they were "in training", etc. It felt as though no one was actually in charge of the project. the follow through was nonexistent. yesterday, a door handle came off a closet door easily, the paint is chipped, blobbed, and done poorly, etc. even the small stuff like getting new air register vents that weren't falling off took multiple calls / trips / dirty hand prints on their so-so paint job. apparently, your project needs to he more than 100k to keep their attention. my advice is to keep looking. read more

Very happy with Design Pro! They have done many projects for us over the years. They recently renovated two of our bathrooms. They always do quality work in a timely manner. Highly recommend! read more

Design Pro Remodeling was recommended by a neighbor, so we called to request an appointment for a remodeling project. Had to call 3 or 4 times over a period of several weeks JUST to get the appointment, then waited a week for Steven Papodopolous to come out. When he finally came, he made a video of the area we wanted to remodel and said that his electrician and his carpenter would contact us. We never heard back from any of them. Wasted a lot of time waiting for the initial appointment and way too much effort following up, only to be totally blown off. Very bad way to do business. read more

Design Pro is a stand up first class operation (I have specifically dealt with Brad and Jeff Newell). They have helped me with many projects, both large and small, from a kitchen remodel to light replacements. They are responsive, fair priced, and most importantly, they are honest and provide clear communication. That is hard to find in the construction business these days! read more

Design Pro Remodeling is a ONE STOP do EVERYTHING contractor - if that's what you need, look no further! We contacted Aaron for some estimates for our primary residence resulting from an HOA inspection. We needed to repair our fence, power wash our siding, and replace rotten wood - they did it ALL! They completed the work within two weeks, did a PHENOMENAL job, and at a great price. We passed our HOA re-inspection with flying colors!! Due to Design Pro's great work at our house, we hired them to upgrade our rental townhouse which is going on the market for sale. Same same - they did power washing, rotten wood repair, and ALL the interior painting (and without being asked caulking and repairs). They, again, did phenomenal work in less than 2 weeks, and for a great price! Finally, the billing and invoicing was super easy, and Kelsey was super helpful in keeping us informed and making payments a breeze. SO - if you need a contractor that can do EVERYTHING, do it PHENOMENALLY WELL, and at a GREAT PRICE - hire them, duh! read more

We wanted to renovate our entire house and interviewed seven general contractors before deciding to go with them. They provided a detailed and reasonable estimate. The team was easy to work with--respectful, professional, and responsive. JP was our project manager and Max was the superintendent; both were great to work with and genuinely nice guys. read more

This is a difficult review to write since I genuinely enjoyed the people we encountered at Design Pro. Unfortunately, the quality of work, communication, and pricing are all very underwhelming and disappointing. I selected DP after receiving 3 estimates for renovating a condo. With respect to communication, it was difficult knowing what was true and what was not. One day, I'm told they can't put sconces on a certain wall and then the next time I visited the home, sconces were installed on that wall. Great! But why did you say they couldn't be/what changed? Another example - They presented the only options for shower door hardware and then suddenly there were more options when the designer asked. One day I'm told the kitchen wall needs rebuilt and it will be an extra cost, then when I question, I'm told it's stable enough. They never brought up the fact that the kitchen wall had a different issue, not at demo, not at cabinet install. I only noticed it by chance - the cabinets weren't all even once up. A good contractor notices things like that and brings it to the client. The neighbors often complained about liquid falling onto their balcony or noise, and Design Pro didn't seem to take it seriously because it kept happening (if you have sensitive neighbors I would skip Design Pro). Often times I felt like we were talking in circles or like I was hitting my head against a wall. The project manager, Matt Meehan, was recommended by a family friend. He's a very nice guy but ended up having a very minor role and disappeared in February while the project continues except to check on the last invoice. I think I could count on two, maybe one hand, how often he came to the site. I should have known to move on when Matt asked a few times "if I wanted to pull DC permits" as if it was up to me as a homeowner and as if I knew anything about DC regulations (turns out we 1000% needed permits for this gut job). Our project was delayed months due to the fact that Design Pro didn't recommend permits. I understood that projects often take longer than usual and asked that Design Pro let me know as soon as they knew that there was no way move-in would happen before Christmas. That simple request was ignored. I finally gave them a deadline of Feb. 1, and then they asked for 2 more weeks. I had to cancel the movers and rush to find somewhere to live. Meanwhile, when I'd stop over in the middle of the day, there were many days no one would be here working. Regarding craftsmanship, Design Pro likely has talented crews and maybe can do a decent job on some simple projects. However, if you're looking for a reasonably well done luxury job and spending six figures, I would recommend elsewhere. The finishes in the condo are sloppy. The closet doors were either not measured correctly or not put on correctly. They will respond and say these are punch list items (I will report back once fixed), but some of these things have been worked on multiple times and I'm not sure why anyone would be happy with that initial work. Their response to literally cracking the marble tile during the grout process was that it happens often with the tile chosen. They don't seem to have super high level floor people (e.g. hoping to do a herringbone engineered wood entryway but after two tries, it was determined DP couldn't complete it.) This is also obvious by the fact that the marble border around the bathroom floor tile is different widths at various places (and tiling took almost 3 months). Some of the costs of certain line items is outrageous in my humble opinion. I certainly upgraded in some areas and want to pay them fairly. But $700 for copper compression fittings that we never knew about? $1900 for four recessed lights on top of the almost 5k to drop the ceiling that the lights were going in? $500 up-charge because we went with two wall sconces in the half bath as opposed to one? Outside of one or two "add-ons", we were never given change orders. I wish everyone at Design Pro the best. I would not recommend them for complex or high-end projects. read more

See all

We can't possibly give Design Pro a high enough glowing review, but let us try! Everyone on the team was kind, polite, patient, skilled, and professional. Here is our review of our experience working with Design Pro. We bought a home with an unfinished basement and we hired Design Pro to finish it for us. They put in a legal bedroom (with egress window), a beautiful bathroom, a huge office / man-cave, a home movie theater room (to include a riser for movie theater chairs and a 100" HDTV mounted on the wall), and a small concessions room for popcorn, soda, and candy. Our project manager was Andy Robison. Andy was always so responsive and kind. Design Pro is truly lucky to have him. The way Design Pro works, from what we saw, was as follows. Design Pro has various "teams". A plumbing team, a landscape team, an electric team, a HVAC team, a tile team, a welding team, etc. Each team did excellent work. It's clear to me that they have worked together for many years and on many projects. Design Pro has basically assembled the best teams in the area, who perform excellent work, and provide a professional installation. These teams help the overall brand image of Design Pro for sure. Someone else said, price-wise, Design Pro "was in the middle", and that's where you want a remodeling company to be at. I agree. I am sure I could've found someone who could've done the project cheaper, but the end product and experience would have been, without doubt, inferior to what we received. I am also sure I could've found other companies who would've charged more for Design Pro's service, but I am not sure the end product or experience would've been better because I can't imagine a better end product or experience than what we had with Design Pro! I would not only recommend Design Pro to anyone reading this, I would also recommend each and every one of their team's as well. Not once was someone rude, or told us no, or made excuses for something. Not once. It was always kindness, and recommendations to do this or that, again based on their experience, which we always greatly appreciated. For example, we sent a link to a blue bathroom vanity to Andy for his thoughts and he said this was very trendy and popular right now. You can't really put a price on a remodeling company who has their finger on the pulse of the area and what is trending or not, you know? We are so pleased with Design Pro, that we have already handed out Design Pro cards to several neighbors and friends. And we have already requested an estimate to remodel our 3 bathrooms upstairs. So, we will be hiring Design Pro again in the future, no question. Thank you to Andy, to Andrew, and to the entire Design Pro team. Northern Virginia is better off by having Design Pro here to remodel our homes. read more

See all

Stay away from Design Pro. First, they did not fulfill their contract with us to paint and do dry wall/trim repairs at our house. They lied, cheated, and now they are threatening to put a lein on our property! Extremely unethical, unprofessional, and unknowledgeable in paint. Secondly, we have since had a professional painter come in, test and verify that Design Pro painted water based latex paint over our existing oil based paint without doing the proper prep work, and now ALL of our trim is peeling and needs to be stripped and repainted. This is a MAJOR screw up on their part and will cost us many thousands of dollars to fix. Any professional, legit painter should know better. If I rub my finger down the trim, the paint just peels right off! These guys don't know what they are doing. I am an interior designer by trade, and my dad is a retired GC. My grandfather had a drywall business. My cousin has a painting business (all out of town) so I am highly experienced in home renovations. Aside from the massive screw up with our trim paint, our contract with Design Pro remodeling explicated stated they would repair ceiling dry wall seams with new tape/spackle, repair dry wall seams on walls (and nail pops), sand all trim completely, along w/ filling in dings and dents in the wood trim prior to painting. Look at the photos, they speak for themselves. The photos are of the finished product we got from them, after they told us they were done, unless we wanted to pay more out of pocket, beyond the agreed upon contract price. They didn't complete the work in the contract, were really sloppy, did not supervise their painters who left early, slacked off, and then refused to finish the work without us paying more. Some GC's do this, and try to shake you down for more money at the end. MD, the project manager, lied to me repeatedly. Texted me repeatedly stating he would fix everything and do the repairs and fulfill the agreed upon contract (maybe I'll upload screenshots of theses conversations as proof they lied). Then the next day they basically walked out when they couldn't shake us down for more money. Javier who is their subcontracted painter, was supposed to be at the house supervising his crew. He was not here. I only met him finally at the end, when he fed me every excuse in the book as to why the paint job looked sloppy. I felt like because I am a woman I was being lied to. My husband is the one who contracted Design Pro, but I got involved when he was not here as I saw the work not getting done right. My father is a retired GC, has done residential and commercial work, built many of the skyscrapers in Philadelphia. He is the real deal. I would call him and tell him what the painters and project manager were telling me, and he told me they are straight up lying to me. If you end up hiring Design Pro, do not let them bring Javier into your home for painting. His crew is awful, lied to me and told me they put five coats of paint on my trim which you will see in photos is false. Said they painted two coats on dry wall, when they only painted one. Javier would tell me things like he couldn't sand out and fix paint drips caused by his crew because the paint was peeling too much. Well, the paint was peeling because he painted latex over oil paint without proper bonding primer! I was even lied to and told they painted 5 coats on the living room mantle, but in the photos you can visably see missing paint. Even Design Pro's project manager said to me one day, "Are they blind" referring to how bad the paint job was. Paint drips everywhere, bubbles in the paint, dust in the painted trim from a dirty brush, and they even put scratches in my brand new hardwood floors that had just been completed 1.5 weeks prior. They were supposed to pull the dry wall tape off the ceiling, put new tape, spackle, etc. to hide the seams and they didn't do that. I could go on and on about all the things they didn't do that were in the agreed upon contract. But the biggest screw up is that they painted the latex over oil based paint without doing the correct prep work and now it is peeling. A professional painter told us all this trim painted by Design Pro now needs to be stripped. Who is going to pay for that huge costly mistake? Design Pro really messed up and they have some nerve threatening us now. I will update this review of Design Pro as this issue continues to unfold, and I will continue to spread the word about this business so that other homeowners don't go through what we are currently going through and then get threatened with leins on their homes. Really disappointing. UPDATE.... It has been several weeks now and we are STILL trying to repair the damaged caused by Design Pro. Weeks and weeks of stripping paint after Design Pro painted latex over existing oil paint without doing the proper prep work first. Still have not heard back about what they are planning to do to make this right. read more

See all

Great experience with Design Pro Remodeling. Jaros is very responsive and helpful. I am really happy with the finished product (a new powder room sink). read more

We hired Design Pro to remodel a small master bath. They helped with the design and gave us a complete schedule of what would be done each day. Even with small bumps in the road they stayed on time and in budget. Our bath looks perfect and the crew was great. On time each day, cleaned up each day, and great communication. Would use them again in a heartbeat. Highly recommended. read more

Design Pro Remodeling - Top: new bath. Bottom: old - General Contractors Near Me - Fairfax, Virginia

We got a lot of renovation done throughout our house with Design Pro. Our project manager was Pauqar. I highly recommend them! I got a lot of personal references before I started using them and was happy to say that I was not disappointed. The best thing about design Pro is that they genuinely want to make sure the customer is happy. Renovation can be extremely stressful and they did as much as they could to make it manageable. The team is very calming and willing to listen and work with you to get to a good solution. They are all very open to feedback which I loved. They completed a lot of work on my house within a really good timeframe and they did not cause any delays. They also were great with doing all the permitting and building everything to code. I've worked with a lot of contractors and some of them caused me a lot of stress because they caused delays or made mistakes and then became defensive about them, but Design Pro was not one of them! read more

Design Pro does awesome work because they care about what they do -- from the receptionist to the team lead, right on down to each individual worker. They take a lot of pride in what they do, which is a credit to their craftsmanship. I had a major water leak from the upstairs bath that cracked my ceiling and was dripping. Following the contracted plumbing work, DesignPro came in and opened my ceiling, checked for mold, and remediated, patched and painted in record time. Communications with Pooyan, the team lead, were professional and comprehensive. Months later, I called them back to help me with yet another ceiling with a crack (old house!), and they did their magic. I would look no further. Design Pro has my highest recommendation. read more

We just completed a complete remodel of our kitchen. I was stunned to discover the job to be completed on time with an impeccable level of skill, creativity, and hard work. German and his team did a superb job throughout, and even added improvements to the design. Their tile work was truly masterful. I saved over 10 thousand dollars by using Design Pro instead of a more conventional high-end remodeler, and have no reason to believe I would have gotten better quality work or materials. I can't say enough good things about this company. read more

See all

Extremely disappointed by the work done on the front window of our home. They lowball the quote, but then cut corners to save money. Instead of replacing wood trim "as required" per contact, they filled holes with spackle and left us with a hole in the front of our house. "Offered" to take off $300 for the shoddy workmanship. read more

Hire them! When a slow leak destroyed our kitchen, we brought in five local companies to give us estimates. DesignPro won our business due to rave reviews from friends, their competitive pricing, experience with with home owner's insurance, and the way they went above and beyond in customer service from the start. And boy did they deliver! Our project manager, MD, kept work rolling along with no delays, and his teams beat their timeline by a week. It was easy to communicate with him, and he guaranteed complete customer satisfaction, which he delivered. If you can request one of their teams, ask for Javier's - their workmanship was absolutely incredible. We also can't say enough about Meyer's hardwood flooring team. They integrated new hardwood into old flooring seamlessly, making it appear as original flooring. Finally, Tiger's cabinet crew made our kitchen complete with gorgeous new cabinets and even resurfaced our island to make it just the right shade of green. DesignPro flipped our homeowner's nightmare into a dream come true by taking an unexpected renovation and giving us the kitchen of our dreams. We highly recommend them! read more

See all

Design Pro has done a range of projects for us from repairing interior home damage from a fallen tree, floor refinishing, exterior door replacement to remodeling our family room. They have done excellent work each time, are highly responsive and always timely. We really appreciate the results they have created! read more

Design Pro built our amazing covered front porch. We loved it so much that we had them come back last year to remove an old deck & replace it with an equally amazing 3 season porch. They also built a huge patio & several retaining walls. Our constant drainage problems are now history. Design Pro does beautiful work. I felt that they delivered top quality for fair price. Everyone is nice, polite, hardworking, helpful. The team is very responsive to questions & concerns (of which I had few). They returned 6 months after completion to fix 2 very small concerns....and they came within a week of my email informing them of the issue. Great people to work with! I am now consulting with them to fix a drainage issue/patio at my daughter's house. read more

We had a great experience with DesignPro remodeling our townhouse bathroom, kitchen, paint and replacing carpet. I highly recommend them.

They were awesome Carlos did a fabulous job & Howard the owner is fair priced and a awesome guy

I had a very unsatisfactory experience with Design Pro. Our remodeling project was highly stressful and took much longer than needed, causing us to delay moving into our home. Communication from the company was poor and our project manager seemed to lack the experience and skills to get this done. I'm only giving them a second star because the project eventually got done. Don't believe the positive ratings here. I would NOT recommend Design Pro. read more

I've used DesignPro for years and have been pleased with their work, but in the past year, their workmanship has degraded severely. Our tile flooring was cracking throughout, so I asked them to 1) remove the tile, 2) place a subfloor to even out the floor, then 3) install new commercial grade vinyl planks. After a couple of missed appointments, they showed up unannounced, and removed the tile without a dust barrier, creating a dusty mess throughout the house. Then they told me that the vinyl plank that I wanted was on back order, so I had to go with a different color and style. They then neglected to install the subfloor and installed the vinyl planks on the uneven floor. The planks visibly bounce when you step on them. They tried to convince me that everything was fine, so I had to hire another contractor to take pictures and videos of the issues. I'm waiting for a resolution. I'll update my review if the problem gets fixed. I had similar issues with an electrical job that they did in the basement. read more

I love Design Pro, they are professional and very kind people starting with owner to employee. I had a wonderful experience with DPR. They were reliable, communicated well and showed up regularly to finish the work. They work hard and stay on track, I highly recommend this company. read more

We called Design Pro to give us a quote on our countertop and backsplash install. Once they scheduled someone to come out to take measurements, I had to follow up with them multiple times to get a time frame of when they would arrive. It has been 11 days and we have not heard back. I understand that our job may be too small for some companies but I had fully explained what we were looking for prior to them scheduling someone to come out. read more

I'm very happy with Design Pro! There are so many contractors out there. It's hard to figure out who to trust. You can trust Andrew and his team. They did a light flip on my personal home, renovating and remodeling all 3 levels. They were not the cheapest and they were not the most expensive. They were right in the middle, right where you want them to be. I asked them to do quite a bit in a short period of time. My main concern was wrangling all the contractors and subs that are involved. I wanted one point of contact. Andrew was the man! They do great work, are timely, and communicate very well. Definitely give DesignPro a shout if you're thinking about remodeling. read more

Design pro just replaced all the post support for our deck. Their price was fair. The project manager Jimmy did a great job making sure work was done well and kept us updated throughout the process. I recommend them if you need any work done around the house. read more

I have worked with Design Pro Remodeling several times for varying degrees of work, all of which they performed amazing work on time and at the quoted price. They did an entire remodel before a home sale, they did some small things in my new home and came out for some tile work. Most recently I called to have drywall repaired after a leak and Andrew was at my door 30 minutes later. read more

I cannot say enough positive things about Design Pro Remodeling. Their estimate was very competitively priced, they were flexible with changes, their work in our house was professional, orderly, fast and efficient. Their communication was clear, they were receptive to feedback and they finished exactly on time. The final work is incredible! read more

Design Pro helped to prepare my 30 year old townhouse for market with the following services: painting kitchen and bathroom cabinets, replacing kitchen countertops with marble, glazing bathroom sinks and shower, new flooring in kitchen and bathrooms, exterior pressure washing. They were very responsive and provided a detailed quote and provided very timely work execution with great quality and care. I highly recommend them if you are refreshing your property. read more

"Fixed" a broken water heater at my house by doing the bare minimum to get one tank of hot water to come out before not working again. Charged $500 for that. Would not recommend for any handyman jobs. Extremely disappointed. read more

Friendly, excellent professionals who went the extra mile to make sure everything was done correctly and well.

Wonderful team to work with. Made sure all inspections and requirements were met. Expertly finished our hard wood floors, painted interiors and installed egress window to create legal basement bedroom. Helped us get top dollar in our home sale. Highly recommend. read more

Design Pro made my bathroom renovation such a seamless process! I met with numerous contractors prior but hired Design Pro because of their great communication and honesty from the start. They weren't out to persuade me into adding more costs to my project; they simply wanted to support me to get my dream bathroom. During the actual renovation, Cameron did a great job at communicating with his crew and making sure everything I wanted was shared with them. The crew was friendly, trustworthy, respectful and super clean. Cameron was always available to chat as things came up throughout the project and offered good advice/solutions. My bathroom turned out better than I imagined, and I would hire Design Pro again and again. Thank you! read more

Design Pro Remodeling - Backsplash tile project - General Contractors Near Me - Fairfax, Virginia

See all

DISCLAIMER: I'M WRITING THIS ON MY WIFE'S ACCOUNT! We had Jeff and his crew recommended to us by a friend who had used him for some work they had done - after talking with a few different contractors we decided to go with Jeff & team for a relatively major renovation of our kitchen/dining room and master bath. Here is a quick run-down of the pros & cons of using Design Pro. Pros: 1. Price was fair and better than some of the other quotes we received - they stuck to the price throughout and didn't nickel & dime us on changes we wanted. 2. Jeff, Edgar (main foreman) and the rest of the Design Pro folks were generally very good about responding to communications quickly. 3. They went the extra mile to try to make us happy - we had a variety of small tweaks that we wanted throughout the process and they always took them on at no extra cost without pushing back. 4. They more of less stuck to the timeline (6 weeks) - things drug on a bit towards the end though (see #1 under cons). 5. While multiple companies/contractors were involved, we were able to deal with Jeff & Edgar which kept things simpler - definitely easier than juggling different companies. Cons: 1. Some of the crew was pretty sloppy when it came to quality of workmanship - this resulted in a number of fixes/remedies that took additional time, and at times the "fixes" made things worse resulting in even more rework - a little more attention to detail by the crew could have saved a lot of time & expense. 2. Detail/structure of communications & project management - while Jeff, Edgar, and the team responded quickly to communications, things sometimes got lost in the shuffle and the way they handled changes to the contract during the upfront part of the process made things confusing at times; additionally, when it came time to provide receipts at the end of the project they just sent tons of pictures of receipts with various items that made it hard to determine what was what - they could use some "project management 101" work. Overall, we were quite happy with the end product of the renovation and while there were a few small bumps along the way, Design Pro was always looking for ways to ensure we were satisfied customers. read more

I can't say enough good things about Brad. He has helped me with my houses in the DC area for years. since I'm in Texas it has been a huge trust on my part and he has never let me down. During emergencies he would get a team over to one of my houses immediately. his cost would be fair and reasonable . Brad gave me excellent design advice when I was putting houses on the market to sell. He knows the latest trends in marketing properties, but most of all he's a decent, honest man with a strong work ethic & a sense of justice. I wish I had him with me out in Texas to work on the houses I have here . I really miss having Brad to call upon . if anyone has any question about who to use, you will never go wrong with Brad! read more

It's been well over a year now since I had my carpet replaced with hardwood floors in my condo. However, I felt the need to review after being sent an email reminder recently. What I'd hoped to be a small, quick project turned out to be long and annoying. Most of the issues stemmed from lack of communication/coordination between Brad, the contractors and myself. Here's a rundown of what happened: - I wasn't told it was going to be a two day job until a few days before the installation date. Had to delay and reschedule. - Due to strict condo policies, reservation of the loading dock is required. I was told that for the actual installation that it wasn't needed by Brad, but that was incorrect. They needed to haul out the carpet. The contractor crew didn't reach out to me prior to arrival. Instead, they decided to talk to the management staff who turned them away.. With prior notice, I could've at least talked to management first and try coordinating use of the dock. Rescheduled.. - Eventually, we were able to get the work done. On the second day when it was completed, I wasn't given any heads up that it was done. I would've liked to check it out before them leaving, but maybe that wasn't possible since the floor needed to rest before use. - There was no followups from Brad regarding the work completion/satisfaction. I reached out to Brad because I noticed some minor issues with gaps between planks (end to end) and shoe molding to floor. He sent the contract foreman over to review. - On the day the foreman was scheduled to come, he didn't show up at all. I didn't hear anything in the morning and reached out in the afternoon. Apparently, he wasn't going to make it because he had to help out with another job. It would've been nice to know that instead of waiting the whole day for him... Rescheduled.. He was able to put some putty down to mask the visible gaps. It turns out I didn't give it a hard enough look because I did notice other gaps between the planks and molding. While the work itself was fine with some minor defects, the miscommunication led to frustration and delayed timeline. Some of those issues could have been easily avoided if I'd had direct contact with the foreman from the onset. read more

I had an absolutely amazing experience with Brad from DesignPro Remodeling! From the first time he stepped into the house, I could tell he knew exactly what he was doing - he foresaw all of the potential problems and offered solutions before we ever got the work started. Brad was professional and kind and cared so much about doing the best job! He was incredibly quick in his communication, and got the work done in record time, ahead of schedule. Even after the work was done, there were some minor fixes, and he didn't hesitate to rectify the issues when asked. I never had to worry about his team showing up - they were there from morning till afternoon till the job was done. I couldn't have asked for a better experience than I've had with Brad from DesignPro. I won't hesitate to enlist him and his services for my next project, and will highly recommend them if I'm ever asked for a contractor recommendation. Thank you so much! :) read more

See all