The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

I would not recommend this company…read more I chose them because the scope I discussed with the account manager included replacing my flooring and installing a new vanity I had already purchased. I verbally confirmed that scope with the account manager and paid an invoice that included a line item for that portion of the work. Despite that, the installer arrived without all of the necessary materials and informed me he was not comfortable installing the vanity. To be clear, I have no issue with the installer declining work he wasn't comfortable performing. What I do have an issue with is being told afterward that vanity installation was never included, despite it being discussed with the account manager and being a major reason I selected this company over other bids. The installer himself encouraged me to request a refund for that portion of the project, but the company only provided a partial refund ($180). As a result, I am left with an unfinished project, a sink currently being held up by a 2x4, and the need to hire a second contractor to complete the work. What should have been a straightforward bathroom update has turned into a major headache. By the time the project is finally finished, I will have spent significantly more than the original quote, despite choosing this company because I believed they would handle the full scope of work from start to finish.

Fast response. Provided a quote over the phone with photos and removed and installed carpet in one…read morebedroom in a matter of days. Very professional installation. They even came back to fix a minor issue the next day. Great service and vale for the price.

Excellent job. They came out right away to provide a quote and once contracted, came out on time…read moreand did the full installation. Pricing was competitive and I definitely will be using their services again in the future.

Steven did a fantastic job fixing my uneven/damaged subfloor & installing LVP (COREtec) in two…read morerooms, a hallway, and on the stairs! He also installed new MDF for the stair risers (not painted yet in photo since they don't handle painting). Floor has no creaks in the rooms/hallway and looks beautiful. Pricing was fair and the best I could find in the area, and they were good about removing the costs for anything I handled myself (I removed old carpet and LVP, etc.) even though there were a handful of staples I wasn't able to pull myself from the stair risers. Just one word of warning, make sure you measure your floor space yourself--their measurements for the work were off by about 50 square feet, which would have made a big difference in the number of boxes of material I had to purchase. I think this was probably accidental from them including the bathrooms but given that _every_ floorer I spoke to provided inaccurate estimates it's best to just do the measuring/math yourself.

I'm so glad to have found these guys! Their prices were reasonable, they communicated well, and…read morethey showed up when I needed them to so I could time their work with my kids spring break! The floors look spectacular! Thank you! Thank you!

As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

We recently updated a multilevel townhome, which included painting, new carpet, and minor repairs…read more After exploring options at big box stores, we discovered Simply Floors in Aurora. They offer a great selection of carpet without being overwhelming. The price of the carpet included both padding and installation, and they use their own installers instead of third-party contractors. The order came in earlier than expected, and it was finished within two weeks The two-man crew was efficient, clean, and very respectful. They did a beautiful job, and we were particularly impressed with the stairs; they look fantastic! I will definitely use Simply Floors again and highly recommend them to others.

Kim was a huge help. I am in the process of selling a property but do not live in the area. Kim…read moregave me honest assessments on what would look most attractive to a buyer while also balancing my budget. Install was professional and quick. I'll be coming back next time I need carpet!

We were very pleased with the final results Custom Flooring Specialists provided after having them…read moreresurface our hardwood floors. Efrain was very courteous and thoughtful and did really great work. There were a few communication issues in understanding timeframes and access with the main office, but everyone remained professional and positive and I sincerely appreciate that. The price point they offer and the craftsmanship they deliver make them an easy recommendation from me if you're considering their services.

Living room floors were old oak, deep scratches everywhere and just looked worn down. They sanded…read moreit all back to bare wood, put down a matte finish, and didn't leave the place buried in dust like I was expecting. Pricing was upfront the whole time.

I'm an old construction dude; I have done EVERYTHING...!!! But, I can work anymore. I needed a new…read morefloor. You don't want to work for me, I am a pain in the BUTT...!!! Floor by Tomorrow, I wish I knew them when I was working. GO TO THEM AND GET AN INCREDIBLE EXPERIENCE +++++...!!! I S#@T YOU NOT...!!! Doug

For more than a year, we've wanted to replace the flooring on our first floor. We had dark hardwood…read morefloors and then carpet in the the living room area (that was destroyed by a foster puppy). Our vision was for a more open feel with consistent flooring throughout the entire floor (and lighter colored floors). Floors by Tomorrow to the rescue!! Initially, I used Yelp to start a new project, which is a great feature because you can just write up your project once and then send it to multiple contractors/businesses to get quotes. Of course in this case, they still need to come measure the space before they can provide a quote, but it's a convenient way to get things going! This whole process took half a year though... because, life. But we got a quote from one contractor via Yelp and then one through Lowe's. There were pros and cons to both (cost, amount of time/days it would take to finish, who would pick up the materials, etc.). I thought to revisit the Yelp contractors and reached back out to Floors by Tomorrow to get a quote. Right away, Dan got in touch with me and scheduled the initial consult to provide a quote. When he came, he was willing to work with our budget (and the two other quotes we had received). But what made him the best was that he literally scheduled for the project to complete the next day -- "Floors by Tomorrow" is right! We actually needed to schedule two days out because we needed a day to move all the furniture into the garage. Staff came right on time in the morning and finished by 6pm in the evening. They took off our baseboards and put them back on at the end, installed transitions, and even added plywood panels to the previously carpeted area (in order to keep the floor even). There was quite a bit of dust afterward (since they were cutting inside the house) but overall we could see they did their best to sweep and leave things as clean as they could. It really has transformed our house! And we will definitely reach back out when we are ready to replace the carpets on our second floor!

We contacted Mr. Santos and TA Floors through Thumbtack, to replace our upstairs carpet with luxury…read morevinyl planking. They were knowledgeable and professional , and did an incredible job! They were fantastic, and we will definitely have them back whenever the need arises. Santos, thank you so very much!

I hired TA to resurface hardwood floors that had significant damage and to install LVP in another…read moreroom. The resurface turned out great, better than expected. The installation of LVP also looked great. The work was completed on time and rapidly too.