Warning: I spent over $6K for dental work and now I cannot use my teeth. This has been an absolute nightmare of an experience that no one deserves to go through. I went in for a treatment (3 fillings, 3 crowns). I was sent home with 3 teeth that were twice their normal size and jagged. He drilled and filled my cavities, but "forgot" to shave/shape them. Pieces of filling were falling off in chunks in my mouth for the next 2 weeks. The office was not concerned unless it was my temp crowns that were falling apart. When I went back to have my permanent crowns put on (and his unfinished work completed), it was so painful removing the temporary crowns, he had to numb me. He never took any x-rays or looked any further into why I was in so much pain. He just shot me up with novocaine and cemented the permanent crowns on. I was told I could eat whatever I wanted, but my first meal came with excruciating pain. The crown was not placed correctly. It was much too long. I called the office, and they had me come back for a bite adjustment. I was told to give it two weeks, the pain won't go away immediately because I probably bruised the nerve. Three weeks later I called the office again, as the pain was no better. I was referred straight to an oral surgeon for a root canal without any further evaluation (after being told I did not need a root canal). There was zero compassion for the pain I was experiencing, or the malpractice that occurred in their office. I politely asked for a refund on the one tooth in the amount of $1,666 (since he refused to look at his work that was causing my pain). They refused to refund my money unless I came back in for an evaluation after they refused to evaluate the issue. I could eat anything I wanted to before I let this man touch my teeth, and now I cannot eat anything but soft foods. They let me suffer through the holidays like this. That's how much these people "care" about their patients. I have contacted my attorney, and we are pursuing legal action as a result of these personal injuries. Save yourself the hassle, and choose a different dentist. Please don't end up like me! My teeth are bigger on the right side than they are on the left now. I will be looking into veneers to cover up this embarrassing new look he gave me once I get my crown fixed. I had pretty teeth before I came here, so this is quite stressful and depressing. This guy will straight up BOTCH YOUR TEETH! read more

This office deserves more than just 5 stars. If you are in need of any dental work, this is the office and staff you want to come to. I hadn't been to a dentist for at least 30 years due to fear and anxiety. From the moment you walk into the lobby you are greeted with friendly faces. Dr Loveland is patient and responsive to your personal needs. My family and I have needed a dentist that we can trust and we found that here! Thanks to Dr Loveland and his staff I can smile again! read more

Desert Mountain Dental - Reminding myself it's okay to smile big because of Dr Loveland. - General Dentistry Near Me - Tucson, Arizona

This is a very well built dental office. They send reminders for appointments, answer all my questions, and most importantly listen to my concerns. I'm terrified of dentists because genetically I was not dealt a great hand. Dr. Loveland and his team are there not only to help me with my teeth but also make me feel very comfortable. Overall it's a great team to work with. Thanks Desert Mountain Dental! read more

Dr. Loveland and staff are very professional and kind, Gave me numerous options for some broken teeth. Handled everything to above exceptional. Very Clean office, I will definitely be going back to such a wonderful location and staff. read more

Absolutely 110% the best dentist I have ever been to. I have SEVERE anxiety when it comes to dental work and they were nonstop making sure I was okay and checking in on me throughout my entire appointment. Truly amazing. read more

I've had good experiences in the past but my issue is with the front desk and respectful communication. My wife has made an appointment 2 separate times and they've been insurance issues. The front desk stating her insurance would cover the visit. On Thursday we were called and left a voicemail stating dental visit was not going be covered by insurance . We understood and my wife left a voicemail to cancel on a Friday because they were not open. She called the following Monday to confirm the cancellation. The front desk lady said we got it and hung up on my wife. I called the office following Tuesday and said I didn't like the way my wife was treated in this interaction and hung up on. The woman proceeded and asked if she had any more questions. I said just about insurance and some of the confusion with the appointments we have made. I canceled my appointment as well. The woman never apologized or tried to make it right. I don't see myself going back to this company. There are a lot of businesses that could handle this situation better. read more

Dr. Loveland is a caring, gentle & knowledgable dentist. His dental assistant, Alexis is great. She is confident, has a great chair side manner & is very comforting. His dental hygienist Keri is awesome too & cares about each person's well being. Love this place (if you have to love a dental office lol) try them out. read more

This is a fabulous dental office! I recommend to all my family and friends. Professional and caring. Thank you Dr. Loveland and staff!

I started with Desert Mountain Dental as a recommendation to a local neighborhood Dentist over two decades ago. Dr. Loveland, Susan my dental Hygienist and Charlene at the front desk run a tight and friendly full-service dental practice. This is the dental office where professionals go. Show your smile, keep it local. read more

Just had my first appointment with Dr. Loveland and I'm so happy I chose his office! From the moment I called, to the moment I walked out the door, it was the best experience I've had at any dental practice in Arizona! Charlene at the front desk, the dental hygienists and Dr. Loveland himself go above and beyond in their service! Friendly, helpful and super informative. Everything was explained to me and I felt confident in knowing I was in the best of hands. Easily the #1 dental team you will find in Tucson. Kudos to everyone at Desert Mountain Dental! read more

My experience with Dr. Juan Valencia as well as the front end staff and the cleaning technician have been excellent. He replaced some very old fillings that were beginning to show some decay at a very reasonable price. His staff never tried to push for additional services as some large corporate places like Oracle Modern Dentistry does. I was also very happy with the cleaning technician and the financial person who immediately understood my insurance and explained all costs in advance. After putting up with rip-off dentists around town, I am happy 5hat I found this place. read more

Desert Mountain Dental is the best dentist I've ever had, and I'm so glad to be their patient. The staff is kind and professional. Their dental hygienist is always gentle and thorough. Dr. Loveland is great as well. On the rare occasion that I need to be seen for something other than a routine cleaning, they have always scheduled me quickly. Would highly recommend. read more

With my 50+ yr old teeth, I tried Dr Jared Loveland at this office and found him & all of his office staff top notch. I went in for new patient visit & was impressed with their thorough exam. They found a few minor items,but suggested no action unless I was being bothered by them. They did find one small cavity, which I confirmed later myself and got an app't the VERY next day. It took only abt 30 minutes and they billed me exactly what they said it would cost upfront. I've only had 3 other dentists in 50+ years. Loveland & entire staff were fabulous and friendly. read more

If I could give them a half star, that would be a reach. Having been a long time client of Dr. Crawford, the founder of Desert Mountian Dental, I was hopeful when he sold the business. The new Dr. I saw, is no Dr. Crawford! A simple crown has been the sourse of nothing but frustration. First, it has taken months for the bite feeling to normalize. I could literally not eat food on one side of my mouth for almost a year, and even today, I chew very delicately. The fit is so poor, that I always have to use a water pick, after every meal, just to get the food from between my teeth. Sometimes it takes days to remove trapped food. Horrible would be an understatement! The billing office is unfortunately no better then the dental work. They completely messed up my insurance claims, leaving me to deal with the insurance company. It was so messed up, it ultimately cost me over $750, which should have been covered. Bottom line, avoid this inexperience group, no one needs amateur dentistry in this day and age! read more

I have called the emergency line 5 times now and not received a response. A procedure was done yesterday by Juan Valencia without my permission. I went in to have a small amount of pitting (from wear and bruxism) filled- an optional procedure as I didn't have cavities- and left with a mouth full of composite and now can't bite down normally. This is my first holiday with my son, which will now be completely ruined due to the dental treatment THAT I DID NOT GIVE PERMISSION TO HAVE DONE. It was mentioned to me after the fact when I was unable to speak due to anaesthesia. When my spouse called after the procedure to inquire why my teeth no longer met at all to bite down normally, she was told that the dentist had "opened my bite". WITHOUT MY PERMISSION, WITH NO DISCUSSION WHATSOEVER. I still could not talk, but Valencia said he was on call the next day and to call him, if needed. No wonder he told my spouse "she will hate me for about a week". Yes, that is definitely the case. At this point, I have called five times with no response. My holiday is ruined, I can't eat normal food, and will clearly need to have more dental work completed to fix this incompetent, illegal treatment. As there as no response and nobody apparently on call, I plan to contact the AZ State Board of Dental Examiners and my attorney. This is grossly incompetent and negligent care that was completed without any agreement from me. I went in for a small procedure and left hours later having had an incompetent, completely different treatment done- and no response or recourse for aftercare. Other signs of complete incompetence: (1) The dental technician only numbed 3 of the 4 areas to be worked on- and, when I told her I was having small fillings in four areas, she told me that I wasn't- just in three. Of course, halfway through the procedure, when my jaw was propped open because I could not hold it open any longer on my own due to fatigue (which the dentist would have known would be the case if he'd ever taken a dental history from me or, in fact, had any discussion at all).... the dentist realized that there was to be a filling in the lower right molar and had to stop halfway through to go through another round of injections. (2) I had to have 5 rounds of multiple injections in all 4 areas (upper and lower back molars and TMJ area) throughout the procedure because the dentist could not, apparently, manage to numb the area. Instead of reconsidering whether things were going well and to continue or not, he plowed ahead and I was unable to speak to have any discussion by then. (3) I have been a patient of Dr. Crawford for years. I met Juan Valencia once, briefly, after a teeth cleaning when he explained that the small pits should be filled- a procedure the office said would take about an hour. In reality, he added composite to 8 molars and, with no discussion, decided to "open my bite". Is he even an orthodontist? I simply had a teeth cleaning and agreed to have 4 small pits filled, not an unauthorized orthodontic procedure from a dentist I'd met once for less than 5 minutes. (4) He took NO dental history, did not even speak to me before beginning the procedure by which time I was already numb and having difficulty speaking, anyway. He did not mention any intention to do work beyond what was agreed upon. What he might have found out was that I have had consultations with highly respected orthodontists and oral surgeons in the past regarding TMJ condition and, thus, I would have NOT needed any such consultation or treatment from Juan Valencia whom I'd met once for 5 minutes and knew NOTHING about my dental or health history. (5) He did not even speak to me after the procedure, but rushed out to the next procedure. He was probably behind because he was doing way more than I agreed to AND had to stop halfway through to do more numbing since they hadn't done it from the start, despite me telling the dental technician that I was to have 4, not 3 fillings. So, to recap, they did not know where they putting the fillings, then proceeded to give me an undiscussed and completely unauthorized orthodontic treatment that has left me (1) unable to eat normally (2) unable to bite down and have any but 2 of my molars meet (3) ruined my first holiday with my baby (medically fragile) son and (4) unknowable repercussions to my jaw/TMJ/bite and (5) completely unresponsive on the "emergency" line, despite yesterday assuring me that he would be available once I was able to speak. I was a patient of Dr. Crawford specifically because he was conservative and did not push unnecessary treatments onto his patients. For me, this is truly a complete nightmare and the health consequences are likely to be significant. This was incompetent, negligent- and possibly illegal- care as he did a completely different procedure from the one I agreed to without any medical emergency to dictate doing so. read more

I have been a patience here for many years, and I just love it! The staff is awesome and very personable. I get my teeth cleaned 3x's a year , and just had a cap done this week and fits wonderful. I am a big baby to pain, and didn't have a problem at all. Thank you so much! read more