Best dentist experience I've had in Tucson so far, and I've tried a few! Dr. Purdy and the staff do…read moreexcellent quality work, good prices, and fast service. My new family dentist and my teeth haven't been this good in a long time.

Horrible. Their overly aggressive cleaning has left me with gaps in my teeth. I am now worse off…read morethan when I started with them a couple years ago. Telling a customer that you hope they "enjoy your teeth falling out of your head" from the office manager when I just had questions about the surprise billing that kept happening is flabbergasting. Must be fake reviews because this is the worst dentist I have ever been to. Considering a lawsuit.

Had an appointment at 0900. Waited over an hour before I was seen by the dentist. Nobody checked on…read moreme the whole time, I felt like I was forgotten about. I don't know if they overbook on purpose but that kind of wait is unacceptable. I will be finding a new dentist.

9 months later from my last appt, they have cancelled my appt yet again and they're accusing me of…read morecancelling it after I've confirmed it. I'd give them 0 stars if I could, I would not recommend this location to anyone EVER.

If you are looking for an all around great dental office for you or your kids this is the place. We…read morelove Dr. Flake and all of the staff. They are friendly and gentle. I had struggled with some old dental work and gingivitis issues and after coming here to have the work redone and some deep cleaning all of my issues have resolved. My kids and husband have all come as well and have had great experiences! They were even able to get my very shy 2 year old to have his teeth cleaned. I highly recommend this office!

I went to this dentist because a filling had come out. I was traveling through town. I DID not need…read morea full set of X-rays, but this dentist insisted (he wanted the insurance money) I explained multiple times that I have extreme anxiety and to do this I would have to take extra time off work. They still insisted all X-rays. For one tooth. I made sure they were covered by insurance and explained several times I could not afford. They called my insurance and said everything was completely covered. I went through the excruciating process (they have old equipment) only to be told the tooth I wanted the filling replaced was not as important as other work and they refused to do it. So, I left with a hole in my tooth. 7 months later I received a bill for $248. I called. Thy said insurance wouldn't pay. I explained they told me it was covered 7 months ago and what they put me through forcing me to get all the X-rays that I didn't even need. I was told they would take care of it. Forward another month and I received yet another bill. Again, for initial X-rays that were not needed, but covered by insurance. Now I'm being told insurance won't pay because I maxed my benefits elsewhere. I didn't use the benefits until several months later when I had an emergency. So, this dentists negligence on timely billing, on top of everything else, is being placed on me. I'm discussing it on a Facebook forum and have heard some things about this office. If you've been wronged by this dentist join us on facebook. Currently I am filing with BBB and consumer protection. Based on the dates, there is no excuse. I should have never been billed, especially having services forced upon me and not even fixing my tooth. Wasting my time and time off work. I have more to say, will return to edit. Thank you for reading

I have been using this dental office for years and have always felt valued. The staff are polite,…read morethe hygienists well trained, and the doctor herself extremely competent. Very up to date equipment.

If you're looking for an outstanding group of dental professionals, Dr. Alexa and her amazing team…read moreare exactly who you want. I've struggled with dental anxiety my entire life, and because of that I let my teeth get into pretty bad shape. From the moment I came here, the comfort and level of care immediately put my mind at ease. Every employee is caring, thoughtful, and truly understanding, which makes a huge difference when you're anxious about dental work. I've been a patient for over ten years now, and I can confidently say I would recommend this office to anyone. Great prices, fast service, and genuinely painless procedures--an all-around excellent experience.

I would give zero stars of if I could. Prior to his practice shutting down or moved (pretty sure it…read moreclosed around Covid for a time), his receptionist called to let me know my crown was in and they could fit me in that day. I told her I could come another day if he was in a rush. She said d he had time. He gave me the option of numbing (never happened in my life). He referenced the time it would take to work (that's should've have been my second red flag. He put the crown on with no numbing ( I agreed cause I felt rushed and surely he would hurt me on purpose, right?!?). WRONG! It was some of the worse pain I've experienced in my life!! And he was frustrated and impatient when I clenched my teeth in pain and he couldn't continue his word speedily.

Dr Gerken is a very ethical dentist. He does not up sell but is very honest and concerned about…read moreyour personal self and overall health. He is a very talented and skilled dentist, he is a perfectionist. He takes a wide variety of dental insurance and his staff is so friendly; they remember your name! If you want a skilled dentist who is up on latest technology that won't overcharge you, book that appointment now. We've been going to him for 4 years now and have recommended all our friends to him. They love him too.

I am very pleased with the outcome of today's visit, I scheduled an emergency dental appointment…read morefor a really bad cavity yesterday. I was greeted at the desk, brief wait in the lobby, the Hygienist Yolanda was Awesome she made sure my questions were answered and put me at ease immediately. Thanks Yolanda! Dr. Stratman was Amazing, gentle but thorough exam, no judgement, just encouragement to come back to complete the dental care required to keep the rest of my teeth. When it came time for the extraction it was painless and I didn't hear the dreaded "noise" because he was so fast!! I can't Thank you enough the pain is finally gone, you'll be seeing me again for sure.

Soooo I had not been to the dentist in a long time I…read moredecided to adult and I asked friends for recommendations. This place was highly recommended so I called hoping to book an appointment sometime soon. They were super friendly and able to fit me in within the week. I'm no expert on dental pricing but I felt it was fair. I went in and they let me know that I needed a wisdom tooth extracted. I initially started on the east side office where I met doctor Levy. She was only there for the day and I decided to drive all the way to the other location just so I could have her as my doctor. I LOVE YOU DOCTOR LEVY YOU PRECIOUS SWEET ANGEL They let me keep my tooth and put it in a cute little tooth fairy box for me. Here's my gross tooth!

Stop Searching. Call Advanced Family Dentistry Today…read more If you have been searching for a dentist, stop. Make an appointment with Advanced Family Dentistry (AFD). A dental appointment should feel like visiting trusted friends after a long week--not something you dread. That has been my experience at AFD. A dentist is one of the most important professionals you will ever have. If you cannot honestly say, "I love my dentist," schedule an initial appointment at AFD and compare the experience for yourself. In my opinion, the culture of any practice starts at the top. If the owner is not a licensed, practicing dentist, or if your dentist does not inspire confidence and put you at ease, keep looking. Payam K. Asadi, DMD creates a calm, relaxed atmosphere while maintaining exceptionally high professional standards. He appears to hire highly qualified employees, genuinely listens to their input, and has built a practice where the staff consistently appear happy, engaged, and proud of where they work. It is an office where patients are treated with warmth and respect. On my first visit, another patient noticed I was new and said, "You'll like it here. Never stop coming, even if you think there's a better dentist. There isn't." It was unsolicited advice from someone with nothing to gain, and after becoming a patient, I understand exactly what he meant. I had a complicated upper front tooth problem that multiple dentists either declined to treat or could not confidently address. Within minutes, Dr. Asadi presented two well-reasoned treatment options. Rather than automatically recommending implants, he explained why implants adjacent to compromised teeth might not be the wisest long-term investment given my age and my goal of maximizing the usefulness of my dental care over the next 35 years. I appreciated that he focused on what was best for me rather than the most expensive procedure. Dental assistant Vicente deserves special recognition. He is the first male dental assistant I have worked with, and I found the experience refreshingly comfortable. The conversation felt natural, professional, and relaxed, making the appointment noticeably less stressful. I appreciate seeing greater diversity within the dental profession and believe patients benefit from having talented professionals of every background. Another aspect I value is that AFD treats patients like responsible adults. The office has always been respectful and professional in its interactions, creating an atmosphere built on mutual trust rather than rigid bureaucracy. If you are looking for a dental practice where you will actually look forward to your appointments, where professionalism is combined with genuine kindness, and where you feel confident your care is the priority, I recommend calling Advanced Family Dentistry at (520) 293-9277. They look forward to welcoming new patients. (28 July 2028).

The one-star rating does not reflect my experience with the staff. I was very happy with the front…read moredesk and appreciated their patience with me regarding my new-patient documentation. Natalie, the dental hygienist, also did an excellent job with my cleaning. My concern is with the treatment recommendations I received during my August appointment. During my first examination, some of the dentist's findings were identified to me as cavities, and fillings were recommended. I was also advised that I needed two crowns on my front teeth. Something about the amount of recommended treatment did not feel right to me, so before proceeding, I decided to seek an independent professional second opinion from another dentist in Tucson. I am 73 years old and wear both upper and lower partial dentures. During my first visit, the recommendation for two crowns was discussed with me several times. However, at no point during those discussions do I recall the dentist mentioning that the crowns could potentially create fitting issues with my existing partials. During my second opinion, the dentist explained to me that the proposed crowns could interfere with the available space for my lower partial and potentially affect the fit of my partials. Another issue particularly concerned me after receiving the second opinion. An area that may have appeared to be a cavity was specifically pointed out by the second dentist as worn enamel associated with the clasp of my partial. During my first examination, I do not recall the term "worn enamel" being mentioned or any discussion about wear caused by the partial clasp. I only learned about the worn enamel and its apparent cause when the second dentist examined the area and explained it to me. I was also concerned by how quickly the financial side of the proposed treatment moved. Before I left the first office, a treatment estimate had already been prepared for me without my asking for one, and I declined to sign it. Based on what was explained to me at the time, I understood that my responsibility could have been approximately $1,100 to $2,000, depending upon how much of the proposed crowns and other treatment my insurance would cover. As a new patient, the process felt very fast to me. It had only been approximately six months since my previous dental visit, which was another reason I decided it would be wise to have the recommendations independently evaluated before agreeing to significant dental work. I am very glad I did. According to the second dentist's evaluation, the two crowns were not necessary, and I was advised that some of the proposed fillings were not needed. The treatment I am actually receiving has an overall cost of $586, including the amount covered by insurance. For me, the difference was significant--not only financially, but because the second evaluation also addressed the potential fitting issues involving my existing partials. What continues to concern me is the difference between the two evaluations. The two crowns had been discussed with me several times during my first visit, yet I do not recall any discussion about their potential effect on my partials. Likewise, I do not recall worn enamel or wear associated with the partial clasp being discussed with me. Both of those issues were brought to my attention during the second opinion. For most of my life, I tended to accept a dentist's recommendations without questioning them. This experience changed that for me. My recommendation to others is simple: when significant or expensive dental work is proposed--particularly crowns, extensive fillings, or treatment that could affect existing dental appliances--consider obtaining an independent second opinion before proceeding. As much as I liked and appreciated the staff, because of my overall experience and the concerns I was left with regarding the recommended treatment, I decided to leave this office and continue my dental care with another practice. After considering the amount of dental work originally proposed, how quickly the treatment estimate was presented to me, and what I subsequently learned from an independent second opinion, I was left feeling as though I was being upsold. That is my personal impression of the experience, and ultimately why I felt more comfortable continuing my dental care elsewhere.

I am sharing my extremely wonderful experience at Aspen Dental and look no further for proper…read moredental care. First of all I would like to express my gratitude to the staff who are Rock Stars. My first impression of Aspen Dental is that it is a great facility equipped with top of the line dental equipment. It is well kept up and the service is prompt. Before you know it, your name will be called up and you will be sitting in the dentist chair in no time. Now the staff: Heather in the reception desk is very friendly and helpful. She has a very sweet voice that makes you feel welcome. Then I got to meet DJ (dental assistant)- He took my x-rays and made it very easy. He explained to me step by step what he was doing. Keeping me informed at all times is a big +. Thanks DJ Second, I met Paola the other dental assistant who was also very sweet. And last, but definitely not least, I met Dr. Levy. She is professional, knowledgeable, attentive, fun, energetic, efficient, and just a great person that makes you smile, ha ha (no pun intended). With her, going to the dentist is a wonderful experience. I will make Aspen Dental on Oracle is the office for me!!! Thanks everybody.

EDIT Okay all the…read morecaring and promptness does not excuse that the dentist I saw sent me on a wild ride to get a root canal that I did NOT need. And I knew that I didn't need it cuz I had had a clean bill of healthy roots in the last 2 months. And when I went to my appointment 2 days later at the endodontist's and they took x-rays, I got to sit there for a few minutes looking at them on a monitor. Even I saw my own healthy roots and was like I hope this endodontist isn't going to do any work. When he finally walked me through the x-rays he said that I didn't need the root canal. But this dentist at Aspen was like "you're gonna need a root canal". Listen, in a pinch this place might be good for cleanings and fillings, I don't know. What could be improved? Language is everything. Dr. Martin, if you're not sure, don't say you know. Just recommend specialist evaluation and leave it at that. Very caring and prompt service from making my appointment over the weekend for a semi-emergency type of treatment to the in-office care. Saw Dr. Martin since my usual dentist was out of town. My only star deduction is that they do not have as state-of-the-art equipment as my usual dentist or the dentist before that. I had to put on the vest for x-rays. Not a total dealbreaker and better than witnessing the fact that Banner Hospital at the UofA has dot matrix printers printing your information out. Other than that, my visit was pleasant. Staff was very helpful and kind.

My dentist of many years retired last year. I decided to try one of those national dental chains…read more It didn't take long for me to realize that they were only interested in making money and not at all interested in me as their patient. Dr. Lister's office is near my home. I decided to stop by her office and conduct a sort of "interview" to determine whether or not I would want to schedule to become a patient. Upon entering the office, I was kindly greeted by the receptionist. Her customer service skills were exemplary and she answered all of my questions. Within moments, Dr. Lister came out from the exam area and introduced herself to me. I was so comfortable and felt so welcomed that I made an appointment for an exam and cleaning. I have now had over 4 visits with Dr. Lister and I could not be happier. She has been honest about the dental work I need. I never once have felt that she was making unnecessary recommendations for treatment. I trust her implicitly. I am so grateful to have found a Dr. with the utmost integrity and skill. I highly and with the greatest confidence recommend Dr. Sharon Lister, DDS.

i was fired as a patient because i would not have some crowns done that were not really needed. i…read morewas told for the last five years from her that i needed them. my teeth are fine nothing has happened that says this is really needed. it would have cost me over two thousand dollars for the 4 crowns after insurance. i dont have that kind of money. she parks her fancy mercedes by the front door. guess she needs a bigger one

I called to make an appointment and the receptionist was not helpful. I asked for an explanation…read moreabout my insurance but she did not explain. It was a frustrating experience.

The anesthesiologist gave my 3 year old a shot and then left the room immediately, she proceeded to…read morestart bleeding heavily and I had to hold pressure on it bc she was also falling asleep so I didn't want to scare her! On top of that I was told she needed 4 replacements for cavities and she came out with 9!!!! I am considering sueing. DO NOT BRING UR KIDS HERE THEY PRAY ON PPL WITH AHCCCS