I have moved a lot as an adult. One of my least favorite activities after every move is finding a new dentist. I have had a lot of dental work done over the years (several cavities filled and an implant from a tooth I knocked out in my youth) and so I know how important it is to find a dentist that is not only likeable but competent. Dr. Hicks came highly recommended from everything I read on the internet. Luckily I was not in any hurry for a new patient appointment (just due for a cleaning and did not have any issues to report) because it took several months to get me in. If I had a more urgent issue they may have taken additional steps to get me in sooner--not sure, as that wasn't the case for me. My appointment started promptly. The hygienist assigned to me was kind and did a great job taking x-rays and cleaning my teeth. Dr. Hicks was friendly and professional. I have had some dentists that try to sell me nonsense cosmetic crap for my teeth, and was glad that Dr. Hicks and her team did no such thing. Everyone in the office was upbeat and friendly: you can tell the staff is treated well, because the morale is high. I would recommend Dr. Hicks to anyone looking for a new dentist. read more

I called and never received a response. Note that this chick required a 48 hr cancellation. That's very arrogant read more

Bait and switch on dental procedure. Make sure you get in writing what their estimate is. read more

I have had many dentists throughout my life. Katie and her entire team are head and shoulders above them all! During the first week of the Covid lockdown, I split my tooth in two, it was something that I could not wait on and Katie met me at her office, opened it up and didn't examination. Determined that I needed to go to an oral surgeon to have it removed, and then fitted me with a bridge to get me through until I could get my implant. The minute you walk in the door, you are warmly greeted by everyone in the front office and if anyone wants to say that going to the dentist is a pleasure I will say it is a pleasure to go to that office. I highly recommend Katie Hicks DDS. read more

New to Tucson and was looking for quality service with a conservative approach. I tried 3 different dentists till I found this dentistry. They met all my requirements upon my first visit. The staff was great from the minute you walk in. Very professional and friendly. They focus on what is needed without adding unnecessary costly work. I highly recommend them. read more

I really appreciate how safe and calm this office is! I really love the fact that this is my first Woman dentist and I will never leave!! The front office staff down to the waiting room everything is perfectly thought out! The dental hygienists are kind and so patient with me! Thank you Dr.Hicks and staff! read more

I can only comment on the friendliness and professionalism of the front desk staff. Unfortunately this provider did not accept my insurance, so I chose not to schedule an appointment. I will say the front desk staff were quick at returning my voicemail, and very friendly and professional. read more

We were recommended to Dr Hicks from our dentist in Oregon - they went to dental school together. We are so glad we found her, she makes going to the dentist fun! She is always on time, extra gentle and conservative in her treatments. We also can't forget her team! Being greeted by Larissa puts a smile on your face when you walk in, Jessica her assistant is so sweet and friendly and Angelica the hygienist is just the best! Don't go anywhere else in Tucson! read more

This is by far the best dental office in Tucson. The staff is exceptionally helpful, the hygenist is kind, friendly, and very efficient, thorough, and knowledgable. The office staff were incredibly accommodating with scheduling as well. Many times going to any dentist can be an arduous experience especially if there are areas needing attention or that require assistance. Dr. Hicks and hygienist staff always handled areas needing advice or special care in a highly caring and considerate manner. Would recommend the practice to anyone in the Tucson area. read more

What an amazing group of ladies! I felt extremely welcome and safe in this office. Their precautions taken towards covid safety was impeccable. I went in with a sore jaw and they got me fixed up and squared away within an hour of being there. Super fast, fun, and fantastic! Normally I don't like the dentist.. but now I can't wait to go back! read more

I am beyond impressed with Dr. Hicks and her fantastic staff. I moved into town and had an accident leaving my front tooth chipped. I was starting my new job the next day and needed the chip fixed ASAP. I called about 30 dentist, but no one could see me on such short notice. Dr. Hicks stayed open late just for me and fixed my tooth. The Dr put me at ease right away. The filling was painless, and it looks beautiful! I was ready to go to my fiat day of work with a confident smile:-) The professionalism and kindness this office and their staff showed me, turned a horrible day into a happy memory:-) Needless to say, Dr. Hicks has a new patient for life and I am recommending her to all my friends!!! read more

My family and I LOVE this office! From the time I walked in to the time I rescheduled for my next appointment, I knew I had made the right choice. Dr. Hicks and her entire staff made me feel super comfortable and welcome, and her hygienist Angelica did an awesome job with my cleaning! read more

Dr. Hicks has such a fun, easy going personality that makes going to the dentist actually fun! Who can say that about going to the dentist!? I would recommend her to anyone looking for a caring, honest, great dentist in Tucson. I came from another dentist who had recommended extensive treatment and Dr Hicks has a more conservative approach, which I LOVE! She will tell you what you do need, but also will tell you what can wait. Her hygienist, Angelica is also amazing! She is very gentle and makes your cleanings a breeze! Go see Dr. Hicks for all of your dental needs! read more

I was really looking forward to my appointment at this office as there aren't many female Dentists available and had a good experience with my prior dentist who was a woman. Unfortunately I cannot recommend Mrs. Hicks at ALL. I had an early appointment, I believe I was the first patient of the day, and I had to wait awhile before they brought me in despite being on time. Then I was brought into the patient room and asked about my dental hygiene and the nurse began doing a hard sell on the electric tooth brush display they had set up right there. I explained to the nurse that I wasn't interested in their electric toothbrushes because I felt they were way too expensive and there are some controversial reviews on their efficacy. She continued to push the hard sell and had to tell her multiple times that I wasn't interested, not cool at all. Then I explained that I just wanted a cleaning that day and I did not want X-rays done. I explained that I worked nights and I had been working all night and came right to the office and did not want to be radiated with 10 X-rays to my head. As she was putting on the lead apron she tried to sell me on X-rays over and over saying they were less radiation than standing in the sun, so I asked why the lead apron then... I explained very calmly that I did not want to have Xrays done, and she said well then I'm not sure if we're going to be able to clean your teeth, and I asked Why Not? She did ot give me a straight answer but said that she would have to ask the Dentist, Mrs. Hicks. She apparently called the Dentist and came back to say that they could do a limited set of Xrays, to which I responded that I did not want ANY Xrays and that it was my right to refuse any treatments as a patient. She said I would have to wait and speak to the Dentist. I had to then wait for a half hour for the dentist to arrive, and at one point I sort of muttered under my breath "Jesus", because it was taking sooo long for her to arrive. Then Mrs. Hicks came into the examination room and asked why I didn't want Xrays, to which I explained to her again, and she said they would not treat me unless I got Xrays, to which I explained that it was my right to refuse any treatment and I just wanted to get my teeth cleaned. She said they would not clean my teeth without Xrays, to which I began getting up out of the chair and she stated something like "If you hadn't "sweared" to her nurse they might be more accommodating" to which I asked, What did I say, and she said you said "Jesus"...??? Are you kidding me...?? This is ridiculous!! So I left the office and said "JESUS!!!" on the way out... This is NOT the way to treat customers!! There is absolutely no reason a person needs ten Xrays on their mouth and its clear that they are just scamming people's insurance to make more money. DO NOT patronize this establishment and Do Not allow them to perform treatments that you do not agree with, this is your Civil Right. Extremely Disappointed. WWJD???? read more

Best Dentist Ever!!!! Katie cares about her patients and the service provided to them! She is personable and a true professional! She will take the best care of your teeth!! read more

I have interned at Katie's office for 2 years now and every patient leaves happy. Katie is honestly so wonderful! She is so outgoing and very diligent in her work. Her personality really shines and she also does a great job clinically while keeping your best interests in mind. Something really great about her is that she is very conservative in practice, so you won't be getting any treatment you don't need! She is also amazing with kids as she has 3 of her own. She truly is the best dentist in Tucson!! read more

Dr. Hicks is an excellent dentist, with a knowledgeable and helpful staff. She is gentle and thorough, and makes going to the dentist an easy and fun experience! read more

Great office for kids...and me! I took my children in to see Dr. Hicks yesterday and was very impressed with how she and her staff interacted with them. The hygienist took great care to make by 6 year old and 4 year old feel comfortable. She engaged them in conversation, explained what she was going to do, and showed them her tools. Dr. Hicks followed up with an examination and my kids felt comfortable the whole time. Perhaps they were most excited by the character toothbrushes and goodie bags they got to bring home! This is very much a kid friendly office!! I've also had Dr. Hicks do dental work on me and she is wonderful! Her attention to detail and incredible skill produced a beautiful result. I was also thankful for her skill in numbing me. I honestly didn't feel a thing. It was quite impressive and I would recommend her to anyone! read more

I love Dr. Hicks and think she is a great dentist with a great team. She is very patient, thorough and trustworthy. I would highly recommend her to my family and friends. read more