This was my first time going to Dr.Ho at Desert EyeWorks, and I'm so happy I did. I talked to my insurance before I even set up an appt and from what they told me I knew it wasn't going to do much for me. But when I went into her office the staff talked me through how I could really use it to my advantage. My exam was wonderful, Dr.Ho is so thorough and friendly...I wont mention any names, but my last Dr left a lot to be desired. When my exam was done, the girl who helped me was able to get me my everyday pair and some sunglasses for a lot less than I thought it would be. And I wear progressives btw, those are not cheap lenses! But they worked my insurance and it came out better than my own insurance company was making me think it would be! I have to admit, I wasn't excited to have to get my new glasses, much less pay for them :/...but they made it easy, on me and my wallet lol. read more

I had a wonderful experience here. I am new to the desert and looked to yelp to find a new eye doctor. The reviews were right , Dr. Ho and the staff are great! They made me feel right at home. I had lots of questions for both the doctor and the staff and they were so knowledgeable and patient with me. I learned more about my eyes than anywhere I've been before. I love the glasses I chose and can't wait to bring my wife and kids. I could tell that they really made a great impression on all their patients as they seem to all want to hug and greet the doctor. It's a really warm and positive environment! read more

For nearly a decade I had been avoiding night driving. The optometrist I had been seeing said it was a side effect of my Lasik surgery. I had tried antiglare lenses, but that made zero difference. After my first visit with Dr. Ho I was given a different prescription, ordered new lenses, and days later was driving at night with no issues!!! She is caring, confident and highly knowledgable, using the latest technology. The staff were quite helpful assisting me in choosing some new frames within my price range. I love this place! read more

Had a wonderful experience here! I felt right at home when I first arrived and was greeted. The staff is so friendly and helpful. Dr. Ho explained more to me about my eyes than any of my other eye doctors that I've had in the past. They had so many beautiful frames that I had trouble picking which ones I liked best. Bruce was so helpful and knowledgeable about the frames and lenses that he guided me through picking the best frame that fit my prescription and style. I am so glad I found this place thanks to yelp! read more

Dr. Serena Ho is very knowledgeable and friendly. The appointment was timely. Dr. Ho explained everything well. Her staff was friendly and let me try on many pairs of glasses without feeling rushed at all. I like the personal service. Not like mill, not like LensCrafters or mall shop like feeling. There was a large high end selection of frames. I ended up selecting an expensive Prada frames but it ended up being worth it. It looks great. read more

Nice selection of quality frames and sunglasses to choose from... name brand as well as mainstream. Friendly and helpful staff.... like the convenient location next to shops and stores.....most of the time plenty of parking but can be crowded because of Shermans Deli, Papa Dans and that Custom ice cream shop next door too! Like that they have a partial lab on site.... lens popped out of one of my frames and they were able to help me same day! read more

What a great experience we had at Desert EyeWorks after visiting more than 7 different optical stores throughout the valley. Dr. Ho was thorough--genuinely concerned about my opthalmic health. She made me feel totally at ease. Her husband was terrific in working out the details about getting the correct size frames for my face. How nice to have a team of professional and affable eye-care practitioners in Palm Desert! read more

Brought in a close friend for an exam and since it had been 7 years it was definitely about time. DrHo and staff were extremely thorough n helpful.....apparently the prior place my friend went to was just an optical shop that may have fit glasses n contacts improperly without a doctors exam. Just possibly based on autorefraction only... do like the quality selections available as well as the knowledgeable staff read more

Dr. Ho is so thorough, this is the first prescription I've ever had that genuinely feels right and doesn't give me a headache within an hour! the frames selection was also really good and I was able to get exactly what I was looking for. The staff was kind and super helpful, I felt welcome and supported through my entire visit. Will absolutely not ever go anywhere else but here! Thank you! read more

before visiting desert eyeworks it had been a while since i had gone to an optometrist but now that i just recently have gone, i will be going more frequently. i went to get some paperwork for meps done and the doctor really helped me understand some of the tests he made me do and how they were relevant. thanks again i will be back for my next eye exam. read more

I am so impressed by Desert Eyeworks and Dr. Ho. I had a great expierence. Dr. Ho was so great, very informative and patient with my many questions. The staff there was very friendly and helpful. They have a great selection of beautiful glasses and sunglasses too. I have told all my friends and family to go here! read more

Dr. Ho was extremely spot on with my prescription eyeglasses. I absolutely love them! Her staff was so helpful and had so much patience with me. They take most insurances. My overall experience was great, and I definitely recommend Desert Eyeworks Optometry to anyone looking for a new eye doc! Best in the Desert! read more

Dr. Serena Ho is a professional in every way. She is knowledgeable and goes above and beyond to thoroughly address any questions with care and concern. The staff are courteous as well. They always help me find great sunglasses/glasses that suit my lifestyle and are stylish. read more

was set up with Dr. Ho through a third party, and usually the doctors i see through this third party arent worth mentioning to anyone. It seems Dr. Ho is the exception and I will be recommending her to my family and friends in the desert area. read more

Great office, great staff. Dr Ho is very attentive and compassionate. I would recommend Desert Eyeworks to anyone looking for a great eye Doctor and place to get glasses. read more

Desert eye works is a ripoff. Stay away from that place the whole setup is a big scam believe me when I say Its a ripoff I RIPOFF I

Another great experience with this office. Emergently ran out of contact lenses. They got me right in and now I can see again!

liked the great selection of frames always with excellent customer service of the staff and doctor high recommend =) read more

Awesome Dr and staff!! Very professional and well run office! Highly recommended!!