Dr. Kyle Hilgers, D.D.S, P.C I cannot say enough good things about Dr. Hilgers. I have such a crippling fear of the Dentist ever since I was young. I have kind of let my teeth go because I couldn't see myself going back to the dentist again and being hurt and scared all over again. I googled Dentist near me with high review scores. Dr. Hilgers had such a great review score and the reviews themselves were wonderful. That many people saying that many things had to know something. I made an appointment and met him and I wasn't scared anymore. We did x-rays and he told me this is what we're gonna do. I have insurance and so we talked about copayments and what each path we could do would cost me out of pocket. What dentist does that? Like it was his office manager, who gave me the final numbers when I picked what path I want to do. But it was so nice because there was no high-pressure and there was no extra stuff I didn't need to have done. He told me everything would take three months to go through to the end of what I needed and now I'm a week away from finishing this exciting last few months. I needed a partial on top and I'll be getting a full denture on the bottom. I was so scared when I went in, but he talks to you all the way through every step. From the minute, he starts to give you shots in your mouth and then he talks to you the whole time. It was actually comforting. I have never felt that in a dentist office ever. So I just wanted to leave a really good review for this amazing Dentist and if you have fear and you want someone who is very kind and very experienced not to mention has the best staff anywhere you have to come and meet Dr. Hilger's.. one extra shout out for Dr. Hilgert dental assistant. He is just as funny and just as professional and so good at his job as Dr. Hilgers. They are the Dynamic duo of Dental work. So if you're looking for a really good DENTAL team, Dr. Hilger's office is the very best choice you could make! read more

Desert Dental Associates - I can smile at long last!!! - General Dentistry Near Me - Mesa, Arizona

First off I want to say Dr. Hilgers is a very nice man and accomplished dental practitioner I have no problem with how he practices. My complaint is with how his office bills. I had a very good conversation with Dr. Hilgers and I appreciate the time he took to talk to me and try to explain why his office billed the way they did, I just was not satisfied with the answer that that I got. A number of years ago I had Dr. Hilgers do a root canal on a tooth that was under a crown. The root canal procedure was successful but a few months ago I started having a problem with that tooth. I called Dr. Hilger's office and asked what a visit might cost they instructed me the visit should cost about $267. He first took an x-ray which cost $35 billing code D0220 in addition to the Limited Oral Evaluation billing code D0140 cost of $129. Both of which is a fair price to pay. Since Dr. Hilgers performed the initial root canal procedure, one would expect to be charged something for the service or a dentist that truly cared about the work they performed previously would not charge a patient more then the standard office fee to spend less then 10 minutes to grind off a small area of the crown so the tooth was not as high a.k.a. Occlusal adjustment. I have had these adjustments done in the past by dentists on the east coast which were my family dentists and had previously done the installation of my crowns that needed adjustments. Some years later I had a crown fall off and my family dentist glued it back in for the cost of the standard office visit. I guess maybe over my 67 years I have come to expect too much from my family practitioners and I am just "old school" in my way of thinking. I guess the operative word is "FAMILY" dentist which both my wife and I considered Dr. Hilgers of Desert Dental Associates to be. We always have good conversations between his dental assistant and him. Dr. Hilgers office charged and additional $180 Billing Code D9951 Occlusal adjustment- limit which brought my total to $344. I realize Dr. Hilgers is running a business, he has overhead but I felt this charge was a bit high as I am on medicare and I do't have dental insurance. I called my dentist on the east coast and asked him about the cost, and he agreed it should not have had such an exorbitant price tag. My brother, who is in the medical and dental supply business also asked some of his customers and they agreed that the price was a bit on the high side. We live and work in a free enterprise system and people can charge what they want for their services, but people don't have to continue to pay high prices if they don't want to. Sometimes loyalty does have a price.There are many other good Dentists here in the the valley that would probably like my family's business. I mentioned that I talked to Dr. Hilgers personally about the bill, and I appreciated his time. He stated in all fairness he had to charge me what he charges all patients because of the demand that insurance companies put on his practice. He said he cannot charge me one price and an insured person another price. We all know, the price you pay for medical SERVICES can vary between the cash price and the insurance price. Being on a fixed income and having a bill this high one would hope you could negotiate a better price with cash. I had asked his associate that works at the front desk if there was anything we could do to bring the price down, she stated this was the best she could do, and then sarcastically said "I could charge you $690", which would have been totally unacceptable. We all have choices and I have made mine. I feel it is time to move on. Thank you Dr. Hilgers for your fine work, but it appears that money is more important then trying to work with your patients. I was't looking for a handout, I just wanted to be billed fairly. read more

Desert Dental Associates - MY BILL - General Dentistry Near Me - Mesa, Arizona

I have been going to Dr Higglers for over 20 years. I appreciate the very competent care including teeth cleaning.

One of the best Dentist locations I have ever been. Front desk is very friendly and helpful and worked with us. The Dental Hygienist was friendly and gentle and caring. Least pain I have had at a Dentist. Dentist was detailed but didn't try to upsell me like other dental places. Highly recommend read more

Been going to Dr. Hilgers since I was a little kid! 20 years later everyone that's ever been apart of this office have been nothing short of exceptional! Highly highly recommend read more

This has been my dentist for over 10 years and absolutely love this place! Over time I have gotten to know the front staff, dental assistants, and Dr. Hilgers and I now look forward to coming to the dentist! I've had many cavities filled and wisdom teeth pulled and I'm still not scared of the dentist haha. They are truly some great and honest people! I cannot say enough good about everyone that works there! Highly recommend this place to anyone looking for a great dentist!! read more

Dr. Hilgers is the best! I hadn't been to a dentist in quite a while and a friend of mine recommended Dr. Hilgers. I have a huge fear of dentists and I had a filling break and tooth was hurting. He was so understanding and patient with me and made sure that I was comfortable and felt no pain. I am so grateful for this and will continue to be his patient forever now. His assistant was amazing as well! Thank you so much for being the best dentist! read more

I've been coming to Desert Dental (and Dr. Kyle Hilgers) pretty much all of my life. He singlehandedly repaired all of the missing/broken teeth I suffered as a result of an ATV accident. I also had all of my orthodontics performed here and as a result, have straight, beautiful teeth (and I don't even have to wear a retainer). They never force any unncessary xrays, procedures or medications on you--- only what is necessary. Cleanings book out several months in advance, especially if you are looking for a particular date/time. Be advised they are not open on Fridays, nor do they see patients after 2:30pm. This can be hard for those with school-aged children or for the full-time employee. I guarantee this place is worth your time and money, whether it is for a regular cleaning or full blown dental repair work. read more

I've been coming here for a little over 3 years and cannot think of a single complaint except for how hard it can be to make some appointments in advance, due to the large number of patients. But then it's a good sign. STAFF Appointments are made promptly and everyone is extremely courteous. Bills are sent out on time and I have not had any problems with billing/insurance or errors on the bills. HYGIENIST Very nice, meticulous and efficient. Despite my ability to drool like a dog, she has always been attentive and made sure that I don't look like a sloppy drunk at the end of cleaning. And once she is done, I don't feel like Jack the Ripper ran through my mouth either. DENTIST I have not had any unnecessary procedures forced onto me, a welcome change from some of my previous dentists. The dental work I had done was pretty minor, but again, I did not have pain and bleeding for days afterwards, also a welcome change. LOCATION/OFFICE Easy to find office. The wait times are rather short, at most 10-15 minutes if you come right on time for your appointment. You also have a pleasant light covers as blue sky/clouds as you stare at the ceiling. read more

Dr.Hilgers and his assistant provide excellent service in a friendly and calming atmosphere. My husband was a nervous seeing a dentist. Dr.Hilgers made everything stress-free and easy. I like how he explained what he was doing every step on the way. Dr. Hilgers successfully performed extractions, root canals treatments, crowns, dentures. I recommend Dr. HiIgers to anyone who is looking for a experienced dentist. read more

Dr. Hilgers is great! He performed a root canal on my husband, did some cosmetic dentistry on me, and has always handled all of our semi-annual care. The front desk staff are always friendly and do their best to accommodate appointments. read more

My family and I been going to Dr. Hilgers for as long as I can remember. I could not imagine going to another dentist although I live 45 minutes away now! When you drive up it doesn't look like much, but don't let that fool you. The entire staff is friendly, courteous and really make sure you feel welcome and comfortable. Every visit I have had has been a positive experience, and I actually love getting my teeth cleaned! I have never been pressured into anything I didn't need or spending money that wasn't necessary. Going through college they worked around my schedule AND my (very tight) budget which was much appreciated. I truly believe this practice cares about their patients, and I would highly recommend it to anyone looking for a high quality, affordable dentist. read more

Dr. Hilgers and the Staff are great! I'm ashamed to admit that I've had a huge phobia of going to the dentist. It only took a couple visits and telling them about it and experiencing the caring by the staff and the patience of Dr. Hilgers for me to be comfortable with going to the dentist for the first time that I can remember. They have the latest equipment and they are awesome. I never thought I'd ever be posting a rave review for a dentist. If you are looking for a great experience this is the place to go. read more