I have been going to DR. Goates and his staff for over 8 years now and have had only exceptional care. His team has always gone above and beyond to make me feel welcome and comfortable. This will be a long review as to explain the amount that Brandon has done for me would be hard to explain in a small paragraph. I have dealt with dental issues all growing up. My family all has had issues and a lot of it is genetic issues. I use to get anxiety going to the dentist. When I started seeing Brandon 8 years ago he was great at explaining things and making me feel comfortable. I started doing routine dental care because I now wasn't having the anxiety about going in because I could see how much he was helping me. My jaw has never sat correctly with my jaw alignment causing all the pressure to be on my front teeth. Which in turn caused extreme damage and loss of length on my front teeth. Brandon was so patient and thorough through the whole process of helping me decide what to do with my bite. In my pictures I will add to this review, you will see how much my teeth had been damaged over the years with the constant pressure being applied to my front teeth and what Brandon was able to do to create a beautiful smile and set me up in the future with a more stable bite. Brandon was able to do 12 crowns on the top to help build up the back of my teeth and make a more unified smile. Since having them done I have had minimal pain and almost forget that I had them done when I'm even eating. Brandon was very Thorough and he is a perfectionist with his work. I have heard on multiple occasions since having my teeth finished how amazing and natural they look. Most of the time they don't even know what's different which goes to show how natural they look. I love that he made them look so natural. I have had other people reaching out to see where I had my teeth done because they look so natural. I have also met other patient in passing at his office or finding out where I have gone for dental work, give raving reviews of him as well. I can see his staff and how happy they all are in his office and that also speaks loudly to the person he is and the atmosphere he has created. I highly recommend Brandon for any of your dental needs as I have gone through most of them with him and he has always does an exceptional job. I am so thankful when I moved here 8 years ago that Brandon was the dentist I chose. The first photo is of me at age 18 showing you after I got my braces off. You can see that the back of my teeth didn't hit correctly. The second photo is how much they had worn down over the years and were starting to chip off. The third photo is a picture of me before I had all the dental work finished. The next few photos are the after. Thanks to Brandon I now have a full smile and a more stable bite. read more

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After being a patient here for nearly a decade, I unfortunately will not be returning after my most recent experience. Dr. Van Dyke filled a cavity for me last year that has caused me a year of pain. I noticed a new pain in the area as soon as the numbing wore off and notified the office. I was told it was just an unhappy nerve and sent home with new toothpaste. The pain persisted and I brought it back up with Van Dyke and Goates at my next 2 cleaning appointments. I was sent home both times and told there was nothing they could do. I finally got an outside opinion and discovered the filling was lifted on one side and needed redone. The filling had been needing repair since it was put in my mouth and I spent the year in pain every time I flossed or chewed. On top of that, I was told a crown now had to be put on the tooth. I tried to schedule this with Precision, but Dr. Goates was out of office due to medical reasons and I refused to let Van Dyke touch my mouth again. She's operated on me twice and I've had complications both times. After being rescheduled on numerous times I was finally referred to their sister office who took care of me, but Precision continues to refuse to cover these services to correct Van Dyke's mistake. I put too much trust in these two dentists and regret not reaching out to get another opinion sooner. Hopefully my review can help others from experiencing the same pain, suffering & negligence that I have. I would highly recommend looking elsewhere for dental services, especially if you are a person of color. read more

Everyone was so nice and helpful, this was my first time going to a private practice for dental work and Dr. Van Dyke is seriously the best, I will never go to a PDS office ever again, I will recommend this practice and Dr.Van Dyke to any and everyone! read more

What an amazing experience. Even the lady at the front desk who answers the phone took all the time I needed to answer my questions and help me out. The staff is outstanding and incredible communicators. They go out of their way to make you feel comfortable and always go the extra mile even when it's helping me to get dental service somewhere else for something they can't perform aka a Root Canal. I can't say enough great things about Precision Dental. Dr. Goates is the best dentist I've ever had and that's saying something since I'm 52 read more

I have recently visited Precision Dental for my six month cleaning and I am happy to say that I have found a dental office in Gilbert. This was my third visit. I had a crown procedure about six months ago, and I am very pleased with the results. The visit went very well and the dental hygienist, Lindsay, was excellent. Her attention to detail and her experience in cleaning my teeth was exemplary. I had the opportunity to see Dr. Goates, who checked my teeth after the cleaning. I recommend Precision Dental for all your dental needs. Thank you, Louis Crivaro read more

I had gone to the same dentist my whole life and I moved recently. For a while, I was driving a long distance to go to my old dentist. finding a new dentist was going to be hard. I went to one, I won't mention the name but I was not pleased to say the least. I immediately started looking again. I found Dr. Goates and Precision. Fantastic staff and you can clearly tell Dr.Goates loves what he does. I genuinely enjoy coming here (when needed lol). The staff is friendly and always happy/smiling. When Dr. Goates is going to do work, he explains whats going to go on so you are aware etc. 10/10 would recommend. read more

Do not go to Precision Dental. This company does not care about its patients and actually punishes you if you try to question their methods. My minor son went for a cleaning and without asking prior to his appointment or on the day of his appointment whether he had recent X-rays, went ahead and gave them and of course as denied by insurance. When I questioned this, they said I should have known they would give them and should have said he had prior. Called back today to pay a statement with date of 4/20/23- they applied a 30% collections amount on the balance and said you have 30 days from the date of service. This despite having called nd questioned and them telling me to inquire to insurance. This place is a racket. There are 100s of dentists that won't cause you these problems. read more

I was having some tooth pain so I reached out to them yesterday. They are usually a few weeks out for appointments but they had a recent cancellation so they got me in today. They had reached out to my insurance and got everything approved before I even went in. When I got in, the lobby was very clean and beautiful. The receptionist was polite and helped me to fill out all the paperwork. They got me back quickly. Took xrays, did a general review of my teeth and then cleaned my teeth. Then the dentist came in examined my teeth and established that the tooth that was causing me pain in fact needed a root canal but that he is not in the practice of doing them. They called an endodontist that they knew and got me in not only within the same day but the same hour! This is by far one of thee best experiences I have had at a dentist! read more

We will no longer being coming to this practice, the office staff has become very rude and you can't depend on your scheduled appointment time. We confirmed our appointment and came to the appointment before the scheduled time, yet missed their confirmation text message, so when we arrive they wouldn't see the patient. Patient was on-time and had already confirmed the appointment.... Recommend seeking another dentist who cares for patients that show up on time and come to their appointments. As a provider myself, I would never do this to a patient. Poor provider ethics out of this practice! Wrong, we are patients. You just don't want people to be aware of how poor a practice you run. Nice try! read more

I'm very disappointed, my husband and I have been patients of Dr. Goates for years. I called to schedule an emergency appointment for a broken tooth and the best the scheduler could offer me was 2 weeks out. This is unacceptable and certainly not the care I have come to expect from this office. We called a dentist closer to our house with great reviews and they can get me in first thing tomorrow. I'm so disappointed by my experience on the phone today with the scheduler, there was no sympathy extended or a willingness to work me in to the schedule sooner. We have appreciated the care we have received from Dr. Goates but this type of service is unacceptable, we will not be returning. read more

I walked in for my first visit and three hours later completed exam, x rays, full mouth cleaning and had a root canal and permanent crown placed. Everyone was friendly and laid back. Dr Jasir was kind and gentle and I left very happy to have found these guys. I highly recommend them read more

I have trust issues with dentists. My previous dentist lost my good faith for reasons that I don't care to get into here, but let's just say that he was a bit on the 'aggressive' side of the spectrum. I did a search for "conservative dentists" in Gilbert, and Precision Dental came up as a result (awesomely enough, from a fellow Yelp review!!!). Conservative dentists take a more patient-centric approach to practice (as opposed to the 'drill-it-and-fill-it' approach of more aggressive dentists), and this is what I was looking for. At my first appointment, I made it a point to ask how long the staff and Dr. Goates had been at the location- turns out that everyone there is very well-established and most of the people have been around for 5+ years, so it's not a revolving door, which was important to me. I enjoyed my first meeting with Dr. Goates. He has a very pleasant demeanor, and he was very forthcoming with answering my questions. Basically, he told me that he didn't mind taking a less aggressive approach towards my teeth as long as I came in a little more often so that he could keep an eye on anything that looked potentially troubling, and this was a really nice thing to hear because it meant that he was actively interested in the health of my teeth and my mouth, rather than just doing procedures willy-nilly. So I came away from my first meeting very happy. Next, I had a crown which chipped, so I had to come in to get it checked out and possibly replaced. Everyone was really great for each of my appointments. His staff is always very friendly and warm, and were very good about working with me and trying to get me in when I needed to. Now, others have remarked that scheduling can be a bit difficult and this is definitely true- last-minute appointments don't seem to really work very well here. But I'm willing to make that sacrifice and try to make my schedule work around theirs in order to keep a good relationship and keep my chompers healthy! read more

Always a friendly face around this outfit, be it the staff or the doctor. Follow-up and communication is rock solid too. They explain treatment plans well, as well as the reasons for its pursuit. On a personal note, I had to explain to the dentist a condition where the nerve for my lower, back teeth is located differently than usual. I additionally provided him with injection locations that worked for numbing purposes. This dentist listened and didn't push-back with the all-to-common 'don't tell me my business and/or profession.' Point is he listens to the patient, which is why our entire family is being treated by this office When first vetting the practice I did ask why SOME business reviews complained about 'inability to get emergency care.' Their answer was reasonable and expected: 'the business only has so many slots available for emergency work each day.' Stated another way: everything has its limits and, there's always dental urgent cares around the Valley. Overall, we have no regrets to date... read more

Dr. Goates is such an honest and compassionate dental professional and only hires staff that is the same! Highly, HIGHLY recommend.

I have been using this office for a little over a year. Their staff is always very friendly and timely. I had some fillings done last year and I have had no issues with the work that I had done. I have also had my routine cleaning done here and their hygienist has always done a great job. If your looking for a great family dentist team. Precision Dental is a great place to start. read more

I hate going to the dentist... start there. Walking in, very nice open lobby, water features, nice chairs & happy smiley face girl when I walked in... I filled out my paperwork already as I downloaded it from their site (convenient) prior to my appointment. Pretty easy to fill out. They're a paperless office and can email you your x-rays and everything through the power of 'electronic mail'... it's crazy :) But srsly... that's helpful as most dental offices are stuck in the late 18th century. Being a web geek this makes me happy. Got x-rays done - never been in a machine like that but put your chin on this little platform and the dealio spins around your head and makes pretty x-ray vision pictures. Lady doing the cleaning was really nice, felt very comfortable and relaxed... no sharp deadly objects or loud scary noises to freak me out.... I asked a bunch of questions (normally do) and she was very detailed and explained everything to answer my questions. Doctor Goat came in - nice guy, not arrogant. Put in the time to chit chat a bit after the exam and wasn't pushy or salesy... Gave me some options for other services but no obligation or anything - just informative. If you're in the area and need some clean chompers - Dr. Goat seems to be the guy to talk to - or at least smile at. read more

Precision Dental - Waiting in the lobby - General Dentistry Near Me - Gilbert, Arizona

Today was my second visit to this office and I was just as impressed as I was on my first trip. It was relatively easy to make an appointment a few weeks out for a routine check-up & cleaning. On my first appointment, they made molds for teeth whiting gel at no charge and they have a deal going where you will get free whiting gel at each visit as long as you keep up with your check-ups. That's pretty cool in itself. The office was really nice (I uploaded a picture of the lobby). The patient rooms were high-tech as well. Each room has a computer where they pulled up my file, could access x-rays, and add real time notes from my check-up. They also had flat screen TVs in each room so I could watch TV before or during the cleaning. The staff is great- very friendly & helpful. read more

Precision Dental - Lobby - General Dentistry Near Me - Gilbert, Arizona

We've been going to Dr. Goates for six years. I'm really picky when it comes to choosing a dentist. Hands down he's my favorite dentist! We are extremely happy with the work he's done ! The best part ?? He makes crowns, in office, so you can have your new crown on in one visit!! The staff is amazing as well! Never a problem with billing! Love the hygienist as well!! Thank you, Dr. Goates and staff !!! You guys are the best!!! read more

Dr. Goates and his staff are World Class! I would rather go to the dentist and get a crown then go to work! He was caring as we went through the process, he explained everything he was doing as he worked. Shannon and Krista were also Super! read more

My family has been seeing Dr. Goats for 10 years and have always had great experiences. Recently, I required extensive dental work and was impressed with the care, skill and results I received. Dr. Goats went beyond in making me comfortable and understanding the importance of perfection as my teeth are the focal point of my face. His attention to detail and patience with my intense personality was incredible. Thank you for giving me confidence in a beautiful smile! read more

Precision Dental - Driving home after my last appointment for extensive dental work! - General Dentistry Near Me - Gilbert, Arizona

I am so impressed with the service Dr. Goates provides! He's always gone above and beyond to take care of my smile, helping with cavities and my Invisalign treatment. I am so thankful for the thoroughness of his work and the integrity of the entire office. I am always impressed by the dental assistants. Highly recommend! read more

I really liked Dr. Goates, and I am sad to leave this practice. Unfortunately, I have had numerous scheduling issues that are unacceptable. One was a situation that I should have been seen right away. The scheduler tried to schedule me out 3 weeks for their first available to fit my schedule. 3 weeks! I called two other offices and they both informed me that I shouldn't wait 3 weeks, especially if I am an established patient. Both offices were willing to squeeze me in the next day. Very disappointing. I don't think this is the place to come if you have an emergency situation, even if you are a current patient. read more

Multiple Dentists are on every Gilbert street corner, take your pick, just not this office. 1. When you provide them with a written notification of change of address and pharmacy...it doesn't get done. 2. When you make it perfectly clear before and after your dental cleaning, "I only want to have the dental procedure done where my dental insurance pays 100% of the services". Excess billing for excess x-rays. 3. So very hard to communicate with someone that has a single digit IQ. Moving on to the next dental office. read more

Dr. Goates and his team were recommended to me by a friend and co-worker who has been going to precision dental for over ten years. I had not been to the dentist in 3 years. I had Christa perform my cleaning and she was gentle and did a great job! She spent time to answer all my questions thoroughly. I met Dr. Goates after that and he was pleasant and informative as well. I elected to have a teeth cleaning done in office and they were able to get me back in that same day! Availability: i was able to get in within one week for my first appointment, i need to have to small cavities filled: 2 weeks from my first visit. Staff was professional and perform great work. Office was clean and organized. I will be continuing to use their services! read more

WOW. Who knew that going to the dentist could be so cool? Seriously, I used to hate going to dentists, but Dr. Goates and his staff (and his office!) has changed all that! First, when I walked into the office, I thought I mistakenly walked into a spa, water bottles and all. The receptionist was super friendly and greeted me by my first name (apparently they don't jam pack appointments and can keep track of who's coming in, nice touch). All the staff I dealt with was very nice, friendly and made me feel at ease. Dr Goates is top notch and really takes time to make sure you're comfortable and answers your questions/concerns. They have super high tech tools (i.e. xray machine) and also flat screen tvs in most of the rooms. To top it all off, they make a mold of your teeth and give you free teeth whitening bleach as long as you keep up on your 6 month appointments. If you're looking for a dentist in the Gilbert area, look NO FURTHER. read more

I had a temporary filling come out and called after hours and left a message, assuming they would call me back during regular business hours. The assistant called me FROM HOME and STILL AFTER HOURS and answered all my questions. Amazing. I have never seen such a friendly, helpful staff in my life. One thing to note, Dr. Goates informed me early on that he doesn't like to work on kids with a lot of dental issues because it traumatizes them. My kids have a lot of dental issues so I had to find a different dentist for them. But he was very gentle and kind to my kids at their last checkup and gave them each a prize. So for my kids I go somewhere else, at his request, and for me I will always be a Precision Dental patient. read more

Couldn't agree more with the other Yelpers. If you're looking for a dentist in the Gilbert area, this is it! The staff is incredible and Dr. Goates is a man among men....well women in this case :) I thought the follow-up call I received from Dr. Goates "checking in on me" was either a fluke or because I was a new patient, but I was wrong. I've been back 2 or 3 times, and each time he followed-up a day or so later asking how my mouth was feeling. I can't tell you how far that goes. I also have to recognize Candra. She has been great at getting me in on short notice and is always willing to explain the bill to me. She's usually the last one you see before you leave, and she'll always send you off with a big smile on her face. The other girls are great as well, and each one that I've dealt with has been the consummate professional perfectly balanced with a personable gal. This is the only option for dentistry if you live in or around Gilbert in my not so humble opinion!! read more

I have been coming here for about 8 years. I can say that Precision Dental offers the best all around general dental care. The facility is nice, clean, and up-to-date with friendly and helpful staff that also provides precise estimates and insurance handling. My dental hygienist Christa is the most gentle and thorough I have ever had. Dr. Goates is a highly skilled dentist who cares about his patients health. He evaluates each issue in great detail while consulting with you for the best course of action that you're comfortable with. He carefully administers medication to minimize the side effects while ensuring its intended function. Dr. Goates is also very gentle and a pleasure to work with. I highly recommend Precision Dental. read more

From the front desk to my hygienist to Dr Goates, I was treated so kindly and so well. Everyone is very kind patient and knowledgeable. They didn't rush me, listened to my fears and past issues, I can't say enough. Kindness goes a long way and for someone like me who is very insecure about my dental issues, I can't say enough about this practice. Amazing!!! read more

Dr Goates is an amazing dentist. We had an emergency chipped tooth with my son (see pictures) and he fixed him right up and you can't tell a difference. Not to mention we were in and out of there in less than an hour! The staff was amazing, they all talked and never seemed put off. The building has a good calm feel to it. I'm grateful that we decided on Dr Goates. We will bringing the whole family here now for our dentist work. It's not a far drive from Queen Creek to Gilbert either. Worth the drive for this level of service and professionalism. Main thing is my son looks good and you cannot even tell he chipped his tooth (and it's a front top one) highly recommended! read more

Precision Dental - Before - General Dentistry Near Me - Gilbert, Arizona

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I brought my son to Precision for a second opinion (referred by neighbor). My son has had a lot of medical procedures and is very apprehensive in clinical situations. He couldn't find the words to express how much he appreciated Dr. Goates. Dr. Goates explained each thing he was doing and why. He treats each patient like they are his only concern in the world AND also keeps on time appointments. Not only was my son completely at ease, recommended treatment was consistent with what our last trusted dentist in WI recommended. Since that first appointment, all five members of our family have been seen by the Precision Team. My husband went today. His comment when he got home: "Best dentist I've ever been to." read more

Just wanted to say thank you so much Dr. Goates for fitting me in and doing an excellent job on my teeth today. You see I am down here from Seattle for my wedding this week on 9/5, and long story short I had a minor accident camping this past weekend. I fell and chipped my two front teeth. I was so upset as you can imagine. I did a search for dentists in the area and came across Dr. Goates and his office. They had high ratings in Yelp and I read every review about them. I called at 7:15 am on Monday and the receptionist was so kind and understanding on the phone about my circumstance. They fit me in right away for an exam and finished my treatment in one day!! Actually it was just the morning and had me finished up by noon. Also, the price was very reasonable as I did not have dental insurance. Everything anyone has said about Dr. Goates and his staff is true. They are truly professional, warm, and caring. Dr. Goates is an expert in his field. I wish he had an office in Seattle. I am a very very happy bride with the results. My wedding and pictures will turn out beautifully because of Dr Goates and the staff at Precision Dental. read more

I can't say enough great things about Precision Dental. Everyone here is so nice and the office itself just has a soothing vibe. Like most people, I'm so anxious when it comes to the dentist. Today I had to get a crown and Dr. Goates was amazing. He is so good at making you feel calm and he is incredibly thorough. If you need dental work done, this is the place to come. read more

I've been back to Dr Goates for two additional checkups/cleanings now, and I couldn't be happier. He really is a great dentist, and the staff is top-notch. Like some of the other reviews point out, this dental office definitely has some nice touches. The free whitening gel as long as you keep up your regular check-ups, the paperless records and digital x-rays, and the serene decor all push this practice from great to wonderful...and I never thought I'd sound so mushy gushy in a review of a dentist :-) Definitely a place I'd recommend to anyone looking for a new dentist...especially anyone who typically gets nervous about visiting the dentist. read more

I had a very traumatic experience with a dentist in Scottsdale a few years ago. Basically, he placed a crown on a tooth that had a root canal, the cement got stuck, they tried flossing it out, all the while I had horrible shooting nerve pain and pressure and left balling my eyes out. Unfortunately, I have been experiencing mouth pain on the other side, so I decided to check out Dr. Goates after researching reviews of dentists nearby. First off, his staff is amazing! The front desk, the dental assist and hygienists were great! Not only were they super personable and professional but they genuinely seemed to care. Dr. Goates is amazing! It was pretty obvious that I was nervous - I was bright red, shaking and sweaty. Dr. Goates' calming demeanor completely calmed my nerves. He explained everything to me, reassured me that it would be ok. He also introduced me to the hygienist, told her about my previous experience. The following week I had one of my procedures and the hygienist was great! I didn't feel a thing. (They had to inject antibiotics deep into my gums). Dr. Goates even came to check on me to make sure I did ok. I still have to go back for a few procedures but I highly recommend Dr. Goates!! read more

It's been 5 years since my last cleaning. I was nervous and a bit embarrassed by what they may find. However from the front desk staff to billing they were incredibly kind and professional. Lizzie was awesome!! And the entire experience was comfortable and top notch care. Highly recommended!! read more

Dr. Goates and his office are amazing! I am scared to death of going to the dentist...it's a necessary evil...but Precision Dental is curing my fear a little more each time I go. This last visit has really impressed me! I had a molar that had a big, old silver filling from a different dentist and a whole corner of my molar broke off. I had to go in to get a crown. My FIRST crown and I was petrified. Dr. Goates explained everything about the process and was so patient and gentle. AND I got the crown baked and put on the SAME day! It is beautiful and strong and I haven't had any problems with it. I walked in with an ugly broken molar and walked out two hours later with a new tooth!! Thank you, Dr. Goates and staff!! read more

Been coming here for three years now, and I have yet to have a less-than-five-star experience. From the greeting when I walk in to the dental care to checking out, this is an incredible experience in dental care. I highly recommend this group. Get your family in there now. read more

CHANGE OF LIFE EVENT Dr. Brandon G. Goates DMD of Precision Dental and his great staff of workers were responsible for this event. After 28 years of wearing dentures I knew a change had to be made. The pain, irritation and loose dentures had become intolerable. The simple act of chewing had become a nightmare, the embarrassment of replacing the paste sometime in public lavatories' was something I dreaded. I chose to have implants. The Implant posts were installed by East Valley Implant & Periodontal Center in July and after the healing process I returned to Dr. Goates in October for the final procedure. The casting, mounting and securing the new denture were the final tasks. Words can't express my admiration for the great job they all did. On the final fitting day, I brought an apple with me as a joke, just to see if my new teeth worked as advertised. Attached is a very short video of my life changing event. True to the saying "ONE PICTURE IS WORTH 1000 WORDS" Thanks for everything. Les S. Gilbert AZ read more

Everyone at Precision Dental was awesome! I'm so happy I found this place I could not wait to write about my own experience. Everyone from the front desk, to the dental hygienist, to Dr. Goates was amazing. They were really personable and CARED. Everyone spent time getting to know me which was pretty unreal coming from Las Vegas where you are treated like just another patient. They treat you like one of their own family members its so delightful you don't want to leave the place! I am in need of multiple trips and Dr. Goates for a crown and some fillings. What I thought was going to be thousands of dollars of critically needed work turned into a pretty impressive treatment plan that focused on only the items really needed. They are honest and conservative. This team goes above and beyond for you and I HIGHLY recommend to anyone in search of a dentist they can call home. read more