Recently switched dentists and I'm very happy I did. This office is low key professional and Dr…read more Mitch is super nice. I have a special needs adult child who is also a client here, and they couldn't be any more accommodating to us. Very nice place. Great staff and hygienists. Overall I'm extremely happy.

I have been checking and cleaning regular routine to Copper Canyon Dentalk for the past 4 years and…read moreI absolutely recommend this place for anyone who is looking for a new dental care. The service is amazing and they are very knowledgeable, friendly and very professional--keeping your routines check up with details and care. The place is very well organized and clean. I would highly recommend this place!

love the environment! front desk was more than helpful very big thank you to chloe!!will definitely…read morerecommend this office.

If I could give 0 stars I would. Absolutely idiots. It was like speaking to a brick wall. I…read moreinitially sent an email with my daughter's x-rays attached to ensure that they provided the correct service from my daughter who is experiencing tooth pain, as I did not want to waste anyone's time and efforts. They ensured that they could. I followed up via phone the same day to again ensure that we were on the same page and that they could provide the correct service for my daughter who is experiencing tooth pain. They again stated that they could and scheduled the appointment. They call me the day of the appointment, a week later, to inform me that they made a mistake and cannot provide what my daughter needs. They said that all they can do is take x-rays and provide referrals. I already have the x-rays and THEY were the referral. Also, how is that service providing my daughter will any type of pain relief that we discussed via email and via phone prior. Their exact words were that "no one is perfect" and that there "is nothing they can do about it"! Mind you this is after I have already requested time off work and have been telling my daughter for a week to just hold in there because the dentist would be seeing her soon. ABSOLUTE IDIOTS!!!! AVOID THEIR STUPIDITY AT ALL COSTS.

We moved to Scottsdale about six or seven years ago. My wife did a ton of research before picking a…read moredentist and she chose S&L with Dr. David Ngo. I went with a different place at first because it was closer to where we were living. Well, that turned out to be a mistake. I ended up having a bad experience there and finally switched to S&L. Dr. Ngo and his team fixed everything the other dentist had messed up. Right away I knew my wife had been right all along. I've been going to S&L for four years now and they really are the best dental office I've ever been to. Dr. Ngo has removed all my old metal fillings and replaced them with modern ones, plus he's done a couple of crowns for me. Everything looks and feels great. My wife has also been extremely happy with all the work he's done for her too. I'm almost 55 and I've seen a bunch of top-rated, highly recommended dentists over the years, both here in the US and a couple in Mexico. Nothing else comes close. One thing I have to mention is how good Dr. Ngo is with people who hate dental visits or get nervous about pain. His work is excellent, but it's the way he takes care of you that makes the biggest difference. For example, the way he does Novocaine shots is unbelievable. You barely feel it at all. Every dentist out there should learn his technique. With all that said, I do think the front office experience could be better. If the customer service up front matched Dr. David's clearly caring vibe, it would be 100% perfect. If you're looking for a truly professional dentist who gives five-star care and service, this is the place. Dr. David Ngo at S&L is the only one I would recommend without any hesitation.

I chose this dentist because of all the amazing reviews, and so I thought I'd detail my experience…read morebecause it wasn't as perfect as the reviews make it seem. They seem very knowledgable and seem to know what they're doing when it comes to dentistry, but my concerns are more in the administration side of things. I changed jobs earlier this year and got new insurance with a common major insurance provider, and I needed to get a procedure done. I asked them what the procedure would cost and they gave me a quote, which was already expensive, and I paid that at the time of service. However, when I came in for a routine cleaning 6 months later, they said the insurance "didn't pay as much as they thought" and stuck me with MORE THAN DOUBLE their original quote. I looked into the insurance claim and called the insurance company myself, and the insurance company paid exactly what was according to their billing schedule. There were no surprises. I think the office knew (or should have known, because they're the professionals and this is what they do) that this would happen, and they dishonestly gave me a lower quote, did the service, and then stuck me with the even more expensive bill (but to their credit, they did give me a lower price than what they billed to insurance, but it was still VERY expensive that I was not prepared for). Additionally, I distinctly recall the procedure treated four teeth, but then on the bill and insurance claim, they say they treated six. Unfortunately, I don't really know how to argue this, especially because it happened so long ago. I suspect they didn't contact me about this issue earlier for this exact reason. Again, dishonest. Another concern with this dentist is that it's unprofessional that they use Zelle to get around credit/debit card transaction fees. Every merchant has to deal with card transaction fees, they shouldn't be up-charging that cost and they shouldn't be using Zelle, which is supposed to just be a peer-to-peer payment network. Lastly, as much as I love dogs, I don't think it's hygienic that they keep a dog in their office. In all, I started off loving this dentist, and very disappointed that they turned out to be this unprofessional and dishonest. I'm sad I'll have to go elsewhere from now on.

No one wants to go to the dentist, any more than people want to call a tow truck in the dead of…read morenight, or summon a plumber when the water heater springs a leak. However, in all cases, a dependable professional is extremely valuable. With that, I present Dr. Sheldon Sullivan. My first visit more than 20 years ago was based on location. He was just three minutes from my house. In the meantime, he is now responsible for the majority of crowns and fillings in my rapidly aging mouth. Several years ago I moved 10 miles away. I switched my primary care provider, but not my dentist. I recently had three crowns done, work I'd put off almost five years for no other reason than I just didn't want through such unpleasant procedures (another nice thing about Dr. Sullivan, he offers a diagnosis and treatment but does not pressure you to make a decision right away). The last x-rays revealed a dire situation, which he explained fully and patiently. The work was done over two appointments and included the careful administration of nitrous oxide, the perfect thing to take the edge off. It was damn near painless, and the work was flawless. I love the fact the crowns are milled on site, so none of those ridiculous temporary caps that pop off the second you bite into a steak (or a piece of broccoli, for those who are vegetarian-inclined). Dr. Sullivan and staff members are friendly, courteous and very good at what they do.

The dental work was OK, but the way they do business is absolutely horrible. you pay in the Office…read moreand then you pay again when they send you another bill because they only send estimates to the insurance company and claim that the insurance company doesn't cover it. I will never go to this dental place again. I think they are absolute crooks. If you're a business, you should know what your charges are for the services that you are offering not just estimates, and you get surprise bills later when you think that everything is paid. I have also registered a complaint with a Better Business Bureau.

I had my first visit to Val Vista Smiles today, and I'm so glad I found this office! Erica, my…read morehygienist, gave me the best dental cleaning I've ever had--my teeth feel amazing. She was incredibly thorough and shared so many helpful tips and recommendations, including a toothpaste that I'm already loving. The entire team was friendly and welcoming, and the office is absolutely adorable. I especially loved the Gilbert wall mural--it adds such a fun, local touch. If you're looking for a new dentist, I highly recommend checking them out. Already scheduled appointments for my kids. After 4 year in gilbert and a few dentists later, i feel like we finally found the one!!

I had a great experience from beginning to end. I made the appointment over the phone and I was…read moreable to get in the same week. I scheduled an early 7:30am. They sent my patient forms before the appointment to complete and I was taken to the back as soon as I checked in. Easy scheduling the appointment and friendly staff. Super caring, patient and friendly hygienist who explained the cleaning process and the steps we were going through with the cleaning. She recommended a specific electric toothbrush which I greatly appreciated. The dentist has great bedside manner. I have scheduled my second appointment and would highly recommend.

I have been going to DR. Goates and his staff for over 8 years now and have had only exceptional…read morecare. His team has always gone above and beyond to make me feel welcome and comfortable. This will be a long review as to explain the amount that Brandon has done for me would be hard to explain in a small paragraph. I have dealt with dental issues all growing up. My family all has had issues and a lot of it is genetic issues. I use to get anxiety going to the dentist. When I started seeing Brandon 8 years ago he was great at explaining things and making me feel comfortable. I started doing routine dental care because I now wasn't having the anxiety about going in because I could see how much he was helping me. My jaw has never sat correctly with my jaw alignment causing all the pressure to be on my front teeth. Which in turn caused extreme damage and loss of length on my front teeth. Brandon was so patient and thorough through the whole process of helping me decide what to do with my bite. In my pictures I will add to this review, you will see how much my teeth had been damaged over the years with the constant pressure being applied to my front teeth and what Brandon was able to do to create a beautiful smile and set me up in the future with a more stable bite. Brandon was able to do 12 crowns on the top to help build up the back of my teeth and make a more unified smile. Since having them done I have had minimal pain and almost forget that I had them done when I'm even eating. Brandon was very Thorough and he is a perfectionist with his work. I have heard on multiple occasions since having my teeth finished how amazing and natural they look. Most of the time they don't even know what's different which goes to show how natural they look. I love that he made them look so natural. I have had other people reaching out to see where I had my teeth done because they look so natural. I have also met other patient in passing at his office or finding out where I have gone for dental work, give raving reviews of him as well. I can see his staff and how happy they all are in his office and that also speaks loudly to the person he is and the atmosphere he has created. I highly recommend Brandon for any of your dental needs as I have gone through most of them with him and he has always does an exceptional job. I am so thankful when I moved here 8 years ago that Brandon was the dentist I chose. The first photo is of me at age 18 showing you after I got my braces off. You can see that the back of my teeth didn't hit correctly. The second photo is how much they had worn down over the years and were starting to chip off. The third photo is a picture of me before I had all the dental work finished. The next few photos are the after. Thanks to Brandon I now have a full smile and a more stable bite.

Everyone was so nice and helpful, this was my first time going to a private practice for dental…read morework and Dr. Van Dyke is seriously the best, I will never go to a PDS office ever again, I will recommend this practice and Dr.Van Dyke to any and everyone!

Personable staff , very helpful with all my concerns . Yana Gerhardt is really proficient in what…read moreshe does. Glad I transferred here from another dentist due to Insurance issues

The dentist and hygienist are very thorough and make the process very easy. But the front desk…read morestaff, including the manager are extremely rude, and do not provide any helpful information when asked by the customer. I will unlikely return because of the attitude and disrespect of the front office.

I'm back again to express my continued satisfaction with Dr. Ladd Williams & his team!! If you are…read morelooking for a great dentist, stop looking & call and make an appointment now ! His expertise, knowledge & experience goes unmatched & his team...family!! He's very meticulous & takes great pride in his work & most important...he genuinely cares for his patients! Don't hesitate, call now!

My teeth were horrible. I had to smile with my hand in front of my mouth. My wife told me to stop…read morewasting my time and go see Dr Williams. smart woman... I had "alot" of work done and took ONE pain pill for all of that. Unbelievable !!!!!!!!!!!!!!! He is truly the GOAT... its not Tom Brady. The staff is A plus. So stop looking for a dentist .. you found the GOAT

I have had several procedures here and all staff has been amazing and caring. It took me awhile to…read morefnd a good dentist and I finally have! Other than a small hiccup with billing, which was fixed, I've seen both dentists here and they are great!

The first time I came here, the service was top notch. I left happy and thought I had finally…read morefound a good dental office. After my last few visits, I will not be returning, nor will any of my family members. At my last appointment for a cleaning, the hygienist was telling me how dirty my teeth were and told me that I don't brush or floss my teeth. Well, I don't know how I've made it this far in life without brushing my teeth! She made me feel awful about my teeth and made me feel like a disgusting human who apparently doesn't brush or floss. I had a few cavities and made a follow up appt to get them filled. I was given the appt with paperwork stating what teeth would be getting the fillings. It's a good thing I kept that paperwork! I showed up to the appt for the fillings and was told my appt was never made and was never put into the system. Yet I had the paperwork showing otherwise! They took me anyway since it was their mistake, but I was treated as a walk in and made to wait, wait, wait. I had another appointment that I booked 2.5 hours after this one and I had to actually contact the business of my next appointment and notify them that I would be late. And sure enough I was 30 minutes late to my next appointment because of Avalon dental's incompetency. Speaking of incompetence.....approximately 6-8 months after this, I had a dental cleaning at a different dental office and found out that I had a "huge" cavity that Avalon dental missed! It was so large that had it gone any longer I would have needed a crown! The cavity was clearly visible on the x-rays taken at Avalon and they never treated it or informed me of the cavity. One of my family members actually did have a crown placed through Avalon dental and the whole experience was nothing but a nightmare! They told my family member that they ran the paperwork with the insurance company and that the crown was covered. My family member had the procedure and was then hit with a massive bill from the insurance company. Avalon dental never cleared it with the insurance first and said they did! My family member then had to get more medical documentation and basically do Avalon Dental's job for them with submitting required paperwork and documentation to the insurance company to get this covered, which is what Avalon claimed they did, but did NOT! The woman in the office that handles insurance and billing is EXTREMELY RUDE! Called multiple times requesting that we contact the insurance company to pay them. Is that not her job? I contacted the insurance company and per the insurance company, they had 90 days in which to provide Avalon dental with the payment and it would be payed in 90 days. I called and let the insurance/billing lady at Avalon dental know this and she continued to call us MULTIPLE times requesting a check from the insurance company! UNBELIEVABLE!!!!! Again, this is her job to contact the insurance company....why were we having to do her job for her? Not to mention she continued talking over us on the phone, kept interrupting us multiple times, and would not let us speak! She was calling us up like a bill collector when it was out of our hands. We told you, the insurance will pay you in 90 days! QUIT calling! We QUIT coming to Avalon dental after these incidents. Will not be coming back. EDIT: The business thinks I have the wrong dental business because of my name and location being California. I have the correct business and I was a patient of yours more than once. I travel to the valley here MULTIPLE times per year and have well over 200 reviews for Arizona businesses, including yours. If you took a look at my reviews, check-ins, and photos, you'd know that. I was just in Phoenix this morning. As for my name, this is a variation of my name. Just because it doesn't exactly match my medical record, doesn't mean I was not a patient of this office. I do not wist to talk to you or anyone from this business. I shared my experience with your business on a review site. Please learn to take negative feedback to build a better business for current and future customers/patients.

Dr. Vivian and her lead dental assistant Kaylaover exceeded my expectations. I've had a lot of…read moretrauma in regards to dental work since I'm 16. I have worn an upper denture. Every time I go to a dentist, I cry. Usually a lot. Kayla

Don't go here, they will send your personal medical information the the wrong people breaching…read moreHIPAA and not fix it. I have been trying to get them to stop sending me medical bills for someone that's not me for over a month now and they can't seem to figure out how to send private personal information to the right people. Protect yourself and your information and go somewhere else.