I opened up a storage unit at the beginning of 2025 in Modesto California. Had the unit less than…read morethree months and got a $60 increase. Now in November, I'm getting an $80 increase. This is highway robbery ! Very bad business practice should be illegal. Beautiful facility but crooked people. Will locate another safe place to put my things temporarily and will never do business with this company again.

The people up front are really nice and helpful but the rent is way to high and the fact that they…read more open at 9;00 and close at 6:00 definitely a inconvenience.

Everything, super friendly helpful staff... I went there to run a U-Haul in no time at all I was…read moreout the door

They have always been polite and have the best prices in town. The 2 gals in office are friendly…read moreand courteous.

my storage was broke into twice, they do not have cameras where they need them and even knowing…read morethis do not not put up more cameras I hope no one gets of of their store units unless you want your stuff stolen.

This place is the worst place in the entire world Lie after Lie, make you pay for insurance that…read moredoes not cover anything. The people who work here look like they involved with the scam. Lost everything.

More cameras and security. Better staff that understands when your storage unit has been robbed by…read morestaff and all your life long belongings are gone they should care but they don't

Be very careful of this company and its poor business practices. We have been with them for just…read moreover a year and they have increased their cost twice. The first increase was for 13% their newest increase will be 36%. Customer service is fair and the facility is kept clean for the part. We have had some issues with bugs getting into our unit. I strongly suggest you think twice before using StoreQuest as your storage provider. We will be looking for a better company next year.

Service, access hours, cleanliness, hassle free, no crazy up pricing 2-3 times a year with NO cap…read morejust cause the law reads they can!!!!!! Thank you heritage for being there for your customers and choosing to have great customer service and happy customers rather than to rip off people and make 3× the amount they signed up for when first renting the storage!!!!

Poor communication. I had a unit there for 2 years on auto pay and paid every month. They switched…read moreto a new payment system and I didn't notice the emails sent so I was charged a lot of late fees. They will not call you to tell you there is an issue I was 17 days passed due and I had to call them. UPDATE: She doesn't have time to make a call to a customer they have had for 2 years with 0 late payments but she has time for this elaborate response telling me how wrong I am. I hope this reflects the management and customer service you will get if you choose this place. The only 5 star review they have is from the manager

very well kept storage units, customer service is great, they will always get back to you in a…read moretimely manner, great people, great place I'd definitely recommend. Happy Tenant

This is in regards to their website software upgrade. They lack the help link. I tried to contact…read morethem because I tried to log off at the end of making a payment of $ 30 late fees in addition to the regular monthly fee, and it won't allowed me to log off because the logoff link was non-existent so I had to leave my account wide open in the Internet. This is really an uneasy feeling really and their website set-up it has a glitch, and needs to be corrected as soon as possible!

Autumn and Ralphie are a great team with excellent customer service skills to help you navigate the…read morenew management system here at Monte Vista Mini Storage

Autumn was great she explain everything very clearly to me. Wishing her my best she is very good…read more Very good customer service.

Marlo, the lady in the office is so amazing I showed up a couple minutes after six and she closed…read moreat 6 PM. She opened the doors and was filling out my paperwork, When the rudest man that I've ever had contact with comes into the office and reprimand me for my truck being parked in the wrong spot I went outside immediately and I said I'm sorry I didn't know where to park and he was rude about that too. I'm 70 years old and for a man to talk to a woman like that is unbelievable and unexcuseable much less a manager that lives on site and he said he wasn't being rude so what does that mean he's an asshole all the time????? Needless to say, I left without getting a unit Needless to say, I used a few choice words and left without a unit

If you are relocating to the area and are in need of a storage I highly recommend Security Public…read moreStorage! Steve & Angela are wonderful Managers and always go the extra mile for their customers. All the office staff are great. I have been a customer for almost a year now and I wouldn't think of going to another company'. Never any issues or concerns, and I can always rely on them to contact me if there are ever any changes beforehand. They always call you with a reminder notice that payment is due so you aren't hit with a late fee. And obtaining a storage is easy as 1-2-3 they get you in and out quickly. They care and aren't looking at you as just another dollar sign. They look at you like family and treat you like it too! Don't believe me go ahead and see for yourself. Thank you Security Public Storage Staff for all your help and hard work in keeping my storage and items safe!!!