The staff is always helpful. And, you can't put a price tag on A1, 2nd to none customer service…read more The place is secure, and everyone must check-in before entering their storage spaces. I approached the value and confidence that my things are secure with American Storage!

I really don't understand all of the bad reviews. My dad has been renting a storage unit here for…read morenearly 20 years. After him, my brother and I rented one. The staff is helpful, the owner can be straight forward, but as someone that is straight forward myself, I know she means no harm and is quite sweet. This place is cleanly, and expects you to the same. If you didn't get your deposit back, you probably didn't deserve it back by the looks of the unit you emptied. I moved from a unit to a larger one and swept and got my full deposit back. Great place!

The good: -The…read moreinitial price I got was pretty good. -They have a phone app that you can use to open and close the gates. -All the staff I dealt with were really nice. The bad: -That pretty good initial price was $84.21. After two months it increased to $157.20! That's a $73 increase, almost doubled my rent. I had a bunch of stuff in there that I didn't have room for, so I was stuck. I had to rearrange my finances and pay it. -It stayed at $157.20 for four months and then I got another notification that my rent would increase to $237.20! That's an $80 increase! That was more than I could pay. That's a $153 increase in less than 6 months. That would have been just under triple my original rent. -When I told this to the woman at the office, as usual, she was super nice and felt bad. She said she had never seen such high or frequent increases. She said she could ask her manager to lower it but was certain he would say no. -I went online and found that I could rent a larger unit, at the same place, for less than half my new rent. So I did. When they called to confirm my order, they told me that what I did was technically against their rules. So, they raised my rent by an insane amount, then, when I do something to save some money, I'm told it's against their rules. -While moving all my stuff from my original unit to the larger unit, while walking back and forth I noticed at least ten or twelve black widow spiders making homes in the doorways of units. That's just in the units I happened to walk by. -I also found that a lot of my own stuff was damaged and pooped on my mice. I found holes where they had chewed through the walls to get in. There's definitely a pest problem. Because of these rent increases, I will never rent at Extra Space Storage again. I will rent at another place that costs more and is farther away before I rent from this place again.

If I could id leave 0 stars. Brought my RV here last year in August, hoping to keep it safe. At…read morefirst, they started off with a reasonable rate of $145. But just a few months in, my husband and I get a called that someone broke into our bottom storage and broke the lock. Stole almost everything which was worth $300-500 worth of camping gear. Ripped our batteries off the front and broke our key slot to the front door and bent the frame of the door in two areas. We can no longer use our key to get in through the door. We have to pay to get it replaced. What makes it worse is after the fact that, that happens the staff has no sympathy or intention of accommodating a solution for their clients. The right thing to do would be lower the rate for a couple of months, give a month or two off of no charge. That never happened. Another issue; Fast forward to now. How does 43 days late total to $600. Complete rip off. Should of been $350 and then maybe late fees I get it maybe $400-450. Ok but $600 and something dollars is disgusting. A storage business should not be allowed to do that. But they have all The excuses in the world why they can change price out of no where and take no accountability in the fact that our property was damaged in their storage! Isn't the whole purpose of storing your possessions away, is to keep it safe and free from harm/damages. But yet they come up with bs, saying we take a risk storing our items and there is nothing they can do. No its not their fault that some thief broke in and took from RVs there but there is plenty they can do to show that they feel for their renters. This location is ghetto and you will be screwed over if a random unfortunate situation is to occur with your belongings. Beware of this location and go to turlock location instead. They have a better reputation and the area looks way more safer and cleaner.

We needed a short term storage as we moved out of state and Acacia Storage was perfect and so…read moreaccommodating! We came back after a few months to get the last of our stuff and they were available to help the moving company for the trailer drop and pick up! Very clean and secure!

Owner lives on site, great place. Secure and safe. I would definitely do business here again.read more

I opened up a storage unit at the beginning of 2025 in Modesto California. Had the unit less than…read morethree months and got a $60 increase. Now in November, I'm getting an $80 increase. This is highway robbery ! Very bad business practice should be illegal. Beautiful facility but crooked people. Will locate another safe place to put my things temporarily and will never do business with this company again.

The people up front are really nice and helpful but the rent is way to high and the fact that they…read more open at 9;00 and close at 6:00 definitely a inconvenience.

Great management clean facility and most importantly very secure Storage units. I highly recommend…read moreSecurity Public Storage In Modesto on Woodland Avenue.

The office staff has been so helpful and kind with any questions I had. Steve has been there since…read moreI started putting my father's items there for the last few years, great service. They made the process of closing out, simple and stress free.

Name: Beaudan Longwell…read more Ellis Storage on tully is a fantastic storage facility in contrast to the other storage unit locations available in the area, it stands high above them all. The price is more but thats because you are getting every pennies worth in customer service and security first of all! And even the hospitality was nice as well! Special thanks to Kristine! Easy to navigate the storage grids and the unit doors are mostly underneath awnings so that was nice. top notch security and they take their job seriously would not store anything anywhere else in modesto from here on out! got yourself a life long customer here!

Customer service is always great! First rented from Ellis Storage in 2004 for about 10 years with…read moreexcellent service. Started a home project recently that required items to be stored for a few months. I returned to Ellis Storage and noticed security upgrades, and the same excellent customer service. The cost was a concern, but the unit came with a four month special. Call or check the website for specials.

I have been a customer on two occasions since they opened this location. Currently, I have two…read morestorage units with them They are always clean and secure! I have never dealt with anyone here that did not have exceptional customer service. Jamie is always super polite and genuinely cares about helping the customer. I appreciate her consistent and positive attitude!

Could not be happier with this facility. Clean, organized, affordable, and with a friendly staff -…read moreJudy, in particular, is incredibly helpful and always happy to see you / be of assistance. I could not recommend this place enough. If you're looking for good storage, look no further.

very well kept storage units, customer service is great, they will always get back to you in a…read moretimely manner, great people, great place I'd definitely recommend. Happy Tenant

This is in regards to their website software upgrade. They lack the help link. I tried to contact…read morethem because I tried to log off at the end of making a payment of $ 30 late fees in addition to the regular monthly fee, and it won't allowed me to log off because the logoff link was non-existent so I had to leave my account wide open in the Internet. This is really an uneasy feeling really and their website set-up it has a glitch, and needs to be corrected as soon as possible!