This is the second time I've had a storage unit at the Longeway, Sonora Ca. Location. Both times…read morehave been an excellent experience! Dina is an amazing person and I think of her as a friend. Khris that also works there I feel the same way about. They both will go above and beyond for you. I definitely trust my belongings here.

This is an update to my last review from two years ago. At that time, I rented several units…read moreeventually downsizing to one 10x20 unit. Last month I finally left this establishment and should have done this much sooner. I am currently saving a significant amount of money by doing so at another facility. Savings of $140 a month, for the same size unit!!! Dina and Dave who live on this site are great. Dina is the regional manager and Kariss is the site manager. When I first moved in Kriss did her job, as she should. I rented the units but immediately she wanted me to leave a five star review. I did so but that was based on just the move in. During the time there I became increasingly frustrated with Khriss. Reasons why are numerous but the main thing was loss of money. My money!!! After giving written and verbal notice of departure, well in advance for that a specific unit I saw that she let the autopay charge for that empty unit go thru! Once again that was loss of my money!!! Khriss is a nice person but I feel that she definitely dropped the ball on something that was solely her responsibility! Dina did make sure that another overcharge was revoked. Like I said there are other numerous circumstances that cause me to give her this one star review. No brag just fact!

June 12, 2025 and after making several calls, no one would beat their UPS shipping price…read more I boxed up a 90 pound 100+ year old wooden ice box (refrigerator) and had is shipped with insurance. Thankfully, I took lots of before shipping and packaging process pictures too! UPS destroyed it, but Susan assisted me the the insurance claim process. It took months, and that was compounded by UPS changing the damage claim portal. Susan stayed on top of it and 5 months later UPS paid the claim. Thank you, Susan

Love this place! They have by far the best selection of packing materials in the South Bay. And…read moretheir prices are way better than if you went to a UPS store or something silly like that (like I used to). This is a place a dude can just browse and have fun.

Great packaging supply company!! I went in there to see if I could get a bundle small boxes so I…read morecan ship some gifts out. And since they're a packing supply company I was wondering what the minimum order would be. To my surprise, they didn't care I only ordered a bundle and helped me out right away!! This is a MUST GO place because they have all the shipping supplies and they do shipping to China too!

Excellent experience! Great costumer service. Really helpful for myself. They gives more than what…read moreI wanted. Just sharing my feelings with you guys, it's worth it to visit

If I could give negative stars I would…read more I contacted this U-Haul location today because our refrigerator broke unexpectedly and I needed quick, basic guidance on which vehicle in their fleet would be suitable to move it. The employee who answered the phone demonstrated zero knowledge of the services or vehicles this business provides. Even more concerning, he abruptly hung up on me mid-conversation. When I attempted to call back to clarify or resolve the issue, my calls were repeatedly answered and immediately disconnected. This was not a dropped call--it was intentional. This level of unprofessionalism is unacceptable, especially for a business that people rely on during stressful, time-sensitive situations like unexpected appliance failures or moves. If you work for a company, you should at minimum understand what it offers and how to treat customers with basic respect. Hanging up on customers is not a mistake--it's a choice. Management should be aware that this location reflects poorly on the U-Haul brand. The lack of professionalism, accountability, and basic customer service here is astounding. I will not be returning, and I strongly caution others to think twice before relying on this location for anything time-sensitive or important.

Josh is friendly and highly knowledgeable about getting your package where it needs to go pronto!…read moreHe'll give you the best quote based on your needs and even pack your items professionally for a very reasonable price. And there are no long lines! In & out in a jiffy.

I wanted to ship a set of glass dishes and matching coffee mugs to Hawaii. Maria, at Box World,…read morepacked all into a cozy box with lots of padding. Six days later, niece received all glasswear without one chip! Not my first visit to this business. Highly recommend using Box World for cardboard needs.

They did an excellent job for me!…read more They boxed and shipped my large Trip Tych picture, with a deluxe Koa wood frame. My daughter wanted this Lahaina land and sea seriograph in her island home. They double boxed it with special protection and sent me a picture of their work. This Trip Tych was to big for me to handle so they arranged a pick up. After boxing it they shipped it via UPS. It arrived in great shape. Their communications were above and beyond any business I've dealt with. I knew my art work was being taken care of. R. Brown

Extremely helpful, Steve and his team were awesome, helped us find the perfect sized unit for an…read moreamazing monthly rate!

The units are filthy and pest control is a serious concern…read more On-site managers are ill-informed and their boss Brett is a tool. Between the cleanliness and the personalities I would go literally anywhere else if I were you.

Just what the name says and just what I needed. I drop off my vintage amplifier, share the…read moredestination and packaging notes, pay, and they pack it up safely and send it on its way. It could not have been easier. (The packaging served for the round trip to an amplifier repair shop, and the amplifier came back in perfect shape)

I needed to ship an enamel dutch oven safely over the holidays, and I'm so glad I trusted Alex and…read moreHandle with Care to do this. I'd never shipped anything fragile before and I didn't trust my packing skills, so I'm so grateful the delicate cookware was carefully wrapped and shipped, arriving safely to its destination. They are the only business I will go to in the future for careful shipping! Their pricing was also reasonable, which I very much appreciated. Thank you again, Alex!

Such an easy and smooth experience! The staff was super understanding and helped me with everything…read moreI needed without any hassle. Moving and storage can be stressful, but they made it simple

This facility is always kept clean and the staffs are super friendly. Feel safe and comfortable…read morehaving my stuff there.

Great store always have supplies available and owner is very helpful when I needed supplies to move…read moreout my apt .

Needed two over-sized, odd-shaped boxes for items I ship from my small business. I tried USPS,…read moreonline, Lowes, Office Depot, Home Depot - even checked out availability and pricing on ebay and Amazon. No one had the right dimension box or I would be forced to spend $50-$200 for a pack of multiple boxes. I was at my wit's end, trying to figure out how to ship two important orders without spending more than I wanted to on a shipping box. I finally called UPS to ask if they had the right size for me to purchase - although I did not want to use UPS as a carrier, preferring USPS - they told me they did not even carry the size box I needed, but referred me to this establishment. From my first inquiry phone call to the next day purchase of the boxes, I had a courteous man immediately help me with my shipping needs. The pricing was very reasonable. The shop is fairly small, but they carry a large assortment and range of box sizes. I went in sort of end of day, an hour before closing. and I was served with courtesy and care. This will now be my "Go To" shop for shipping supplies.