This place in Atwater does not answer the phone. Also the website says it takes "message requests"…read morebut it doesn't even work and the chat option on there doesn't work either had many questions with no answers.

Great storage facility! Clean, great rates and secure. I'm glad I picked this location.read more

Yes! Great Staff, especially Susie. Clean facilities. Professional. Lots of choices of different…read moresize units.

Very rude front office. Went in for quotes and was rudely told rates are online. Walked right out.read more

Tha staff was very nice and helpful and the facility itself is very clean . Would definitely…read morerecommend.

I just love the service here...so I recently just met the new employee and she is a more gem. I was…read morecleaning and straightening up my unit (it was rather pretty hot on this day) when MASI came by and checked on me, she stopped by and gave me a cold Gatorade and a cold water. Now she really didn't have to do that but I so appreciate her for it. People, if you have a unit here please stop by and met our new friend MASI.

I have used Merced Mini Storage several times over the past 24 years and have always been very…read moresatisfied with their service. They have always been courteous and accommodating in every way. The units that I have rented have always been clean and in good repair. The next time I need a storage unit, I'll be back.

From the owner: Welcome to Merced Mini Storage, proudly serving the Merced, CA, community for over 30 years. We…read moreoffer affordable monthly rates and a wide range of storage unit sizes to meet your household or commercial storage needs. Our friendly and professional storage managers are here to make your move stress-free, providing exceptional customer service every step of the way. Whether you're looking for short-term or long-term storage, Merced Mini Storage has the perfect solution to fit your needs and budget. Visit us today and start saving with Merced's trusted storage provider.

Lack of compasion by management and her team . Horible customer service . Save yourself stress and…read moreanxiety.

Very kind people Darrel and his wife are very helpful and professional. The prices here are also…read morevery competitive.

Horrible service. Two employees told my wife to come fill out paperwork, then another employee…read moreturned her away. I am a previous client and military veteran which they are familiar with and rented a parking space for almost one year. I called and spoke to Barbara, who told me they had one parking spot left. I told Barbara I work during the day and cannot drive down during business hours. She told me to have my wife come down to fill out the paperwork. When my wife arrived; and mind you - CA is a community property state - the GM, without checking ANY REGISTRATION said that my wife cannot sign the paperwork because the title is in my name. We drove 12 miles there and back at their direction, and all we got was a person who said they were the GM rudely and forcefully tell us "Sorry for your frustration." And then blame it on BARBARA - their BEST employee that consistently gets FIVE STARS. Perhaps SHE should be the GM. Make sure Barbara is there - or you may get BAD service, or someone that is not familiar with the customers lose business for their unit.

Barb was super helpful with mine and my husbands rental. She returned our phone call right away…read morewhen we had an inquiry about a unit available. She was ready and available to assist us. Barbara incorporated my husbands military discount and was very thorough with the unit, fees, discounts and payments. Highly recommend!

Coordination could be smoother. I ordered a large order of boxes for pick up at 6:30pm. I called…read more800# same day to check if I can pick up sooner. I was told it was ready but when I arrived at site, they had a hard time locating my order. I gave them my confirmation and finally was able to pull up my order but nothing was pulled and was not ready. Another 15 min to pull my entire order. Otherwise, staff was accommodating and helpful. This is my go to location when in town for all my moving needs.

This place is WILD…read more I showed up and waited 5 mins in an empty lobby (for bonus points the office door was open and unlocked as well). Walked myself through the garage. No one there either. Kept looking around and finally found THREE employees just shooting the breeze on the far corner of the lot. Once they noticed me they (slowly) started walking back and when they got within ear shot I asked if they were open. They said they were so I walked back into the office. Sat in the office by myself for 3 more mins while they finished talking outside and finally gave up and left. One slacker is par for the course these days but they got THREE people on payroll who don't give a single care...