I do not give out 5-star ratings liberally as I am a pretty tough critic. Our recent experience at Denver Mattress Park Meadows was absolutely terrific. We walked in and were prepared for something like you might get at a car dealership. We were not planning to buy that day and were ready to fend off the assault of pushy, overeager salespeople.
Much to our surprise we were politely and pleasantly greeted and told to look around. Only when we had a question, did someone approach us - Randy Beck. We didn't know it at the time but he was the store manager (we only found this out after completing our purchase). We had done some online research and Randy showed us what we came in looking for - BeautyRest Black. He let us try out the several versions they had in the showroom and then suggested we consider a few other options for comparison. To our surprise, these other alternatives were less expensive. They included brand names with which we were familiar. We had thought we had ruled out foam memory mattress because of an experience at a hotel that had one which we hated. Randy suggested we try out everything that was in the range of firmness and quality we wanted. To our surprise we like the new memory foam mattresses.
We saw one that had a remote with it and inquired about what it was for. Randy explained the it was an adjustable bed. "Oh, we don't want that. We don't have a TV in our bedroom, never use any electronics there, and we rarely read in bed. We don't need that for sure!" Randy explained it adjustable beds were not for entertainment but for sleep quality. Really? We were skeptical. Until we tried it. WOW. What a difference! One of us (embarrassingly me and not my husband) is known occasionally to snore. And both of us - in our late 50's/60's - have joint aches. We felt that the super-comfortable, firm memory foam adjustable bed from a name brand manufacturer might just be the one.
By this time, Randy had already spent over an hour and a half with us, listening to our feedback, observing our non-verbal impressions when we tried each mattress, and measuring our alignment/strength on each contender as he was courteously educating us in this not-too-easy-to-navigate purchase. By then we trusted him completely.
"Can I show you something you might like from Denver Mattress?" Randy asked. Sure - at this point we were willing to take any advice he had. Though wary - how could a Denver Mattress brand beat the Big Boys (besides maybe price)? - we tried one out. Actually we tried two out, with both of them seeming superior in every way over the name brands we were considering. We ended up buy a split King (two Twin XL's) adjustable set by Denver Mattress - something we had never contemplated before Randy's superior knowledge and expertise was imparted to us.
But it didn't end there. Our address was out of the standard delivery zone. Randy called the warehouse and arranged for delivery the very next day (otherwise we would have had to wait 2 weeks). We received a $500 discount on our purchase and an upgraded remote system for the bases. The checkout process was easy and even though the final cost was not insignificant -because of the choices WE made - we viewed it as an investment in our sleep and overall health. And we knew we would never shop around because of the fine service Randy provided.
It's been about a week since we've had our mattresses. I wanted to wait to see how the delivery part went and whether the beds were as comfortable and well-suited for us as we'd hope. Delivery was a breeze! The two very strong guys who showed up were polite, competent, and mindful of our home, respectfully watching out for walls, furniture, and carpeting that could be dinged or soiled during the process. None of that happened and everything arrived fresh and new and was properly set up.
We now know what sleep health means! The adjustable beds are terrific and we are both sleeping better than we have in recent memory. Randy deserves a ton of credit for all of this and yet we know behind him, is Denver Mattress as a business. We couldn't be more pleased with each of them! read more