We had our new split-king adjustable bed delivered today, so this review is only on the delivery experience. Mario and Alex were on time per the original time window, but about 1/2 hour earlier than indicated in the tracking. (Luckily we were dressed.) They were courteous, and very quick--after they left, we realized they were so quick because they had done a half-assed job of assembly: 1. New frame was attached precariously to our existing headboard--bolts not tightened (just pushed against the wall) and on one side Mario didn't install a nut and washer. 2. They said the bolts didn't line up with the holes already drilled into the headboard, so they used only one bolt on each side. They did line up. My husband installed the additional bolts. 3. Connecting straps to hold the bases together were not installed. If you have delivery from Denver Mattress, be sure to supervise every step of assembly carefully. I did like the level and amount of email/text communication and the delivery information included a photo of one of the workers. That is brilliant and creates a greater sense of security. read more

I worked with three very nice gentlemen who saw to it that I had what I needed to make my purchase satisfactory. what a team! thank you so much. read more

It all starts when you are fortunate enough to meet and work with Brian McRae. Brian walked us through ALL the options and when finished we selected our New TEMPUR-PEDIC California King. Shoping at Denver Mattress with Brian is a very personal, professional and luxurious experience. Looking for a good nights sleep, look no further, Brian McRae is ready to get you the great sleeping experience you're looking for. read more

Easy to work with. We went in and told our sales person what we were looking for. He was patient and didn't try to steer us towards more expensive mattresses. We found a mattress perfect for us. Delivery was easy peasy. read more

Denver Mattress - Mattresses Near Me - Lone Tree, Colorado

Nice enough salesperson..... plan on meeting them again within a couple of years. We bought the Denver Mattress brand "Durango". This mattress was good for about three years. At about 3 1/2 years the mattress had more valleys than I could count. I'm 190 lbs. and my wife is 140 lbs, just average shape/size. We are those OCD people who rotate the mattress once every three months. Mattresses are expensive so you would think they would last more than 3 1/2 years. Most do!! The life span of an "average mattress" is estimated to be 7-10 years. I prefer to support local businesses but if their products are subpar I have to go elsewhere. Cannot recommend. read more

Most people don't buy a bed very often. It sure is nice when you do to deal with someone who is super knowledgeable, attentive, and helpful. Fortunately, my wife and I recently had this kind of positive experience. Hey, it's a highly personal purchase and you're spending roughly a third of your life there, right? Jay Hawley, our salesperson, specifically made our time at Denver Mattress most pleasant! Leading up to the purchase, we browsed and talked about different beds and options the week prior. During the week, He was available by phone for follow-up questions, and then the day of our purchase, He was absolutely great and as a result we now have an outstanding bed and got it at a very fair price. Couldn't be happier! It also must be said that Denver Mattress' in-house premium brand, Doctor's Choice, is a solid alternative to the more expensive national brands, which they carry as well. If you're looking to improve your sleep experience and want great service and options, check out Denver Mattress. If you're going to the Lone Tree location, ask for Jay Hawley. You'll be glad that you did! read more

After searching and searching for a new mattress I finally told the hubs, lets just try Denver Mattress and within 10 minutes I had found my perfect one (Telluride Plush)! No pressure, lots of info, good prices and quick delivery. I don't know that I will need another mattress for awhile, but when I do will just head straight here - they rock! read more

Overall good experience at Denver Mattress from shopping, to purchase and delivery. Started mattress search at Sears where little assistance was offered and Macys which sells rebranded mattresses making difficult to compare prices and was a lack of substantive information from sales staff. Was my first experience at Denver Mattress and I was pleased it wasn't high pressure sales and there was a good selection available. The mattress we selected was priced the same as at Macy's but the pickup of the old mattress was free saving $25 over Macy's and it included a $200 credit at the store that we can use for sheets, pad, etc. Our salesperson was relatively new but he was helpful and looked up information to help us compare products. I was pleased with the experience and would shop there again. read more

I'll admit, I didn't have high expections...as I haven't really 'enjoyed' mattress shopping in the past. When me told the Salesperson (his name was Anders...he's 6'7" and you can't miss him :-), that we just needed a queen set for our guest room, he was very respectful of our requirements (decent quality, good comfort, economical, but good enough that our guest would want to come back and visit again!). He didn't try to to push solutions that were past our budget. He was very patient and asked all the right questions. It was a hassle-free, pleasant experience and we would definitely buy from him again. Thanks Anders! read more

Our whole experience with Denver Mattress was excellent. Our sales rep, Jay, was great--knowledgeable, and friendly. He gave us the time to try many options, but did not push any particular one. The delivery was on time and was clearly communicated. We could not be happier with both the process and our mattress. read more

Bought a top of the line mattress and adjustable base to be delivered the following weekend. Well they could only deliver half of the order and asked to deliver the rest of it next weekend, I can't so the guy says he will see what he can do and will call me later. He never calls me back later. Ugh, a very sad day indeed. I hope they make this right, I just don't see how they can. UPDATE! They totally made things right. Thanks to all who helped and treated me with kindness and respect, your professionalism is outstanding. read more

We came here with the intent of purchasing a mattress that day. Having done quite a bit of research, Denver Mattress had good reviews both in terms of customer service and mattress quality. When we walked in, we were immediately approached by someone in sales (the store was otherwise empty), who proceeded to walk us through a series of "tests" to determine which mattress would be right for us. You could tell he had probably given the short spiel about 482 other times that day, but he was very friendly and not too pushy (only slightly). The tests were all pseudo-science, but we used the time to assess the mattresses we were interested in. He could sense that we needed some time to discuss, and he gave us ample time to do so. Even as the store was closing, he sat down with us to talk about pricing. He honored a weekend sale price that had ended the day prior, and he gave us an add-on box spring package at no additional charge. Our experience was faster than what we expected and it was friendly, which I appreciated. And we absolutely love our mattress. read more

Excellent experience at Denver mattress. Go see Lewis, he took great care of my family. We started with the Richmond mattress, but was too firm for us. We traded for the Telluride mattress, and it's been the best/most comfortable mattress that we have ever had. I don't want to get out of bed in the morning, it's that comfy. Thank you Lewis for making our transaction easy and no pressure. We will be back. read more

Denver Mattress - Mattresses Near Me - Lone Tree, Colorado

About three weeks ago my husband and I purchased a King mattress and box spring at Denver Mattress (DM). We went to this DM and the one on Colorado because each has the same mattress in different firmness and we were debating which mattress to get. We also visited two other mattress stores. Once we decided what we wanted, even though DM already had the price beat from their competitor by $200, they were willing to match a former promotion that I had seen at the Colorado store. (Somebody forgot to take the promo sign down on the one bed I was testing out.). All I had to do was ask and they gave me another $180 discount. The sales guys are very pleasant. We worked with Hiuh and Tim when Hiuh wasn't there. DM has the best 'try the mattress out' deal. 4 months and you get 100% credit and you get a reduced credit after that but can exchange for up to a year. Also, if you live close by there is no delivery charge for an exchange. (We live about 3 miles away.). Lastly, our new mattress is so thick that I have to do a tricep press to get into bed. My husband mentioned that they have low profile box springs, and so I called DM and asked if we could exchange our box springs. Sure, what day works for you?' No charge. Lastly, DM gives a $200 credit towards their pillows and mattress pads. read more

We just bought a mattress and box springs. The sales rep Jay was super kind and very helpful. When we had an issue with the box spring having a rip the store manager Kelly went out of his way to make it right. He was extremely helpful and made sure to make all things right. He is one of the nicest managers around. Super happy with this store read more

My salesperson, Brian McRae was excellent. Low pressure and didn't push one brand over the other. Allowed us ample time to try out each mattress and as we narrowed down what we wanted, showed us mattresses that had a similar level of support and feel. This is the 4th Denver Mattress bed we have purchased over the years and we have always been happy with the quality and price of their products. I considered ordering a bed online, but was a little nervous about getting our money back if it was not to our liking. read more

With the current issue of Consumer Reports in hand, which rated Denver Mattress' Doctor's Choice #6 out of 80 products reviewed, we went to the store to buy a queen and a king. Splendid sales representation to include a pressure test that actually dissuaded us from the firm version we'd decided on to the plush. Both beds expertly delivered and installed days later, and restful sleep since. Cannot recommend highly enough. Don't buy elsewhere before visiting Denver Mattress. With the service, warranty and quality there, you can't do better. They can offer pricing far less than brand name competitors owing to their factory direct method, and doubt any other brand surpasses their quality. read more

I needed a new bed immediately and had no idea what I wanted. I walked in and was immediately greeted by a sales rep. I guess my experience will be a bit different from someone who is only "looking" for a bed since I knew I was going to walk out with one. He told me about all the levels of beds but I didn't feel like he was trying to sell me on an expensive bed. I told him my budget and he directed me to the line of beds that fit within that. He had me lay down on several beds, did some comfort tests with me that I'd never done before and we picked one out!! I told him I didn't need pillows, he didn't push. I left having purchased a bed and it was delivered THAT EVENING!! I LOVE my bed so I can't speak for any type of customer service after the fact but all in all I'd recommend Denver Mattress and this location to anyone looking for a bed. read more

My husband and I went here to start our mattress search -- mainly because it is close to our home. We were greeted by a salesman as we walked into the door and he showed us around the store, he helped us determine what firmness of mattress would best fit us, and showed us different models in that firmness. Overall our experience was good - we weren't looking to buy yet but we will definitely keep Denver Mattress in mind throughout our search. Their prices seemed reasonable, and their sales people were courteous and kind -- never once were we pushed to "buy it now" or made to feel uncomfortable. If we decide to buy from here I'll update my review to include how that goes. read more

We bought our king size and queen size mattress at Denver mattress company in Littleton. We are very happy, and when we went to move, they gave us a free king size and queen size bag for our mattresses to protect them during the move! read more

I do not give out 5-star ratings liberally as I am a pretty tough critic. Our recent experience at Denver Mattress Park Meadows was absolutely terrific. We walked in and were prepared for something like you might get at a car dealership. We were not planning to buy that day and were ready to fend off the assault of pushy, overeager salespeople. Much to our surprise we were politely and pleasantly greeted and told to look around. Only when we had a question, did someone approach us - Randy Beck. We didn't know it at the time but he was the store manager (we only found this out after completing our purchase). We had done some online research and Randy showed us what we came in looking for - BeautyRest Black. He let us try out the several versions they had in the showroom and then suggested we consider a few other options for comparison. To our surprise, these other alternatives were less expensive. They included brand names with which we were familiar. We had thought we had ruled out foam memory mattress because of an experience at a hotel that had one which we hated. Randy suggested we try out everything that was in the range of firmness and quality we wanted. To our surprise we like the new memory foam mattresses. We saw one that had a remote with it and inquired about what it was for. Randy explained the it was an adjustable bed. "Oh, we don't want that. We don't have a TV in our bedroom, never use any electronics there, and we rarely read in bed. We don't need that for sure!" Randy explained it adjustable beds were not for entertainment but for sleep quality. Really? We were skeptical. Until we tried it. WOW. What a difference! One of us (embarrassingly me and not my husband) is known occasionally to snore. And both of us - in our late 50's/60's - have joint aches. We felt that the super-comfortable, firm memory foam adjustable bed from a name brand manufacturer might just be the one. By this time, Randy had already spent over an hour and a half with us, listening to our feedback, observing our non-verbal impressions when we tried each mattress, and measuring our alignment/strength on each contender as he was courteously educating us in this not-too-easy-to-navigate purchase. By then we trusted him completely. "Can I show you something you might like from Denver Mattress?" Randy asked. Sure - at this point we were willing to take any advice he had. Though wary - how could a Denver Mattress brand beat the Big Boys (besides maybe price)? - we tried one out. Actually we tried two out, with both of them seeming superior in every way over the name brands we were considering. We ended up buy a split King (two Twin XL's) adjustable set by Denver Mattress - something we had never contemplated before Randy's superior knowledge and expertise was imparted to us. But it didn't end there. Our address was out of the standard delivery zone. Randy called the warehouse and arranged for delivery the very next day (otherwise we would have had to wait 2 weeks). We received a $500 discount on our purchase and an upgraded remote system for the bases. The checkout process was easy and even though the final cost was not insignificant -because of the choices WE made - we viewed it as an investment in our sleep and overall health. And we knew we would never shop around because of the fine service Randy provided. It's been about a week since we've had our mattresses. I wanted to wait to see how the delivery part went and whether the beds were as comfortable and well-suited for us as we'd hope. Delivery was a breeze! The two very strong guys who showed up were polite, competent, and mindful of our home, respectfully watching out for walls, furniture, and carpeting that could be dinged or soiled during the process. None of that happened and everything arrived fresh and new and was properly set up. We now know what sleep health means! The adjustable beds are terrific and we are both sleeping better than we have in recent memory. Randy deserves a ton of credit for all of this and yet we know behind him, is Denver Mattress as a business. We couldn't be more pleased with each of them! read more

We have purchased from this company previously and have never been disappointed. Today, we worked with Izak Wherry and were very happy with his customer service. He listened to our wants/needs and was able to present a variety of options. He was knowledgeable about all of his available product and was able to provide a lot of information. Thanks, Izak! read more

They turned what would have been a rough experience into a smooth one. Didn't end up making a purchase but might return one day do to the follow up customer service. read more

Would not recommend their mattresses to anyone. I certainly will never buy them again. After roughly a year the underside of my mattress began to get holes in it from lifting the mattress a little to change the sheets. I notified the company and was told that it was my fault for "improperly moving the mattress." I have owned plenty of mattresses and never had them fall apart from making my bed. They did offer to sell me a new mattress so that was nice of them... read more

Sales was great. Mattress and boxspring are great. However the Delivery driver shows up 20 minutes early and I wasn't there because we had an APPOINTMENT between 10 -12. Then he only delivers the matt & box, taking advantage of my elderly room mate who knew nothing about the transaction. I then get home at 9:50 and catch the truck leaving. I tell the driver "I'm supposed to have a frame" and he looks at his clipboard and lo and behold he has it on the truck! In fact it was right on the back (where my items had been). So I believe this guy was trying to get my frame for himself because he knew what he was supposed to deliver from the manifest that he surely looked at upon arrival. I feel that this behavior is deplorable... read more

Shout out to Louis for being so great to work with! We came in a few times and he was very patient with my back and forth. We chose a mattress and after a couple of months, I was having lower back pain. We went back in and spoke with Louis and he took great care of us! The customer service was amazing! I thought for sure it would be a difficult process to return a mattress, but they were so great to work with. read more

Denver Mattress has succeeded in finding the balance between being helpful without being overly pushy. After my first mattress shopping trip in the fall (at a competitor) it took months before I was willing to go back out again and commit to finding the right mattress. Luckily for me, I tried Denver Mattress and had Barry helping me out. I think he sensed my reluctance to have a "sales person" following me around, so instead introduced himself, gave me some information on the mattress I was standing in front of as well as the general store layout, and then left me alone for a bit. He'd then check in with me occasionally, asking which mattresses I liked so far and offering recommendations on others to try. Even - get this! - showing me similar mattresses that were less expensive. When I had found a mattress I really liked and was more receptive to information, he was a wealth of it. And, it really felt like information to help me make the best decision, not like a high pressure sales pitch. I honestly hadn't anticipated buying a mattress right then, but I really liked the mattress and my experience, so I took the plunge. They were running a special where you could get 0% financing for 48 months. It was easy to sign up for and now I won't have to dip into my savings. Also, I wasn't sure when I wanted the mattress set delivered (they will deliver next day, sometimes even same day if you want them to) as I wanted my new bed frame delivered first. As long as I call before noon on a certain day, I was told my mattress set could be delivered the next day. When I found out my delivery window for the bed frame, I promptly called to arrange delivery of my mattress set. I had originally gone with the low profile box spring (5 1/2"), but when the bed frame was delivered, it was going to be too tall for my liking. I was able to call and change to the lower "bunky board" that is only 2 1/2". The delivery people were professional and fast! My new bed looks fantastic all put together and I can't wait to sleep on it tonight for the first time. I would highly recommend Denver Mattress if you're looking for a new mattress set. read more

Sammie was exceptionally considerate and polite! He was always at the ready to share information without crowding or hovering over us! Really appreciated his 'no pressure' philosophy and his abundant patience! And Sammie-- try the Changs Spicy Chicken! You won't be disappointed ;) read more

Hey Yelp Please update your records to show the Denver mattress on 8100 w Crestline #b3, near Wadsworth and Cross. Denver Mattress has always treated us well and we've bought a number of mattresses from them and liked them all. read more

I just purchased my first mattress from Denver Mattress. So far I love my mattress and really enjoyed my experience shopping there. I purchased my mattress from a store in Aurora, but picked my bed up from this store. The guys that were working the loading dock were super friendly and knowledgeable. We forgot to grab straps to secure the bed to the truck (whoops) but the guys jumped right in with twine and tied down everything really secure. We had no worries going on the highway with their tie down. I really enjoyed my shopping experience at Denver Mattress! read more

Totally professional and stress-free experience from purchase to delivery. Great communication as well!

My husband and I bought a mattress from Denver Mattress Co in Highlands Ranch (old University & County Line store) only 5-6 years ago and the mattress has completely caved in on both sides where we sleep. It's become a family joke and people who visit us actually lay on it to see how bad it is. For some reason we went back to the store looking to buy a new mattress. We did ask about the warranty and were told immediately that they did not keep any of the records from the old store (which incidentally became the new store) and that they rarely ever honor the warranties because you have to prove that the indents are more than an inch and a half deep. We were also told that it was probably just because our bodies and comfort levels had changed over the years. Really? The irony is that the salesman continued to try to sell us on mattresses in the store - specifically the Denver Mattress Co. brand - by telling us how extensive the warranty was on each mattress. The initial reason we visited this store was because my friend had just purchased a mattress there and at a great price, showing them a Groupon rate she'd seen on a Beautyrest mattress. I took the same Groupon in and the salesman then said that was a very low level Beautyrest mattress (even though in had the same coil rate & other specs of another plus mattress in the showroom) and that they wouldn't honor it. This guy obviously couldn't be bothered with us. I really just want a bed that lasts longer than five years and I'm willing to pay for it! And as convenient as this store is to our home, we obviously would not consider giving this store our business. ...guess we'll go elsewhere. And we're hopeful no one else has our same experience. read more

8 years ago we purchased a new bed (assy) from the same store. We had 2 impressions over the limit for warranty coverage. We recently dealt with Garret and he took care of everything for us to upgrade the bed and we ended up paying about $130. We were so pleased we purchased a new sectional next door @ sofa-mart. Tyler and his staff not only delivered out and picked up our old mattress but 2 guys helped me load some equipment i had been moving that day and took all our old mattresses for proper disposal. Great job! It is nice to know of a company that actually cares and does their job so well. Highly Recommend. read more

Very happy with our purchase. Our salesman Anders was very caring and patient. My wife has M.S and was having a hard time finding the right mattress. We did.. He was Great I would highly recommend Denver Mattress, and if you want a caring and not a pushy salesman ask for Anders. We have a big family and they will be going to Denver Mattress. read more

We had a great buying experience at this Denver Mattress at Furniture Row. We really were not planning to buy a mattress when we walked in. There was a great salesmen named Barry there to help us. He spent hours showing us all the different mattresses that fit what we were looking for. He helped us test each, explained the difference, and helped us weigh the benefits for us. He was really professional in all of his suggestions and in all of his advice for selecting the right one for us. We left with a king size tempur-pedic and it has been awesome. It has been an excellent investment and we were so impressed with Barry. read more

STELLAR Customer Service. Jay was great for our initial purchase. Once we determined that it wasn't the perfect mattress for us, Louis jumped in, no questions asked and helped us find the perfect fit fully leveraging our initial investment. We can't wait for our new mattress to arrive. I see us only buying from Denver Mattress Lone Tree in the future because they have a great product, at a great price with a sales team that cares about customer satisfaction. read more

I had a very positive experience purchasing my newest mattress from this location and received helpful customer service. My Tempur Pedic Cloud Prima is exactly what I was looking for, for the a reasonable price and delivered within just a few days of purchase. Long-term payment financing was also easily accomplished without much trouble. read more

The 5 stars belongs to Randy Beck one of the store managers. He was so helpful and has intensive knowledge on finding the right bed for the right person. I was set on buying a thick pillow top. Randy kept trying to talk me out of it, then he showed me how to find the right bed for the right person. That is when I almost fell asleep. He knew I wanted a really good mattress and he took his time with me getting it. But that is not all. My matress and ero were to be delivered today. The delivery people were rude and didn't know what they were doing. I called Denver Mattress and someone else answered the phone because Randy was not on until later. With in 5 minutes my phone rings and it is Randy. He then did eveything he could to make it right and make me happy. He took time out of his day to come to my house and show me what needed to be done to my bed. He explained it so I could understand. Then he let me know that they would be back tomorrow afternoon. Randy is an asset to Denver Mattress. I promise I will ALWAYS use him as my sales person. It was such a great experience! read more

I had a great experience at Denver Mattress with my salesperson, Andrew. He was so very helpful and patient with me and did his best to address all of my concerns. read more

I did some homework on line and took advice from Consumer Reports to figure out if you are a back sleeper, side sleeper, etc., and then begin by looking at basic coil spring mattresses. Often they are perfectly fine and quite a bit cheaper than the higher end beds such as Sleep Number. That was the case for us and we chose the Doctor's Choice model for my 83 year old dad. Garrett was super nice and very helpful, friendly and knowledgeable. He also didn't try to sell us anything we didn't need or want. I would like to add that the delivery people were friendly and pleasantly accommodating (one reviewer had complained about them, but my experience was positive). read more