As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

We had a handyman come in to upgrade our bathrooms for us and after one night the tile was moving…read moreand the grout cracked. We reached out to Mark for a quote and he came by and looked at the work and gave us good pricing. We were hesitant to go with another person we didn't know to do the work, but because of his reviews we booked him. I am so thankful we did! Him and his son Taylor removed the bad tile work and put in new tile with quality parts. The tile is absolutely gorgeous and is professionally laid. Mark and his son Taylor were very friendly, respectful of my house and clean. I would absolutely recommend Know How Tile.

I was looking for estimates for some tile work and trying to decide whether to do the project at…read moreall. I contacted half a dozen companies and told them my situation. Mark responded in a timely manner, asked me some questions to get a better sense of what I wanted, and gave me what I believe was an honest, fair estimate. (That wasn't the case with other companies that responded. I'm quite wary of the person who had no questions for me about the project and gave me a ridiculously low quote that I think would barely cover the cost of tile let alone labor and installation.) Still debating whether to do the project now or later, but Know How Tile is my #1 choice should I decide to go for it.

We have used Bryan and Floors Free twice now in the last year. We have LOVED the work and service…read moreand plan to use the company again for other projects. About a year ago we hired Floors Free to take out carpet and put in hardwood floors in two rooms to match existing hardwood in our kitchen. Bryan and team also refinished the existing kitchen hardwood and stained all three rooms to match. The process was unbelievably smooth and the quote was extremely reasonable. Communication was easy and the project was done in no time, before we even moved in. The floors are beautiful and we remark all the time how they totally transformed our house. Bryan's team matched the existing hardwood perfectly - we actually can't remember where it started and stopped. The work is just fantastic and we plan to call Bryan again when we re-do some other flooring throughout the house. Then most recently, Bryan and his team put in our kitchen backsplash (previously we had an adhesive "tile" until we were ready for real tile). After initially starting work with another more expensive company that we fired (dodged a bullet!), we remembered that Bryan's company did tiling. We were so happy we contacted him and wished we had sooner - quote came back next day and we were able to get work scheduled within two weeks! Bryan told us his tile pro was an artist and he truly was. The work was clean and took much less than two days. Bryan worked with the tile we had previously purchased, and we supplied tile adhesive and the grout - we loved that we bought them ourselves and were not up-charged for supplies. Thomas the tile pro was in and out - he was so friendly and obviously proud of his work. We wouldn't hesitate to contact Bryan again for more work. Reasonable prices, easy to get ahold, completely flexible - great all around. Floors Free has taken our house from bland to beautiful!

Floors Free is the best flooring team out there. Prompt. Quick. Hardworking. High-quality…read moreproduct/results. Goes the extra mile. On-schedule. Gives solid suggestions that they don't need to. Excellent communicators. Bryan and Kieth are simply ... OUTSTANDING!

Broderick did a fantastic job stripping and recaulking my shower and sealing the tile in my master…read morebathroom. He was professional, responsive, and clearly takes pride in his work. The shower looks great and everything was done carefully and thoroughly. Very fair pricing as well. I would absolutely hire him again and highly recommend him.

I hired Broderick to clean and repair the grout in my main bathroom. He was thorough in discussing…read morethe job specifications and pricing, and he delivered outstanding service. His work exceeded expectations in both quality and value. I would confidently and gladly recommend him to others.

We had Full Finish Dryway cover our popcorn ceiling along with some new drywall and skim coat the…read moreexisting drywall that had multiple finishes. It looks wonderful! Very happy.

Wade Hansen the owner of Full Finish Drywall, LLC, and his partner Randy were contracted to…read morecomplete the finish work (mudding, tapping and texturing) after my wife and I completed the drywall installation on our 1,200 sq ft basement. Wade and Randy started on 5/9/2020 and completed the work on 5/13/2020. All I can say is that Both Wade and Randy are true craftsman at their trade and really know what they're doing! Both Wade and Randy were a pleasure to work with and they were always respectful of our house and us. Whether your job is small or large, Wade with Full Finish Drywall, LLC is the company to pick!!

Top notch. We've used them twice, at widely separated times. Here's the scoop:…read more* They show up on time. (Imagine that!) * They do good work. * They clean up thoroughly. * They charge a fair price. (The delicious free scones they left for us don't hurt either!) Businesses like this---not all the politicos or academic/media whiners ---are part of what makes American great. I hope they make a lot of money, because they deserve it.

Dan and his team are the best. Our 1931 bungalow was filled with cracked and pitted plaster. A few…read moredays with Mario's expert attention and the walls probably look better than they did originally. Could I have done this cheaper? Probably not! There are very few people who know how to work with plaster. The results are excellent.

Very diligent and disabled into the customers need. While they did not win the bid at my rental I…read morewould definitely use them in a heartbeat at my primary home.

We purchased our home from the previous owners, who had these floors installed by Simply Floors…read moreabout five years ago. Unfortunately, they are already falling apart throughout the house. Whether it's due to poor installation, poor-quality materials, or both, the flooring has not held up as it should for such a significant investment. Given the amount the previous owners paid, this level of durability is extremely disappointing. We now have to replace the floors much sooner than anyone should reasonably expect. We will be using a company that stands behind its workmanship and products with a warranty and quality that extends well beyond five years. Based on the condition of these floors after only five years, I would not recommend Simply Floors. A few photos below but it's all over the main floor you can tell they were not installed properly as they are all popping up. And yes I know the warranty was not transferable I just wanted to post so others know the quality to expect before making such a large investment!

Brandon and his crew came and refinished our basement concrete floors. Jill and Brandon were very…read moreaccommodating and wonderful to work with. We had some extra work that needed to be done and it was no issue. Brandon and his crew did an amazing job and he was so nice and honest. Price was very fair and I highly recommend this crew!

We hired Colorado Concrete Restoration to epoxy our old garage floor. There were several large…read morecracks on the garage floor that needed repair and sealing. Brandon and his team were AWESOME. From the beginning, Brandon made this process easy. He provided an accurate estimate (both price and timeline were perfectly accurate) and was quick to respond to questions. He was prompt, a good communicator, and the results are amazing! The garage floor never looked so good. We are pleased with the results. We highly recommend Colorado Concrete Restoration for your next home improvement project.