I never thought my car would ever be the same. When I began searching for a dent pulling companies, I thought that I would find a group of people who might try to upsell and overcharge me. Instead, I found Arlington dent masters. Richard was super upfront about the possibilities and prices, prompt, and courteous. At first, he thought that the dent, on the rear 1/4 panel of my BMW, might not turn out perfectly. It was in a difficult area to repair. Between the time that I got the estimate (that was very well priced, by the way) and the time I brought my car back, he had collaborated with a colleague of his in Atlanta. He was able to remove the dent without trace. Super awesome. I would recommend them anytime. I'm sure that I will be back. read more

Richard did a great job on the dent I had in my car. It looks good as new! He was professional and fast, it only took him around an hour. And the price was very reasonable. If I'd taken it to a body shop it would have cost a lot more. read more

Can't say enough about Richard at Dent Hero! My car was fixed and under 2 1/2 hours, it looks great and it was very reasonably priced! Richard is extremely professional, kind and wonderful to work with.! It was such an easy process from beginning to end, I highly recommend this wonderful company! read more

Exceptional service and thoughtful staff. They were able to quickly and efficiently fix a dent in the trunk for a reasonable price. Definitely 5/5 stars! Thank you! read more

First, professional. Richard was waiting outside when I arrived. Reasonable, did several areas for a great price. Worth not having to involve my insurance. Efficient, had everything done in a matter of hours. One of the best services I've received. No wonder he's headquartered in a Mercedes dealership! Thanks and I will recommend and use again! read more

I had two dents on two separate doors of my car because some jerk was walking down the street kicking random cars. One of them was more than 12 inches in diameter. A body shop quoted almost 2,000$ to essentially replace the door, but Richard performed PDR magic and got the dents completely out for less than half the price! He did a fantastic job and if I ever have to get another dent fixed, I will go back to him in a heartbeat! read more

I called Richard on a Monday and my wife brought our car in on Wednesday and he did an amazing job! The cost was far less than a body shop would have charged and just as good (if not better) workmanship. Thank you Richard! read more

Richard did a great job, charged a fair price, and finished the job quickly. Highly recommended!

Professional operation. They work magic! Fixed my dented bumper in a timely fashion at a very reasonable price. The whole process from submitting a quote to picking up my car was seamless. Absolutely recommend Dentmasters!!!! Five Stars! A++++ read more

Sent Richard a picture of my dent and he responded within 10 minutes with a price, estimated amount of time to fix, and available appointment times for the same week! Actual price was on the cheaper end of the quote and actual work time was on the shorter end! Because of the location of the dent, a light was loosened, but Richard tested the light to make sure it still worked for me! You would never even know there was a dent, I highly recommend! read more

My new BMW was recently hit by a shopping cart which left two pretty sizable dents. Didn't know what to expect with paintless dent repair, but decided to give it a try. And WOW! I can't even tell where the car was ever damaged. Richard is the truth. While I hope that I don't have to deal with this situation again, I'm happy to now know who to call right away if I do. Will definitely refer others to Dentmasters of Arlington. Smooth, quick, and friendly service - amazing work and results. read more

I am very particular about my car so whenever I get even the smallest dent, I want it repaired. I have tried a number of services that do this work but LOVE the work the DenMaster's and particularly, Richard Rouston, has done on my car. Recently, I brought in the car fearing that Richard may have met his match with this particular dent. After examining it carefully and acknowledging that this may be difficult even for him, Richard did it again. He always delivers. Does excellent work and does it in the time he says he is going to and does it all for a very reasonable price. Can't ask for any more than that. Highly recommend Richard and his work read more

I brought my BMW M235i here after someone tapped my fender flare in the snowstorm. The car is my baby and I am extremely particular about anything and everything done to it. Rich was incredibly knowledgeable, professional, and put my mind at ease. He even managed a change in my schedule and made the whole process extremely convenient. The result was extraordinary and I'm very pleased. read more

Second time using Dentmasters of Arlington. The first time was on a minor dent on the fender of my Porsche. Richard did a great job. Could never tell where the dent was ... even under high intensity light. After that, decided that my wife's older Mercedes wagon needed to go in for his special touch. Her car is the workhorse of the family so it had door dings and minor dents up and down both sides of the vehicle. Richard completed the work in 1 day. I looked it over this morning in the daylight and his work is truly excellent. Another job well done! Thanks Richard. -John read more

Richard fixed a small dent but in a very difficult place to fix. He did an excellent job. Service was quick (under two hours) and the price very reasonable. Definitely, I will be back with another car. I highly recommend him. read more

Richard does excellent work. He has worked on both of my MINIs that suffered from dent damage. You can't even tell the damage occurred. He took his time and it shows! I would 100% recommend him for any dent damage to your Vehicle. Not only does he do excellent work, he was very polite, professional, and on time with his services. read more

Had two weird dents at a bad angle in the middle of a body contour on my aluminum bodied Tesla. Fixing it was a tall order but Richard did a great job quickly and for a fair price. Two thumbs up read more

Richard is the ultimate professional. Honest, kind and efficient. Another guy tried to take advantage of me. Richard fixed it with no hassle in under one hour for fraction of the cost. Try him, you will not be disappointed. My car came out brand new. read more

I had a 3" dent in my driver's side fender caused by a stray shopping cart. I requested a quote based on the positive reviews (see below!), and Richard responded promptly and courteously. I was able to schedule an appointment for the next business day, and within 2 hours the dent was a thing of the past. For outstanding service, flexibility and results, it's 5 stars all the way! read more

Had an appointment to get a dent that someone was nice enough to leave me at Dulles. The dent was in a difficult location, so I knew it was not something I could even master. I read Yelp for reviews, and as others said, they hit the mark on Dentmasters. I submitted a form online and Richard gave a call back quickly with a range within 2 hours. I arrived today and within an hour, my Durango was back to new. And the price charged was at the low end of the range. Richard was professional. If I get any more gifts to my vehicle, I will be back to Dentmasters and Richard to get it corrected. read more

Richard was very good about communicating with me from the moment I sent an inquiry to him through YELP. I was able to land an appointment within two days time of contacting him. Upon arrival at the Mercedes dealership for where he works out of (very nice and convenient location), he was timely, professional and his prices were reasonable. He quoted me about 1.5 - 2 hours to get the dent on the hood of our CRV out...and he was able to finish it up just under 1.5 hours. The car looks great, like it never even had a dent. He walked me through exactly what he did and how he resolved the issue. I would highly recommend Richard to anyway seeking a fair price and a great outcome. read more

Richard at Dent Hero was great. He responded quickly to pictures of a tennis-ball-sized dent, and gave me a very reasonable quote. The repair took an hour or so and came out perfectly. Highly recommended. read more

Got a parking lot dent in my car door (ho-ho-ho) and Richard did a fabulous job repairing it. You can't tell a dent was ever there! He's also courteous and very responsive and the appointment was easy to schedule. I highly recommend him. read more

Outstanding work - Richard met me in Arlington to look at a 6 inch dent just above my right tire. He took a look at it, gave me the estimate on the spot, and explained what he anticipated as a possible difficulty, given the location of the dent. When he told me how long it would take, we scheduled a time the following week for the actual work. I dropped the vehicle off in the morning and it was ready for me to pick up by the early afternoon, looking like brand new. Spectacular work all around. read more

Richard did a great job on my car. It looks like new. You can not tell there was any damage. I highly recommend. Would not hesitate to go back. I will tell my family and friends about the great service. Again Richard you are amazing! Very pleased! read more

Richard is AWESOME period..!! He repaired two dings on the hood of my Mercedes G63 while I waited. Back to perfection..!

Richard is professional, detail-oriented and provides excellent customer service.

Fast, inexpensive, perfectly executed. I was not aware of this type of service until I did a bit of searching. Based on what I read, I feel Richard gave me a fair price for his expert level services. This is a much cheaper option than filler and paint blending with the same results. Perhaps there may be cheaper pricing out there, but as I read online, you will undoubtedly get what you pay for. I had over 5 dings spanning 3 doors and the front panel. In under 3 hours, it was like new. read more

Ouch, Twice Having discovered Dentmasters of Arlington earlier this year, it was only natural that when a bollard didn't get out of the way of the Tahoe's rear bumper, I'd call them again. Not only was the repair reasonably priced, it was a great job - better than original. Not used to quick turnaround for this type of repair, but, it took less than 90 minutes for Richard's expert work to be completed. I hope not to do business with them again (as that means another dent) but can assure everyone that if I am in need of a dent fix, I will return without hesitation. read more

Richard did an amazing job you can't tell there was a dent on my jeep saved us over $700 in deductible costs had I gone through my insurance claims. I'm very satisfied overall. Quick response, quick work, excellent customer service, and can't beat the prices. Thank you read more

Richard was great. From his honesty with the quote and whether he could do the job (due to the location of the dent) while also explaining what needed to be done to fix it. And fortunately he could fix it and did a wonderful job at a very reasonable rate. After he was done it looked was as if my door ding never happened. I'm extremely happy that I was referred to him and I recommend anyone who needs a dent fixed to first check out Dentmasters. read more

Walked out of a bar to find that someone sat on the hood of our brand new car that was only two weeks old. Looking for the best option in the area (and to save some money) we stumbled upon Richard's reviews on Yelp. Called at 8am, stopped by the shop at 11, and the car was looking brand new again by noon. Richard was able to remove 4 good size dents and for much less than half of what the average body shop wanted. Richard did an awesome job and for a very reasonable price. read more

Excellent service and experience from start to finish. Dent masters fixed bumper damage on my mother's Lexus. The result was better than expected. Fair price, amazing customer service, great work. Rare combination. read more

I was shocked to find that a bicycle had fallen off the wall in my garage and landed on my 2013 Boxster S. The impact left 5 small dents on the (aluminum) trunk and rear quarter panel. I never imagined that these dents could be removed without major bodywork requiring painting. Based on the stellar reviews of Dentmasters Arlington I stopped by and got a quote from Richard. Richard seemed pretty confident that he could get the dents out and he didn't disappoint. It's so nice to do business with someone that provides a reasonable price and does exactly what they promise. The dents are completely gone and I couldn't be happier. Incidentally I also requested a quote from Dentmasters Tysons that was over 50% higher so not only did Richard do a great job....he also provided a great price. read more

Just came back from Dentmasters for the second time so this review is well overdue! 1 year ago: Richard worked his magic on my 2 week old 2016 Challenger. It still had the temporary tags on it! And someone in my work parking lot tagged it with their car door. Richard fixed the dent flawlessly. I was almost able to forget about that trauma- that is, until I came out to my car and find the SAME dent on the opposite side a few months ago. I moved to DC and was finally able to get my car to him yesterday. Today, my car, once again, looks like the day I drove it off the lot 1 year ago. I am SO thankful for Richard- he is professional, easy to work with and a master at his craft! read more

Outstanding service and speed. Your car will look like it was never dented. Richard rocks!!! The repair is worth the cost. Dent masters will likely be cheaper than your insurance deductible. I fully and whole heartedly recommend this phenomenal company!!! read more

I was quoted $600 by two body shops to fix a small dent no bigger than a penny. Here I was able to have the dent pulled out and two other scratches repaired for a quarter of the price. Looks like the dent never happened, which I'm thrilled about. Very fast and friendly service. I was in and out within an hour. If I have the need I'll be returning. read more

Amazing customer service. My truck looked brand new after the dent removal. Couldn't be more pleased.

Richard did an amazing job! Our Beetle was parked on the street and I guess someone turned around in the neighbors driveway on the other side of the street and backed into our car. They left a 12" square bumper rub down the door. To make it worse the structural bar inside the door put a nice ripple in the middle of the dent. Picked up the car in the afternoon and you wouldn't be able to tell it was ever dented! It's not just door dings that they can handle, larger dents take finesse, like Richard has, but you'd be amazed how large a dent can be removed with Paintless Dent Removal techniques (and a skilled hand). Richard is a true craftsman! read more

Richard at Dentmasters is a rock star. They are very professional, easy location in Arlington (Benz Dealership so has a lobby to wait in), and true to their website, you call ahead, pick a time, and w/i the hour I was on my way...dent free. Would definitely return albeit I hope I don't need too! read more