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Jack's Auto Body

4.6 (174 reviews)
Open 8:30 am - 2:00 pm
Updated 1 month ago

Services - Jack's Auto Body

Bumper repair

Auto frame testing

Auto maintenance

4 More Services

Auto repairs

Auto steering and suspension repair

Routine automotive maintenance

Rear-end damage

Jack's Auto Body Photos

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Recommended Reviews - Jack's Auto Body

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Rubber seals he did not replace after bring it to his attention more then twice while the first repair

We was referred to Jack's about two year s ago by a friend, we had a tree fall on our car over night the hood, front windscreen and roof got damaged, our car was only 2 years old out of the shop brand new . It was a pretty big job and jack made it seem like he could get our car back to a two year old new car. Now I will say the paint is not easy to bland so he did a great job on that... now as for communication and keeping us up to date, it was extremely poor. We had to reach out to find out what was going on. I would have to stop by just to get a clear up date and as I stoped by each time I had to point out damages and other things what we already explained to him that needed repairing that came from the tree, from scratch's along the car to the mirror covers all the way to the rubber seals and plastic covers that go between the bottom of the front windscreen and the hood of the car. These are very big and noticeable things and I had to continuously point out that the insurance covered all these things to be replaced brand new and he was trying to get by with using the same damaged an out of shape also discolored plastic coverings " the discoloration came from the removal and putting back via the plastic cover where you can see they had to band it in the middle and you see where it creased and turn white and to rubber seals that he removed and put back and this did not lay flat or fit snugly any more" and to this day he none of that has been replaced even though I bright it to his attention at least three times when I stopped in to get updates and see the progress of the car. Then it came to the inside of the car because he had to replace the interior roof... the plastic guards that go alone the corners of the interior did not sit snugged in like they should have I brought it to his, he would say he was going to fix it and not to worry... let's just say to this day this problem still sits and steers my wife and I in the face to this day. Because it became way to exhausting trying to get these basic things fixed like they should have with new parts on e he say that it needed in the first place from Jack.... This was all in 2022 now this is a 2020 Toyota Highlander and we work from home, haven't been in any accidents besides this one freak tree falling on it over night from some extremely high winds. I wash the car by hand my self so no car wash to possibly cause and wear and tear on this plastic and rubber external parts. Now hacks paid we pick up our car and I see that none of that has been replaced or fixed.... Now on to 2023 we start getting water leaking on the left passenger side we call jack and inform him he tells us to bring the car in. We ask him to keep up informed on what he finds to be the problem and to please take pictures and send us to we know what causing the it. Let's just say jack never called, texted or even took pictures to show us. He tells us our car is done we pick it up he is not very clear on what he fixed or what he did to fix it. But he said it was nothing big just a clip and it's good now...... Here we are now it's may/june 2024 and the right passenger side is randomly leaking water we call jack and he say oh really. You can bring it in and I will see what's going on. Now my wife stats to jack please take pictures and keep us informed on what you find and what you have to do as you go please. She comes back to the car and I ask where is Jack is he not coming out she aid no so I go in and ask jack to talk for a second. I ask jack very politely can you please take pictures of the problems that's causing the leaking and please let us know what you are doing as you go along, because you told us last year that you checked everything and it's all fixed and we don't have to worry, but yet here we are again..... he said ok I will don't worry I will take care of it. Now picked up our car on Friday June 28th after 5, jack wasn't there he said he can't wait he had to leave at 5 " now he called at 2:30/3 pm est to say the car willl be ready soon and he is only there till 5 so we have to be there before 5" now I was at work in silver springs area when he told us this which was now around 3 pm. so we all know DMv traffic. Now he told me if there is any problems just call him back.. now I get our car home and inspect it...... and here we go again. So i decided to take a look at the roof rail on the right side where he would have had to look at and see where the leaking was coming from only to find that the rubber seals the site between the cars roof and the top rails is completely stretched and are not sitting flushed to the car or the rails like it should and Jack did not mention any thing about this

After
Allen Q.

If you've been reading reviews of auto body shops, you know how the story goes: I decided to introduce the side of my car to the wall in a Costco parking garage on a particularly tight corner. I was beyond mortified by what I had done, especially since I usually consider myself a good driver. Getting the damage fixed at Jack's was an amazingly simple and easy process. I headed over on a Saturday for a free estimate and Jack personally met me and gave me an estimate on the spot with no wait. He was also willing to leave the bumper as-is and just buff out what he could since there were only two scratches on the bumper and redoing the bumper would cost significantly more. The price was several hundred cheaper than the other quote I got from another well-reviewed body shop, so I decided to go with Jack's. I dropped my car off on a Tuesday morning and Jack told me it would be ready within a few days. I got the call from Jack early today on a Thursday so it only took him two days! The damage looks like it was never there and Jack was even able to buff out most of the scratches on the bumper. Overall, a super easy process that I hopefully won't have to repeat, but if I do decide to introduce my car to any more parking garage walls, I'll definitely be back.

Paint looking phenomenal
Lucca P.

I accidentally rammed my mirror into a concrete pole when backing my 2017 Mercedes CLA out of a parking spot at my local grocery store. The mirror was dangling and the door was pretty banged up. I was getting quotes for well over 3000 dollars, or people telling me that they couldn't get me in for weeks. Jack's got me in the day I called, I brought the car to him less than a week later, and despite my nervous constant calls asking how work was going, got it done in 3 days looking better than when I bought the car. I wish I had more stars to give. I never leave reviews, but I felt compelled in this case.

Truong N.

I went to Jack's my first time to paint my bumper and it was good but bumper paint lasted 2 years and half until it started flaking off but not going to complaint it was only $250. Tried Jack the second time. He repainted my Subaru STI door, quarter panel and fixed my cracked bumper/repaint and kept some of the original paint and blend it. Oem paint is good so no complaints he did a good job. If you have an issue the first time and let him know he will take care of it. Jacks prices probably the best around. I hope it will hold up!

After - 2009 Lexus IS250 - January 2019
Tyler V.

This review is overdue, but in January 2019, we had a great experience working with Jack. Our car lost a fight with a pillar in a parking garage, and Jack was able to restore it to like-new condition at a fair price! The repair coincided with a trip we were on, but Jack was very accommodating with pre and post trip instructions and storage. While car repairs are never fun, Jack's will be the first place that comes to mind if we need these types of services again.

Job was Akins of rough and much more expensive than in other place...
Rajesh L.

Poor job and expensive compare to other around.... I paid 973.49 $ for this kind of poor job.... I did not know they are not looking for perfect job rather than the too much money. My car got little extra painted(white) in wrong place.which they could take care easily...but they did not care... Iam very upset that I paid too much for such a poor job.

Scrapes, dented, clear coat chipped off. Got it all back to normal!
Mike S.

I don't yelp a lot but I'd like to give a huge shout out to Jacks who got my car back to brand new after I swiped a cement pole in a parking garage. I was petrified as I'd only had the car a few months and thought I'd be stuck with a ding in the door and several yellow scrapes. However, Jacks did an amazing job! Also, the price was lower than what I was quoted and wrapped everything up with a wash. Well done, keep up the great work!!!

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2 months ago

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4 years ago

Great job on my keep in little time. Reasonable price . Good job Jack! We will keep using you in the future!

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6 years ago

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10 years ago

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4 years ago

Excellent work. Prompt service. Recommended by my Uber driver too while my car was being worked on.

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6 years ago

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9 years ago

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4 years ago

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5 years ago

Great job. Got my car back on time and the work was fantastic. Convenient location and helpful people.

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7 years ago

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4 years ago

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4 years ago

Provided a quick and reasonable estimate for scratch repair on a luxury vehicle. Highly recommend!

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Review Highlights - Jack's Auto Body

I have taken my vehicle here 2 times and each time I feel that we've been given an honest and accurate assessment.

Mentioned in 8 reviews

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Bailey's Crossroads Auto Body - This before & after speaks for itself. They treated my car like s**t.  TERRIBLE!!!

Bailey's Crossroads Auto Body

(79 reviews)

We are so delighted with our experience recently at Bailey's Crossroad Auto Body and this is not…read moreour first time having our cars repaired there. We have been living locally since 1975 and have been Geico insured for many years so over the years even as careful as we are driving, accidents happen such as a fender bender or even sometimes a more severe one. Every time an accident happens we always chose this Geico collision center first to have our car assessed. Then we always chose Bailey Crossroad Auto Body to repair our cars. Bailey Crossroad Auto Body also makes arrangement to have a rental car for us. Just to make it clear, all 3 can be done in one place here. How convenient is that. After the pandemic many businesses closed or if it the businesses are still operating then usually customers are not getting as good service as before because lack of workers or workers are burned out. Bailey Crossroad Auto Body is an exception because it is owned by the same family that takes pride and care for their customers. Our cars always look like new when we get them back. This auto body shop only gets better because their many years of experience that's how they keep loyal customers. Thank you to the owner Nick and his team Athena, Nancy, Jimmy and the rest of the dedicated staff.

Friendly staff! Easy to make an appointment. Very pleased with outcome. I was given two estimates…read moreand was not pressured to choose the more expensive one. I had a door railing piece replaced on my Toyota rav4.

Jack's Auto Body - bodyshops - Updated May 2026

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