Reasonable quote, good turnaround time, effective service. We had damaged our side mirror and this…read morewas repaired effectively in only a couple days. Would use again.

I punctured my front bumper and needed it to be fixed in a quick manner. I talked to Josh who was…read morevery friendly and genuine and gave me a quote and a timeline. They stuck to their timeline and their quote (which is rare these days) and I'm very satisfied with the outcome! Thank you!

Submit a request for an estimate - Ricky replied quickly and was there the next day. He repaired a…read morepretty big scratch and a slight dent, and a spot on the wing as well. He was on time, communicative, and the price was fair for the work completed. Thanks again!

They were supposed to fix my car but ghosted me.They were quick to respond and provided a quote…read moreright away, which I appreciated. When it came time to schedule the appointment, they said they would call me on the agreed-upon day (Friday) to confirm and come out. Unfortunately, they never called or showed up. I've never been ghosted by a business I had plans with before, but I took it as a sign to move on and work with someone else instead.

Great service and reasonable prices! I had an issue with my Mazda and needed help the same day. He…read morecame out quickly and did an excellent job. There was a piece missing, and he came back two weeks later to install it at no extra charge. Not many businesses provide that kind of service anymore. Highly recommend!

ROCKY!!! This man showed up and showed out to take care of my car situation. When I tell you the…read morelevel and quality of service that was given was absolutely exceptional. Not only did he work through obstacles in my workspace to get the job done he did an immaculate job on my car. I will definitely be passing his name around to friends and family so that he can get his business even more booming than what it is now thank you so much Rocky. You are truly an angel sent from above. You have the best holiday season you possibly can and I'm sending more work your way very soon. Thank you again TAE.

After my previous review, I was contacted by the general manager Stephen who apologized for their…read moreoversight and finished the job. I appreciate him taking accountability and correcting the issue in a very prompt manner. With that I'm updating my review as their previous work was quality.

We dropped our car off 39 days ago and it still hasn't been finished. When we dropped it off at our…read moreappointment, Mike quoted us two weeks. We're now on week 6. He doesn't answer phone calls, doesn't call back when he says he will, and gives us the runaround when we finally do manage to chase him down. First VW delivered the wrong parts. Then the glass was installed incorrectly. Now apparently we're waiting on "calibration" consultants who haven't been showing up to work multiple days in a row. It's excuse after excuse with this place, and seems like they don't do any work in house.

It was a total rip off. I went there to get some scratches and dents fixed but the estimate Oscar…read moregave didn't include all of them apparently (that's what he said after I noticed he didn't fix the biggest dent). And he wanted to charge extra to fix it. Also he didn't even match the paint color and pretended that he didn't see it.

Have used Oscar's for really long time. Quality professional body work. When ur insurance company…read moreisn't paying for it because the other driver is at fault (so who cares how much it cost) this is where you go for a fair price. Most body shops charge u as if insurance is covering at least part of the cost. So they know that u have to pay ur deductible anyway so what does it matter how much over it costs. Oscar does quality work at a reasonable price. U save on ur insurance because u can have a higher deductible. U get the same parts from Oscar. U save on the labor. So ur cost is less than ur deductible. And it isn't, then ur car is probably pretty bad off m.

After a significant collision, I was looking for the only shop I was doing to consider to make my…read morevehicle just like new again. Unfortunately, to my dismay, when I went to the shop, Like New was closed. I figured I would need to use one of the "provider" shops, or worse yet... trust a shop with few reviews (and few workers), to do a big job on my Infinity 2013 Infiniti M56 Sport. After I resigned to one of my less ideal options, I learned that Like New was not gone. They just moved closer to me, and into a much larger location. And sooo much easier to get in and out of (that was my only issue with them... That difficult parking situation on Broad Street). Once again, my car looks brand new, with real OEM parts, and lights and equipment recalibrated, etc. Their painting is second to none (to me, that's so much of the costumer experience. Quality paint/painters makes the difference. If it matters to you, which is the important question here... IF IT MATTERS TO YOU... Don't waste your time or your money on a lesser paint, or on a lesser shop. Or one that might not necessarily have your interests first in their minds (think about it). Not a lot of services seem to live up to my hopes, or even expectations these days. Like New has. Twice now. Thanks!

I can't thank Like New enough. They fixed a huge scrape (with dents) on my car. I called multiple…read moreplaces and Like New was the most genuine. If you need your car repaired -- this is where you need to go. I can't stress it enough. Genuine humans work here. They're there to help you. I'd give 6 stars out of 5 if I could. Much Love!

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

TOTAL RIP-OFF! I was rear-ended while waiting at the…read morestoplight with my tesla model y. The only damage was on a small portion of the liftgate. They took over three weeks for the repair. We asked for a shorter time since it was my daughter's spring break. At first they said it was ok but then they changed their mind. They insisted on a minimum of three weeks. I think that they run a racket on the tesla loaners and charge the insurance with luxury rentals. Their main focus was to secure as much money they could procure for themselves ignoring all the requests of the customers. In total they took around $12,000 for a repair of less than $2000 for an average paint shop. (they tell everyone a minimum of three weeks!)

In November 2025, we brought my son's Dodge Durango to VAL Collision Center in Falls Church, VA,…read moremanaged by Eddie Flores. We were told upfront that they were backlogged but that the vehicle would be repaired within approximately 2-3 months. Based on those representations, we chose to move forward with them. Over the next several months, we received multiple updates suggesting progress was being made. Nearly 2 1/2 months into the process, we received the first photo showing the vehicle on a lift. Additional weeks passed with explanations about parts delays and brackets being needed. After more than three months, I personally went to the facility expecting to see the vehicle nearing completion. Instead, I was unable to locate it for over 20 minutes. An employee eventually walked me to the very back of the lot, where it was parked among numerous other vehicles. At that time: * The windshield was still damaged. * The airbags were still deployed. * Loose vehicle parts were visible. * There appeared to be little to no meaningful repair progress. This was extremely disappointing given the time the vehicle had been in their possession and the updates we had been receiving. I understand that parts delays can occur and that collision repair timelines can vary. However, accurate communication and transparency are critical in situations like this. Unfortunately, that was not our experience. If you are considering using this facility, I strongly recommend requesting written timelines, documented repair milestones, and consistent photographic updates throughout the process.

They did a phenomenal job repairing my 2023 Range Rover Evoque after a bad collision on I-95. Eddie…read moreand the team brought the vehicle back to manufacturer standards, it looks brand new, and the quality of their work is undeniable. The only reason I can't give 5 stars is because of the front desk communication. Ms. Kenia, in particular, often gave us inconsistent or misleading updates. She would say the car would be ready on a certain day, but when I followed up, she would ask for 30 minutes to call me back and never did. The same happened when she said she would call back in two hours or follow up by email. That never happened either. To make sure my car wasn't forgotten, I had to call at least three times a week. They frequently cited "shipping delays" as the reason for the holdup and often sounded frustrated when I simply asked for updates. What made this more frustrating is that I was able to track my car's status through my phone and knew that no real progress was made until the last week of August even though I had dropped it off in mid-July and was originally promised a 2-3 week turnaround. The workmanship is excellent, but the communication side of the business needs serious improvement. Ms. Kenia and the front desk staff must do a better job, because poor communication has the potential to overshadow the outstanding quality of the actual repair work.

HIGHLY recommend this company for anyone seeking paintless dent repair around the NoVa area. The…read morestaff are incredibly friendly, professional and communicative about the repair (responding within minutes!) The loaner vehicle during my repair was also greatly appreciated.

What a painless, pleasant, and professional (3 P's!) experience I had with Nick and Brad at…read moreDentmasters in Tyson's! I can't gush enough about how good this company is and these people are in helping consumers with dents and scrapes to our most prized possessions. Whether the dent is large or small, simple or complicated, Nick and Brad will restore your car's body and you won't even be able to tell where it was dented. A convenient location and fast service, coupled with friendly and professional staff, Dentmasters of Tyson's is the place to go to help put your car back into pristine condition at a reasonable price. They provide outstanding value.

My dumbass neighbor hit my PARKED vehicle. After going through his insurance to fix the scratched…read moreon my truck they told me to bring it to this auto shop! It was just cosmetic damage (some scratching on the passenger side by the front tire) I dropped the truck off on 02/23 at about 12pm ET and i got to pick it up at 4pm ET TODAY! Quick turnaround! Friendly service! Def recommend these guys!

I dropped my Ranger Rover off for a dent on my drivers side doors. When I walked in I was greeted,…read moreand Robbie was the first person who went over everything with me. Robbie was very professional and had good energy. I also received updated emails concerning the status of my truck which I thought was great. I figured this would be a two week project, but they got it done in 5 days! All and all this was 5 Star service I receive.