I had a great experience with Desmond. He took the time to answer all of my questions thoroughly and made sure I understood everything. He was knowledgeable, patient, and provided me with a lot of helpful information. I also really appreciated his professional advice, which gave me confidence in making the right decisions. His excellent customer service and willingness to help made the entire experience smooth and enjoyable. Thank you, Desmond, for going above and beyond! read more

from the beggining the staff was responsive, helpful, and FRIENDLY. Repairs were completed a day earlier that promised PLUS they detailed the interior (amazing!). My car looks great! While nobody wants to be in a position to need a collision shop - when you do I highlly recommend N T Auto Body! read more

This place is very good, and very prompt. Had a panel on my car that popped from its bolt housing. They were able to have me come in right away, and immediately fixed it for free. (Not suggesting one tries to get free service, but greatly appreciate the good will). My wife had separate work done a while back, and it was a very transparent and efficient experience. read more

NT auto body really treated me like family. I would return 10x over. My neighbor said good things about them so I tried it out after someone hit my car. I was fortunate enough to have the offenders insurance pay for the damage . The customer service was top tier, they greet you with respect and don't rush you. I appreciated the kind gesture of offering bottled water. My car was in the shop for two days and I ended up getting a rental from enterprise which was Conveniently a 10 minute walk away. When I picked up my car it looked brand new again and they washed my car, which really made my heart smile . Thank you to the people of NT AUTO body. May your business live long read more

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Superb service and expert repairs! Had a fender bender in Old Town on Dec 23rd. Using the "other guy's" insurance, my Prius V was in the shop by Dec 26th. Picked up the car on Jan 5th, completely restored - and I paid nothing. And...none of the old "it's the holidays - you'll just have to wait a few weeks" excuses. Real pros, and very nice people too. read more

Fast & friendly service. These are good people. Thanks! I had several cars repaired here for minor repairs. They were great. read more

NT Auto Body is simply the best. My daughter had an accident on the beltway near Landmark and thankfully NT was close, preferred by USAA, and incredibly helpful and supportive. The repairs were extensive but very well done and they actually had the car ready before promised. It's like it never even happened. I can't say enough good things about them. They are our body shop for life! read more

If you want to have a full paint job on an older car and want the best in the area, come here! Took a 2005 car with significant paint fading and small dents throughout the car here as I want to keep the car for the long term. It's one of my vehicles I have and wanted it restored to factory new condition. Yes, you can shop around and take your chance at saving money for a so so paint job. Or you can realize you get what you pay for, and if you are going to spend thousands, might as well get the job done right. You can see the pics attached and realize it's 2022 and the car is 17+ years old. I was extremely satisfied with the quality, communication, and time needed to paint the entire car. One big item was communication. For something so simple, so many services these days are pretty terrible at timely responses. I actually got no response from a couple of others. Definitely come here if you want a job done correct. I can't comment on how they deal with accidents and insurance. But overall, I think they are hard to beat when it comes to painting a car. read more

N T Auto Body - 2005 complete repaint. For reference, this side of the car had dents all over the door and back wheel area. - Body Shops Near Me - Alexandria, Virginia

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I hadn't been in an accident since I was a super young adult (over 20+ years ago). Allstate sent me a list of body repair shops and this one was close to me and had great reviews. NT Auto Body made this process extremely easy, efficient, and joyful as it could be! From allowing me to quickly get the car in for an estimate... to bringing it back in quickly for the work... for easy access to enterprise rental needs... to the quick turn around time... .... and last but not least, I can't tell I was in an accident and the car was so beautifully cleaned... which is always a bonus. I would feel comfortable highly recommended NT Auto Body! Thank you!! read more

N T Auto Body - Mazda Miata before and after body work at NT Auto Body - Body Shops Near Me - Alexandria, Virginia

We had some body work done on a Subaru Outback. NT Auto Body did a great job. They finished far sooner than we expected. And, they had the best customer service of any establishment I have visited in a very long time. This is the second time we have used them and we will recommend others. read more

I can't say enough positive things about NT Auto Body. This was, without a doubt, the best experience I've ever had with a body shop. It's a truly wonderful and efficient family-run business that genuinely cares about its customers. After a minor fender bender just before the holidays, they were able to fit me in right before Christmas and immediately started working on my car. In less than two weeks, holidays included, my car was ready and looked absolutely flawless! To give some context, last year I had a hydroplaning accident and the shop that repaired my car then took nearly three months to finish a very similar job, pushing used parts and mismatched replacements. This most recent experience was the complete opposite. NT Auto Body was professional, courteous, and kept me updated with realistic timelines every step of the way, which I really appreciated. If that weren't enough, when I picked up my car and as I was driving it home, the check engine light came on--something that hadn't happened before I dropped it off. My insurance company recommended I take it back to NT Auto Body, and they promptly fit me in again. They discovered an issue with the coolant temperature sensor and, without hesitation, inspected the parts, topped off the coolant (which was low), and did it all free of charge--even though it wasn't related to my accident. The customer service here is next-level. One of the owners, Seth I believe, even buffed out a small scratch on my front bumper that I noticed after pick-up. I felt guilty even mentioning it because they'd been so nice and accommodating up to that point, but he insisted that it was no trouble and had it fixed in less than a minute, all with a friendly attitude. If you're in need of an outstanding auto body shop, I wholeheartedly recommend NT Auto Body. They are a breath of fresh air, especially for someone like me who's had less-than-ideal experiences with other shops in the past. Honest, professional, and friendly--this shop truly raises the bar for customer service. read more

I just recently had my car worked on at NT Auto Body after an accident. They completed wonderful, efficient work. They treat you like family and truly make sure everything you need is squared away. Would recommend to anyone. read more

I will never go anywhere else ever to get body work done. NT Auto Body is my shop for life even if I move from northern Virginia. They are old school good in their respect for customers, professionalism, and workmanship, which means that by today's standards they are beyond fantastic. Family business, these guys are just the greatest and they truly appreciate their customers as people and not just a credit card. Oh and their work is amazing - my car looks like brand new. read more

My insurance company partnered with N T Auto Body and they really made the whole experience seamless. They regularly called to give me updates. They delivered the car earlier than expected. The warranty is a great touch. I will be using them in the future. read more

Absolutely fantastic service and job, like none other!!!!! Chris is very professional, efficient, trustworthy, understanding, and helpful!

The folks that looked at my car and talked to me about what it needed and so on were great. The repair work turned out perfect. Turnaround time was nearly as quick as was initially expected. However the front desk staff were incredibly brusque for no reason, it was so off putting. Multiple different receptions, both in person and on the phone. read more

I got in an accident a few months ago that shattered my right side mirror and left a huge scratch/dent on the door. After making a claim, N T Autobody immediately reached out to help me schedule an quote appointment. I was nervous as this was my first time getting my car fixed alone and have heard horror stories about body shops taking advantage of younger women. I immediately felt comfortable and well taken care of. They also helped me through the process of getting a rental car and dealing with my insurance claim. I dropped my car off to get fixed on a Wednesday and it was done by Tuesday. All of the employees were incredibly nice. I will be recommending this place to anyone who needs work done on their car! read more

N T Auto Body - Before - Body Shops Near Me - Alexandria, Virginia

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Absolutely the best: Service, Quality, Speed and most importantly trust. we had our 2013 Honda Pilot repainted versus purchasing a new vehicle. N T Auto Body completed it in record time and the paint job is stunning. N T Auto Body has earned our business for life! read more

N T Auto Body - Body Shops Near Me - Alexandria, Virginia

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I was involved in a hit and run accident with a truck and NT Auto body was recommended not only by my neighbor but also by my insurance. I took my car there and from start to finish everyone was amazing. The woman at the front desk as friendly and answered all my questions / walked through what I needed to do and what was handled by insurance. The gentleman who did my quote walked through everything and gave an estimate and ordered my parts. I was incredibly lucky and only had to wait two days before my parts came in. And another three days before my car was all ready for pick up. It looked like I had never been hit at all and they even cleaned up my car and patched up a few other scratches! Highly recommend for anyone looking for a great body shop that also is fast! I'll be going back if anything else (fingers crossed not though) happens. read more

Amazing service. Everyone was very friendly and I highly recommend this business for any needs!

Excellent customer service and they did a great job on my car's repairs with a very quick turnaround time. I was actually shocked by how fast they were. They truly went out of their way to make the process as painless as possible, handled all of the insurance claims stuff quickly and efficiently, and every single person I interacted with was friendly and kind. My car looks brand new (they even cleaned the inside), and they returned my rental car for me to save me a trip. I hope to not need any car repairs in the near future, but I wouldn't hesitate to go straight to them. They definitely have a loyal customer now. read more

Did an awesome job fixing the back of my car. It looks brand new. They also made dropping off and picking up my rental car super easy. Def recommend!!! read more

From start to finish NTautobody has been amazing. The entire staff was super friendly and courteous. Could not have made this process any easuse. Not to mention their estimate came in lower than others. Anne Thompson read more

These guys (and young lady at the front) are the BEST! I had to have my passenger mirror replaced because a column in a parking garage got in my way :) Prior to coming NT I went to a different body shop, which ended up being so unreliable and unprofessional (some background: after 3+ weeks of waiting for them to order the mirror, taking three days off from work to take my vehicle in, I finally gave up and contacted NT). To summarize the experience at NT Auto Body - it was awesome from A to Z. I went in last Friday (3/25) for an estimate on the mirror replacement. Before I could get home, they already sent an estimate to my inbox and asked me to call them back if I was interested in proceeding. They contacted my insurance, called me to pay the deductible and then called me again to tell me the mirror arrived and to schedule an appointment. Let me remind you - the other place was hassling me for over three weeks, while these guys did EVERYTHING in 7 days. As most of us can relate, our time is valuable, so I am extremely grateful to them for their quick execution. Thanks guys! read more

Horrible service. 1. They said on the phone they will take my car for repair the day I bring it in. That was not the case. They said they will need to take pictures and I need to come back again for a second appointment when the parts arrive. 2. The person who stepped out to take the photos and do the estimate was very rude and lacked basic customer service manners. He did not greet good morning, did not shake a hand to welcome a new customer. 3. When I informed that employee that I was told on the phone that my car would be taken the same way, he said this is not happening. I asked him to take it because my wife was with me taking time off work due to their misleading information, he became even ruder. I urged him to take pictures as soon as possible, so we can get over this as soon as possible. Then he told me in a very rude manner that they are denying business to me. 4. When I asked to speak with a manager, he said he was the manager and they did not let me speak to one. Finally, I chose this company although it had only 4* rating over another body shop in Springfield which had 4.8 * only because they promised to take my car when I bring it for repair and that I would have to take only one trip to them. Not only that was not the case, but the stuff is very rude and not knowledgeable. They definitely don't deserve even 1* and I would never want to do business with them. I own a small business in DC and I never treat customers like this. Last but not the least, they can be subject to a law suit if they keep denying business for no reason. read more

They are great.. it's not a big business after every dime from you to fix nothing. Quality work for good ser

My 2020 Jeep Grand Cherokee was rear-ended and needed a new bumper. NT Auto Body was one of the shops that partnered with my insurance company for collision repair. I initially chose NT Auto Body since it was the only body shop that was willing to inspect my car immediately (all the other body shops were booked for weeks just to do a simple inspection of my vehicle!) and boy, am I thankful I went with them. My vehicle was seen mere minutes after I had arrived to their garage and was personally inspected by the owner of the shop, Mike, whose family had owned the business since the 1970s. Mike gave me an immediate quote and ordered the replacement bumper, which came in a few weeks later. I arranged an appointment to install the new bumper, and dropped my vehicle off as soon as the shop opened a few days later and it was ready in less than three hours after drop off! Once I returned to pick up my vehicle, they had, get this: *washed and detailed my vehicle -- both inside and out*. WOW!!!! My car felt as brand new as when I drove it out of the Jeep dealership. I couldn't be happier with the service and experience. I recommend this shop to anyone who needs some body work completed. read more

Customer service and vehicle service were amazing! George was very professional in communicating and addressing all of my concerns. Front desk staff also very professional and courteous. Work on vehicle was impeccable! Looks like a new car!! And turn-around time was amazing...expert work done in a professional and prompt manner. Thx again NT... read more

My insurance give a multiple choices of companies to fix my car. I chooses NT Auto Body They are very professional honest and best quality work. This is my second time using them to fix my car. I just want to say to Mike, Chris and Tas I really appreciate all the work he did to my car. He was above and beyond the service. I was so happy to see my car, after the work he done on it. After he finished working in my car, my car looked like new. Thank so much and I really appreciate you family business. God bless you all. read more

Can't express how happy I was with NT. They fixed my bumper after a hit and run and it was good as new. Definitely recommend them.

Made my car look brand new! Was in a car crash and you would never be able to tell from The work they did. Communication was amazing and did t take as long as I expected. I would definitely come back for any body work needed. 10/10 read more

Rosenthal Chevrolet directed me to NT Auto Body to repair a damaged side mirror. When I first arrived, a representative collected information and promptly produced an estimate. The part had to be ordered and I left a deposit with the order. NT Auto Body contacted me in a few days to advise that the part was in and I made an appointment for the repair. They did it in about 45 minutes while I waited. It was a small job as compared to much of their other work goes, but it was done very professionally and promptly. read more

I cannot recommend NT Auto Body enough. My insurance company sent me an estimate saying that the work would take 11 days. I contacted another local shop who said that they recommended planning on at least 3 weeks, in case they uncovered additional damage and needed to talk to my insurance. I was resigned to a painful stretch without my car. NT Auto Body had immediate availability. They called hours after I dropped it off to let me know that they had found some additional work and already gotten it approved by my insurance company. They ultimately finished my work in less than three days. When they called to let me know it was ready, I was genuinely in shock. When I picked my car up, it looked like new! They had even touched up an unrelated spot on my bumper. NT Auto Body returns your car clean inside and out; not only was it washed, they moved my possessions to the trunk so they could vacuum the back seat. Everyone I interacted with was friendly, polite, and extremely helpful. When I pulled into the lot (both for drop off and pick up), I was immediately greeted by team members ready to help. Since I had emailed my estimate, my file was already set up, paperwork completed, just waiting for my signature. I received text messages with status updates and regular calls. They were even able to answer my questions about my insurance procedures! Genuinely, everyone there seems to care about providing you with an amazing experience, and it shows. I will recommend this shop to everyone I know. read more

My teenage son managed to dislodge the front bumper on his car. It was annoying enough to need fixing. The dealership we visit for regular service didn't have a body shop, but they highly recommend NT Auto Body. Great call. Fair pricing. Excellent work. Pleasant staff. Getting body work isn't fun, and there isn't anything enjoyable about damage to your car. The folks at NT make it a painless process and are super polite and good at what they do. read more

I am over the top pleased with the customer service and the body and paint work that Set and his team provided for the damage on my car. Also, the work was complete the day after I dropped it off! Absolutely fabulous! I highly recommended N T Auto Body to anyone needing repairs and painting! Thanks, Set and N T Auto Body! read more

N T Auto Body - Before - Body Shops Near Me - Alexandria, Virginia

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I bought a brand new car in early May, and within three weeks had my first ever accident when I scraped the car against a pole. Luckily, NT Auto Body was able to evaluate the damage and get quote to send to my insurance company less than an hour after the accident on a Friday afternoon. I got the okay from insurance to drop my car off with NT Auto Body the following Monday. They estimated they'd be able to complete the work within two weeks before I left town, which was a huge relief. They did even better than I expected, and had the work done and my car ready for pickup in three days, which included replacing the entire passenger side back door of the car. They washed the car too and took care of all the insurance details. All I had to do was file the claim online and pay the deductible when I picked up my car and they worked it out from there. My car looks perfect and I couldn't be happier with the service they provided. read more

My name is Jim R and my car is a Lexus SC 430. I was shopping at COSTCO on a windy day few days ago that hard wind blew and a shopping cart was rolled over and damaged two parts of my car. I could not trust any auto body shop for repair. Thanks to my insurance ALLSTATE that recommended NT Auto Body in Alexandria Virginia. This place is the top of the line. Easy access to Its location, clean large parking lot, professional friendly staff and most of all the "workmanship", all are the BEST. I am very pleased with the work that they did on my car. read more

I got a fair estimate on a Monday morning on my 2014 Nissan Versa. I dropped the car off to be repaired that same day. On Thursday of that week it was ready. The car looks great, all damage repaired, you cant even tell anything happened. Excellent, and fast service. read more

N T Auto Body - This was the damaged part of the car - Body Shops Near Me - Alexandria, Virginia

Impressed by this business all around. This was a USAA Insurance recommendation and I'm so glad I found them. Customer service was outstanding and they made the process efficient. read more

I arrived to get my car fixed I've been going to this site a few times my car gets damages and they fix it pretty well but this time when I went I parked my car didn't even have a second to get out my car the young guy come by to check what my car needed and tells me they can't do it he didn't check with my insurance and didn't took me inside didn't even say hello he just ask me what I'm here for and said we can do it. He didn't even check the car good just took a glance. so I asked him why he said because we can't you gotta go to another shop very disappointed in the service they have now. read more