Tried this place twice now, and I will never return. Each time we have met here before work for an early morning breakfast my friends and I have been treated to fellow customers passed out in booths and on tables, dirty silverware and glasses, cold food, and dirty bathrooms. That being said, I will point out that the waitresses have been hard working and polite each time, but even that does not save this place for me or my friends. read more

I've been here several times but the most recent time was the worst! Food was cold and clumpy. No syrup was ever brought of for pancakes . Other guests were seating before us even though we had been waiting longer. When we questioned the host, we were told that the other guests left and came back so they were seated ahead of us. read more

The worst by far, pancakes were dry and the link sausage were old, bacon terrible and we had ants in our table, please save your monies and go somewhere else, no even the coffee was good. read more

We meandered in just after 10pm because Panera was closed. We were seated promptly as there were only 3 other tables with people. Our waitress came out to take our drink order and brought them out fairly quickly. It went downhill from there. My husband ordered the fish & chips and I ordered a Caesar salad an a mango smoothie. Fifteen or so minutes later, she came back to give me my salad and to tell us that they didn't have any fish & chips. Husband changed his order to a Caesar salad. Ten minutes later she brings the second salad. The salad was old and we only ate about half of it. I never got my smoothie and it took us another ten minutes just to get her attention to get our check so we could leave. Won't return. read more

All I can say is wow! If I have to sit here and tell you how to provide excellent customer service than you should not be a manager. The server was rude and she was not even talking to us but was at our table when she was talking to another employee in a rude manor. Our food was not sizzling hot. The worst part was when we told the manager he just stupid there and did not even engage. And when he found out I spoke Spanish he engaged saying, "I don't understand, you guys ate all the food?" I turned and looked at him and felt sorry for him. I promise of an IHOP was to open in that area, that particular denny's would not stand a chance. read more

In general, food was good, and service just regular. Disappointed that the waitress gave us the bill and state that it is mandatory to pay 18% of the total bill on tips. We received a receipt without any percentage of tips of whatever. We were not agree to pay 18% tip for a service of just 5 min. In Europe you tip if you feel the waiter did something extra, they get a salary and if the restaurant don't pay enough salary then they should look for another job!. TIPPING IS NOT MANDATORY!! We offer a tip of 8 dollars and she didn't accept it, she wanted the 18% of the total bill! At the end we didn't pay any tips. You cannot ask somebody to pay something that is not on the bill! read more

This Denny's isn't quite as bad as all the other Denny's I've been to. The last time I went to one was back in 2004 and decided it was such bad service I would never go back again. It seems that in the Design District area there seems to be no iHop so I decided to suck it up and go to this Denny's. The food was ok at least, but the service was awesome. The waiter, Rickey, was kind, warm and inviting. You don't get that in a lot of food chain restaurants. read more

Not that you come to Denny's expecting a 5 star service and gourmet food, but I have to say it, he last couple of times I walked into a Denny's the breakfast was pretty good. Well not at this Denny's. I came in craving some breakfast on a Tuesady night and it was by far the most disgusting meal I have had in a while. I had a skillet that was just oversaturated with oil, vegetables that seem to be fresh out of the trash can and recycled, abd my side prder of hashbrowns was not only greasy but it tasted like what a hobo smells like...I dont know how else to describe it. My girlfriend ordered a cobb salad with some "prime rib" that was tougher and dryer than the cooks' shoe. The cook did a great job hiding the brown lettuce underneath a thin layer of decent looking one. If the food was bad, the service was worse. The only idea that I had was to fill my food with Tabasco to make it taste good. Quick fix....Not so quick. Now my food was not only disgusting but cold as well. Cold and oily is never a good combo. My girlfriend had a similar idea with the salad (its hard to mess up a salad, but they did it!). She ordered some dressing a few times in order to try to make the good parts of the salad somewhat decent. At least salads are eaten cold so that didnt deduct any more points. Paying the check took 10 more minutes which is an eternity when you just want to get the (bleep) out of a place read more

Worst Denny's experience ever! You get the feeling that all employees are standing in the back just waiting for people to leave... Attitudes up the Ying yang. All we wanted was breakfast, the place was empty while the hostess stand just became more and more crowded. read more

Coming from a long time resident, I would strongly recommend eating somewhere else. Most of the waitresses are very nice and that's absolutely it! The food is BAD, the restaurant is poorly kept, and the BATHROOMS are NASTY! The management and corporate people could care less as well..I have no doubt this place will be on a Dirty Dining show one day if they don't get that place together one day! read more

Me and my relatives planned to have our breakfast at Dennys in Biscayne 36th St just this morning. We have a small dog so we went infront just to ask and check if its OK to bring our dog because we don't know their policy. As soon as we stepped in the door, not saying a word yet, this old man server with a ponytail yelled at us and told us that the dog has to stay outside.he is telling us about the rules and policy without even letting us speak.I tried to tell him not to yell and just say it politely but he kept on yelling and humiliated us in front of other customers.we are civilized people.he can talk to us in a nice way. He is Very rude and unprofessional in dealing with customers. read more

I've been to this location twice. The first time was great without issues. This time the nice young male host sat us.. We then waited 10 minutes and left. We notified the 30 year old female how long we waited and why we were leaving.. She didn't seem to care at all. Too bad there's not a friendlys around in the area.. Or a good little diner. Next time I'll increase the travel time for at least.. Some kind of acknowledgement and service read more

Excellent service from our server Angie, food was very good and quick ! Best Denny's I've been too!

This place took forever to seat us, took the waiter forever to take our order after we were seated. Then, took over 30 minutes to give us our food, which didn't even come at the same time. THEN, it took us over 30 minutes to try and pay because they could not accept our payments. I will never come back to this dennys. My Xperia nice here was horrible, do your self a favor and never eat here. read more

Wow! Nothing like eating a meal all the while your waitress screaming over you saying,"whatchu gon go to da funeral, you see da body, is it open casket?" wtf?? Really? That's what management allows for that stuff to happen. It was disgraceful to talk like that specially while other are eating. No class. You sit there be sure NOT to have a sort of decent time. It will be full of the overly loud and obnoxious convos boosted by the waitresses in particular the one with the hot red wormy looking hair. Talk about hood and the fact tht she expects a too after she yells across to her friends tht eat as if anyone else has to hear it. It's just annoying, unpleasant, unacceptable. Management get on that plz....blahh read more

horrible service, waited 45 minutes to the food order was wrong. very rude service. stay away worst Dennys ever. Very dirty.

I can't believe what happened last night ! After coming from a Halloween party, all I wanted to do was eat french toast with my friends but I wasn't able to because of this Denny's not allowing me or my friend walking in with our Halloween costume. They said that there's people with kids in there and basically saying that our outfit is distracting since it showed my legs and that the kids will look at us a certain way . First of all It's the weekend where everyone is having a Halloween party and it was 3 a.m I didn't see any kids in there . Plus, Who the hell in there right mind will say something like that about little kids seeing us a certain way ?! What I think is that there employees will get distracted and see us in a dirty way not the kids !!! It's messed up I couldn't even enjoy wearing a costume that I felt I look very nice without getting discriminated because I'm a female and I'm showing a bit ! I can never be proud wearing something in my own skin because a MEN is always saying something f**ked up about what a female is wearing ! If I had money I will sue this restaurant for there intolerance, discrimination, one sidedness behavior read more

Very poor service. The waitress was in a hurry to take my order. Meanwhile I had to get up and ask for my cup of coffee.I am still waiting for my order and she doesn't near the acknowledgment us at all. read more

I haven't eat at Denny's in at least 2 years but today they remind me why. I was at my table for at least 15 minutes and 4 servers by the register talking to each other. The service have change but for worse!!!!! Somebody once said "if you hire monkeys... You get peanuts" I thing this is the case. This is my first review ever and I'm just doing it to remind myself to not ever come back!!! read more

I order UberEats from this location when I'm working overnight shifts every now and then and they never disappoint. Sure I might get a Cobb salad instead of a house salad but that's more protein (egg and bacon) for me. Great crew, especially on the weekend! They get everything right and in a nice big container. Way better and FASTER than the McDonalds, which is right across the street. read more

The service at this location is always horrible,feel bad because I love dennys but it can be slow with 3 people in restaurant and food comes out cold,refills never happen because you can never catch your server and forget coffee..might as well order it iced! read more

Leo was an amazing help!! Truly going above and beyond in customer satisfaction!! He saw that my server was busy and went out of his way to help me. This Denny's is truly amazing because of staff members like Leo!!!! read more

Ok wth?! We came here after a ten hour shift to have some food and go to sleep. We got there at 5.10 and actually got our food at 6.30?! The staff was super rude and didn't wanna take our order because we decided to sit on the other side since the main floor was full of drunk people. And knowing how food and liquor goes together we didn't wanna mess up our appetite. It was ridiculous. They had us sitting there for good 45 min before even taking our order. After she took it the waitress informed us that the cook has a shift change and it will take a while. Seriously. We wanted to leave but at this point we were so hungry and didn't know where else to go and is close enough so we were stuck. Fact is, never again. The Food i ordered didn't even come with what it's supposed to come. When I asked for the sauce which was supposed to come with the food the waitress wanted to charge me so I said to her I don't even care. Now all of a sudden she didn't even have the sauce?! People. Please check your staff and realize that good service is a must in the food industry. The I don't give a damn attitude was literally in the taste of my food. Well Denny's is definitely done for us. Thank you for keeping us waiting for no reason after a long enough shift. read more

Had the worst restaurant experience in my entire life here today. I was served by Oratai and from the second we walked in she was not showing any hospitality to us. First of all she brought a wrong drink - can happen but no apology or anything, just an angry face. We asked for some waters when we got in because we were really thirsty. She only brought 2 waters and the other 2 came 20 minutes later. Also we did not receive any cutlery and when we asked for our cutlery after receiving our food she looked annoyed and did not apologize either. She referred to us as seats and not people because we were splitting the bill. When we left we left some cash at the table for tips together and when I paid my part by card I tipped only a small amount just to be nice. She then remarked "next time click on none" because she didn't like my tip even though I already tipped in cash whilst her service wasn't worth a penny. The overall service ruined our experience, hence this review. On top of all my celiac friend couldn't get a muffin because they did not have gluten free muffins even though this was included in the meal and there were no substitutes offered. read more

While the food quality is on par with Denny's all over the USA; the service is what suffered; they got 3 of 7 orders wrong and put up an argument when asked to correct, considering that the orders were written down correctly but not entered as such. Waiting for cold food is never a pleasant experience... maybe better next time. read more

Extremely slow servers. Took over an hour for the food to arrive and even then they messed up the orders. The table across from us were dying of thirst because their server never brought them their drinks. If you are in a rush, don't come to this Denny's. read more

Went there for a late afternoon brunch. We were promptly seated as the restaurant was not busy. The waitress who seated us, took our drink order and said she would be back. A short while later, another waitress came around and asks what would we like to drink :). We were like the other waitress already took it. So, she left and then returned a short while back with the drinks. I guess there must have been confusion as to whose section that was. From that point forward though, it was the same waitress. The service was great and prompt. The food was the usual Denny's fare - Eggs, Hash browns, Toast, Pancakes, Coffee, Strawberry shakes. The shakes were nice n thick & tasty. Will definitely return to this place when in the neighborhood. read more

If I could give this place zero stars I would. First, I walk in with my friends, after 30 min we had to grab three menus and seat ourselves to an open booth. Second, after receiving my order our waitress did not provide us any silverware and went ahead and took care of someone else's bill and was about to head over to the kitchen, where she disappeared to, but then realized she forgot to give us silverware and picked up three and sat it on the table. How can someone treat customers with such bad manners, I work at a restaurant as a server and I know that was the most horrible experience I've had to deal with. Third, She was not even there to take care of our checks; another waitress took care of our checks. I was about to walk out without paying when my friend payed for me, in curtesy to the cooks back in the kitchen which I don't totally disagree but I would never suggest this place to anyone. read more

Sat down had lunch once asked for the bill waitress asked me if I'm gonna leave her a tip which shows no professionalism billed me twice asked the manager why was I billed twice wouldn't even care to know who it was and wouldn't show me my signature I guess that's how desperately they need the money from a tourist. read more

Great service by my waitress Natalie. Very beautiful smile which I love. I hope to see her again when i come back to Miami.

Definitely, my hit or miss restaurant. I've been coming here, since I was a kid. Sometimes the food is awesome, and other times, you feel like you've been skimped out on (like my lunch yesterday). The staff has always been up and down. That's the unfortunate part of this businesses. I will continue to come. read more

I love it here.. We faithfully come in on sundays.. Food is always fresh & hot off the grill waiters and managers are always nice..

The food was great and the waitress was OK, but I ended up waiting an inordinate amount of time to be seated, when my order was taken and I had to ask the waitress twice for my check. I was also being asked to sit with total strangers when I asked for a booth (the restaurant wasn't crowded and there was plenty of seating available). read more

The place is really bad guys! No customer service at all! Manager is not present at the restaurant! We place a simple order of chicken wings, a burger and philly cheesse steak to go and after 45 min they notice that they didn't do it...after that we request a refund and we had to wait for 15min for the manager to show! You think is all? After we left all the staff was laughing at us! DON'T GO TO THAT LOCATION read more

Where do I start.. took 7 min to get a waiter.. the waiter then proceeded to spill orange juice and didn't clean it up.. then the waiter never came back to the table until the food came out. I ordered French toast and it came out rock hard.. not even sure how they managed to mess it up that bad. The waiter also couldn't find silverware for us.. long story short.. Worst Denny's of my life! read more

Clean location and great food but service makes the whole experience uncomfortable. Managers being called left and right

Only one section was open during my visit. The area that was open lacked seating to accommodate moms with strollers. I asked the manger could he open a section so we could dine in and I was told no. read more

worst place ever!!!! service is horrible and so slow!!! servers are rude and very unwelcoming!! i am visiting from los angeles and i love dennys. wanted to enjoy a delicious breakfast and have been waiting more than 40 minutes for my meal @ 4am. my daughter was not allowed crayons due to previous graffiti?? waitress is treating us like some sort of criminal. we are a party of 6 including my 10 year old daughter. i will never come here again even if i was starving dying of hunger!!!!!!!!! read more

DO NOT COME TO THIS DENNY'S! There were 15+ empty tables and we still had to wait 20 minutes to be seated due to understaffing. Once were FINALLY seated, it took more than 10 minutes to be served. The waiter was stale. Just don't come. read more

I usually enjoy Denny's for breakfast, but this was not the best experience I've had. When we walked in I thought it looked very clean, and then soon learned that it was recently renovated. When we were seated, we received our menus and gave our drink orders immediately, but it took a long time for the waitress to come back with our drinks. When my coffee did come, I reached for the splenda, but realized the sugar/sweetener packet container was empty. I had to get up and go to another table to get what I needed (also, there were not many people in the restaurant at the time). When our food did come, it was okay, however we had to wait about 10 minutes after our food was delivered to ask our waitress to bring us silverware as we had not received any, and she was arguing on the restaurant floor with another waitress, so we waited her to finish before asking for her assistance. Prior to leaving I used the restroom, and found it in disarray with toilet paper all over the floor in the stalls, and one of the soap dispensers empty of soap. I'm not sure if it was because we might have arrived after the breakfast rush (we visited at approximately 10:00 a.m. on a Tuesday morning), but it was not up to par. read more