We happened to be in the area and my wife was hungry for breakfast, so we opted to eat at this Denny's. I'd like to preface this by saying that we have eaten at many different Denny's locations and NEVER had an experience like this! It started going downhill the moment we walked in the door. In hindsight, we should have turned around and left. As we were being seated, one of the waiters decided to "rudely" walk between myself and my wife on the way to our table, as if he couldn't be bothered to wait until I could walk by him. It's not like I was lagging a great distance behind my wife. Also, on the way to our table, we walked by a booth that needed to be cleaned (remember this, it comes up again). We were then seated at a booth where someone had spilled chocolate milk on one of the seats and on the floor, so we were moved to the next booth. My wife ordered a soda and I ordered water to drink. My wife's glass had something floating in it, so the waitress took it away and said she would bring her another one. So, we waited and we waited for my wife to get her soda. In the meantime, the waitress dropped off my side salad (while I was in the restroom), but my wife still hadn't received her soda. So, when the waitress dropped off our food, she asked if there would be anything else and that's when my wife asked for her soda. The waitress immediately left and returned with the soda and said she was sorry, but it didn't sound like she really meant it. We shouldn't have had to ask a second time for a soda. By the time our food got to the table, it was obvious that it had been sitting awhile. The cheese was starting to get crusty and the food was lukewarm at best. I happened to notice that someone left a gallon bucket of ice cream on the counter without the lid. The waitress never returned to ask how the food was. She shouldn't have wasted her time bringing a ketchup bottle with our food because there wasn't hardly any in it. The waitress seemed to enjoy talking to a woman who was sitting by herself rather than taking care of the tables. She walked past the booth, I previously mentioned that needed to be cleaned, I can't recall just how many times, but it was a lot. One time, she even picked up a napkin off the table and put it on one of the dirty plates on the table and walked away. She finally cleaned off that table after we were almost done eating and ready to leave. I had finished eating before my wife was done and during that time, the waitress brought us our bill. I would have liked a refill of water, but she never asked. I felt like it shouldn't be my responsibility to ask...she should know to just do it...that's her job after all. When we went to pay the bill, the lady at the counter asked how everything was. My wife mentioned the food being lukewarm and about having to ask twice for her soda. The lady was kind enough to take the soda off our bill. She then asked if we would like the card ran for the amount only and we both said "yes". No tip for that waitress! I'm always for tipping because I know wait staff rely on tips. But when the service was as bad as it was tonight, there will be no tip. The lady apologized and said everything would be better next time. As we turned to walk away, my wife said "there won't be a next time". read more