This was the worst meal and outing of all that a friend and I had during our trip to Ohio to go to the Rock and Roll Hall of Fame in Cleveland. We were heading back and it was nearly 11 PM and we needed to stop and get dinner. This was one of the few restaurants open that late, but despite that, we thought it was reasonable to expect to get a half-decent and edible meal somewhere that late, even at a location of Denny's in a travel stop. But it was terrible, the food was very bad, and the service was no better. I'd rate this dump a zero if giving a rating of zero stars was possible here.
I ordered a side dish of macaroni and cheese as an appetizer, and order a double cheeseburger with bacon and fries, and asked the fries to be cooked extra well done, with a diet coke with no ice. The diet coke tasted a little soapy, which tells me they didn't clean and maintain their soda fountain machine properly. The macaroni and cheese was undercooked, bland, not every cheese, and overall had a little flavor. Kraft mac and cheese out of the box, without being doctored up, would be better than this slop they served and claimed it was macaroni and cheese. I ate two bites, the first to realize it was poor tasting, the second only confirmed how terrible it was. I ordered the burger with two slices of cheddar, and I could detect a little cheddar that hadn't melted off the over-cooked and bland cheeseburger, and it was weak tasting cheddar at best. The burger itself had little flavor and I ordered it on a whole wheat bun, which was perhaps the only edible part of the burger. The fries were cold and bland, and not extra well done as I requested. The food was just bland, flavorless, badly cooked, not as requested, and barely edible. Just terrible overall. The service was no better, the waitress did as little as she could, and to tell her how bad the food was I had to flag her down after she whizzed by me ten times before I could get attention. I told her how bad the food was, and she said she would be right back. She came back to inform me that she addressed my concern with a supervisor, who told her to tell me they would reduce by ticket by 15 percent. A whole 15 percent off for food that was terrible and service that wasn't much better, how generous of them. I didn't know whether to laugh or be outraged, but I just accepted it and said okay. After attempting to eat this swill, both of us ended up in the bathroom. While waiting for me in the bathroom, my friend stepped out only to overhear our waitress and the head cook complaining about customers not paying tips. I my 15 percent reduced bill as charged, but in one of the rare instances, I gave no tip for this completely horrible food and service. While walking out the waitress and cook were still standing outside, puffing away on cancer sticks, and I said to my friend, this meal was trash958 (which is an inside joke), and then I realized the two of them wouldn't know what that means, and I said "the food was garbaaaaaaaaaaaaage," hoping they heard it. Never eat this dump unless you think getting sick on bad food is an enjoyable experience. I once ate at the Denny's in the Flying J travel stop in Fort Chiswell, Virginia, and the food there was much better than the garbage I was served at this location in Ohio. read more