Julie is THE BEST. I was referred to her by my esthetician and I truly do not take the…read morerecommendation for granted. Julie is so personable and helpful when we were deciding what injectable between Botox or Dysport would suit me best. She has a charisma and joie de vivre that is bubblier than champagne. I also really enjoy how this practice has a rewards program that helps you earn as you get treatments. The lobby and rooms are spotless and there is ample paid street parking. It's a lovely place to come and relax and treat yourself.

Came here for my first ever facial and Valerie made my experience so enjoyable and relaxing. She…read moreanswered all my skincare questions, gave me product recommendations and explained every step of the hydrafacial experience. The whole med spa was clean and beautifully decorated, plus the staff were all very nice and helpful. I would definitely recommend them to anyone looking for a facial.

I am so happy with my esthetician Clair. We did a chemical peel a month ago that renewed my face…read more It looks and feels great. She also recommended some skincare and perfect instructions on how to apply everything. I'm just so glowy. They also carry some great sunscreens. I tried for the first time ALASTIN tinted sunscreen. Wowza. Worth every penny. I'm able to use it around my eyes without any sting. Try Claire out for your skin needs!!!! You'll be so happy you did!!!!

FINALLY found a go-to facial spot for my needs. I've always been skeptical and iffy about facials…read morebecause I'm already a skincare addict, but after meeting Audrey, Sarah, and Ronie.. I'll forever be going back for my facial and injection needs. I tried an advanced VI Peel with Audrey (@audrey_spaderma) and learned a lot because she was very educational and tended to my skin texture and pore needs. I got a lot of compliments post peel and thought I was just oily but when I touched my skin, it was like BABY CHEEKS and naturally glowing. My first ever hydrafacial was with Sarah (@sarah_spaderma) and I also went through a microneedling treatment plan and honestly, it fixed these acne scars I've had and also one on my nose that "only I can see" but it definitely smoothed out. I still remember when I told Sarah I love it when people go ham and CLEAR ME UP, and she responded "Oh, I go ham" and she extracted out my pores and my face always feels refreshed afterwards. I was introduced to Ronie (@ronie_spaderma) when I got interested in trying Botox, I ended up with Dysport and Ronie is the best. She's quick and efficient and knows exactly what I need without making me feel self conscious and feel the botox. She's also lowkey famous with local celebrity clients so check her out! I just DM them on instagram and they're super nice and knowledgeable to your needs so no worries on how to get started!

Still waiting for a return phone call or massage for management about my issue!!!! It's been since…read moreJuly! Seriously people, this place is horrible in addressing issues with their clients!!! I highly advise to go somewhere else! Their care for their customers after taking their money is ZERO!!!

I can't speak to the actual service/experience as I didn't get that far. Since you can't get a…read moreprice online for hair removal without putting in a time for a consult, I called. When she told me the high price, I said frankly I would probably do a Groupon instead. She told me I absolutely should never do a Groupon anywhere, that they use different lasers for groupon sessions vs their full price sessions and that they don't work, the hair will come back. I have used several groupons and never had an issue. That was one of the most ridiculous conversations I've had. She told me of a promotion then but I can't trust a place that says that kind of nonsense. It's one thing to say "be cautious of groupon offers" but to say legitimate derm spas use different lasers to fulfill them is quite the scare tactic.

I have gotten wax and lash services with Angelina and Becky and have had a great experience every…read moretime. Super friendly, efficient and reasonably priced!

It was my first time at Trim today for a Brazilian, and Nicole was amazing! The process was…read morepainless, and she checked in often to make sure I was comfortable. I definitely recommend her!

Brought my Mom here today and what a beautiful place! The staff was amazing! Yasmeen, the general…read moremanager greeted us and was so kind. We met in the room and the doctor came in and he was so kind and warm to us! Mom had a set of Botox injections and it was fast, efficient and painless for her. She looks fantastic! Unfortunately she would kill me if I shared her pictures but trust me, she looks great! Highly recommend Old Town Med Spa!

The "Twins!" The Doctors are twins!…read more Very knowledgeable & current on trends as well as future trends. The Doctors & their staff are always professional & kind offering you the latest & greatest procedures which give you the best bang for your buck! They participate in & offer points programs (levels) of their own as well as the Allē points program which other providers may pocket your points themselves. Old Town Med Spa offers injectables, procedures & many different treats like facials to laser treatments to give you the best skin to live in! The aestheticians are VERY Knowledgeable, themselves, on the newest treatments on the market. I trust Old Town Med Spa with the skin I live in & they have helped me put my best face forward! I continue to recommend friends & they recommend their friends! Go! Go to Old Town Med Spa! You'll be greeted with a smile & welcoming environment. None of the "stuck up, elitist attitude," here! They truly strive to achieve the results you seek! I highly recommend!

Tiffany is very friendly and did an excellent job at shaping and threading my eyebrows. I'll…read moredefinitely come back to get my brow done by her. She was very professional and funny! I was really impressed with how nicely shaped, and flattering they looked after I had them threaded. I highly recommend giving trim a try and ask for Tiffany!!! She also do other services. I can't wait to come back! Thank you Tiffany!!! You are the best!!!

I got my eyebrows tinted. It was so over-lined and boxy, and after trying to correct it, the tint…read moreleft a shadow behind, beyond my eyebrows where it was over lined & they still look boxy... unfortunately not satisfied with them I think the technique could be revised - make the body more full and the front be more "ombre'd" out

I'm four treatments in and really happy with my decision to go with Milan Bucktown! I initially…read morechose them because the location is convenient with easy parking, and they had strong reviews. From what I understand, they're priced higher largely because of the lifetime guarantee, you can come back anytime if new growth appears, which gave me peace of mind. Now that I've had a few sessions, I'm especially glad I don't have to stress about a fixed number of treatments. The laser strength increases over time, and after my fourth session I experienced a pretty intense histamine reaction. We decided to switch to a different laser that's gentler on my skin, even if it means potentially needing more treatments. I really appreciate having that flexibility. The staff has been SO wonderful, kind, attentive, fun and genuinely caring throughout the process. I feel in great hands. I will say, the initial consult can feel a bit sales-driven since you're reviewing package options on the spot, and that part can be intimidating. I'd recommend going in well-informed about what areas you want treated and what you're comfortable committing to. They run promotions frequently, so there's usually flexibility to add areas later if you decide to. Overall, I've loved my experience so far!

I've been coming to Milan for a bit over a year, every visit has been professional, friendly and…read morehelpful. The clinic is clean and bright. I'm seeing great results so far and I'm very happy about that, worth the money for sure. I've gone to several laser hair removal places in Chicago and this one is by far my favorite. It feels like I'm actually going to a doctors appointment. There's no tipping culture here which means they must be paying their nurse practitioners an actual living wage and not passing that on to the customers. I pay a monthly fee which is set when I first signed up. I would highly recommend this location in particular. I went to another location once and the service there was a bit cold.

Every time I've been here I've felt very rushed…read more I've also had issues with the admin sending me the incorrect waivers via video chat and had to do this very rushed while waiting in the waiting room talking to a nurse (via video chat) about my medical history. The nurse I had here was very kind when giving me Botox!

I initially scheduled this appointment after seeing your advertisement and was genuinely excited to…read morecome in for my first lip flip. My original appointment was set for early February. A few days prior, I received a message that it needed to be rescheduled two weeks out. Although inconvenient, I understood and rescheduled for February 17, confirmed the appointment, and even took time off work. On January 30th, I was notified that the appointment needed to be moved yet again. While frustrated, I still wanted the service and agreed to reschedule, taking additional time off work to accommodate the new date. Two days before my appointment on the 24th, I received a confirmation text with the time and location. The following day, I was informed -- for the third time -- that the appointment needed to be rescheduled. At this point, the repeated lack of scheduling reliability is unacceptable. Clients arrange their work schedules and personal commitments around these appointments. Consistently rescheduling with little notice demonstrates a lack of organization and consideration for clients' time. Unfortunately, I cannot recommend booking here based on my experience. I will be taking my business elsewhere to a provider who values professionalism and follow-through. Even the man on the phone did not seem to care. This was an easy one-star decision.