Great service, friendly staff. The chairs are relaxing and the nail techs I've had have been kind and welcoming.

I had an appointment at 11:45. After 3 hours, my nails look completely horrible! The woman could not do a simple French tip over cat eye, so I had her remove it. I will never come back. read more

Black Onyx Nail Salon - The shape is terrible, I asked for sharp square. - Nail Salons Near Me - Chicago, Illinois

I noticed the business name change from Sapphire Halsted to Black Onyx when I booked on the Booksy app and was admittedly a little hesitant until I saw Gala's name. I've been coming to Sapphire Halsted for many years and when I say I love everything about this place, I mean it. I love the bright space filled with art, fun music videos and chill vibes. The talent is unmatched. The techs keep the convo flowing when I'm feeling chatty, and don't press me when I just want to zone out. That's big for me. I've never had a bad mani, but IMO, Gala is the best. She meticulously removes every last shred of cuticle (and not in a way that hurts or makes my nail beds angry and red) and applies polish with such care. You can tell the owner takes great pride in his business because of the effort that he puts in to hiring great people and keeping the place looking nice. I always leave feeling relaxed and my nails looking amazing. I've never had a bad experience here and I look forward to visiting Black Onyx for years to come! read more

Im so glad I found this salon! As soon as I entered, it was fantastic: the atmosphere is warm and friendly, and it is possible to feel that the team is made of professionals. My technician was such a fastidious person and he was attentive to details and it was so relaxing. I have actually liked the way they dealt with me during the process they are clearly aware of their craft and they are very keen with regard to the needs of their clients. I did not experience any form of pressure or discomfort at any time. The atmosphere of the salon is very relaxed and it makes spending time there very easy. I got out a satisfied person about my nails and the whole experience was excellent. I will definitely be coming back! This is what you want to call the type of place that you can guarantee of receiving excellent service and you can feel like you are in good hands. Without reservation, highly recommend! read more

Stopped in here on a whim and had a freaking amazing pedicure. The massage was otherworldly. Not just a light rub. Absolutely meticulous in polish, perfect shaping, trim, and cuticle work. THIS IS A HIDDEN GEM. read more

Wonderful service, great price for a (cis) men's pedicure and nail polish - bonus is the incredible massage chair and the super staff. read more

Black Onyx Nail Salon - Autumnal choice - Nail Salons Near Me - Chicago, Illinois

Came in for a pedicure with my friend. She made reservations for us ahead of time and they were ready for us upon arrival. The massage chairs were great, the services provided were good, and the nail polish colors were plentiful! If you don't have cash, they have Venmo codes you can scan to tip - always appreciated! Easy street parking which was convenient (paid). A week later, my toes are still looking good and my feet are in much better shape after all the soaking, filing, and moisturizing than they would be if I just painted them at home. This is a relaxed atmosphere that I'd come back to again in the future. read more

First time coming here and Angela did such an amazing job! Came in with an idea and she knew exactly what to do! I wanted a sheer black ombre with chrome line designs and it turned out better than I expected. She took her time and made sure to check in every step in the process. Great and comfortable experience as well! We had great laughs while she worked on my nails. Definitely recommending this place! Also LGBT+ friendly. read more

Husband booked me a spa mani and pedi for Christmas. I looked forward to this because it's been years since I've had a mani/pedi. This is my first time to this location and I was excited since many of the reviews were great! Pedicure was standard, no complaints there. Manicure was fine until I felt like I was cut, and sure enough I was, both on my middle fingers. Right cuticle is clearly more cut up than the left. Fingers were not soaking in a bowl of water prior to the cuticle cutting. (Not sure if that's common practice in Chicago, cause it is in Honolulu.) They are a popular spot, a few walk-ins during my time there, and it appeared that there were some regulars. read more

Black Onyx Nail Salon - Left hand - cut on middle finger - Nail Salons Near Me - Chicago, Illinois

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Service is good, employees are friendly and well trained. I need help going up and down, and they are very good at helping me. Very comfortable place read more

Great service and we're very timely. The inside was adorable and everyone was very nice. The vibe was good. read more

Black Onyx Nail Salon - Nail Salons Near Me - Chicago, Illinois

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They do great work but upset with the customer service! I have been going to Black Onyx monthly since June 2025- seeing the same nail tech since July. I always schedule my next appointment as I am leaving the salon to stay ahead of my schedule. Typically I receive a reminder through their booksy app the day before which I did not receive so I called and they overbooked my appointment. I did not receive an apology and did not feel like they were very accommodating for the mistake. I am very loyal once I find great salons but this was a major turn off especially with the holidays around the corner. As she does good work I will not say which tech this was with but make sure you are seeing your appointments within the booksy app if you call in or book in person. read more

Gala is awesome! She does an amazing job on my nails every time and has such attention to detail. My gel overlay lasts over a month! I've always had a great experience getting my nails done at Black Onyx and would highly recommend them. read more

Visited Black Onyx (Sapphire) for the first time. They did an excellent job on both me and my husband's pedicures. I also needed a new set of gel nails and she suggested using Gel X. I absolutely loved this, very natural and supposed to be good for my natural nail growth. They have an AMAZING selection of color options, (cat eye, chrome, Gel, their design work is AMAZING! The space is clean, but not fancy. I will be going back. read more

Black Onyx Nail Salon - Chrome new Gel X set - Nail Salons Near Me - Chicago, Illinois

Angela did my Gel-X aubergine cat's eye, and she did a fabulous job. She was professional and extremely detailed, and she ensured I was happy with her work. The manager, Mogie (sp?) even checked in on the work and was very pleased :) I love this place and will bring friends and beverages to enjoy while being pampered. I can't wait to come back in three weeks before my Sacramento trip. The place is quite chic, great music and vibe. Come and see it for yourself-you won't be disappointed. Thanks again, Angela! read more

Black Onyx Nail Salon - Nail Salons Near Me - Chicago, Illinois

The nail experience was great. So disappointed with the outcome. I'm 5 days in and 9 beautiful nails. What do I do with the other one? read more

Black Onyx Nail Salon - Beautiful gel color Until it slid right off. So embarrassing when a "nail" falls off in public - Nail Salons Near Me - Chicago, Illinois

Always recommend this place! They do high quality gel manicures, keep everything very clean, and truly care about their customers. It's a great neighborhood nail salon with top notch service! read more

A very relaxing experience with attentive staff. Such a great shape for my nails and found my new favorite color! They have a unique online punch card system to build up to a discounted service and they have a fun "game" where you get to pick gift cards to use there. Will be going back! read more

First time coming to this location. Appreciate the online booking and was even able to change my reservation time as my doctors appointment was running late, without issue. I had an appointment with Gala and she did a fantastic job. My no-chip manicure lasted close to a month. Will be going back soon to get another one! read more

Black Onyx Nail Salon - Nail Salons Near Me - Chicago, Illinois

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I love Sapphire nails! I just had another manicure here and it is my go to. Booked online day of and again no wait it's AMAZING. The place is so clean and staff is friendly! The manicures are a great price for the quality. I got gel 42 I believe? It looks gorgeous thanks to Helen! Will definitely be a regular. read more

Black Onyx Nail Salon - 42 Gel - Nail Salons Near Me - Chicago, Illinois

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This was a great spot for a mani pedi! I came here with my husband after calling same day for an appointment and they took us when we got there immediately. The staff was nice and professional and everything seemed clean (they wore gloves). It was $110 for 2 mani pedis (without tip). Unfortunately they don't have the longer lasting regular nail polish (not gel). Also I requested they not cut my cuticles bc they are sensitive and they actually listened, which not all places do. They even gave me an extra lotion treatment on my heals since they were so dry. read more

Best nail salon in the city!! I walked in randomly when I first moved to Chicago and have never gone anywhere else since. They do an INCREDIBLE job shaping, my nails never chip, and they're also the sweetest people ever. Shoutout to Angela, Gala, and Mogie!! read more

Black Onyx Nail Salon - Nail Salons Near Me - Chicago, Illinois

I never leave reviews but this was the best French manicure I've ever had in my life. I'm a perfectionist and when I say my nails are PERFECT...... I mean it read more

Black Onyx Nail Salon - Nail Salons Near Me - Chicago, Illinois

This is NOT sapphire nails anymore. The person working ignored my appointment and made me wait 45 minutes after I called in advance. I got dirty pedicure water with particles floating inside of it that looked like dead skin. read more

Absolutely loved the no chip manicure I got here. Reasonably priced and I love the way it looks! read more

Black Onyx Nail Salon - No chip - Nail Salons Near Me - Chicago, Illinois

Honestly, the lady was nice but this was one of the worst pedicures of my life just because of 1) The speed of it, im used to my technician taking her time and 2) she didn't even asked if I wanted "cut or file" and ended up cutting my toe nails so short it's disgusting.. I'm used to getting mani pedi religiously and this was by far, not up to par FOR ME. my friend was very happy with her results. So take it with a grain of salt. read more

Black Onyx Nail Salon - Pota-toes Like actually - Nail Salons Near Me - Chicago, Illinois

We celebrated a big birthday here. The staff was responsive, accommodating and truly a pleasure to work with. We had a great time and would definitely come back! read more

Wow. Booked a gel mani super last min and was so happy I did. They usually last me a little under two weeks and here I am pushing 3 with no chipping or peeling! They look great. Slightly more expensive than my usual salon but worth it... read more

Great service, clean location, and my manicures, even regular non-no chip, last over a week. There no chip lasts at least two weeks but usually 3-4. read more

I called this place Tuesday 4/20/2021 to reserve an appointment for 3 people on 4/24/2021 @ 12:30 pm(1 person was coming from Elgin), 3 no chip manicures, first red flag was the chick tried to push pedicures (it's one thing to upsell it's another to try and tell clients why services to get). After confirming (finally) over the phone I received a text from Boosky I only starting coming to this place because my friend said it was nice clean friendly and did a good job (2 out of 3 ain't bad). My friend has over 20+ years of management experience which includes Red Door Spa so he has seen good bad and ugly services performed. We are both big on customer service and that's a huge major component in any field. My friend arrived at 12:10 extremely early for our 12:30, I tell her to go ahead and check in I'll be there in a few minutes, "I tried and they said there is no appointment under your name" she says. I arrive and they first act dumb like they can't find my appointment, then after about 5 minutes they find it "oh, did you get a confirmation, oh we are booked & very busy ". Then instead of apologizing & at least taking my guest that came from Elgin they tell us you can come back at 4:30... no I can't, I have a life & things to do. I ask for a business card with managers name on it, "we don't have a manager" well how do you get paid, who signs your checks. We leave and go on about our day and they have the nerve to call me at 3:30 to say "are you coming at 4:30". So clearly they aren't very smart and don't comprehend very well still with no apologies and or no ownership whatsoever. I was there two weeks ago (I've been coming to this place for about two months) my friend and I come every two weeks, I noticed oddly enough yesterday morning that there are distinct marks on the end of all of my nails, the nails them-selves are uneven that were initially shaped unevenly, and one of my thumbs chip literally down the side of my nail so I was ready to get my no chip manicure done. This place has a lot to learn about customer service and about consistency. One visit the nail polish doesn't cover the nails, another time they place products under the nails to ensue their is no breakage, two weeks they don't place anything under the nail and it cracks. I will never return to this location. I am very dissatisfied and disappointed. I will never suggest this place to anyone. There are to many other place to go to and I work too hard for my money to be treated in such an nasty and rude behavior. If I could rate no stars I would! read more

The girl doing my nails was super nice, and I was very appreciative that she was able to fit me in as a walk-in. The prep was fine, felt a bit rushed, but I understand if she was squeezing me in before another client. They were out of the polish I requested and did not want to do a design unless I paid for a no-chip so I did. The girl doing my nails, offered me two options of polish colors, and then just went with a plain white one even though it's not the one that I picked. Maybe it's just not a good spot for nail art? I wish I saved my money read more

Black Onyx Nail Salon - What I asked for - Nail Salons Near Me - Chicago, Illinois

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Ok This place is FABULOUS. Jasmine gave me a manicure that lasted over 2 weeks! Seriously, I work with my hands ( so need them to look clean and professional) and it remained picture perfect for 2.5 weeks, not a scratch, chip or flake... It was incredible!!! I told her she is my permanent manicurist. Super nice staff, they let me bring my pup and give him treats and again more importantly the actual mani was THE BEST i have ever received in my life! thank you read more

Black Onyx Nail Salon - second mani - Nail Salons Near Me - Chicago, Illinois

I would not go back. Service started off fine, but then they started relentlessly pushing extra services that I had already turned down multiple times, my nails look like a child did them after 3 hours of being there (for just a dip manicure), and they overcharged. read more

Really wanted to like this place - came in with very high hopes. Ended up not even finishing the service because the nail tech was extremely rude and embarrassed me. She made it very clear she was annoyed of me by sighing loudly and putting her head in her hands, shaking her head and rolling her eyes...right as I sat across from her. Literally stopped the service right then and there after she took the polish off and told her I didn't want to continue but would pay for the polish removal. The manager was shocked and kept apologizing profusely but I was so uncomfortable, I just wanted to leave. They ended up not charging me for the polish removal which is good I guess. I guess all I can say is, don't ask questions, don't have opinions, and definitely don't speak up if you're not liking how your nails are looking or they will take it personal and make you feel bad. read more

Great quality, friendly service. Love how they cut the cuticle. Thank you for squeezing me in such last minute!!!

Absolutely love Sapphire salon! It's right across from where I live so close, convenient, and the no chip is some of the best I have had! They are very clean and they do an amazing job with shape and even offer you a short back massage after! To get off no chip they have these cute black fingertip covers and they even give you pens that work for you to use your phone while your waiting !! I did wish they had more no chip color selection but other than that love them! read more

Black Onyx Nail Salon - Chrome powder nails - Nail Salons Near Me - Chicago, Illinois

The vibes? Immaculate! My manicure? Even better!! Prior to COVID, my best friend and I use to go to the Halsted location every 2-3 weeks for no-chip gel manicures. Unfortunately, due to losing my job and how long it took to become financially stable again, it wasn't until 2023 that I made it in again. My best friend that I use to go with also unfortunately passed away in 2022. Going back in this year was so cathartic for me! The shop is clean, the artists are kind/patient/so talented. Cannot recommend sapphire enough!! read more

This review is for the Broadway location: hands down one of the best No-Chip Mani/Pedi Combo's I've received and I've been to a ton of places nationwide. Great service consisted of the following: Friendly Welcome Upon Arrival, Clean Facilities, Careful, meticulous techs who take their time, A lengthly appointment that included a nice massage and relaxing background music. And to top it all off this place is BYOB! Need I say more! Def coming back! read more

I was a walk-in and Nimka and Bakuna did my pedicure and manicure. They were professional and did an amazing job. They were friendly and I had fun talking with them. The salon is so cute with personalized art on the walls. Everything was clean and sterilized. I think I found my new nail place! read more

Black Onyx Nail Salon - Nail Salons Near Me - Chicago, Illinois

This is the third time I've had my nails done here--got a French gel manicure today that's the best I've ever had. Gala is a total perfectionist but to be honest, the other technicians are top notch too. It might take longer than you would expect, and sometimes they run a little behind but it is soooo worth it. My daughter and her bridesmaids had their mani/pedis here before the wedding and everyone's nails were outstanding. Highest recommendation!! read more