Had my car door fixed here, and they did a great job! When I initially took in for estimate, they…read morewere very fair and honest with me on what could be fixed, even suggesting not to repair a small dent due to it being so costly based on where it was located. Extremely friendly and professional, and would absolutely bring my car back here. They even washed my car! BONUS!!

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

They told me twice that my car was ready when it wasn't, when it was ready, 2 of the doors were…read morepainted different shades of paint which was pretty obvious when I went to go pick it up. After about a month, when I had a chance to clean it I discovered droplets of polishing compound in numerous places, even INSIDE the vehicle! The guy that looked at it said that he couldn't say that they did it or not, like I was making it all up. He was a real A HOLE! This is just a snapshot of the crummy job they did. NEVER EVER GO THERE!!!!!!

My truck was hit by a deer on the way to work. I called numerous body shops so I could get an…read moreestimate the same day and everyone kind of blew me off and told me it would be next week before they could look at it. This was on a Monday by the way. I called Rusk Bros and he got me rite in for estimate immediately. The boss was very knowledgeable and professional. In a time where friendly customer service is unheard of they stand above the rest and set the bar. Do not hesitate to give them a chance you won't regret it!

Caliber Collison did a wonderful job repairing the lift gate on my Dodge Grand Caravan after being…read morein a car accident. The staff is very friendly and helped me every step of the way I would recommend them to my family and friends if they need body work done.

They were great! Very communicative and produced the car on the timeframe they quoted and the work…read morelooks flawless.

Fair pricing buy when i took my car in for a simple front brake job. I had a quarter tank of gas…read moreand for some reason they took it for a 45 minute test drive down 42 and left me almost empty. Would assume if one gets brake work done, they'd test it in town with stop and go traffic not a wide open highway.

I have never been more happy with an auto service! Tim and everyone who works there is so welcoming…read moreand friendly. I don't know a lot about cars, and was really nervous about being jerked around, but they were great! I went to Monro Muffler first for a quote to fix my muffler, and they said it would be $900.00, Queens automotive did it in 30 Minutes for $100.00. I can not believe the difference in customer service. If you have any automotive problems, definitely come here!!

Took my wife's 2000 VW beetle there after a minor ditch accident and the front end looked like new…read moreless than a week later. After that i took my 2004 Malibu there after a front end collision at a stop light and you can't even tell there was ever any damage done! Can't recommend enough. I mean this guy is hands down a pro.

We've had Bill's work on several vehicles. Always amazed at how the car looks (great!) when he's…read moredone. We gave him an especially difficult rust job and had no expectations it would look new...but it does! He is amazing, fair priced and does the job in the time promised, if not sooner. You will never be disappointed with Bill's Auto Body in Delaware. (He doesn't have a web page, so if you Google a "Bill's Auto Body" and get a web site, that's not his shop.) ... and Yelp is reporting that I'm in San Francisco, which I'm not. What's going on with Yelp???

I just want to thank David and his team for the incredible job they did on my car, his team was…read moreincredibly compassionate, patient and respectful. They really helped me a lot in this very stressful situation David and his team did an amazing job restoring my car back to new I wouldn't have chosen any other team you guys are truly god sent and amazing at what you do! I want to express my gratitude and let anyone who is in the same situation as me know that Star gloss is the best place to go. David and his team truly value their customer and have amazing customer service and are willing to work with you no matter your situation.

Brought my 2015 evo in for a paint match varis bumper and some work on fitting the bumper with a…read moredifferent crash bar. David and the team did an amazing job. The color is spot on for a tough shade of white. The crash bar fits seamlessly without any issue. They even took the time to fit the handmade bumper and ironed out some kinks in it. Overall very happy with my choice to go here. Will be a returning customer and definitely trust their work.

Fast and excellent service. I was receiving updates during time of repair. Easy estimateread more

Working with the estimator at the north westerville location was a total fiasco. I'm not going to…read moremention his name publicly, but if he is going to be the face of the company and primary communicator than he needs to go through more extensive customer service and general business training.

I had a run in with our Jeep and the garage door... after lots of research on BBB and here, I…read moredecided to call Phil's. They got me in for an estimate right away, had parts ordered and were ready to complete repairs a couple days later. The repairs took less than an hour, we're reasonably priced (he even buffed out some other scratches free!) and ultimately, you'd never know I lost the battle against the garage! Our Jeep looks good as new!

Before you decide not to read this because its so long, I'll get to the point here, this is now my…read morego to place for repairs. Period. Best way to describe my experience at Phil's today is with following example. Car shops in Columbus are like going to the hospital, the places are neat clean, with waiting rooms even popcorn machines and soda fountains. Before they do any actual physical work they always have to do some kind of "diagnostics test" and that is $100 up front before they even open their tool box. Then comes the long wait with a list of other things they think need to be done. OK, that said, I broke my drivers side car seat. I went to a local junk yard and got one out of a wreck. I asked the guy who took it out if he was interested in making a few extra bucks by installing it for me after hours. He said Yes, I said Ok and he never showed up. I then called the usual "big box" repair shops and they said they couldn't put in any after market products. I called the junk yard back and they suggested Phil's Collision in Galena. The seat had fallen completely backwards so I knew driving it up there from near Polaris was not going to be fun so before I did I called Phil's and asked if they could do it for the same price as the guy at the junk yard. Without hesitation he said he should be able to. I felt a little uneasy at the "should be able to" thinking, nuts it could be a lot more. This morning, I loaded the new seat into the back seat to help keep my front seat from becoming another back seat and headed for Galena. Now I come from a very small town in NW Ohio and spent more hours than I can remember in small repair shops so when I pulled up to Phil's I felt very much at home. Phil came out, took the keys, told me I could either walk on the nearby nature trail or sit in his office. Being exhausted from trying to load the seat into the car plus the agonizing drive up there I decided on the latter option. It didn't take long at all and when he came in he said, "How does......$ sound to you." I did a double take. I said, "I agreed to pay $X and thats certainly worth it to me' and he said, "No,$X is fine." He then said he'd dispose of the old seat. As I was driving home I knew I was relieved the job was done and I had saved some money, but there was a feeling/thought I just couldn't shake. It finally dawned on me, it wasn't the fact the job was done or I'd saved money it was sort of a realization that for the first time in a very long time, I'd just done business with honest man.