Got an FFL transfer for a gun I bought online and the process was quick and easy. Also have bought a few accessories from the shop and they have fair prices and good stock. read more

Beginning shooter, was treated outstanding, they took the time to explain things and didn't make me feel ignorant. They were pretty busy, but made it a point to give me the attention I needed to purchase my firearm. Definitely went above and beyond, enabled me to feel comfortable with my purchase, and overall left me satisfied that I didn't go spend the next 3 months looking around. One thing that was great, they understood how people shop on the internet and through word of mouth, so they spoke about all the good and bad, but left the decision up to me. Going back to have them work on my shotgun that I've been disappointed with for years, really hope Steve can work a miracle as the gun has sentimental value, but at the end of the day, if it ruins your hunting experience, then it can just sit on the shelf. Thanks again Defender...I will be coming back. read more

A company that doesn't know who is authorized to make decisions or what the supposed leadership wants to do. Trying to sell a gun I was told at one location that all purchasing is currently handled by another location. After driving to the second location I was told that they don't buy guns and they were shocked to learn I was sent to them by their own employees. I love Defender Outdoor/Supply...well, I did. Now I am a former customer that spends his money elsewhere. To the leadership of Defender...figure out what you are doing give authority to someone in the store to make a decision instead of giving your soon-to-be former customers the run around! read more

These guys distribute the best cop cars. There are not many places where you can buy a new police car.

Used them for an order on Amazon.com, said they had a product in stock, they did not and further waited a day to notify me so the other three items I ordered from other suppliers to work with this item had already shipped causing me a lot of grief and frustration and work to try to straighten it out. Probably will be out around $90-100 due to this debacle. read more