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    Deepwater IT

    5.0 (2 reviews)
    Open • 9:00 am - 6:00 pm

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    Actnet Advanced Technology Corporation

    Actnet Advanced Technology Corporation

    (41 reviews)

    $$

    Outer Sunset

    First time use was in 2016. It was as good as it gets then. Phillip installed a new hard drive, as…read morewhat I had was failing. I'm female and at the time was 75 years old, my recommending friend got my desktop over to Actnet. When the repair was done, Phillip returned my computer to me without extra charge.was installing new hard drives. I could not do it myself. Time passes, and more help was needed. This time it was a frozen cursor. I thought maybe keyboard and / or mouse problem. Went to Office Depot, and had decided to get corded equipment not wireless this time, having heard corded is better. Salesman told me "they don't make those any more" and had none for sale so I bought the cordless equipment. (this was on a Sunday). Still no luck. I called Phillip, left a message, groaning inwardly fearing great delay.. Phillip returned my call within 2 *hours*. And, he remembered me from 2016! And, reminded that at 77 years of age I could not bring my desktop to the shop, asked when he could come. "How about now" he said. NOW? OMG, I was over the moon with relief. He came, he brought corded keyboard(s), and repaired the problem. He did not just pack up and leave, but tweaked my computer, solving numerous minor annoyances, giving full value for the whole hour. A shorter review would say GOOD, PROMPT, REASONABLY PRICED SERVICE FROM AN HONEST AND COMPETENT FIRM. Put another way, Phillip walks on water. He treats seniors well (his mother should be proud), And oh yeah, that keyboard he sold me? Priced exactly the same as the one I bought from Office Depot, where the clerk plain *lied*. "We don't carry" is not the same as "not made any more / not available."

    They claimed my laptop hard drive was too fragmented to repair and said they would dispose of my…read morelaptop for me. Few years down the line my laptop was recovered in a shady electronics smuggling ring and i was notifed by the police department. Don't trust these shady people.

    Deepwater IT - itservices - Updated September 2026

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