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    Dead On Embroidery

    4.0 (4 reviews)
    Closed • 9:00 am - 4:30 pm

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    4 years ago

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    7 years ago

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    11 years ago

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    10 years ago

    I don't think this place actually exists...? Maps sent me to an apartment complex. I left a message and no one ever called back.

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    Fully Promoted - We've moved...come visit, we'd love to work with you.

    Fully Promoted

    4.4(79 reviews)
    22.0 km
    •$$

    I use this company for all my business promotional products as well as for special personalized…read moregifts and even prizes and gag gifts for special occasions. There is no job too big or too small for Encinitas EmbroidMe (most of mine are pretty small!) Their customer service is beyond outstanding. Sandra and Jeff and their lovely extended family make their customers feel like their only customer, no matter how busy they are! You will be amazed at the variety of products they offer - including things you may not even have thought of. Great client gifts as well as things to use in your office to keep your name and product out front. My latest order is a set of wine glasses personalized with my business name. Why not? Love you guys!!

    I really don't like leaving negative reviews, but after three months of trying to resolve this, I…read morefeel like I need to warn other business owners about my experience with Jeff at Fully Promoted Carlsbad. I spent approximately $1,000 on polos three months ago and still have not received my order or any meaningful update. I have called dozens of times, sent emails, and repeatedly asked Jeff to simply communicate with me. I even emailed twice asking for one of two things: please complete my order and give me my polos, or refund my money. Still nothing. What has been most frustrating is the lack of communication. After numerous unanswered calls, I finally called from my wife's phone and Jeff answered. Yet my calls and messages continued to go unanswered afterward. As a small business owner myself, I understand that delays and mistakes happen. What I cannot understand is taking a customer's money and then failing to communicate with them for months. If you run a business and need a vendor you can rely on, I would strongly encourage you to consider another provider or another Fully Promoted location. Based on my experience with Jeff and this location, I cannot recommend Fully Promoted Carlsbad.

    Photos
    Fully Promoted - Mint Tins are great giveaways as well...everyone wants their breath to smell nice.

    Mint Tins are great giveaways as well...everyone wants their breath to smell nice.

    Fully Promoted - Lanyards for Events...yup! We do these too.

    Lanyards for Events...yup! We do these too.

    Fully Promoted - Koozies-yup we do these too

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    Koozies-yup we do these too

    Jordan Bolton Studio - 6 head machine for orders of all sizes.

    Jordan Bolton Studio

    4.7(12 reviews)
    13.2 km

    Jordan was very patient and understanding with the order I had to place. He was on top of…read moreeverything and very communicative. I would definitely go to him whenever I need any embroidery!

    This review is based on communication experience, not work quality, as I was unable to get past a…read moremonth of unprogressive back and forth. I found this business through Yelp while searching for a custom shirt company for a large multidisciplinary project with other investors. Their excellent reviews, quality work samples, design assistance capabilities, and small minimum orders for samples made them appear to be an ideal fit. After reviewing their website and options, I reached out over a month ago but received no response. Assuming my message didn't go through, I contacted them again via Yelp on August 15th and received an initial response. However, after I replied, I had to follow up a week later due to no response. They responded again, and I provided the additional requested information on August 25th. I followed up on September 3rd, and it has now been two weeks since my last message. While I understand the challenges independent businesses face in the current economic climate and have been extremely patient due to their 5-star reviews, this level of communication has been completely unprofessional. As a former small business owner, I always maintained transparency about whether projects were within my scope, ability, or bandwidth. If I couldn't take on a project, I communicated that clearly rather than leaving clients in limbo. After more than a month of unproductive back-and-forth, I question whether these 5-star reviews accurately reflect the current service experience.

    Photos
    Jordan Bolton Studio - LVLZ BOXING staying covered in the winter

    LVLZ BOXING staying covered in the winter

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    Living the Dream - Custom Hat Embroidery

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    The FAST Experience beanies

    Dead On Embroidery - embroideryandcrochet - Updated October 2026

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