I have a custom women's Padres baseball jersey. I'm a breast cancer survivor and this jersey…read morecomemorates my fight. I've got some really cool players signatures on it, but have avoided the back because I wanted to get two large Pink Ribbons on the back of the jersey. The measurement was 4" of the embroidery work and I was told that I needed to pay a setup fee, which I was willing to pay. It took me a few weeks to get my jersey back to the store, but when I did, I was told that someone had already paid the setup fee and that I didn't need to pay that after all. What they didn't tell me was that it would not be the size I wanted. In fact, it wasn't even half the size!!! Then I was told that it would take a week to 10 days to complete it. It took well over a month. Then I was asked about placement of the ribbons. I told them in the center. They were not centered and toward the top. I was also told that I would be texted when the jersey was done. But all communications were done via email only which further delayed the work because I get over 200 emails a day and literally had to search for the communications. They said that they could redo the work, but that I would have to pay the setup fee. And likely wait another 6 weeks for my jersey? No thanks. Now I need to find another embroidery company to see if they can fix this. This has been a horrible experience for me.

Owner Daniel Kim really knocks it out of the park! I brought in for linen cocktail napkins to be…read moreembroidered, and the turnaround time was less than 24 hours, even though there was no rush put on the order. He was friendly, provided clear communication via text and the price point was extremely reasonable. Highly recommend and it is very obvious why this establishment continues to earn high ratings among customers.

lucy is so quick to respond & very easy to work with! it is clear she really cares about making…read moresure everything looks perfect. highly recommend!!

Excellent communication and easy to work with. Wasn't able to complete my specific (very niche)…read morerequest but communicated that possibility up front and was very responsive. Would definitely visit for future needs.

I use this company for all my business promotional products as well as for special personalized…read moregifts and even prizes and gag gifts for special occasions. There is no job too big or too small for Encinitas EmbroidMe (most of mine are pretty small!) Their customer service is beyond outstanding. Sandra and Jeff and their lovely extended family make their customers feel like their only customer, no matter how busy they are! You will be amazed at the variety of products they offer - including things you may not even have thought of. Great client gifts as well as things to use in your office to keep your name and product out front. My latest order is a set of wine glasses personalized with my business name. Why not? Love you guys!!

I really don't like leaving negative reviews, but after three months of trying to resolve this, I…read morefeel like I need to warn other business owners about my experience with Jeff at Fully Promoted Carlsbad. I spent approximately $1,000 on polos three months ago and still have not received my order or any meaningful update. I have called dozens of times, sent emails, and repeatedly asked Jeff to simply communicate with me. I even emailed twice asking for one of two things: please complete my order and give me my polos, or refund my money. Still nothing. What has been most frustrating is the lack of communication. After numerous unanswered calls, I finally called from my wife's phone and Jeff answered. Yet my calls and messages continued to go unanswered afterward. As a small business owner myself, I understand that delays and mistakes happen. What I cannot understand is taking a customer's money and then failing to communicate with them for months. If you run a business and need a vendor you can rely on, I would strongly encourage you to consider another provider or another Fully Promoted location. Based on my experience with Jeff and this location, I cannot recommend Fully Promoted Carlsbad.

Jordan was very patient and understanding with the order I had to place. He was on top of…read moreeverything and very communicative. I would definitely go to him whenever I need any embroidery!

This review is based on communication experience, not work quality, as I was unable to get past a…read moremonth of unprogressive back and forth. I found this business through Yelp while searching for a custom shirt company for a large multidisciplinary project with other investors. Their excellent reviews, quality work samples, design assistance capabilities, and small minimum orders for samples made them appear to be an ideal fit. After reviewing their website and options, I reached out over a month ago but received no response. Assuming my message didn't go through, I contacted them again via Yelp on August 15th and received an initial response. However, after I replied, I had to follow up a week later due to no response. They responded again, and I provided the additional requested information on August 25th. I followed up on September 3rd, and it has now been two weeks since my last message. While I understand the challenges independent businesses face in the current economic climate and have been extremely patient due to their 5-star reviews, this level of communication has been completely unprofessional. As a former small business owner, I always maintained transparency about whether projects were within my scope, ability, or bandwidth. If I couldn't take on a project, I communicated that clearly rather than leaving clients in limbo. After more than a month of unproductive back-and-forth, I question whether these 5-star reviews accurately reflect the current service experience.

I had such a great experience with Merlin's Embroidery! I brought in a piece of fabric and asked…read morethem to embroider "The Watkins" based on an image I had. They were able to match the font and lettering exactly, and it turned out even better than I imagined. The owner was incredibly friendly, helpful, and easy to work with throughout the whole process. The turnaround was also amazing. I had it back within just a couple of days! I'm so happy with how it came out and would absolutely recommend Merlin's Embroidery for any custom embroidery work. I'll definitely be back!

An absolutely amazing service, I needed to get a graduation stole done for college and Kevin, did a…read morequick job on it. I would recommend people to come here and do the same. Easy location, the staff is friendly and easy to work with

Nina is the best!! Going on a trip to the BVIs and thought it would be great to have matching caps…read morefor our crew. Called Nina and within 4 days had a great cap with some neat customized embroidery. Lot's of compliments from people on our trip! Great quality work, thank you Nina!!

From the owner: We are a full service embroidery and screenprinting company locally owned and operated in Del Mar…read moresince 1991. We are a full service embroidery and screenprinting company locally owned and operated in Del Mar since 1991. We do offer online pop up stores for Spirit Wear. Due to our work load and the noise level of our machines, our preferred contact method would be through text. This allows us to continue working, but still keeping in contact with you. You can reach us at either (858) 793-7039 or (858) 703-7391. You can also contact us through our website as well. We are available 7 days a week for orders or questions.

I wish I could give this place a 0 star, here's why. I recently went to XPERTEEZ custom wear and it…read morecosted 100 DOLLARS FOR ONE HOODIE! Also there is this one worker there that said "Oh it takes a day to print on something" But when a different worker was there they said "Oh it takes 5-6 minutes to print. Unhappy buyer -Garfield Montez

Remy and the team over at Xperteez were able to help me with a last minute order for my friend's…read morebachelor party and did it perfectly!! Gave them the shorts on Wednesday morning and it was only a one day turnaround. Glad that we have this resource in our city.

Great place ! Got my university stole embroidered and the turn around was super fast. It came out…read more great and they have a large selection of fonts and threads to choose from.

I love hats with a passion so when I came to this place I knew I was going to be a regular and…read moremaybe even the Duke. The owner is so nice and down to earth. She spoke to me for a while about her business and what's going on with the hats that she is selling. The hats are the real deal and not knock offs. Her prices really can't be beat so whenever I want a hat I'm coming here!