I use this company for all my business promotional products as well as for special personalized…read moregifts and even prizes and gag gifts for special occasions. There is no job too big or too small for Encinitas EmbroidMe (most of mine are pretty small!) Their customer service is beyond outstanding. Sandra and Jeff and their lovely extended family make their customers feel like their only customer, no matter how busy they are! You will be amazed at the variety of products they offer - including things you may not even have thought of. Great client gifts as well as things to use in your office to keep your name and product out front. My latest order is a set of wine glasses personalized with my business name. Why not? Love you guys!!

I really don't like leaving negative reviews, but after three months of trying to resolve this, I…read morefeel like I need to warn other business owners about my experience with Jeff at Fully Promoted Carlsbad. I spent approximately $1,000 on polos three months ago and still have not received my order or any meaningful update. I have called dozens of times, sent emails, and repeatedly asked Jeff to simply communicate with me. I even emailed twice asking for one of two things: please complete my order and give me my polos, or refund my money. Still nothing. What has been most frustrating is the lack of communication. After numerous unanswered calls, I finally called from my wife's phone and Jeff answered. Yet my calls and messages continued to go unanswered afterward. As a small business owner myself, I understand that delays and mistakes happen. What I cannot understand is taking a customer's money and then failing to communicate with them for months. If you run a business and need a vendor you can rely on, I would strongly encourage you to consider another provider or another Fully Promoted location. Based on my experience with Jeff and this location, I cannot recommend Fully Promoted Carlsbad.

I go to Kelly for all my embroidery gifts. With wedding season, I love adding a little…read morepersonalization to my gifts and brought multiple items to Kelly. He's timely, and easy to work with. His system is very old school and it works great!

Lucy was so easy to work with, fast and prices were really reasonable. I will definitely use her…read moreagain!!

I have a custom women's Padres baseball jersey. I'm a breast cancer survivor and this jersey…read morecomemorates my fight. I've got some really cool players signatures on it, but have avoided the back because I wanted to get two large Pink Ribbons on the back of the jersey. The measurement was 4" of the embroidery work and I was told that I needed to pay a setup fee, which I was willing to pay. It took me a few weeks to get my jersey back to the store, but when I did, I was told that someone had already paid the setup fee and that I didn't need to pay that after all. What they didn't tell me was that it would not be the size I wanted. In fact, it wasn't even half the size!!! Then I was told that it would take a week to 10 days to complete it. It took well over a month. Then I was asked about placement of the ribbons. I told them in the center. They were not centered and toward the top. I was also told that I would be texted when the jersey was done. But all communications were done via email only which further delayed the work because I get over 200 emails a day and literally had to search for the communications. They said that they could redo the work, but that I would have to pay the setup fee. And likely wait another 6 weeks for my jersey? No thanks. Now I need to find another embroidery company to see if they can fix this. This has been a horrible experience for me.

Owner Daniel Kim really knocks it out of the park! I brought in for linen cocktail napkins to be…read moreembroidered, and the turnaround time was less than 24 hours, even though there was no rush put on the order. He was friendly, provided clear communication via text and the price point was extremely reasonable. Highly recommend and it is very obvious why this establishment continues to earn high ratings among customers.

I wish I could give this place a 0 star, here's why. I recently went to XPERTEEZ custom wear and it…read morecosted 100 DOLLARS FOR ONE HOODIE! Also there is this one worker there that said "Oh it takes a day to print on something" But when a different worker was there they said "Oh it takes 5-6 minutes to print. Unhappy buyer -Garfield Montez

Remy and the team over at Xperteez were able to help me with a last minute order for my friend's…read morebachelor party and did it perfectly!! Gave them the shorts on Wednesday morning and it was only a one day turnaround. Glad that we have this resource in our city.

Excellent customer service. Clear communication and high quality work! I will be using Freedom…read moreBranding for all of our needs and I will recommend them to anyone in need of their services. Thank you Pete. You are fantastic.

Kevin and the team absolutely crushed it for my grandpas 90th birthday shirt competition fair…read morepricing, great communication, and speedy timelines. Couldn't have asked for more! Highly highly recommend Freedom Branding

Jordan was very patient and understanding with the order I had to place. He was on top of…read moreeverything and very communicative. I would definitely go to him whenever I need any embroidery!

This review is based on communication experience, not work quality, as I was unable to get past a…read moremonth of unprogressive back and forth. I found this business through Yelp while searching for a custom shirt company for a large multidisciplinary project with other investors. Their excellent reviews, quality work samples, design assistance capabilities, and small minimum orders for samples made them appear to be an ideal fit. After reviewing their website and options, I reached out over a month ago but received no response. Assuming my message didn't go through, I contacted them again via Yelp on August 15th and received an initial response. However, after I replied, I had to follow up a week later due to no response. They responded again, and I provided the additional requested information on August 25th. I followed up on September 3rd, and it has now been two weeks since my last message. While I understand the challenges independent businesses face in the current economic climate and have been extremely patient due to their 5-star reviews, this level of communication has been completely unprofessional. As a former small business owner, I always maintained transparency about whether projects were within my scope, ability, or bandwidth. If I couldn't take on a project, I communicated that clearly rather than leaving clients in limbo. After more than a month of unproductive back-and-forth, I question whether these 5-star reviews accurately reflect the current service experience.

lucy is so quick to respond & very easy to work with! it is clear she really cares about making…read moresure everything looks perfect. highly recommend!!

Excellent communication and easy to work with. Wasn't able to complete my specific (very niche)…read morerequest but communicated that possibility up front and was very responsive. Would definitely visit for future needs.

Great Threadz is awesome! David and Letti do beautiful work. I won't take my embroidery projects…read moreanywhere else. They are the best!

This feels like the best kept secret in California. David at Gread Threadz did an amazing job on a…read morereally tight timeline.

I had such a great experience with Merlin's Embroidery! I brought in a piece of fabric and asked…read morethem to embroider "The Watkins" based on an image I had. They were able to match the font and lettering exactly, and it turned out even better than I imagined. The owner was incredibly friendly, helpful, and easy to work with throughout the whole process. The turnaround was also amazing. I had it back within just a couple of days! I'm so happy with how it came out and would absolutely recommend Merlin's Embroidery for any custom embroidery work. I'll definitely be back!

An absolutely amazing service, I needed to get a graduation stole done for college and Kevin, did a…read morequick job on it. I would recommend people to come here and do the same. Easy location, the staff is friendly and easy to work with

Been trying to call them for 2 weeks for a quote, no one picks up the phone here. Stop by their…read more"office" in a shared space and they are never there as well. Don't know how they do any type of business. Beware.

We placed an order for personalized notepads for our small business. The staff at Anything…read moreImprinted worked with us to get our colors, layout and paper quality exactly as we wanted. The finished product was fantastic. Will definitely do business with them again.