I go to Kelly for all my embroidery gifts. With wedding season, I love adding a little…read morepersonalization to my gifts and brought multiple items to Kelly. He's timely, and easy to work with. His system is very old school and it works great!

Lucy was so easy to work with, fast and prices were really reasonable. I will definitely use her…read moreagain!!

I have a custom women's Padres baseball jersey. I'm a breast cancer survivor and this jersey…read morecomemorates my fight. I've got some really cool players signatures on it, but have avoided the back because I wanted to get two large Pink Ribbons on the back of the jersey. The measurement was 4" of the embroidery work and I was told that I needed to pay a setup fee, which I was willing to pay. It took me a few weeks to get my jersey back to the store, but when I did, I was told that someone had already paid the setup fee and that I didn't need to pay that after all. What they didn't tell me was that it would not be the size I wanted. In fact, it wasn't even half the size!!! Then I was told that it would take a week to 10 days to complete it. It took well over a month. Then I was asked about placement of the ribbons. I told them in the center. They were not centered and toward the top. I was also told that I would be texted when the jersey was done. But all communications were done via email only which further delayed the work because I get over 200 emails a day and literally had to search for the communications. They said that they could redo the work, but that I would have to pay the setup fee. And likely wait another 6 weeks for my jersey? No thanks. Now I need to find another embroidery company to see if they can fix this. This has been a horrible experience for me.

Owner Daniel Kim really knocks it out of the park! I brought in for linen cocktail napkins to be…read moreembroidered, and the turnaround time was less than 24 hours, even though there was no rush put on the order. He was friendly, provided clear communication via text and the price point was extremely reasonable. Highly recommend and it is very obvious why this establishment continues to earn high ratings among customers.

This company does a fantastic job. We have had it embellish literally hundreds of shirts, vests…read moreand jackets with our business logo. I wholeheartedly recommend Z-Customization.

A great one stop shop for all your embroidery needs! Customer service with Beth is very smooth and…read morehelpful, and Thomas is the master that gets everything done for the customers. The quality of my bag panel stitching was absolutely perfect and can't thank them enough for their quality work. Im all about quality! Give Z customization a try, I can assure you that you will be pleased!

I wish I could give this place a 0 star, here's why. I recently went to XPERTEEZ custom wear and it…read morecosted 100 DOLLARS FOR ONE HOODIE! Also there is this one worker there that said "Oh it takes a day to print on something" But when a different worker was there they said "Oh it takes 5-6 minutes to print. Unhappy buyer -Garfield Montez

Remy and the team over at Xperteez were able to help me with a last minute order for my friend's…read morebachelor party and did it perfectly!! Gave them the shorts on Wednesday morning and it was only a one day turnaround. Glad that we have this resource in our city.

Kevin and the team absolutely crushed it for my grandpas 90th birthday shirt competition fair…read morepricing, great communication, and speedy timelines. Couldn't have asked for more! Highly highly recommend Freedom Branding

Great customer service! I was shopping around for a new…read moreprinting company to work with, and as a small business owner myself I really appreciated the level of communication and care the people at Freedom bring. Inquired and heard directly from the owner Mike, and was well taken care with very clear and attentive communication throughout the process with Russell - he is awesome! Good group of people and fast product turn around! We place an order before the holidays (which is understandably for everyone a crazy time of year) but they were able to complete our order in a very quick timeframe. Glad to support another local business like them.

Jordan was very patient and understanding with the order I had to place. He was on top of…read moreeverything and very communicative. I would definitely go to him whenever I need any embroidery!

This review is based on communication experience, not work quality, as I was unable to get past a…read moremonth of unprogressive back and forth. I found this business through Yelp while searching for a custom shirt company for a large multidisciplinary project with other investors. Their excellent reviews, quality work samples, design assistance capabilities, and small minimum orders for samples made them appear to be an ideal fit. After reviewing their website and options, I reached out over a month ago but received no response. Assuming my message didn't go through, I contacted them again via Yelp on August 15th and received an initial response. However, after I replied, I had to follow up a week later due to no response. They responded again, and I provided the additional requested information on August 25th. I followed up on September 3rd, and it has now been two weeks since my last message. While I understand the challenges independent businesses face in the current economic climate and have been extremely patient due to their 5-star reviews, this level of communication has been completely unprofessional. As a former small business owner, I always maintained transparency about whether projects were within my scope, ability, or bandwidth. If I couldn't take on a project, I communicated that clearly rather than leaving clients in limbo. After more than a month of unproductive back-and-forth, I question whether these 5-star reviews accurately reflect the current service experience.

Excellent communication and easy to work with. Wasn't able to complete my specific (very niche)…read morerequest but communicated that possibility up front and was very responsive. Would definitely visit for future needs.

lucy is so quick to respond & very easy to work with! it is clear she really cares about making…read moresure everything looks perfect. highly recommend!!

The Bad; no response to my request to refill my pain medications. Making appoints is easy.read more

Great Threadz is awesome! David and Letti do beautiful work. I won't take my embroidery projects…read moreanywhere else. They are the best!