Extremely disappointed with our experience…read more We provided our merchandise over six weeks ago and paid for the work to be completed. Despite multiple attempts to get updates, communication has been poor and responses have been limited or nonexistent. Our organization has used this business for years, which makes this situation even more frustrating. After more than six weeks, we still do not have our merchandise back, leaving our high school dance team without the items they need for camp. Delays can happen, but a lack of communication and failure to return customer property is unacceptable. We expected much better service and professionalism. Unfortunately, based on this experience, I cannot recommend this business

I placed a fairly significant-sized order with Jeff after taking the time to discuss my needs and…read moreexpectations. During our conversations, I was given the impression that everything would be handled and followed through. Communication failure delivery of the product failure. My only advice would be just avoid this company.

Excellent communication and easy to work with. Wasn't able to complete my specific (very niche)…read morerequest but communicated that possibility up front and was very responsive. Would definitely visit for future needs.

lucy is so quick to respond & very easy to work with! it is clear she really cares about making…read moresure everything looks perfect. highly recommend!!

Kevin and the team absolutely crushed it for my grandpas 90th birthday shirt competition fair…read morepricing, great communication, and speedy timelines. Couldn't have asked for more! Highly highly recommend Freedom Branding

Great customer service! I was shopping around for a new…read moreprinting company to work with, and as a small business owner myself I really appreciated the level of communication and care the people at Freedom bring. Inquired and heard directly from the owner Mike, and was well taken care with very clear and attentive communication throughout the process with Russell - he is awesome! Good group of people and fast product turn around! We place an order before the holidays (which is understandably for everyone a crazy time of year) but they were able to complete our order in a very quick timeframe. Glad to support another local business like them.

Wow! I have been coming here for years and they have new ownership! I went in today and I had such…read morea nice experience. I had not been there in a year. The store was busy which was great and the owner actually took the time to help me pick things out for my new project. The store is clean and such great stock. I love coming here and will be back! Shame on the haters!

Cool store. Not too friendly to me. Nobody acknowledged me once, even when I made eye contact and…read moresmiled several times. I asked for a a basket to hold the string of beads I brought in to match. I was told that the baskets were near the door. Nobody offered to grab a basket for me or ask me if I needed any help. After an hour, I went to the register and again waited a couple of minutes for somebody to come and ring me up. I put my personal string of beads to the side and said "these are the beads that I brought in." The interaction was cold, and despite the fact that I had stated twice that I brought my own beads in, I was asked if I wanted to pay for my own beads. When I said, for the third time that they were mine from home, she said that they just got new inventory that looked similar. That is a crappy feeling so that's why I don't know that I would recommend going into this store.

This company does a fantastic job. We have had it embellish literally hundreds of shirts, vests…read moreand jackets with our business logo. I wholeheartedly recommend Z-Customization.

A great one stop shop for all your embroidery needs! Customer service with Beth is very smooth and…read morehelpful, and Thomas is the master that gets everything done for the customers. The quality of my bag panel stitching was absolutely perfect and can't thank them enough for their quality work. Im all about quality! Give Z customization a try, I can assure you that you will be pleased!

Dewey did an AMAZING job on the boat lettering for my lido! He was professional, helped me come up…read morewith the design (even superimposed it on a pic so I knew what it would look like), & got it on straight even with the rudder in the way.

This is my spot for getting t-shirts made because I can bring my own shirt or Dewy can get me a…read moreshirt, the prices are excellent, and Dewy is the man on the computer. If something isn't right let Dewy know and he'll make it right. Dewy wants to do a great job for you and it really shows. His communication is great he ask questions so everything is the way you want it.

Edith's sewing is the best!!! Incredible service and amazing craftsmanship. Has saved me a couple…read moretimes already on projects. She always comes through !

Great service!! easy to work with after so many changes to a design franklin and his team did not…read morefeel annoyed they always help to insure we were going to be ecstatic with the finally product. For any business big or small Edith's sewing well take care of you!! support local business and give them a shot! you will not be disappointed!!

Helen and her Husband are two of the nicest people I have worked with. I was coordinating a…read moreChristmas party for 400 kids and needed invitations and coupons for the kids to redeem their stockings, toys, hats etc. The PDF I sent over was not compatible with their system, so instead of turning down the job, they reworked my documents. They also printed brochures for me for half the price of Staples and FedEx. If you need any prints, banners, trophies, or similar items, give them a call.

PJ's has been around for years because of their customer service and great work. We were very late…read morein making t-shirts for our 50th HS reunion but that did not stop Helen, Tommy and Lance from getting the job done. The other great thing was that they were there to help design our shirt. We had an idea but they showed us what would work and what would work better. They've been doing this for a long time so when they showed us the difference it was clear as a bell which one to go with. Thank you for your help, time and price. The shirts were a hit! Every shirt was sold. June 2023