I solicited an estimate for mold inspection and remediation at 7:30am and roughly fifteen minutes…read morelater Mark reached out to let me know he'd be calling. Then he and Willie were at my house before noon. They displayed excellent communication and integrity, taking the time to educate me about my options and what the state of the basement was. They confirmed with their moisture sensor what we already suspected - that the carpet had dried out already, but was continuing to harbor mold, so we needed to finish ripping it out, which we had started ourselves. They recommended a cleaning product, and since we were already doing the work ourselves, waived the inspection fee and went on to their next customer. I wouldn't hesitate to call them back if we have any remediation needs in the future.

We had an unusual situation where our garage needed cleaned and re-floored. I made an emergency…read morecall to Mark and he came out immediately to assess the damages. He provided timely and professional service from start to finish of project. He made suggestions on new flooring options and kept himself well within budget. His communication from start to finish was excellent, service was excellent, and workmanship was impeccable. We will definitely use their service again and we highly recommend them to anyone!

I spoke with the owner, Daryl, over the phone regarding an inspection -- the customer service I…read moreexperienced was unparalleled. Daryl requested photos and a description of the issue which we discussed in depth. Even though the service requested was not appropriate for Rapid Response Restoration, Daryl still offered to provide advice and help any way he could. That type of customer service is rare these days -- Daryl is a good and honest man.

Their response was timely, good work and genuinely liked them as people. Would recommend!read more

I wish we had more furniture that needed recovered. We absolutely love working with Nick and Lidia!…read moreThey couldn't be more welcoming, helpful or exceptional. They are highly recommended by me and my husband. Not to mention a wonderful family business for all to support. We had 2 office chairs, 8 dining room chairs and 4 kitchen chairs that needed recovered. We met with them in store and they showed us several fabrics that would be easy to manage with our little children but also coordinated with our style. We reached out in December and they were excellent with expediting the eating chairs to have by Christmas, without us even pushing for that. Luckily the fabric was already available but we still didn't expect a 1-2 week turnaround. We are still waiting on the office chairs but are excited to see how The fabric and work done is top notch! The chairs are comfortable, updated and very well upholstered. We've never gotten furniture recovered before but we thought the prices were reasonable for the experience, services and product!

Just picked up 2 bar stools, a bench and a piano stool which Nick completed in a week! He has…read morewonderful fabrics to choose from, does very high quality work, is reasonably priced and delivers ahead of schedule. Couldn't ask for anything better, so I highly recommend him. Thank you, Nick!

Armin was a life saver!! My crawl space got some water in…read moreit from a toliet leak. I have radon remediation plastic in crawl space so the water just sat there. I had contacted at least 6+ contractors and was not having any luck finding one that would do the job or seemed legit enough. Armin came to the rescue - he got back to me within a few hours after I reached out. He gave me a very reasonable quote, came out just a few days later and completed the work I asked for. I will definitely use their services again next time I have a problem!

We worked with Armin on January 30, 2025, and had an excellent experience. He was timely, provided…read moregreat service at a fair price, and was very responsive to all our questions and requests. The mold was treated immediately, and we've had no issues since. Highly recommend working with him!

JSMM helped me build my dream home! Of all the bids I received, they came in at the lowest and were…read moreflexible to work with my bank. Unlike many other contractors who told me "No, we don't work with a bank," JSMM was very easy to work with. Once permits were approved, they started demo right away! Like most renovation projects, unexpected surprises came up and JSMM solved the problem while working within my budget. I could not be happier with the final result. It has everything a modern home needs these days. I will definitely work with JSMM on any future projects I have.

Dependable, efficient and quality service. I feel my best…read moreinterests were always at the forefront of the project.

Adam and his team were great! I contacted them for 2 separate projects and they were able to come…read moreout for a quote quickly, document details for a quote, and work with me as I had questions regarding a moving timeline! They provided great communication and service!

I hired this company for mold remediation and was very disappointed. The crew on-site was polite…read moreand super nice, but the process did more damage than the work itself. I was never told my built-ins would be completely removed, I only discovered it after the fact. Had I known, I could have arranged for proper removal, but instead they were torn out in a way that left them unsalvageable, costing me thousands to replace. Afterward, the company pointed to the notes fine print rather than acknowledging the lack of communication. If you use them, insist on a clearly explained scope of work. If you rely on professionals to help you navigate confusing home repairs, like myself, these aren't your guys. Update to response: First, I want to be clear that I don't believe Adam or the company ever acted with any intent to mislead me or cause harm. I think this situation came down to a lack of communication that unfortunately left me in a difficult position. About 90% of what Adam said in his response is true, but none of it directly addresses my actual concern. The real issue is whether the company made sure I fully understood the scope of work. Perhaps Adam thought... what idiot would not see it was obvious that the entire built-ins would need to be removed? Hi... it's me, I'm the idiot and truly I had no idea. I thought only a portion of my ceiling would be affected. Given the huge difference between what I understood and what actually happened, I believe the company should have explained this much more clearly. Like many homeowners, I rely on professionals to explain the scope of work in plain terms. I think that's a reasonable expectation. Adam is correct with my quote below but he left out the part where I explained that my issue was solely that I didn't know the built-ins were being removed. This was never clearly communicated to me, nor was I given the opportunity to remove them properly myself. Because of that, I feel my ability to make informed decisions was taken away. I only reached out to Adam directly later, after another contractor told me the closet could have been saved and that the removal was "unnecessarily destructive." Whether that's true or not, I'll never know. because I wasn't given the chance to find out. To clarify, the note about the built-ins wasn't hidden in "fine print," but it was only mentioned once in the "Other Notes" section. It was never discussed verbally, by email, or over the phone, and it wasn't included in the detailed action items. I don't think a single mention buried in a notes section qualifies as meaningful disclosure, especially when no one pointed it out or explained its implications. Perhaps Adam does. Lastly, the other points raised, like the quality of the closet materials, water damage, or insurance support, are not relevant to my concern. My issue has always only been about the lack of clear communication regarding the scope of work. Thank you.

We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

Our water heater decided to leak all over the basement. We are lucky that the Degabli's are in our…read moreneighborhood! Arie was over that night, we had the place dry within the week and he had helpful suggestions along the way. I am confident that he saved us from mold I have recommended him before and will recommend him again (and again and again and again). If you are looking for real professionals that aren't going to cut corners or try and capitalize on your ignorance of construction, call them first. This is a great family-owned business that has saved many a house from total disaster and they will treat you and your house like it's their own.

After a major sump pump failure, Degabli made time to get out here right away. They were fantastic,…read moredealing with our insurance company, documenting everything they did, advising me on how to maximize my claim (reasonably) and I got everything I was due. The rebuild was efficient and professional and the end result exceeded all expectations. I highly recommend Degabli and wouldn't think of calling anyone else if I have a problem in the future.

Great work in our attic ! Thank you! Came highly recommended…read moreand delivered on the work

If we could give six stars to Walden, we would! He and his team responded in less than a hour to…read moreour call for help. Incredibly professional service in addressing our water remediation (a big job) from beginning to end. Impressive knowledge of what exactly to do with an amazing array of technology and equipment to do the job. And . . . importantly . . . he knows full well how to deal with the complexities and ambiguities of insurance companies and others who may be involved in your homeowner crisis. An extremely positive experience when you need it most.

Professional, quick, thorough and competitively priced. I especially appreciated how communicative…read moreand accurate they were about arrival times and what a meticulous job they did in cleaning up.

This isn't a review of the business itself--it's a review of the owner…read more A few days ago, I accidentally posted a negative review for the wrong ServPro. If you happened to see it, please disregard it. This review is for Tom, the owner. He reached out and asked me to give him a call, which I did. In no time, the issue was resolved--not with anger or blame, but with understanding and kindness. Tom is truly a class act. It's rare to find such a hands-on, genuine owner, and I would gladly do business with him (though hopefully I won't need to!). Thank you, Tom, for your understanding.