Paul communicated great from the first call until the end of service. He did a great job on some…read morecarpets that were pretty rough! I would recommend this company to anyone who needs a professional who knows what he's doing! Great job Paul!!

I was happy with my interaction from the first phone call all the way through the cleaning. They…read morewere on time, fast, efficient, thorough and friendly. The technician helped me move my rug and ran through enough cycles to clear out 18 years of dirt. It's like new again. I'd hire Pro Steamer again without hesitation.

Called Bewise to get our carpets cleaned in our townhouse. Scheduling was smooth and they were…read moreable to work on my timetable. Kyle and his crew were very professional and knowledgeable. They gave me a great price, I could not refuse. The best part was the quality of work. All the years of stains in our carpet just vanished. Highly recommend for anyone looking for some clean carpets.

NOTE: Within an hour of posting my concerns, Kyle contacted me and provided the reassurance I…read moreneeded. I am now confident that I will continue to receive the service for which Bewise Master is known. Original review (including concerns related to what really just amounted to a communication lapse caused, ironically, by exceptionally fast & attentive service): In preparation for a recent move, I called Bewise Master for cleaning of two 9' x 12' wool area rugs. While not priceless antiques, each represented an investment, and I wanted a thorough cleaning before placement in our new home. Bewise Master has a great reputation in the area, and after a quick phone call with Kyle, during which methods and cost were discussed, I was told there was someone in my area who could pick my rugs up immediately. I was so pleased with the prompt service that it was not until after our move that it dawned on me that I'd received no receipt or formal acknowledgement that Bewise Master had taken possession of my rugs. All I was given was the driver's business card. I of course contacted them immediately, and I was reassured that this oversight was simply due to the fact that pickup had been so immediate. I was told the cleaning/drying process took a couple of weeks, as well. Given that (a) I still have boxes on the floor where the rugs will be placed, and (b) the movers' estimate was woefully low and I ended up paying twice what I anticipated (at a time when $$ are low, anyway--moving is expensive!), I am not in a hurry to have my rugs returned. That's not the source of my concern at all. Rather, I am, concerned about the rugs' whereabouts. I'd like written acknowledgement that they have been taken to the shop, and have been correctly identified as mine. At this point, I envision them adorning someone else's dining and living rooms, lying unidentified in a warehouse, or rolling around in a van because no one knows whose they are. Guys: the two tufted wool 9' x 12' Pottery Barn rugs are mine, and I'd like them back some day. In the meantime, I'd be grateful for acknowledgement they are in the shop, identified as mine. They were not inexpensive--at least not to me. I know others have rugs worth many times the amount I spent on mine. But mine are, well, *mine.* They are anchors in my home. They tie our rooms together and create warmth, both literally and figuratively. They were where my kids crawled and opened their Christmas presents. I like them and want to know that I will, indeed, see them again. I hope they haven't fallen through the cracks or been lost in the shuffle. I will be delighted to revise my review when there is resolution.

For the same 3 rooms completed by Stanley Steamer the cost was around 150.00 dollars. After…read morecoming in and measuring the same area they asked for 650.00 dollars. Rediculious

I completed a job with this company where I was told initially it would be 70 dollars than when the…read moredrives arrived they said in order to remove the stain( my dog diarrhea) it would be 120. I decided it was fine because I had friends coming in town and wanted the job be done quickly. I asked them if the rug would look more fluffy they describe no but the stain would come out. When my rug arrived today on 01/15/2025 it was matted in the center and the stain was still there. I was initially told I would get 28 dollars off and then I spoke with the manager who told me that I told the drivers my rug was matted already before which it was not. I provide a before photo of the center of my rug to show proof. I asked the drivers specifcally would it look more fluffy. My rug was never matted with a huge knot in the center. The company has decided to give me 120 dollar refund via check only instead of just sending it back to my amex card on file. I now have to pay for another rug which is 400 dollars. I wish I never cleaned the rug with the company because now I need to spend 400 dollars and they refuse to given me any money toward another rug after ruining my rug and not even cleaning the stain. The manager notified me he been running this business for 20 years and he not going go back and forth me because I told the drivers it was matted which is was not. The drivers specifically told me the rug look super clean when I explained it didn't. My rug use to be light grey now it almost brown. The driver also spent half the time asking me how I can live in apartment with such big windows rather than trying to understand they ruined my rug. I'm putting the review on google, yelp and BBB complaint. If I do not receive my check by the end of day January 22nd I will be contacting American Express to dispute the transaction as well. My boyfriend came over who seen this rug multiple times before they toke it for the "cleaning" was shocked on how disgusting the rug looked now. Update 10 minutes after review was posted: I spoke with the manager at 1:58pm after he reviewed my review. He stated if I don't remove my review he will not send me a check anymore. I said to him that I put up the review because other should know and I still have to pay for 400 dollar new rug. He explained he could give me 150 and I explained the rug is 400 dollars and 200 would be more sufficient. He notified me I was black mailing him. I explained to him that he black mailing me by trying to force me to remove a review to get a refund for an item they destroyed. He explained he not doing anything for me and that im a lil entitled something then he hung up the phone. I will be contacting American Express given manager has now clarified I will not get a refund because I refuse to remove this review. Response to company comment below. The owner stated I tried to blackmail them. I asked them to provide me my refund and if they offer additional compensation for ruining a 400 dollar rug. They said they can offer me 200 dollars and I would have to sign a legal document to never post a negative review about them and remove this review. I do not feel comfortable signing any legal documents and will be proceeding with going to American Express to have my money refund. I have documentation through text messages AS PROOF of this incase they try re comment that I tried to blackmail them which isn't true. I have attached them. The individuals that work for this company is extremely scary and they try to intimidate you as well as talk down to you. At this point, Idc for the 200 dollars they're paying for me to take down this review I want other people to be warned about this company.

I used this service in January of 2019. I had submitted quotes to other carpet cleaning companies…read moreand All Star Carpet Care was the quickest to respond. And for carpet cleaning, you more often than not need someone to get there ASAP. They arrived at my apartment and cleaned my carpet and the upholstery on some of my furniture. They were very friendly and professional when they arrived, as well. Thank you for your help!

Hire these guys! I was moving in to a place that needed carpet stretching and cleaning and most…read moreplaces only do one or the other. I was looking for a company that could do both which was harder than I thought. Upon recommendation from a real estate agent, I reached out to this company and Rick said they could handle both for a reasonable price. They did an amazing job! The only issue we had was with scheduling. There was some confusion as to the scheduling of these 2 services and they were late arriving to do both the stretching one day and the cleaning the next day BUT they stayed late into the evening for both services and did a very thorough job. I am very happy with the service they provided! I also appreciated how quick and communicative Rick was via text message. Sometimes I don't have the cycles to sit down and call people so having the option to text was definitely huge plus.

Excellent service! Very responsive and attentive to details. Mickey helped my senior mother with…read moreher carpet cleaning and was kind and respectful. Also cleaned her carpet and kitchen floor. I highly recommend him and his services. Reasonable priced also. A 10++++++ Thank you

Very professional and did a great job cleaning my mother's apartment! Very thorough! Also, made…read morewonderful recommendations and actually cares about the health of the clients! Will be using them regularly and highly recommend them!

We had deep rust stains on our carpet as a result of our building's fan coil's leakage. I called…read morea cleaning service and they told me I was wasting my time and the stains would never come out. They suggested a buy new carpeting. We got a bid for new carpeting but before we committed, I told my wife perhaps I should try another cleaning service. Parker and Sons was highly rated and understand why. It was a pleasure dealing with an understanding, professional organization. They reviewed the stains and said they could remove them. I was skeptical but felt their charges were far less than new carpeting. Erwin and CJ did such a great job, we had them clean all our carpets. They even rotated our area rugs so they would wear evenly. They left no messy residue and cleaned up everything very well. We will use Parker and Sons again and would highly recommend them to anyone.

When I realized that my husband was calling companies getting estimates for carpet cleaning in…read moreanticipation of hosting our first Thanksgiving, I told him I was going to call my old high school friend, Carl Parker, of Parker & Sons. My mom had used them before for her oriental rugs and was pleased with their service. Carl and I confirmed a day, and a very reasonable price. We had dark stains on the cream carpet in our family room which we were very worried about. Carl and his crew blasted them out and had the room done in no time! We were having nice conversation and didn't even get to finish before they were done and packing up. Our carpet looks great, definitely fit for company now, and we couldn't be happier!

Needed the drywall dust and joint compound ash removed from my concrete basement floor. Prior to…read morecoming to my home, I sent photos of the job. A company employee power washed and scrubbed the floor. The job took an hour. After the floor dried, it still looked the same! The ash was still on the floor. I could have done that myself. I was under the impression that the residue would be completely removed. Why didn't the employee say, "Sir, this floor needs to be stripped and chemically treated." Extremely disappointed. Customer beware.

Great job by the CleanUP guys! Heartily endorse them! Julius and his crew did a terrific job. On…read moretime, hard working, and excellent cleanup from a very messy job of demo work. Went above and beyond their scope of work to ensure we were satisfied. We definitely recommend this firm.

K&k came out to clean our carpets and did an awesome job. They did a really great job on the high…read moretraffic areas like the stairs that are tough to keep clean. The communication with the office was great. The tech that came out was very professional.

Very professional, friendly, prompt and polite. Our dog had a bad accident a month after our annual…read morecleaning and they touched it up for nothing! Really nice service, very helpful, will always use and recommend.