Thorough inspection by Josh. He also gives instruction and tips if work is to be done by someone…read moreelse, eg. duct work. Carol is easy to work with and accommodating.

Josh did a thorough investigation of our attic and uncovered an issue which a roofer missed when…read morethey provided us with a quote. Thank goodness we did not go with that roofer. He was able to thoroughly advise us on how to rectify the soffit/attic issue. He was able to remediate a few areas of mold we had on drywall due to not dehumidifying our home and a lack of insulation in two small areas of our attic - too much soffit in two areas of our home. He cleanly cut out the bad drywall and did not cut through the vapor sheeting, underneath. I was pleased that he only cut through what was necessary with surgical skill. Only the drywall was affected in 4 of the small areas. Two areas - around a skylight and one ceiling area did affect a few boards in the attic. They cleaned the boards with a green, botanical product and then encapsulated the affected boards. No fans were used anywhere so mold was contained to affected areas and once drywall was removed, it was immediately bagged and removed from the home. Skylight ceiling was HEPA vacuumed and a HEPA air filtration machine was used in all of the areas while the work was meticulously completed. The bathroom ceiling was cleaned and then painted with a mold resistant coating. Josh thoroughly explained how long the bathroom needed to dry and that no humidity could be created in the bathroom until it was completely dried. He explained that it needed to dry naturally, without a dehumidifier, otherwise the paint might crack. Josh thoroughly explained everything he would do and everything he was using (cleaners, machines, etc.) prior to starting the work. He was an excellent, educated and experienced remediator/communicator. Carol, in the office, was able to calm me down and reassure me when I first called to schedule the job. Another company could not handle my upsettedness about our mold problem and hung up on me. She was able to email me receipts after charges were completed. Her follow-up throughout the process was great despite my changing the work order a few times throughout the process. Her calm, positive, uplifting demeanor was just what I needed during this time. I do not hesitate to recommend Indoor Air Repair to anyone with mold issues, except for the fact that it might be harder for me to get scheduled with them if all of you use them, too!

Highly recommend American Insulation. After moving into our new home, our inspection report flagged…read morethat the attic insulation was marginal and recommended upgrading it to improve heating and cooling efficiency, as well as repairing areas where insulation had been disturbed. Rick came out on December 9 to provide an estimate and was thorough, knowledgeable, and easy to work with. He and his associate scheduled us at their next availability--January 7 for removal of the old insulation and January 8 for installing new blown fiberglass insulation. Everything went smoothly, the work was clean and efficient, and they clearly take pride in doing things the right way. One unexpected (and very appreciated) bonus was Rick adding missing drywall in our HVAC room, which was a great extra touch. We'll definitely be having Rick back later this summer to handle crawl space insulation for an addition to our home. Great experience from start to finish.

It is -13 outside and my house is warm (inside). The installation went smoothly and painlessly,…read morethere was no mess.

Benny did an amazing job removing mold in my 2 bathrooms! The walls look brand-new. He went above…read moreand beyond by making a suggestion in one of my bathrooms and making it happen! You should hire them!

We unfortunately had a leaking roof that wasn't properly repaired as promised by the previous…read moreseller. While fixing our master closet, we discovered mold. After reaching out to several companies, we chose Moldman because they offered the best pricing, had great reviews, and came highly recommended by my best friend, who had used them for a similar issue. They responded quickly, provided an estimate, and gave us a fair price. The team was professional, communicative, and did excellent work. They sealed off the area, removed the damaged drywall, and treated the mold thoroughly. They later returned to install new drywall and insulation, and they primed the area to prepare it for painting. We're extremely happy with their work, and we were finally able to restore our master closet.

I manage 16 associations in Chicago and the northwest suburbs and I would recommend PuroClean to…read moreevery single one. Mindy is the PuroQueen, and she treats her clients like royalty. I had a pipe that burst within a unit in Palatine. Homeowners were out of town. Mindy and her crew took matters in to their own hands, which free'd up time on my calendar, and coordinated access to the owners' unit without any trouble or delays. They did not stop working until the problem was solved. They even prepped wall opening for plumbers, scheduled repairs, coordinated clean up and provided detailed reports with before and after photos. They went above and beyond, and I'm thankful someone recommended this great company to me. Can't wait to use them again. PuroClean bulldozes through obstacles, they alleviate any owner or manger concerns because they are on the scene and aware of details and provide documentation that shows each step they took to take care of the problem(s). If you have a problem, they will always solve it for you.

PuroClean is fantastic! Mindi and her team at PuroClean are warm, reliable, and professional…read moreexperts available 24 hours a day, 7 days a week. When on a PuroClean project, Mindi checks in with her clients throughout the process to ensure that everything is running smoothly. I am relieved to have Mindi & her team as a trusted resource for my company and recommend them with enthusiasm.

Good response time. AL Lazalde provided me with options for a solution my issue. Knowledgeable and…read morehelpful. Thank you AL.

Al and his team were fantastic! I called him for a quote and he was friendly and reponsive the…read moreentire process. He was very communicative and very patient with dealing with everything since I am out of state. He was also very helpful with suggestions and recommendations with other issues I had with the house. Hands down, I would highly recommend Al and his team!

I am very happy with the mold remediation of my attic I got a free estimate from Bob and I also…read morereceived 20% off the job highly-rate the work.thanks Bob

Bob went above and beyond helping me with my mothers home. In addition to removing the mold he…read morefound the source. He was available immediately for the estimate and prompt in responding, I highly recommend him.

Great company. Contacted them via their website and got a reply quickly with a quote for a PLM…read moretest. Unfortunately, our test came back positive but they handled the removal quickly and efficiently as well. They secured our permits for us too which was awesome and a huge help. Arrived early the day of removal and were done far sooner than originally thought. Thank you!

Wanted to confirm that our kitchen tiles were non-asbestos, worked with Brett, nice guy, to get a…read moresample. Extremely fast and efficient collection with equally fast results. Luckily no asbestos! Highly recommended, great service with fair price for the piece of mind!

I think Servicemaster may have finally gone completely out of business. I tried phoning them on…read moreseveral different numbers they have listed, and none of them even ring, much less pick-up. They did damage to our property, and we are trying to get it resolved. I did enter a chat on their web site, and the chat bot affirmed they are still in business. But still, no phones are answered or even ringing...So I'm thinking chapter 7 has come knocking on their door, and we damaged customers are left hung out to dry...

Absolutely outstanding service. Thanks Alberto and Halabi for wonderful job. I'm so happy. My…read morecarpet is finally clean, looks great and my furniture comes like brand new after cleaning.. Thanks again

I live in a ranch home built in the 1950s - a fairly common build for the Chicago area. ARC…read moreprovided a quote ( without visiting our home) that included the following sentence, "Please confirm exterior walls are framed 2x4". I told the rep that other companies have inspected our home and stated that our walls are suitable for blown in insulation. ARC never came to visit our home - while their competitors did this as a standard account management cycle. Fast forward to this week, I was ready to sign the agreement and pay the deposit - the rep asked me to confirm the 2x4 framing. I asked him how he wanted me to do this - he suggested I drill pilot holes in each wall or pay a 3rd party to do this and that ARC was not responsible for verifying the details of our home. Not responsible for validating a critical project detail before having you customer pay thousands of dollars?! Extremely poor customer service and frankly, a lazy sales team. I am sure the crews doing the work are great, but the accounts team could use a refresh. I will work with a competitor unless ARC has employees willing to visit their prospective customers!

ARC Insulation came out during the summer to insulate the crawl space that's located under my…read moreden/tv room - I wanted to wait for the cold weather to come before I gave a review - I must say that the insulation made a huge difference- my den/tv room is much warmer now The workers did a really nice job They were polite and courteous and the did a nice cleanup afterwards I would recommend this business

I solicited an estimate for mold inspection and remediation at 7:30am and roughly fifteen minutes…read morelater Mark reached out to let me know he'd be calling. Then he and Willie were at my house before noon. They displayed excellent communication and integrity, taking the time to educate me about my options and what the state of the basement was. They confirmed with their moisture sensor what we already suspected - that the carpet had dried out already, but was continuing to harbor mold, so we needed to finish ripping it out, which we had started ourselves. They recommended a cleaning product, and since we were already doing the work ourselves, waived the inspection fee and went on to their next customer. I wouldn't hesitate to call them back if we have any remediation needs in the future.

We had an unusual situation where our garage needed cleaned and re-floored. I made an emergency…read morecall to Mark and he came out immediately to assess the damages. He provided timely and professional service from start to finish of project. He made suggestions on new flooring options and kept himself well within budget. His communication from start to finish was excellent, service was excellent, and workmanship was impeccable. We will definitely use their service again and we highly recommend them to anyone!