Fantastic company! they worked on two projects for us, and did great, especially on time-frame, and…read moredealing with our terrible terrible insurance company. Very responsive in all respects

Great company to do business with they made everything really easy. The Roofer showed up on time…read moreand cleaned up after himself. Very professiona.

on time (early in fact), carpet looks great and invoice matched the quote. fast, curtiousread more

Nathan just cleaned our basement carpeting for the second time, and I'll definitely be making this…read morean annual arrangement. Looks spectacular -- you'd never know we have three dogs. Nate is also very personable and professional, and FAST. The gold standard, far as I'm concerned.

I called to ask about some concerning looking areas in my house. Darrell asked me to send pictures…read moreto look at while he was on the phone with me. He was able to suggest to me what he thought I should do, and he said he didn't think I needed mold remediation, and he diagnosed what was going on. It's clear he is very honest because he didn't have to spend that time on the phone with me when he was not going to obtain business. If I ever have concerns about mold in the future, he will be my first call.

Exceptional customer service and the only person who returned my call and gave me actionable…read moreadvice. I had a fantastic experience speaking with the owner of Rapid Response Restoration and I did not even end up being a customer. I had some mold popping up on items of clothing and the owner himself took my call. He gave me great tips and set my mind at ease. Just from this interaction I'll recommend them to anyone.

I recently had my carpets cleaned by EcoClean, and they did a fantastic job! Scheduling an…read moreappointment with Krystal was quick and easy. James was my technician, and he arrived on time and was professional, knowledgeable, and thorough throughout the entire process. I was so impressed with how efficient the service was and, most importantly, how great the carpets looked afterward. They looked brand new! I highly recommend EcoClean and will definitely use them again in the future for my carpet cleaning needs.

If I could give EcoClean zero stars, I would. We hired them for basement mitigation and…read morereconstruction, and the experience was a nightmare. They heavily overbilled the drying phase, using most of our insurance budget and leaving very little for reconstruction. We also later learned they subcontract the construction work to outside companies with little verifiable history. After the drying was completed, we had a concerning issue in the basement and reached out repeatedly with no response. Communication and progress essentially stopped, leaving our basement unfinished for months. I will not be using EcoClean for the rebuild and would not recommend them.

CWF restoration has been amazing! From the start with…read moreGiovanni. He set our mind at ease the minute he walked in the door. Very professional and knowledgeable. The other team that came in who was Shondell,Carlos, and Kyle were amazing as well! They handled everything very well,were polite, and reassured us as well. Great Crew! CWF I would highly recommend to anyone! J. Keith

Great experience - They are quick, knowledgeable, professional and courteous. Highly recommend.read more

We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

Highly recommend!!! We loved everything about our experience with them and so grateful for them…read morehelping us after a basement flood. 10/10

My parent's water heater suddenly burst the day after Christmas. Cornerstone was recommended to…read morecome in to help with mitigation. When I say these were the nicest, most charing people in a time of chaos and anxiety, I am not kidding. Jason and Brandon were amazing. My parents felt safe, heard, seen and valued. Brandon was helpful, supportive and kind. I certainly hope to never experience a water problem but if I did, I wouldn't hesitate to call Cornerstone. I truly can't thank them enough for helping out my parents. The speed, value, empathy and kindness won't ever be forgotten. Thank you!

We were blown away by the 1st Choice team. Everything we needed was taken care of, starting from…read morethe office staff where , Ana and Leslie responded to our emails and any issues we had. Samantha also helped things run smoothly on the office side as well. Mike and Jason created the estimates and made sure that we had all our bases covered. Mike was diligent with the matterport and explained the steps of the 1st Choice process with us. We were blown away by the contents department manager Ricardo and his crew Julian and Jeannette. They packed up almost the whole house and made sure that everything was labeled, organized and then put back in the proper place. We wouldn't be where we are now without the help of Roberto Rodriguez. He was the first person to show up at our home when we frantically called once we saw our water damage situation. We knew we were in the best hands and that Roberto and his team would make sure that everything was dry before the next work to continue. Roberto Guzman, Marco and Miguel and his crew were invaluable to us. They worked so hard every day to make sure all the elements of our project were completed. We knew we were in good hands and we were reassured that they would be the work done. Thank you for everything!

After seeing my review, Roberto contacted me and wanted to make things right. They came out…read morequickly and finished the job and fixed any issues. And he's been helpful in finding a match to flooring that got damaged in the process, which I greatly appreciate.

My experience was professional throughout. Showed up when they said they would the price quoted is…read morewhat is was and it took no time to complete. I would recommend this company the made it easy. Thanks Bogman

I had these guys out in Park Ridge to repair damage to a bathroom subfloor caused by a leaky…read moretoilet. They were absolutely fantastic, professional and reasonably priced. They assessed the damage and removed the subfloor quickly and thoroughly, retiled the bathroom floor, repaired the leaky toilet seal, and put all fixtures back so everything looked better than it did to start. They even caught a small leak from the sink faucet and came back a third day to repair it. I could tell they made sure my problem was addressed and they clearly cared about the quality of their work. Can't recommend highly enough!