After some storm chasers randomly stopped by my home and told me I had hail damage on my roof, I was skeptical and contacted my insurance agent. He referred me to Style Exteriors and I'm very happy with their service. Justin set up an appointment, contacted me with a reminder and to let me know he was on his way, and completed his own inspection of the roof on the house and the garage. He found no damage on my roof and sent me photos of his findings. At no time did he try to sell me services I didn't need. He was friendly and professional, and based on the other reviews, I feel confident that I could count on them if or when I do need any type of the services they offer. read more

We had a great experience when getting our new roof. Everything was smooth, done in one day and they did a beautiful job. I highly recommend!!! read more

We recently moved into a new house where the furnace exhaust had caused damage to the siding. We didn't need to redo the whole house, and Style Exteriors did a great job matching the remaining siding. We would use them again for future siding needs! read more

The people were very easy to work with and accomplished a beautiful new cedar shake roof. The crew was quick and the price was reasonable.

Style by exterior did an exemplary job on our tear off and solar powered sky light windows, new soffitt, trim and gutters. It was not an easy job! Seamless gutter run is 45' long and 30' in the air, a typical Chicago tall roof with a 45 degree pitch. The crew was experienced. Denny, the salesman was terrific; at our home overseeing the job every day. He made sure we knew how to operate the solar powered remote control windows and shades. We love them! We did have an issue with a skylight window which was a Velax problem. This was addressed immediately and without hesitation to our complete satisfaction. To sum up--these guys did what they said they would do, when they said they would do it, and did a FANTASTIC JOB! Kudos to Denny & Crew! Thank you! read more

The best roofing company ever !! Customer service was top notch !! Lou was very patient with me ,patched my roof a couple of times until I could afford a new one, prices were very reasonable and they know how to treat people the right way !! Total trust in them with roofing needs !! Great company !!0 read more

Our roof was purchased in 2014. Ever since they removed the ventilation system that was in place when they house was built and put in their ridge vent system. Our attic has been creating so much condensation that mold has formed and water has leaked in every room on our second floor. Style Exteriors has came to my house every winter since 2014 and infact, admitted that its a ventilation issue and will not replace the ventilation system that they installed. When then updated the roof and ridge vent they nailed closed the ridge vent so the air flow cannot properly get out. Causing it to just remain in the attic. We had several different contractors out for their professional opinions, stating it is in fact the ridge vent that they installed. Style Exteriors will not replace it even though it came with a 10 year warranty, which is on their website. Would not recommend this company at al!!l Stay far, far away. They have cost us thousands of dollars in mold removal, painting, drywall replacement, along with purchasing a new ventilation system with another company, due to their poor quality Ridge vent and lack of workman ship when installed. read more

Hands down best roofing company around. They rearranged their schedule just to get us in. The prices were very reasonable and the work was done perfectly. Thank you so much!! read more

I would give them a 2 1/2 star rating on workmanship and a 5 star on salesmanship. Every part of my roofing replacement we had workmanship issues which I had to fond later on, like installing defective or bad shingle from the bundles, replace the plywood and I guess they stepped or fell through the soffit and was not even told about it till I spotted it a week later. and a few more Yes they repaired everything after several conversations. When I questions about repairing the soffits after they attempt to repair which was a lot worse, at this point after they finally installed the gutters they did not replace the flashing nor did the secure the flashing with open holes for water damage and now my roof is buckling up and waving it's been six week since i notified them and still waiting read more

See all

After hail storm in 2011 I hired Carten Exterior to replace roof on my two story brick building in Chicago, It was complete tear off project and it was and still is a complete NIGHTMARE Lack of protection of adjacent properties lead to clogging of downspouts on one house next to mine and broken gutter hangers on another. Carden agreed initially to fix it but did not. I had to hire another contractor for $300 repairs. My kitchen sink was clogged, Carden denied such possibility, but real roofers know that debris may enter plumbing thru stock pipes if caution is ignored. After extensive arguing they reimbursed for hired plumber. During the whole project it was impossible to communicate because only one person spoke English, often not present on the site. Lack of supervision, rush, poor craftsmanship would best describe what I was witnessing., regardless of my frequent e-mails with pictures sent notoriously to supervisor. It would be end of the story if my new roof was ok, but it was not. Eleven months after completion first leaks on each side of the chimney appeared on dry walls. I called Carden, quite quickly crew was sent and reworked the leaking area. In February this year or 15 months after first repair another batch of leaks appeared in 5 different places, largest in chimney area, two on sky light and two on the porch. I called Carten, but also decided to look for another opinions. I talked to two roofing contractors and they agreed that original work around the chimney and insufficient sealing of the base of chimney are the problems. One contractor gave quote of $1700 for repairs. I made several dozen of pictures from every stage of the project for future reference. I shared contractors findings and recommendations with Carden . Next I prepared list of steps necessary to eliminate leaks and Carden agreed. I also asked Carden it they want to bring another roofer to take another look and give us ANOTHER opinion. Supervisor Lou brought person with allegedly 35 years of experience in roofing. From the very beginning it wasn't hard to figure out that the person was a friend of Garden and was brought to look for excuse and put blame on everything but leaking roof . According to him my roof leaking in 5 different places was perfectly fine, and my only problem was condensation. I want to add that he did not go on the top of the roof to inspect, and that I did not have problems with my 30 years old roof before hail storm. And that first leaking appeared in summer and second in winter. Condensation was brought to my attention also by every roofer that I talked to but they all agreed that extremely sloppy job on the base of chimney covered by flashing is the first suspect for creating leaks and possible condensation. W/o fixing the base of the chimney and proper flashing it's almost impossible to do proper and conclusive troubleshooting. The Person brought by Carden was definitely not independent, but associates of Carden Exteriors and was brought to convince me that everything with my house is wrong except the brand new roof. W/o ANY interest about what's really going on I was informed by him that I have bunch of problems and code violations. It was obvious that Carten liked the diagnosis and had no intention to fix the problems. After that I brought another 3 contractors to take a look AGAIN and again I heard the same story how to fix leaking. I sent another two mails and made one call informing Carden and asking to start and conclude the repairs. I did not hear from them since. Eventually I will hire qualified roofer to do repairs. Right now I am tired of wasting money and hundreds of hours arguing validity of 10 years warranty on my brad new roof that was leaking from the very beginning. I will be updating my post accordingly. Take a look at attached pictures. There is problem or mistake visible on EVERY picture. Real roofer would know, hopefully you see them as well. Now lask yourself question: Would you hire such contractor to do ANY kind of work on YOUR house? Be aware that most reviews are only first impression from people that do not know much about roofing. My review is covering almost 3 years of frustrstration and big loses created by sloppy unprofessional job by CARDEN Exteriors and their refusal to fix leakings and respect their own 10 years warranty. My review was rejected by HomeAdvisor because.............? In June HomeAdvisor decided to post my half star review of Carden Exteriors. Be also aware that Carden has 4 web sites, wondering if not for the puropse of diffusing complains and dodging unsatisfied clients. read more

Style Exteriors replaced my cedar shake roof with a new composite (Brava) cedar shake roof. Couldn't be more pleased with the quality of the work and attention to detail. read more

Carden Exteriors did an excellent job replacing the roof on my home. Tom Carden was extremely helpful and responsive, and their pricing is quite reasonable. The crew was very professional, and they tore off the old roof and installed the new one in six hours. The roof looks great and the area around my home was spotless when the job was done. This is by far the best experience I've ever had with a Home Improvement company and I won't hesitate to use them again for other jobs. read more

We found Style Exteriors on the Owens Corning Offical site which listed them as a "Preferred Platinum" due to their customer satisfaction and very low complaints. Style Exteriors by Carden did an absolutely amazing job on my roof, gutters and gutter guards. At all times they were very attentive to questions and follow up. Tim, Lou and Kathleen did excellent work at a very fair price. I would strongly recommend Style Exteriors for your exterior work. Respectfully Inverness family read more

We used Style by Carden Exteriors after a large hail storm damaged/cracked our vinyl siding and tore up our roof. Our home needed the entire roof, fascia, gutters and one side of our home to be resided. Everyone I came in contact with at Carden was great. Jeremy was our lead/salesman and did a great job. He addressed all my concerns and ensured that my job was completed properly. There were a few small things that I found once the job was completed and Jeremy sent a crew right over and took care of them without question. That is a sign of a good company. It has been a little over two full years since the work on my home has been completed. There are zero issues with the quality of work and the roof has kept our home dry. I would not hesitate using Style by Carden for any future projects for our home. read more

Long story short, they don't stand behind their work. Use a different company, many to choose from.

I love to yelp when someone is great. Carden was professional and timely. I would have to say my roof is quite large and they finished it in one day and it looks beautiful. They protected my exterior of my home with tarps and and when they were done the yard was spotless. Brian Scott was my point of contact and he was very helpful from the beginning to the end. If anyone needs their roof done this company is the one to choose for all of your roofing needs. read more

Great company to work with. On time for every appointment, great communication throughout the process, and incredible work! Highly recommended! read more

After a severe leak we had we thought for sure we were going to need a new roof. Tim came out and inspected the area and was able to get the section of the roof fixed without having to replace the whole roof, like one of the other companies tried telling us. read more

My experience with Lou and his team was outstanding. Usually you can't get something done fast, done well, and done affordably- but my new roof is all of the above. Lou was super professional over phone and email, and was on site overseeing the crew and answering my questions on the day of installation. The team was able to start just a week after my first contact. I wasn't even able to meet Lou, and he stopped by while I was at work to accurately assess my roof damage and needs. DETAILED typed up estimate came in over email within an hour. Even though the complete tear-off and rebuild/shingle of the small roof was estimated to finish at 3pm (same day), the crew stayed and worked through the finishing touches until almost 6pm. Perhaps it was a bigger job than they realized, but the price stayed locked in and the quality was top-notch. I've never had a contractor stay late like that to get it done right, and the project turned out beautifully. Great peace of mind trusting the protection of my home with these guys. I was really surprised after reading these other reviews- it's definitely a good situation with Carden now. I'm completely satisfied, and these guys are highly recommended. UPDATE: One week later and I've signed on for a second project. read more

We started getting quotes for a new roof, gutters, soffits and fascia in early April. We met with 4 companies. We met with Erik Normann from Style By Carden Exteriors. Erik was a low pressure salesman. He is very helpful and knowledgeable. Carden's quote was in the middle of all quotes (not too far from the lowest). We had the work start the last week of June. The schedule was spelled a couple of days ahead of the work starting - DAY1 Roof, DAY2 Soffits & Fascia, DAY3 Gutters. Erik was there at the beginning and ending of each day to make sure the crews knew exactly what the job was and that we were happy with the progress. Erik went above and beyond. We had and issue with some ice damming and an inside corner icing this past winter. Erik said they could remove a small piece of siding and add ice shield behind it and then put the siding back on. We knew there would be damage to the siding when it was removed. After looking at the siding we knew putting it back up would take away from the look of the new roof. I spoke to Erik about options for getting something new to replace it. Erik called around and found some aluminum siding in a nearby town. I got the siding and the crew installed it - it looks better than before. The process went smoothly. The 3 different crews did a great job. The roof looks great. I would definitely recommend Style By Carden Exteriors. read more

Didn't end up using this company for the install. The rep was not able to answer basic install questions we had and couldn't address the issues. read more

We talked to many candidates to replace the roof on our new home. We choose Style by Carden for our project because of their competitive price and most importantly because their rep Erik Normann was incredibly knowledgable, candid, and enthusiastic in his desire to deliver the right solution. The job is complete and we couldn't be happier with the service Eric provided. Erik stayed in touch with us throughout the project, keeping us apprised of schedules, rain delays and work yet to be completed. The crew left the job site cleaner than they found it! Great customer service! Great job! read more

Great experience. Work was done on time and quality was good. Price when comparing to other companies was spot on. Did a quality job. Would recommend. read more

We used Carden Exteriors for complete roof replacement. On day of installation, we noticed issues. We had to have the installer come back to fix the roof around our chimney. We then had leaking around our skylights over and over again. They would come and do a small fix but never fixed the problem. The company told my husband they would come and fix the damaged drywall, but they never did. They did not install proper ice dam prevention in the valley of our roof which lead to a large water problem in 2013-14 with the very cold weather. Please save yourself from a lot of trouble. Do not use this company. read more

Smooth transaction. No problems at all. They worked with my insurance company; so I had minimal involvement. Office staff was friendly and helpful. The workers showed up on schedule and were friendly. Job looks great. The price they quoted was the price I paid. read more

I interviewed a handful of roofing contractors to repair the backside of our roof only (per our homeowner's insurance payout). Not only did they work with my insurance company to agree on the terms on the repair work, but they also agreed to the original estimate provided without charging us anything extra. And, not once did they try to convince us to go back to our insurance company for a higher quote. Plus, they were very professional and cleaned up after themselves. read more

Terrible communication issues. Takes forever to get work done. If problems come up after final payment, you are on your own.

We had a fantastic experience with Carden Exterior this fall! Not only did they come out immediately to fix a leak after all the rain we had, but they worked with the insurance adjuster and we had a new roof in 2 weeks. Installation was quick and management was onsite regularly to make sure clean up was complete and the job was well done. I would definitely recommend. read more

We had a total roof tear off & replacement with new oversized gutters besides. Everything looks great & their clean up was spectacular!

This fall we hired Style by Carden Exteriors for a new roof, sun tunnel, siding and gutters on our home. The team did an excellent job and we are extremely pleased with the work they did. The entire team was professional, timely, thorough and followed-up with several minor issues immediately. I would highly recommend Carden Exteriors and I would definitely use them again on future projects. Tim, Denny, Lisa and the entire team were a pleasure to work with. read more

I hired Carden exteriors to do a complete new roof (tear off), fascia, gutters and siding. Erik was the initial person I met when he came out to price the job. He was wonderful and extremely knowledgeable. The crew did an excellent job and cleaned up all debris. Erik was on site to supervise the crew for much of the time. I would recommend Carden to anyone looking for their roof or siding to look wonderful! read more

I interviewed 5 different companies before hiring Style by Carden Exteriors. I was apprehensive because they were located the farthest away but they were by far the best fit for me. Every other company tried to force me to use the shingles they wanted to use. I didn't want the speckled look on my roof; I wanted a solid color architectural shingle and they listened to me. A very important aspect of customer service is listening. The quote was presented in a concise, professional manner right down to the types of materials and vents that would be used to the placements of new vents. Some of the other roofing companies wouldn't paint the rusted fireplace chimney cap themselves; I would have had to hire a painter myself. Other companies tried to convince me that they were the best simply because they charged more money and they tried to pressure me into replacing my perfectly functional skylights but Carden did what I asked....they left me a couple of bundles of shingles in case I needed to replace the skylights in the future. The rep that quoted the job came out the morning the job took place and made sure the roofers were fully informed before any work started. The work was completed as promised and on time. the gutters were replace the next day and I couldn't be happier with the work and cleanup. One of the things that led me to choose Carden was that they had 3 crews and 3 of the other companies had only 1 crew. I felt that Carden was large enough to accommodate but still small enough to care. We've had a couple of storms since the installation and everything is fine. It is rare these days to find companies that do what they promise so I especially appreciate the experience I had with Carden. read more

Happy to come out after 2015 hail storm. Worked with insurance company on claim. Got first check, then the true company came out. After weeks of poor communication and hearing by the end of week, final came out to do roof. Again, communication fell off. Took over a month to come out and do siding. Communication fell off again. Final went over a few issues that needed to be addressed. That was months ago. Haven't heard from them since. Wouldn't recommend. read more

When I was negotiating the contract with the rep (Cody) from Carden Exterior, things went smooth and professional. Once I signed the contract, I started running into obstacles. The time of starting the work for my roof and garage siding was an issue. They started much later than promised - over 3 weeks delay - they kept blaming it on the weather and the number of roofs they need to finish. Then it took longer than expected to finish the job. Workers did the job with no supervision from a team leader or a boss. No one came to check the quality of work after it was done. They signed on the jobs but some things were not fully complete. I had many things done on my house and my garage. I started noting issues with the work - things were not done properly. water was dripping from soffit and fascia, siding of the garage was not done right as water was coming through the walls, material used was cheap, the step of the garage was slanted and unfinished, pieces of metal sheets on roof were not connected, and they overcharged me to install a door which took them only 15 minutes. I complained to the owner of the company. To my surprise the rep who won the contract denied many thing he said verbally. That was a red flag that the person was not very honest. They sent another rep to take care of some of the issue. they attempted to fix a few things but to my surprise I still have the same issues even after the re-work. I wrote another complain to the rep. I gave them a few chances to remediate the issues. If they don't take care of this in a reasonable time, I'll sue. I am worried about potential issues with my roof and I am hoping I don't have to deal with them again. Please be careful if you hire them. Make sure all warranty information is documented. I had difficulty having them documenting the warranty information. The rep was great in saying great information about warranty and when I demanded to see it in writing, I ran into a lot of challenges. I would not hire them again for anything and I would not recommend them to my family or friends. They simply over promised and under delivered. Also please note they go by several names. read more